We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,069 London hotels

The Cavendish London

4.0 of 5 Hotel   |   81 Jermyn St | St. James's, London SW1Y 6JF, England (Mayfair / St James's / Piccadilly / Green Park )
Hotel website
Hotel amenities
Special Rate
Easter Break Offer
Save Saved
You added The Cavendish London to your Saves list
The Cavendish London
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
92%
Ranked #73 of 1,069 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
YoniTX Austin, Texas
Write a Review

1,870 people have reviewed this hotel

Traveler rating
    1,111
    597
    115
    36
    11
See reviews for
255
880
82
215
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (350)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Austin, Texas
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 3 days ago NEW

This was my 2nd stay at The Cavendish and my stay was just as enjoyable as last time. Here's my quick take - Location, location, location. Can't be beat, real close to Piccadilly Circus yet far enough you don't hear the traffic. - Rooms was very clean and cozy. Bathroom was also clean and came with modern touches. - I... More

Was this review helpful? Yes
Neil B, Manager at The Cavendish London, responded to this review

Dear YoniTX, Thank you very much for your great review and we are delighted that we are your choice of hotel in London. Thank you for letting other travellers know about our great location and how close we are to so many of London's attractions but far back enough to escape and relax. Ralph has been with us for 3... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Very nice hotel location. Staff is friendly and nice. Breakfast is fantastic. Many shop surrounding the hotel. Room with London eye view. Hotel is near to the underground station, just a walking distance very convenient.

Was this review helpful? Yes
Neil B, Manager at The Cavendish London, responded to this review

Dear Han M, Thank you very much for your great review and for letting other travellers know about our great location and how close we are to so many of London's attractions including shopping and theatres. We hope that we can welcome you back in the near future. Best regards Neil General Manager More

Bradford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Everything about The Cavendish was superb. The reception staff were the nicest people when we arrived early. They rang us to tell us when the room was ready. The concierge was very helpful. The room which was upgraded for us was very sumptuous. The extremely large bed was much too soft for myself and my husband but that is just... More

Was this review helpful? Yes 1
Neil B, Manager at The Cavendish London, responded to this review

Dear mdeharrison, Thank you very much for your great review and comments about our Reception and Concierge teams I know they will be delighted as they work hard to ensure that all of our guests have a great stay in London. Thank you for also letting other travellers know about our great location, that we are 1 block away from... More

SAN DIEGO,CA
Top Contributor
128 reviews 128 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't say enough nice things about my stay here. The hotel is in a great location directly behind Fortnum & Mason and very close to all London has to offer. We have stayed at the hotel a number of times now and are never ever disappointed. The rooms are very clean and well appointed and the staff is so... More

Was this review helpful? Yes
Neil B, Manager at The Cavendish London, responded to this review

Dear SHERLOCKSanDiego_ca, Thank you very much for your great review and we are delighted that we are your choice of hotel in London. We have a great team who have put in a lot of effort over the last month to ensure we keep improving our service levels and I know they will all be very appreciative of your great... More

Swansea, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Having had a lovely stay in Feb 2013 we decided to stay again 5th to 7th April 2014 On checking in at 2pm we were told that our rooms were not ready despite 2 couples in front of us receiving their room key immediately. We had booked 2 superior rooms as we travelled with our friends. We received a call... More

Was this review helpful? Yes 1
Neil B, Manager at The Cavendish London, responded to this review

Dear Nigel H, Thank you for your review and feedback from your previous stay and I am disappointed to here that you did not have a great stay and that you may not consider us for your next stay. I can assure that this is not the level of service that we offer and I will be speaking to all... More

Ottawa
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

From Mar 22nd until Mar 30th of this year, my spouse and I stayed at The Cavendish for the second time. Our first stay was in early September of 2012. The Cavendish is conveniently located within minutes of London's sights, shopping and entertainment. We arrived from Heathrow via the Piccadilly Line to the Green Park Station, which is about three... More

Was this review helpful? Yes
Neil B, Manager at The Cavendish London, responded to this review

Dear gpbc, Thank you very much for your great review and kind comments about the team and their service levels I know they will be delighted with your comments. Thank you for your feedback and giving the details about which room numbers you stayed in and I will get our Maintenance team to have a look at the door and... More

LA
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is fine, but nothing to rave about. The staff is pleasant and trained to be accommodating, but not empowered to give anything beyond what is expected or go the extra mile when it comes to customer service. We had a 2 false fire alarms the night I arrived. The first was bad enough when I awoke at ~... More

Was this review helpful? Yes
Neil B, Manager at The Cavendish London, responded to this review

Dear manglwurzl, Thank you very much for your comments and feedback from your most recent stay with us. We are sorry to here that we have lost a guest, as we do everything we can to ensure that every guest has a great stay and time in London. The last thing that we want to do is disturb our guests... More

Dundee Scotland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Another wonderful stay in one of London's finest, if not the finest ! We have just spent our annual 4 night stay for the 8th year in this great hotel. Staff are very smart, efficient & professional. This is not luck, it is all down to management skills. Well done The Cavendish, see you next time. Kind regards, Jeff Stewart.

Was this review helpful? Yes
Neil B, Manager at The Cavendish London, responded to this review

Dear robyn16, Thank you very much for your great review and it is great to hear that you think we are one of London's finest hotels, that is a great compliment that we all really appreciate. As a Management team we do put a lot of effort and focus on working with the team as we know it is our... More

Brussels, Belgium
2 reviews
5 of 5 stars Reviewed 1 week ago

It was absolutely wonderful to stay at the Cavendish. So close to all the London main shops and attractions and a delight to return to with lovely staff, ever helpful, a extremely comfortable room and a breakfast to die for. I would without hesitation recommend this hotel to anyone and once you have stayed, you will never need to search... More

Was this review helpful? Yes
Neil B, Manager at The Cavendish London, responded to this review

Dear DM_SM2014, Thank you very much for your great review and for letting other travellers know about our great location and how close we are to so many of London's attractions as well as shopping and theatres. The whole team are delighted with your kind comments about their service and kind recommendation. We hope that we can welcome you back... More

Swansea, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

In the words of my daughter ' Fantastic' sums up her stay in the Cavendish. It was booked as a package along with a visit to the theater to see Matilda on the 5th April. Something she had asked for for her 16th birthday. She hasn't stopped talking about it. An executive twin was booked which was on the 14th... More

Was this review helpful? Yes
Neil B, Manager at The Cavendish London, responded to this review

Dear eveok, Thank you very much for your excellent review and we are delighted that your daughter had such a great 16th birthday, and hope she enjoyed Matilda as well. We have great views from the top floors across London. We hope that we can welcome you and your daughter back for your next celebration. Best regards Neil General Manager More

Been to The Cavendish London? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Cavendish London

Also Known As:
The Cavendish London Hotel London
The Cavendish London Hotel
The Cavendish Hotel London
Cavendish Hotel London
Cavendish London
The Cavendish London England
Address: 81 Jermyn St | St. James's, London SW1Y 6JF, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#55 Luxury Hotel in London
#66 Family Hotel in London
#105 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Cavendish London 4*
Official Description (provided by the hotel):
Located on prestigious Jermyn Street in the heart of Piccadilly, The Cavendish London offers the ultimate in luxury and convenience for visitors to the UK's Capital, whether for business or for pleasure. In the Edwardian era The Cavendish London, was run by Rosa Lewis the infamous "Duchess of Duke St". Famous throughout London Society for hospitality and cooking, The Cavendish London, continues this tradition today - the attentive staff, variety of facilities and the meticulous care in all the services offered will ensure your stay is as enjoyable as possible. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Travelocity, Expedia, Cheap Tickets, Venere, Tingo and Agoda so you can book your The Cavendish London reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Cavendish London, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.