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All 1,054 London hotels

Cromwell Crown Hotel

2.5 of 5 Hotel   |   139 - 141 Cromwell Road, London SW7 4DX, England (Earls Court)
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Ranked #758 of 1,054 Hotels in London
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471 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Long Beach, California
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is good if you're just looking for a place to sleep. It's dated and kind of dumpy. The reception staff seemed to be having a bad day, each day. The place is clean and resonably quite, but if you're looking for something to feel like you're on a nice holiday and not in a dorm room, pass! It's... More

Was this review helpful? Yes
Ricky A, Guest Relations Manager at Cromwell Crown Hotel, responded to this review

Dear M M, Thank you so much for taking time to write about your stay at our Hotel, it helps us to improve the quality and standard of our hotel, I am sorry that we were unable to reflect the actual bright and welcoming image of our hotel. But thanks to like our hotel’s sleep quality, cleanliness, quietness and thanks... More

2 reviews
2 of 5 stars Reviewed 1 week ago

Hotel is undergoing renovations, and the superior rooms have been refurbished. This must have been done by a bunch of drunken Gremlins, since the quality of the refurbishment is very poor. It is actually quite funny. You will find wires hanging loose from the walls, crooked fixtures and the masterpiece: the elevator that someone decided to apply wallpaper to. Hotel... More

Was this review helpful? Yes
Ricky A, Guest Relations Manager at Cromwell Crown Hotel, responded to this review

Dear M M, Thank you so much for taking time to write about your stay at our Hotel, it helps us to improve the quality and standard of our hotel, I am sorry that we were unable to reflect the actual bright and welcoming image of our hotel. But thanks to like our hotel’s sleep quality, cleanliness, quietness and thanks... More

Melbourne, Victoria, Australia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Muhammad who let us to use desk computer due to our a family emergency. really appreciate his help. he was very polite and very helpful. Room quality is also good and i will for sure visit hotel again.

Was this review helpful? Yes 2
Ricky A, Guest Relations Manager at Cromwell Crown Hotel, responded to this review

Dear Guest, Thank you so much for taking time to write about your stay at our Hotel, it helps boosts our energy to perform even better quality and standard of our hotel, I appreciate that you mentioned about one of the bright star of the front desk team ‘Muhammad Waqar’ He is certainly doing well and he always try to... More

Dubai, Dubai, United Arab Emirates
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Enough has been said about this hotel, You get what you payed for.We booked an economy family room and got the suite (room with an attic). The room was clean and newly rennovated. The hotel common area is clean and refurbished.There was no a/c in the room and the room was warm at this time of year, so we asked... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I need to qualify this review - If you want a luxury hotel with all the bells and whistles of a 4 or 5 star establishment then The Cromwell Crown probably isn't for you. However, if you want a base in South Kensington for a short stay allowing easy travel to the rest of London then you could definitely do... More

Was this review helpful? Yes 1
Manila
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I didn't expect this hotel to be pleasant and good enough to satisfy my needs as a traveller. The room was big enough to accommodate four people. The staff was friendly especially the girl with a blond curly hair. However, some of them are not good in speaking and understanding English. The wifi in the lobby was fast (faster compared... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I was absolutely appalled following my stay at this hotel. I wore a Tiffany & Co necklace and silver ring in London during my stay and took them off in the hotel room. Upon checking out the next morning, I realised I didn't have them on me and was 100% positive I had left them in the room. Upon ringing... More

Was this review helpful? Yes 1
Ricky A, Guest Relations Manager at Cromwell Crown Hotel, responded to this review

Dear Jamie, Thank you very much for taking the time to reach out to us. We strongly rely on our guests' feed back to monitor and improve our standards of service, so we really appreciate your view point. It’s a big deal for me to find out that you lost something during your visit to London, I am so sorry... More

Melton Mowbray, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 15, 2014

I want to warn people from this hotel. I stayed in a twin room through work on the 12 Aug 14. the room was clean enough but the facilites were substandard. You could not open the window as you hit a full skip. The beds were at least a foot to short either side for the bed frame. The bin... More

Was this review helpful? Yes 1
Gold Coast
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 4, 2014

Upon check in we were greeted by two staff members who could barely speak English. I thought this was unacceptable as this was a hotel in a country where English is the official language. The elevator to go up to the rooms was old and every time we used it, it felt like it was going to break. The room... More

Was this review helpful? Yes 3
Ricky A, Guest Relations Manager at Cromwell Crown Hotel, responded to this review

Dear Jasmallow, Thank you for taking time to write regarding your stay at our Hotel, it helps us to bring improvement in the quality and standard of our hotel, I apologize to you for your stay with us was not as pleasant as it should has been. I am taking the opportunity to justify few things which might make it... More

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Additional Information about Cromwell Crown Hotel

Address: 139 - 141 Cromwell Road, London SW7 4DX, England
Location: United Kingdom > England > London > Earls Court
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Cromwell Crown Hotel 2.5*
Number of rooms: 20
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Also Known As:
Cromwell Crown Hotel London, England
Cromwell Crown London

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