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All 1,073 London hotels

Cromwell Crown Hotel

2.5 of 5 Hotel   |   139 - 141 Cromwell Road, London SW7 4DX, England (Earls Court)
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23%
Ranked #733 of 1,073 hotels in London
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486 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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rhein-neckar kreis
1 review
1 of 5 stars Reviewed 4 days ago NEW

We had a Room with no view (no window!) - and no AC (Staff-Excuse: no AC is working in this hotel!!) Hot, tiny, but at least - next to the kitchen - which was quite loud and smelly. In total: no recommendation. Not really. One Star: for the good shower!

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Nantwich, United Kingdom
Top Contributor
81 reviews 81 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 1 week ago

Beware, please don't waste your money to stay here I stayed here on business had booked through agents had reserved for three nights and had to stay one of them due to time arrived. Beware cancellation policy is 48hrs too and full amount will be charged. The hotel is filthy, you don't have too look any further than the lift... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Where do I start, with this hotel! London cab had never heard of it, so I guess this's could of been my first hint if what was to come. Receptionist not able to give directions as they didn't speak English. I had booked for three nights and only stayed the one, the room was so dirty I never even attempted... More

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Roberto R, Manager at Cromwell Crown Hotel, responded to this review

Dear 706christine, Thank you for taking the time to post your feedback on Tripadvisor. I am really sorry to hear that your experience in our hotel was very disappointing and we failed to meet your expectations on several aspects. I shared your comments with the executive management and hotel staff for further investigation and corrective measures, where appropriate. From the... More

Cheltenham, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Great place. I stayed in a clean and big room and the location is very good. The only downside for me was the absence of internet in the bedrooms, so I wouldn’t stay there again. Room was nicely decorated.

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Roberto R, Manager at Cromwell Crown Hotel, responded to this review

Dear NSAzevedo, Thank you very much for taking the time to reach out to us. We strongly rely on our guests' feed back to monitor and improve our standards of service, so we really appreciate your view. I am glad that overall you enjoyed your stay with us. I take on board your comments about internet connection. Currently we have... More

Crewe, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We booked this hotel on a bit of whim and glad we did. We had a decent sized room which was also very clean and the staff were really friendly. It was close to a tube station and an ideal base for sightseeing. We will definitely stay there again.

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Roberto R, Manager at Cromwell Crown Hotel, responded to this review

Dear Paul S, Thank you so much for taking the time to post your experience and appreciation for our hotel and service. We constantly strive to meet our customers' expectations, so we are very happy to hear from satisfied customers like yourself. Thank you once again for your great feedback and we look forward to welcoming you back on your... More

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Pros. Location was great, close to museums and underground Cons. Everything else! I'll start of by saying I'm not picky a hotel is just a place to sleep but this place was just awful! The beds were awful, we had to ask for extra pillows because the pillows were more like pillow cases missing the pillow, the extra pillows didn't... More

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Roberto R, Manager at Cromwell Crown Hotel, responded to this review

Dear Krissilyc, Thank you for taking the time to write your feedback. I am really sorry to hear that we did not meet your expectations on this occasion. Our hotel has been recently refurbished and we are still working to upgrade our facilities further. In fairness air conditioning is not currently available nor it is advertised or promised with our... More

Sofia, Bulgaria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have just come back from London (Cromwell Crown hotel). The hotel was not what we expected ,considering the awful comments that have been written , it was BETTER !!! Near the tube, V & A museum, Natural history museum, Science museum, Starbucks, KFC, Burger King , Tesco 24/7 and Hyde park. Nice, friendly and welcoming staff always with a... More

Was this review helpful? Yes 1
Roberto R, Manager at Cromwell Crown Hotel, responded to this review

Dear Jessica M, Thank you so much for taking the time to post your superb review. The whole staff is very happy and grateful for your positive feedback. London is a great city to visit whether for business or leisure and we are glad that you made the most of it. We hope to see you back soon on your... More

Gorleston-on-Sea, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed here with group of 4 last weekend. Hotel in very good area and 2 min walk from Gloucester road tube station. Sainsbury's and tesco nearby as well as 10 min walk from national history museum, science museum and Victoria and Albert museum. Room clean and beds very comfortable. We stayed in superior suite. This was upgraded for free... More

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Roberto R, Manager at Cromwell Crown Hotel, responded to this review

Dear Kellingtonbear, Thank you so much for taking the time to reach out to us. We are glad that you enjoyed your stay with us whilst in London. We do appreciate your detailed review and valuable feedback. Other customers will surely benefit from your tips and sightseeing suggestions. Thank you once again for your custom and we look forward to... More

Penzance, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 2, 2014

I stayed in this hotel with my two friends. Our room was very spacious with a mezzanine floor containing another double bed, a desk and a wardrobe. The room was facing to the street so it was a bit noisy from the traffic. Wifi was only available at the reception area with a very limited seating. The value we paid... More

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Roberto R, Manager at Cromwell Crown Hotel, responded to this review

Dear Cigdem K, Thank you for choosing our hotel and for taking the time to write a review. We are glad that you you have enjoyed your stay and our facilities. As you mentioned internet access is currently available free of charge in the lobby and cafeteria areas only. However we have plans to extend it to all bedrooms soon.... More

Huddersfield, United Kingdom
2 reviews
4 of 5 stars Reviewed June 2, 2014 via mobile

Cheap, clean and a 2 min walk from tube station. Comfy bed and clean and simple decor. Shower lacked any power but was warm and clean so can't really complain for the price we paid. £122 for 2 people,1 night, eon suite. Great!

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Roberto R, Manager at Cromwell Crown Hotel, responded to this review

Dear Sophfod, Thank you for your honest review and stars! We really appreciate your comments and suggestions. Our plumbers are currently working to strengthen the water pressure in the entire building. Please make sure that you come back to see us on your next trip to London. Best Wishes The Cromwell Crown team More

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Additional Information about Cromwell Crown Hotel

Address: 139 - 141 Cromwell Road, London SW7 4DX, England
Location: United Kingdom > England > London > Earls Court
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Cromwell Crown Hotel 2.5*
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Also Known As:
Cromwell Crown Hotel London, England
Cromwell Crown London

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Amenities

Free Breakfast
Hotel Class
Official Description (provided by the hotel)
The Cromwell Crown Hotel London welcomes you to our London hotel We are located in the heart of London, near to all major attractions in London. The Science Museum, Natural History Museum, Royal Albert Hall, Hyde Park, Victoria and Albert museum, The Olympia and earls court exhibition halls. The Knightsbridge shopping stores are also a short walk away. We offer budgeted accommodation; our rates are competitive to the hotels in Kensington area.Please note that the hotel is under renovation and most rooms are newly renovated offering fresh, modern and stylish bathrooms. ... more   less 
Number of rooms
20

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