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All 1,081 London hotels

Sheraton Park Tower

5.0 of 5
101 Knightsbridge, London SW1X 7RN, England (Bayswater / Notting Hill / Lancaster Gate )
Hotel amenities
Sheraton Park Tower
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82%
Ranked #266 of 1,081 hotels in London
99 traveler photos
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397 reviews from our community

Traveler rating
    153
    168
    45
    19
    12
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Families
51
 
Couples
126
 
Solo
45
 
Business
107
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
usA
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed April 24, 2013

The renovation presented no inconvenience or disruption whatsoever. The hotel did a nice job communicating and dressing up the area in question. The room was just wonderful; lots of nice touches, from the designer amenities, to the turndown chocolates and weather card (nice old school touch!) Didn't try the restaurant, but everything about this hotel is lovely, including the convenience... More

Was this review helpful? Yes
AndrewKennedy, Rooms Division Manager at Sheraton Park Tower, responded to this review
April 30, 2013

Dear rrz518, Thank you so much for your wonderful review of the Park Tower. While we are undergoing an exciting lobby transformation we are happy to hear that this did not negatively affect your stay at all. It is our goal to deliver exceptional service and I am glad to hear that this was reflected in your experience. Thank you... More

Clitheroe, United Kingdom
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 24, 2013

Excellent location in the heart of London. The ground floor was undergoing refurbishment when we visited with reception being temporarily moved to the first floor. Room was smaller than most equivalent Sheraton’s I have stayed in and was well maintained and clean. Settee with rock hard cushions was a fixture under the window and uncomfortable. There was a coffee table... More

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See 3 more reviews by Bolivarsmoker for London
AndrewKennedy, Rooms Division Manager at Sheraton Park Tower, responded to this review
April 30, 2013

Dear Bolivarsmoker, Thank you for taking the time to share your review of the Park Tower. As with many other recent reviewers we were delighted to hear that our hotels exceptional location worked well for your stay. Situated across from the idyllic Hyde Park and with superb shopping, dining and transportation links the Park Tower is an easy choice for... More

Edmonton, Canada
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 7, 2013

As mentioned in other reviews, the lobby is being renovated so entrance is through the back of the hotel, with reception and the concierge one floor up. Aside from this drawback, our stay was great. We arrived around 9 am and so appreciated the fact our room was ready , which allowed us to shower and enjoy a full day... More

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AndrewKennedy, Rooms Division Manager at Sheraton Park Tower, responded to this review
April 30, 2013

Dear auroraof5, Thank you for taking the time to share your review from your recent stay with us at the Park Tower. We were delighted to hear how much you enjoyed our hotels exceptional location, luxurious guest rooms and fantastic One-O-One Restaurant. Voted best fish and seafood restaurant in London it is a dining experience that we highly recommend for... More

Clifton, NJ
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 3, 2013

We stayed here for 4 nights because I had Starwood points. If I had to pay for it myself without any points I would have been disappointed. I just wasn't "wowed" by it. Good size room and bathroom. The bed was very uncomfortable - 2 twin beds joined together. Great view of London. Great location. Great service. Horrible water pressure... More

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AndrewKennedy, Rooms Division Manager at Sheraton Park Tower, responded to this review
April 29, 2013

Dear jmad42, Thank you for staying with us at the Park Tower and for redeeming your well-earned Starpoints with us as well. We were glad to hear that our hotels central location worked well for your trip to London and that you enjoyed a beautiful view of the city. It was however disappointing to hear that you were not as... More

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 2, 2013

I’d stayed in this hotel before and love the location so I decided to stay here again despite knowing the lobby was being renovated. I’ll give my initial short review on the hotel but will focus instead on certain topics below (subway, restaurants, tipping, etc) that someone who is travelling with family might appreciate. We arrived at the hotel around... More

Was this review helpful? Yes 10
AndrewKennedy, Rooms Division Manager at Sheraton Park Tower, responded to this review
April 29, 2013

Dear IYCNYC, Thank you for returning to stay with us at the Park Tower and for taking the time to share your review. It is always a pleasure to hear from our SPG gold members and to know that our hotels excellent location and our ambassador’s exceptional service continue to exceed our guests expectations. It sounds as if you had... More

Boston, Ma
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed March 26, 2013

Stayed one night on Starwood points prior to flying out of London in the morning. I'll echo what another reviewer said, it's a good hotel...under renovation. Essentially there is no lobby right now. Whether or not it was to make up for that fact the staff were killing themselves to make us happy. Room not made up in time?, upgrade,... More

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AndrewKennedy, Rooms Division Manager at Sheraton Park Tower, responded to this review
April 5, 2013

Dear LKB113, Thank you for sharing your wonderful comments from your recent stay with us. While we are undergoing an exciting lobby transformation we are happy to hear that this did not negatively affect your stay at all. We were also very happy to hear that our ambassadors helped to make your stay extra special and worked to resolve any... More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed March 24, 2013

We had a wonderful stay at this hotel, everything is fantastic. The staff cannot do enough for you. The hotel is currently under renovation but in no way did this affect our stay. We had a fantastic room on the 12th floor with amazing views of London. You have everything you need in your room. When we first arrived in... More

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AndrewKennedy, Rooms Division Manager at Sheraton Park Tower, responded to this review
April 5, 2013

Dear chris r, Thank you for your review following your recent stay with us at The Sheraton Park Tower. We were delighted to hear how much you enjoyed your stay with us and in particular the service delivered by our ambassadors. It is a pleasure to receive such wonderful feedback from our guests and to know that their expectations continue... More

Radnor, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 22, 2013

This is a wonderful hotel, perfect location, good service, helpful staff. However this time the great experience was muted by the large renovation of the lobby and bar which I think is expected to be completed in June. After providing some feedback to the property, they tried to make it up and responded very respectfully. I applaud their response and... More

Was this review helpful? Yes 1
AndrewKennedy, Rooms Division Manager at Sheraton Park Tower, responded to this review
March 27, 2013

Dear Jacques A, Thank you for reviewing the Sheraton Park Tower following your recent stay with us. We were delighted to hear how much you enjoyed our hotels exceptional location, excellent service and friendly and helpful staff. We would also like to thank you again for communicating your feedback as allows us to evaluate both our services and standards with... More

Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 22, 2013

We stayed at the Sheraton Park Tower early March. We did not enjoy the weather as it was exceptionally cold but the stay at the hotel kept us warm with their hospitality. Check-in was very efficient and the concierge was friendly and warm; and most importantly they gave us a lot of good advices. We would definitely stay with them... More

Was this review helpful? Yes
AndrewKennedy, Rooms Division Manager at Sheraton Park Tower, responded to this review
March 27, 2013

Dear TravellerLSFS, Thank you for taking the time to review the Sheraton Park Tower. We were delighted to learn of how much you enjoyed your stay with us and in particular the service provided by our team members. I have taken the opportunity to share you feedback who were pleased to learn how much you enjoyed the experience. We look... More

Ipswich
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 19, 2013

I found the Sheraton Park Tower hotel to be luxurious, calm and well appointed. The staff were friendly and helpful, the room comfortable and stylish. Room service was swift and the food well presented and delicious.

Was this review helpful? Yes
See 5 more reviews by hazeljoyIpswich for London
AndrewKennedy, Rooms Division Manager at Sheraton Park Tower, responded to this review
March 27, 2013

Dear hazeljoypswich, Thank you for your superb review following your recent stay with us. We were delighted to learn of how much you enjoyed your time at the Park Tower and look forward to welcoming you back again soon. Warm regards, Andrew Kennedy More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Harvey Nichols(10)
  • Room service(8)
  • Great location(8)
  • Very good(4)
  • Friendly and helpful(4)
  • Luxury Collection(4)
  • Star hotel(3)
  • Tube station(3)

Additional Information about Sheraton Park Tower

Address: 101 Knightsbridge, London SW1X 7RN, England
Region: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#172 Luxury Hotels in London
#189 Family Hotels in London
#226 Business Hotels in London
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Sheraton Park Tower is located at the heart of London's fashionable Knightsbridge, moments away from graceful Hyde Park, fabulous Harrods, Harvey Nichols and the chic dining haunts of the city's most stylish set. Indulge with a meal to remember at our award-winning One-O-One restaurant voted "Best Fish Restaurant" by Harden's Guide. ... more   less 
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Also Known As:
Sheraton Park Tower Hotel
Sheraton Park Tower Hotel London
Sheraton Park Hotel
Sheraton London
London Sheraton
Sheraton Park Tower London, England

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Sheraton Park Tower
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