Positives: good value for money, clean, newly refurbished room, great location, well meaning staff. Negatives: small room, single glazing, problems with the lock on the door, walls too thins, most of the staff's English isn't very good, no wifi in our room. When we stayed they had builders in, this is fine as they are aiming to make the hotel... More

I stayed here for three nights with my two children. Checking in at the Cromwell Crown was very slow, the staff didn't seem to know what they were doing and were not that friendly or efficent. When i was eventually given our room key and took the very old and tired lift to the 4th floor i opened the room... More

We stayed here for the weekend and arrived while the hotel is having a massive refurbishment. The staff offered no explanation or apology for any inconvenience caused by the constant banging, working and clouds of dust that covered the staircases and hallways. Our room was recently done, and reasonably clean. But it was missing about three light bulbs and the... More

I stayed at this hotel for 9 nights and have absolutely nothing to complain about. Rooms were meticulously cleaned, shower is excellent and room is of a comfortable size. Owners are renovating so workmen welcome you to bkfast but it's no bother at all. Staff helped with all requests. Most IMp thing is location location location: night buses stop 5... More

I'm an experienced city contractor. Stay in hotels every week away from home so it's important to have somewhere comfortable etc. the price seems good but there's a catch. The hotel staff are really rude and totally useless and the rooms are still being refurbished so I was put in a room in the middle of a building site woken... More

We have spent 2 nights in Cromwell Crown Hotel and I would recommend it if you are looking for not too expensive accomodation as close to the centre as possible. The hotel's location is really very good. There is a bus stop opposite to the hotel and you can get to Oxford street in 20 minutes with no changes. Tube... More

On arrival we was welcomed to unfriendly and least knowledgeable about that the lift was out of order. We was told to climb over ladders and wires. Uneven floor. Then told to go downstairs to the basement. To find the there is no signs of which room was mine. Then when we found the room it looked tidy until you... More

we are a maltese couple who came to london for 9 days of holidays, at first judging on the reviews other guests posted on such a hotel, we were quite sceptic but then when we went in we had a total different experience towards the hotel.firstly the hotel is situated right in a very good location. it is just 5... More