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The Oxford Hotel

13-14 Craven Terrace | Lancaster Gate, London W2 3QD, England
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The Oxford Hotel
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Ranked #725 of 1,052 Hotels in London
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216 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

The hotel is quite well located near the Earl's Court and you can expect as much comfort as you pay, though when you are a tidy person and you like "newer" places you should rather avoid this place. Our room was very small with old furniture, beds made various nises when you even only passed along them, there was nowhere... More 

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London, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked hotel a few months ago to have a weekend break in Oxford with friends, 2 double rooms booked. On arrival, beware poorly signed off roundabout just before hotel, rather slow check in. Offered an upgrade to superior room, I asked was it for both rooms and told yes and put friends in room opposite as they were arriving latter.... More 

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Basingstoke, United Kingdom
Level Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for one night in July as a stay over for my Son's graduation. It was Ok for one night but overall a big disappointing for a four star hotel. The room was very small and weirdly the shower set off the fire alarm if you didn't shut the bathroom door. Reception staff were efficient if not... More 

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Chelmsford, United Kingdom
Level Contributor
2 reviews
3 of 5 stars Reviewed 4 weeks ago

A nice comfortable room, cleanly and simply furnished. Friendly staff, and a good location for seeing the sights of London on a modest budget. A very nice stay. cold buffet breakfast was included in the price, but we didn't opt for it.

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Cagliari, Italy
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 23, 2015

Comfortable, clean hotel in good location. Great price which included breakfast....was a bit apprehensive after I booked the hotel and started to read some of the comments on here but really found it to be a great budget hotel....will be returning on my next trip to London. Some people do expect The Ritz even though its a budget hotel !!!!!!!

Was this review helpful? Yes 1
TheOxf0rdH0tel, General Manager at The Oxford Hotel, responded to this review

Thank you for your feedback. We really appreciate genuine feedback. We are are a no thrills, 3 star budget hotel, in the most convenient and one of the best locations of London. Our staff are always at hand to help and try and make your stay in London a memorable one. Suggestions and ideas can also be sent to oxfordhotel@btinternet.com... More 

Stockholm, Sweden
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 26, 2015

Smells moldy, minimal showers, un-even floor, the breakfast was not good and awful view. The only thing that is missing are cockroaches. The only thing that was even near average was the beds. The breakfast times were awful so everyone ate at the last minute so it was always tight and you had to squeeze through people to get a... More 

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perlflaghotels, General Manager at The Oxford Hotel, responded to this review

The guest review is libellious and it should be removed. The review says that coachroaches are missing. This sarcastic approach invalidates any serious review. A valid review should contain facts which are true, which clearly is not the case here. The hotel serves continental breakfast, and the times are widely advertised on our website and it is normal in every... More 

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Geneva, Switzerland
Level Contributor
4 reviews
4 of 5 stars Reviewed April 20, 2015

Half a day after checking out I discovered that I had forgotten my laptop at the hotel. The staff was exceptionally helpful in tracing it (while I was waiting on the phone) and safe-keeping it till I was back.

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perlflaghotels, General Manager at The Oxford Hotel, responded to this review

Thank you for your feedback. It gives us enormous satisfaction to see when a client is pleased with any aspects of our hotel. Should you have any recommendations or suggestions please fee free to write to us on oxfordhotel@btinternet.com More 

Melbourne, Australia
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 1, 2015

The Oxford Hotel is a standard 3 star hotel. It is located in a good location, close to buses and only 15 mins to the City Centre. Our room was clean and efficient for what we wanted. Will stay again when visiting family and friends in Oxford. The Blenheim Palace is a must visit. You will need at least 2-4... More 

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TheOxf0rdH0tel, General Manager at The Oxford Hotel, responded to this review

Thank you very much for your review. We always aim to provide a home away from home. Comments and suggestions are always welcome, and should you wish to send any suggestions please do not hesitate to contact us on oxfordhotel@btinternet.com We look forward to seeing you again. More 

Vancouver, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 2, 2015

The morning staff are ok but the night shift staff are very rude and uncooperative. Our heater wasn't working the first 2 nights but they kept saying it's working. The room looked clean but the cleaners didn't even bother to vaccum the place throughout the time we were there. The fridge was moldy and the blankets were disgusting. The hallways... More 

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perlflaghotels, Owner at The Oxford Hotel, responded to this review

The client's review is full of inconsitencies and made up material. For instance the hotel only have wooden floors and not carpets. The client tried to obtain "freebies" like wifi and luggage storage. When the request was denied the client threatened to write bad reviews. The client is trying to compare the hotel with a completely different hotel. The Oxford... More 

Lamezia Terme, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 18, 2015

The hotel is in a perfect location, only a 5 minute walk (even less) from Lancaster Gate station. The room was clean and comfortable and the staff friendly. I stayed with my husband for two nights and we basically only needed a place to sleep and shower, and for the price, we couldn't have asked for more. If we return... More 

Was this review helpful? Yes
perlflaghotels, General Manager at The Oxford Hotel, responded to this review

Thank you for your feedback. We always aim to provide good services and hospitality. Any comments or suggestions please write to perlflag@btinternet.com Should you wish to book our hotel in future, please contact us on oxfordhotel@btinternet.com by quoting "trip advisor special offer067" and we will offer a discounted rate. Best wishes General Manager/Oxford Hotel More 

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