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Cromwell Crown Hotel

139 - 141 Cromwell Road, London SW7 4DX, England
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608 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Lausanne, Switzerland
Level Contributor
1 review
1 of 5 stars Reviewed 3 days ago NEW

Third world conditions of the hotel, I had better service in India and Africa than in this infamous hotel. Bad hospitality from the staff and no air conditioner and not being honest when I reserved two months ago, no internet and pillows looked like sheet of papers. I do not recommend this hotel to anyone, stay away go to Baileys... More 

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Melbourne, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is not very organised. Renovations in progress no air conditioning Room like a shoe box . Understand its London & things are hectic with summer. But it would have been good if the hotel staff had informed us that there was no air conditioning . Not very impressed!

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Travelers are raving about these London hotels

Darwen, United Kingdom
1 review
1 of 5 stars Reviewed 6 days ago NEW

Booked a SPACIOUS economy room from Friday until Sunday with Full english brealfast, got a single room with a double bed! Unable to walk around the bed. Shower only worked on hand held head, if you turned onto main it just poured out the bottom of the panel. Bathroom drain cover was letting in the most disgusting odours that we... More 

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Leicester, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Booked 4 rooms for 7 people through booking.com then read the reviews on Trip Advisor and absolutely worried myself silly as I took a rate with no cancellation. Well, yes the staff did not speak good English but they were pleasant and we had a laugh with them they were not aware we wanted an early check in so we... More 

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2 reviews
2 of 5 stars Reviewed 1 week ago

Stayed mid June and the heavy rain led to water dripping from the ceiling. No other rooms available! The management were shell shocked and said they would get it fixed -eventually? The hotel is having cosmetic refurbishments and the lift and reception area is not yet carried out and looks rather 'tatty'.

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Greater Newcastle, Australia
1 review
2 of 5 stars Reviewed 1 week ago

This place needs some serious renovating.Double rooms were small and stuffy. No Air conditioning as we were told this was not a priority.Tea and coffee provisions were not replenished.Curtains were filthy and looked like they hadn't been washed in years. No Wi Fi in rooms. Shower leaked all over the floor and no floor mats provided to mop up water.... More 

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Munich
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We recently stayed at Cromwell Crown Hotel. The rooms were clean, good location, nice warm showers. The place can do with a new coat of paint in the rooms. Although the staff was friendly the hotel is not accomodating to requests. We booked breakfast in advance and when we asked if they can assist us earlier one day they said... More 

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Brisbane, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

This is NOT a hotel, it is a Hostel for eastern European Backpackers and should be advertised as such. We stayed 6 nights, beds not changed unless I asked,tea. coffee or milk.not replenished. Bathroom so small had to sit on loo sideways.

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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not the best, stayed with a mate to see a gig in Hyde park so the location is fine. It's close to the tube, museums and the Albert hall but there are better budget hotels to be had. Checking in was a bit of a chore, strained communication and I'm not sure why you can't check in before 15.00 when... More 

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Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel is sweet, in a great location and excellent value for money. I booked my room through a third party so not sure on their own rates, but I couldn't complain. I have stayed in much worse hotels than this and would stay again. I just wished that the rain forest shower head and air conditioning worked. Didn't sample... More 

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