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The Cavendish London

4.0 of 5 81 Jermyn St | St. James's, London SW1Y 6JF, England
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The Cavendish London
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The Cavendish London
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2,123 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Truro, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I always stay here when I am in London. It would be worth it just for the friendliness coupled with professionalism of the staff; a hard combination to pull off - but they do it constantly. However, to that must be added the comfort of the rooms, all you look for, and the quality of the food and drink on... More

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Northumberland
Top Contributor
63 reviews 63 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed yesterday NEW

I used to stay at the Hotel regularly for pleasure and business but not any more. Being on the circulation list I receive special offers and when I tried to book one a few weeks ago they withdrew it and refused to let me book. Today. I have received the same offer for December to January but I'm not going... More

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here at the Cavendish a few times now and it never fails to impress. Great location, friendly and very helpful staff, and a superb breakfast. We had an issue with my daughter being unable to get out of London one night due to the tube issues at Piccadilly Circus and the hotel provided extra bedding at short notice so... More

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Guildford, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Great location and for us uninterrupted sleep. Good service throughout. EVERYTHING worked which was such a delight. Queued for breakfast but it was a busy weekend and we weren't in a hurry. Have you seen the luxury beehives on Fortnum's roof? Such a good location and it delivers it's promises. We stayed for 2 nights on the 10th floor and... More

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Roy S, Manager at The Cavendish London, responded to this review

Dear 498 Bruce, Your feedback is much appreciated and thank you for staying with us on your recent trip to London. There are not many people who notice the beehives on the Fortnum & Mason roof so well done for spotting them. Our location really shows you the city from a different angle. We look forward to seeing you again... More

Truro, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stay for 2 nights, from the minute we walked through the door to the time we left I cannot fault anything, All the staff we meet where very friendly and nothing was to much trouble. The breakfast was first class and we also had room service the first evening which was also perfect, we was very lucky to have the... More

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Roy S, Manager at The Cavendish London, responded to this review

Dear Tina W, What great praise and I am glad we have been able to exceed your expectations. From the 8th floor up there are indeed some wonderful views, none better than at the Westminster suite on the 15th floor. Happy belated anniversary and it is good to hear you enjoyed everything we had to offer. We are thrilled that... More

Penrith, Australia
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My stay at the Cavendish was unremarkable, which I always hope for in a hotel. The room was small (to be expected for city centre) and spotless. The staff were friendly. My stay did not include breakfast, which was an extortionate price - I suggest you go to one of the many local cafes. The location is great - within... More

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Roy S, Manager at The Cavendish London, responded to this review

Dear ViajesyVino, Thank you for your kind feedback on your recent stay. I am slightly disappointed that you refer to your stay as unremarkable as we always aim to exceed a guests expectations. We offer breakfast at £22.50 on the day however if you book in advance then the charge is only £15. Our Breakfast is rated as one of... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

We came for 4 nights. Great room, great breakfasts, great service...except getting a good night sleep was truly a challenge!!! The first night there motorcycle racers in the streets; the second night there were bar fights in the streets between 2 and 5 am, with police sirens, etc.; EVERY night there is construction work across the street that starts at... More

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Roy S, Manager at The Cavendish London, responded to this review

Dear travtips1234, Thank you for your feedback in regards to your recent stay with us. Apologies for the inconvenience of having no hot water, this was due to a defect pump which has now been replaced. It took us a bit longer than usual to identify the issue as the pump was working on and off. In regards to the... More

Rochford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Had a wonderful stay at The Cavendish. We had a standard double room which was more than comfortable. We looked straight into Fortnum & Mason which is wonderful. We were greeted by a friendly receptionist and that's where our Cavendish Journey started. It's almost surreal, the atmosphere is very relaxed although the hotel is soaked in class and charm. We... More

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Roy S, Manager at The Cavendish London, responded to this review

Dear Mrsbrowandherboys, Thank you for your review. Please accept my apologies for your husbands disturbed sleep at night. There are some very exclusive nightclubs around us, we are working with them and the council to try and keep noise down to a minimum and there are plans in place to improve sounds insulation in the hotel. Besides that it seems... More

Swindon
Top Contributor
165 reviews 165 reviews
29 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A great return visit where we were looked after in an exemplary fashion. The queen size bed on the 12th floor was very comfortable, the room impeccably clean and house-keeping service second to none. We had the evening Pre-Theatre meal in the Perichor Restaurant which was AMAZING. The salmon had a great flavour and taste and the burger done to... More

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Roy S, Manager at The Cavendish London, responded to this review

Dear ScotinEngland, Thank you for visiting us again during your recent trip to London. And I am happy to hear that you enjoyed your stay to the fullest. Our head housekeeper Praxeda will be over the moon with your comments about the cleanliness and general housekeeping of the room as she sets her team the highest of standards. Your feedback... More

Stockton-on-Tees, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I stayed at the Cavendish, for two nights at the end of October Excellent location, close to attractions and shopping, with Fortum & Mason opposite the hotel. We were celebrating our anniversary and were treated to two bottles of champagne in our room during our stay. The room was a good size, with excellent facilities. Breakfast had... More

Was this review helpful? Yes 2
Roy S, Manager at The Cavendish London, responded to this review

Dear KimberleyC30, Thank you for your wonderful review. We are all very pleased to hear that you had such a great first stay and that you enjoyed the champagne. As you stated the hotel is in a great location for shopping, sightseeing etc. The staff are indeed one of the biggest assets to the hotel and we cherish them. Hope... More

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Additional Information about The Cavendish London

Address: 81 Jermyn St | St. James's, London SW1Y 6JF, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Cavendish London 4*
Number of rooms: 230
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Also Known As:
The Cavendish London Hotel London
The Cavendish Hotel London
Cavendish Hotel London
Cavendish London
The Cavendish London England

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