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Cromwell Crown Hotel

139 - 141 Cromwell Road, London SW7 4DX, England
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621 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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Vancouver, Canada
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

We had booked our room months in advance before our trip in July and after reading all of the reviews online I was a bit worried about how our experience would be since we were staying for 6 nights. In my booking I requested for a quiet room on the upper floors and was given room 311, which fit the... More 

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Aarhus, Arhus, Denmark
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel in July 2012 for the Olympics. The hotel was being renovated, and we got one of their newly refurbished rooms for a decent price. Being a brand new room, the condition and cleanliness of the room was excellent - we were satisfied with both the room and the bathroom, which was equipped with a rain... More 

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Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

The experience was horrible from start to finish, the aircon was not working while I was there, the wifi was not working, there was something nasty spilled on the walls, the room was absolutely tiny with barely one step from the door to the bed with the room no longer than the bed and on top of this the staff... More 

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1 review
4 of 5 stars Reviewed 1 week ago NEW

I read several reviews of this hotel before I stayed there and can honestly say I wasn't looking forward to my stay. Yes all the staff spoke broken English but as for the room it was fine,I have stayed in worse. I'm going back in August as it was ideal for what I wanted,as they always say you pay for... More 

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My finance and I travelled from Canada. After 20 hours of travel time all we wanted was a fresh shower. We turned the shower on and there was no hot water and the tap fell off. The bed had hair in it and one towel had a brown mark on it. We asked for a refund at 10:30pm and they... More 

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Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Just imagine this ... hottest day in London in the month of July since records were kept, no air-conditioning or any form of ventilation except to keep the window open. The room is on Level 1, just above a busy road that is constantly in use 24x7, with noise from cars and police/fire/ambulance sirens throughout the whole night. You ask... More 

Was this review helpful? Yes 1
california
Level Contributor
68 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I read bad reviews about this hotel, and was a little bit worry, but I decide to jump in the pool, and take the risk...we were here from June 11-14 (3 nights), I paid the basic room, and about the room I will said, you paid what you get, and Im fine with this, we dont spend almost any time... More 

Was this review helpful? Yes 1
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked a superior double room (paid extra for a better room)! This room was 2 single mattresses shoved together - not what we expected for £89 nor when we had wanted for a nice couples weekend away! Admittedly the room itself was a good size with a modern bathroom but very basic and noisy! The bed sheets gave me... More 

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Lausanne, Switzerland
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Third world conditions of the hotel, I had better service in India and Africa than in this infamous hotel. Bad hospitality from the staff and no air conditioner and not being honest when I reserved two months ago, no internet and pillows looked like sheet of papers. I do not recommend this hotel to anyone, stay away go to Baileys... More 

Was this review helpful? Yes 2
Melbourne, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

This hotel is not very organised. Renovations in progress no air conditioning Room like a shoe box . Understand its London & things are hectic with summer. But it would have been good if the hotel staff had informed us that there was no air conditioning . Not very impressed!

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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