We booked this hotel on the basis it had a family room, 1 double 2 singles. It was on the top floor with a lift for 1 person. The room and bathroom were so bad we considered booking in to the closest holiday inn and losing our money but put up with it because it was only for 1 night.... more

that place is a joke. i booked only for two nights but in the second night i slept to a friend. is the worst hotel ever in which i stayed. in the pictures look nice but the reality is very different. please do not book any rooms for that hotel. please............... more

Yes it is in the center of the london however; this was the worst hotel I stayed ever. it was dirty, breakfast was terrible, the bed was broken so we had to change the room which was primarily given us, the room was not cleaned even though I specifically asked for 4 times for each day I stayed there, the... more

Rather than read the whole review I will conclude now; The hotel did the job, we needed a cheap place to stay for the night. There are other hotels that provide this though, and they are a hell of a lot better. Book your hotel in advance guys, to avoid crappy hotels like this one! The free breakfast consisted of,... more

Dont Stay in this hotel, unles you are very Very and I mean, very desperate. Hotel staff uncaring, room very shabby, dirty, dusty, works going on. Found a Big live cockroach, or what seemed like a cockroach in what they hotel describes as the on suite. Bathroom shabby, dirty, old, just like the rest of the hotel. Oh the shower... more

Firstly, DO NOT confuse the Cromwell Crown Hotel with the Cromwell Hotel (Best Western) over the road - a very easy mistake but I'm afraid you really do get what you pay for: The hotel was very reasonably priced for the area at 25 pounds each - we only needed a place to lay our heads for a few hours... more

This was the WORST "Hotel" I have ever had the misfortune to book. It resembled nothing like on the website. Firstly it was a building site - morter and dust everywhere. Our room was down 2 flights of stairs and the heating system resembled the noises expected in the hull of a huge ship. No ventilation due to the construction... more

DON'T STAY HERE! Stayed at this hotel in 2002 as I was visiting the Royal Albert Hall and found it via activehotels.com. My window didn't close and it faced out on one of London's busiest streets, there were flies everywhere, the TV plug was hanging out of the broken socket and the unit it was sat on was broken so... more

This has got to be the worst hotel in London. It was shabby and dirty, needed a really good clean. Facilities need upgrade. I can cope if its clean, but it was not. The room was paid for as a double, but in reality although there was a horrible old double bed the room was too small for it (no... more