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All 1,071 London hotels

Cromwell Crown Hotel

2.5 of 5 Hotel   |   139 - 141 Cromwell Road, London SW7 4DX, England (Earls Court)
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Cromwell Crown Hotel
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Ranked #761 of 1,071 hotels in London
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452 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Perth
Contributor
15 reviews 15 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

contrary to some reviewers comments we found the room very clean an daily refreshed. great location only a very short stroll to the underground. On London prices I would say this hotel was great value for money and would cetainly reccomend

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Wales
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

My partner and I stayed here overnight on a whim as it was the London marathon weekend and all the hotels seemed to be fully booked. On arrival the hotel appeared OK but nothing special. The service at this hotel was poor, all staff were miserable and seemed to just ignore you when at reception, adding to this, on our... More

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Roberto R, Manager at Cromwell Crown Hotel, responded to this review

Dear NadCook, Thank you for choosing the Cromwell Crown Hotel for your London marathon weekend and thank you for taking the time to reach out to us. Our guests' feedback is very important to us and we always welcome any opportunity to improve. I am sorry to hear that we failed to meet your expectations on this occasion. I shared... More

roma
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nice place for family,everything nearby,subway to the airport,piccadilly line,10 minutes walk to the natural history museum,good quality food market Really friendly staff.Confortable room for two adults and three children.

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Roberto R, Manager at Cromwell Crown Hotel, responded to this review

Dear Dgibellato, Thank you so much for your great review and 5 stars assigned. It is always nice to hear from happy customers. London is such an exciting place and I am glad that you made the most of it. Please make sure that you come back to see us on your next visit to London. Best Wishes The Cromwell... More

Edinburgh, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room at the back of the hotel was quiet and we found it cosy (209). The hotel has obviously undergone some refurbishment: the bed was new and very comfortable and the ensuite facilities were good. I wouldn't say the finish was fantastic but it was new and very clean. Toiletries were provided (soap, shampoo and shower gel) but there... More

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Roberto R, Manager at Cromwell Crown Hotel, responded to this review

Dear Oxytube, Thank you so much for taking the time to reach out to us. We are glad that you enjoyed your stay at the Cromwell Crown whilst in London. South Kensington is such a great place, full of free attractions, shops and restaurants. We really appreciate your comments and suggestions. The hotel has been recently refurbished but we are... More

Paris, France
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice economic place if you're on a quick trip. The room I had was VERY small (for one person) but extremely clean. New bathroom, very comfortable bed. Only thing, check out at 10 is hard to cope with and no internet connection in the rooms (man, it's 2014 !!!) is not a plus.

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Roberto R, Manager at Cromwell Crown Hotel, responded to this review

Dear Oneoone042, Thank you for choosing the Cromwell Crown for your stay and taking the time to leave a review. Our hotel has been recently refurbished but we are still working on improving our services. Internet connection is currently available free of charge in the reception area, however we are planning to extend it to our bedrooms too. Thank you... More

Limerick, Ireland
1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel has a great location but thats all. I went last april the room was freezing I had to wear my coat to try and stay warm, unsuccessfully. The room was mega small, hard to move in, the bed I imagine was smaller than the conventional single bed. To fit into the bathroom you needed to leave the door... More

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Roberto R, Manager at Cromwell Crown Hotel, responded to this review

Dear Carsmanager, Thank you for taking the time to post your review. Our guests' comments are very important to us and we welcome any opportunity to improve. I am sorry to hear that your stay was not as comfortable as expected. I passed your feedback to the relevant hotel departments for corrective measures. I hope that you will accept our... More

London
1 review
3 of 5 stars Reviewed 3 weeks ago

Personnel is friendly and helpful. Rooms are clean but tiny and anybody passing in the hallway sounds like the floor is gonna fall through. Refurbishments are going on so can't comment on how this will change. Bathrooms are of a high quality finish and really nice. Wifi access should be throughout the whole hotel instead of being limited to the... More

Review collected in partnership with Easytobook.com

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Roberto R, Manager at Cromwell Crown Hotel, responded to this review

Dear Hans V, Thank you very much for posting your feedback on TripAdvisor. As you mentioned on your review the hotel has been recently refurbished and we are doing our best to improve our services. We are aware that internet connection is very important to our customers and we plan to extend it to the entire building. Thank you once... More

Florence, Italy
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 28, 2014

As the price was very cheap we couldn't ask for too much. The room are tiny but clean for London avarage. Staff is ok. Location is very good. only disappointed when we asked for an hair dryer and they didn't have. Nothing more to say

Was this review helpful? Yes 2
Roberto R, Manager at Cromwell Crown Hotel, responded to this review

Dear Fred C, Thank you so much for taking the time to post your review. Our guests' feedback is very important to us as we always strive to improve our product and service. I am very sorry to hear that Reception failed to provide for an hairdryer during your stay. Our rooms are all en suite with complimentary toiletry and... More

North East UK
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 24, 2014

We couldn't have chose a better hotel for our short London visit. A short walk between 2 tube stations, across the road from the Natural History and V&A museums, next to a wide selection of great restaurants. It was clean, friendly and very reasonably priced for such a lovely area (along the road from Harrods too). Next time we are... More

Was this review helpful? Yes 1
Roberto R, Manager at Cromwell Crown Hotel, responded to this review

Dear UK_CBGB, Thank you very much for your amazing feedback and score. We are happy that you had great time whilst in London. Please make sure you will come back to see us in future. Best Wishes The Cromwell Crown team More

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Additional Information about Cromwell Crown Hotel

Also Known As:
Cromwell Crown Hotel London
Cromwell Crown London
Cromwell Crown Hotel London, England
Address: 139 - 141 Cromwell Road, London SW7 4DX, England
Location: United Kingdom > England > London > Earls Court
Amenities:
Free Breakfast
Hotel Style:
Ranked #761 of 1,071 hotels in London
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Cromwell Crown Hotel 2.5*
Official Description (provided by the hotel):
The Cromwell Crown Hotel London welcomes you to our London hotel We are located in the heart of London, near to all major attractions in London. The Science Museum, Natural History Museum, Royal Albert Hall, Hyde Park, Victoria and Albert museum, The Olympia and earls court exhibition halls. The Knightsbridge shopping stores are also a short walk away. We offer budgeted accommodation; our rates are competitive to the hotels in Kensington area.Please note that the hotel is under renovation and most rooms are newly renovated offering fresh, modern and stylish bathrooms. ... more   less 
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