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The Cavendish London

#81 of 1,059 Hotels in London
Certificate of Excellence
GreenLeadersGold level
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81 Jermyn St | St. James's, London SW1Y 6JF, England
Special Rate
Winter Break Special
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1 room 1 adult
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The Cavendish London
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2,909 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed today NEW

We had a twin double which was a fair enough size for such a good location. We availed of the special rate on offer at the time (January) and it was very good value. Clean cosy and comfortable with the small touches that help while on holiday; good hair-dryer, iron and, most useful, an umbrella!Also conditioner in the bathroom...so many... More 

Helpful?
Thank Bernadette R
Worcester, United Kingdom
Level Contributor
139 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 stars Reviewed yesterday NEW

I hate write such a review on a hotel where I genuinely enjoy staying but one has to be fair and honest. My stay here was as normal, good room, comfortable bed, good stay. However I was chairing a meeting for 30 colleagues who had flown in from around Europe and the set up of the room had obviously been... More 

Helpful?
Thank Wayne S
EvaLeigh, Manager at The Cavendish London, responded to this review

Dear Wayne Thank you so much for your feedback, and I am incredibly sorry for all the inconvenience that we have caused on that day as discussed with organiser in person. I am not justifying our fault but I will ensure this never happens again and it was a case of pure coincidence that we have multiple projector failures in... More 

Harrogate, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Fortunate to have just returned from our 3rd wonderful visit to The Cavendish. Lovely, helpful staff. Modern comfortable bedrooms with really good aircon & luxury toiletries & big towels! Empty fridge to keep drinks in & fresh milk for tea & coffee on request. Comfortable beds. The breakfast is FANTASTIC & not to be missed! Superb Clefs D'or concierge service... More 

Helpful?
Thank S S
EvaLeigh, General Manager at The Cavendish London, responded to this review

Dear S S , Thank you for taking the time to share your experience on Tripadvisor. It is fantastic to hear that every aspect of your stay met your high expectations, and I am particularly pleased to read your comments regarding the exceptional service of our Concierge Team and the quality of our rooms. I look forward to sharing your... More 

London, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at the Cavendish 2 years ago and had a great time. I am delighted to say that it was just as good when we stayed there again last weekend. We had a really lovely stay. The room (an executive king) was lovely, the bed extremely comfortable and the staff couldn't have been friendlier. If I... More 

Helpful?
Thank delligill
EvaLeigh, General Manager at The Cavendish London, responded to this review

Dear delligill, It was our genuine pleasure to welcome you back to The Cavendish London. Whilst I was delighted to hear you considered us once again as" A delightful Return", I'm also grateful to see your high score. Thank you once again for taking the time to leave us such positive feedback, the team and I at The Cavendish London... More 

Redwood City, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Cavendish is an excellent old hotel, well located, pleasant and clean. Staff is generally friendly and helpful. Like many old hotels has shortcomings like no room for your ditty bag and shaving gear on bathroom sink. Only one plug to handle multiple charging devices. Slow elevator service. Full buffet service but fewer plated dishes than in my prior visits.... More 

Helpful?
Thank 9bigmike9
EvaLeigh, General Manager at The Cavendish London, responded to this review

Dear 9bigmike9, It was our pleasure to welcome you again to The Cavendish London. Whilst I was delighted to hear you consider us one “excellent hotel” , naturally I was deeply disappointed to learn that you experienced few issues during your stay like slow elevator service and comment relating to breakfast during the most recent stay. We are looking into... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We thoroughly enjoyed our stay. Staff were all very professional and helpful. The location was perfect for our theatre trip. It was great to be able to check in early and drop off our luggage to make the most of the day and leave our bags when we checked out so we could continue to enjoy the weekend. The room... More 

Helpful?
Thank Laura C
EvaLeigh, General Manager at The Cavendish London, responded to this review

Dear Laura C, What a wonderful review of our hotel, thank you! It was our absolute pleasure to welcome you as our guests, and we simply could not ask for better feedback than to hear that you mentioned as “Perfect base for weekend ”. I was thrilled to hear that our staff were able to make your recent stay so... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Booked through super breaks for sisters birthday weekend. Hotel, show etc. Will book direct with The Cavendish, London next time as they were fantastic. Met in the morning by a nice member of the concierge team who agreed to store our bags until check in, he thoughtfully suggested we speak to the check in team to avoid us rushing back... More 

Helpful?
Thank Elaine B
EvaLeigh, General Manager at The Cavendish London, responded to this review

Dear Eleine B, Thank you for sharing your recent experience at The Cavendish London, I was delighted to hear that you particularly loved the Concierge Team, as well as our personal service at the reception. It was truly our pleasure to welcome you as our guest, and the team and I at the Cavendish London very much hope to welcome... More 

Chipping Norton
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Everything was fabulous about our stay, my wheelchair never caused an issue and I was able to be independent as everywhere was accessible to me and our room was fabulous. It was my friends birthday and they delivered her a cake and card to her room which was truly lovely of them. All the staff were polite, friendly and helpful... More 

Helpful?
Thank AlexChipsy
EvaLeigh, General Manager at The Cavendish London, responded to this review

Dear AlexChipsy, Thank you for taking the time to share your experience on Tripadvisor. It is nice to hear that every aspect of your stay met your expectations while using wheelchair, and I am particularly pleased to read your comments regarding the service of our staff and the quality of our rooms. Furthermore, I am delighted you were able to... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here on a Friday night to celebrate our wedding anniversary. We decided to travel by car and pay the congestion charge . We managed to see our hotel but struggled for an hour and a half to get to it due to roadworks on every surrounding road. After a few laps of Piccadilly circus and help from staff... More 

Helpful?
Thank Aaron C
EvaLeigh, General Manager at The Cavendish London, responded to this review

Dera Aaron C, It was our pleasure to welcome you at The Cavendish London to celebrate your wedding anniversary . Whilst I was delighted to hear you consider us to do so, naturally I was deeply disappointed to learn that you experienced an issue with access to our car park due to road works on Jermyn Street during the most... More 

Eskilstuna, Sweden
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very friendly and nice! I strongly recommend this hotel. It was close to the underground and buses, the service was very good and the room was perfect. If you´re looking for a hotel that is not too expensive but still search for quality, this is a perfect choice!

Helpful?
Thank Monika H
EvaLeigh, General Manager at The Cavendish London, responded to this review

Dear Monika H , Thank you for sharing your review of The Cavendish London. I am delighted to learn that your experience staying with us at The Cavendish reached your expectations, from arrival right through to departure. I look forward to sharing your appreciation with the team and we hope to welcome you back to The Cavendish London in the... More 

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Staying in St. James's

Neighborhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
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