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Boston Court Hotel

2.0 of 5
26 Upper Berkeley Street | Westminster, London W1H 7QL, England
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Boston Court Hotel
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Ranked #962 of 1,060 Hotels in London
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88 reviews from our community

Traveler rating
    2
    5
    19
    13
    49
See reviews for
22
19
9
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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    (22)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

After reading the reviews on here, I was a little bit worried about stopping here. However, upon arrival at the slightly bizzare reception, we went to our room which was basic but had everything there. TV, fridge, kettle, bath/shower. Whilst the bath looked rather well used, everything else seemed fairly clean. The bed was warm and comfy and there was... More 

Was this review helpful? Yes 1
Gamil S, Front Office Manager at Boston Court Hotel, responded to this review

Dear Guest, Thank you so much for your much appreciated review; we are delighted to hear you enjoyed your time with us and our great location. Also we would like to confirm that our chambermaid cleans the rooms on an everyday basis and the whole team does its best to guarantee you a pleasant stay. Please do not hesitate to... More 

Norwich
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Bigger room than expected right at Marble Arch, but up three flights of stairs!! Not easy with cases! But nonetheless not bad, room was clean although scatter cushions were stained and bathroom light flickered, breakfast was served in your room and was if the continental variety Might stay again?

Was this review helpful? Yes
Gamil S, Front Office Manager at Boston Court Hotel, responded to this review

Dear Guest, Thank you so much for your positive review, this is of great encouragement for the whole team to carry on doing our best. We are glad you had a good experience with us as this is our main aim, breakfast is basic continental; however, soon we will be adding new products in the menu. We will be happy... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place was amazing, you can tell the quality of the place. The reception being up one flight of stairs was very thoughtful as exercise is obviously good for you. checked in and walked up more stairs for more helpful exercise! got to our room to find a ladder dangling from the roof outside our door, this would be great... More 

Was this review helpful? Yes 1
Gamil S, Front Office Manager at Boston Court Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to review our hotel; your opinion is very much valued so we can improve further our services. We are really sorry about your experience and we would like to apologise and offer you a discount if you decide to stay with us again. on the other hand, we would like... More 

Drome, France
1 review
3 of 5 stars Reviewed February 20, 2015

An interesting location. Concerning the service(performance): the lunches, the bare minimum, are served in room(chamber) in the quadruple room(chamber), there is a chair for 4. Concerning the bedding, matelats is really lacking firmness.

Review collected in partnership with BudgetPlaces

Was this review helpful? Yes
Gamil S, Front Office Manager at Boston Court Hotel, responded to this review

Dear guest, Thank you very much for taking the time to review our business as this is of great motivation for us in order to improve. We are happy you enjoyed our very central location and we are proud of being able to offer very low rates for such location, just few minutes walk from Oxford Street. We hope you... More 

Keighley, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 2, 2015

I booked this hotel for my family for 3 nights over new year, i expected the worse but was pleasently surprised after reading the reviews, the hotel was basic but clean and we couldnt ask for a better location

Was this review helpful? Yes 1
Gamil S, Front Office Manager at Boston Court Hotel, responded to this review

Dear Guest, Thank you for your positive review and we are happy to see that our efforts to improve our services are being appreciated by our guests. We are delighted to hear about your good experience and we hope to see you back soon, we are also happy to offer you a great deal if booking directly with us. Many... More 

Bergen, Norway
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 24, 2014

This hotel is ridiculous. I stayed here with two girlfriends, they arrived the day before, so I already heard a lot about it before I actually saw the room. The impression was a little better than the low expectation I was given, but the hotel is still really bad. First, the was a shower in the bed room, looked like... More 

Was this review helpful? Yes
Gamil S, Front Office Manager at Boston Court Hotel, responded to this review

Dear Guest, Thank you very much for informing us about your experience with us and we are sorry to hear that you were not completely satisfied with it.. We sincerely apologise and have taken actions further your complaint as we always try to guarantee a pleasant stay to all our guest during every stay. However we would like to guarantee... More 

Nether Stowey, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed November 7, 2014

I feel a little bad for giving it one star as I had read the reviews, but this place is exceptional. Normally I stay in half decent chains for business. I'm quite often travelling with someone else and within reason I'm not limited by budget. This was the cheapest hotel on Laterooms in the area I wanted to be. I... More 

Was this review helpful? Yes
Gamil S, Front Office Manager at Boston Court Hotel, responded to this review

Dear Guest, Thank you very much for your valued comment, we are always improving our services and trying to satisfy all the needs of our guests. We are sorry to hear about your experience but we would like to ensure that rooms are cleaned on a daily basis and we provide clean bedding and towels as well as fresh breakfast.... More 

Essex, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 13, 2014 via mobile

Room was small but had a fridge and TV.., basic room...no shampoo or soap so u can have to take your own but I do anyway... very warm...quiet..nice touch that u get your breakfast delivered to your room...bath was a little dirty and the noise when u put the water on was a little strange....the toilet was sparkling which is... More 

Was this review helpful? Yes 2
Gamil S, Front Office Manager at Boston Court Hotel, responded to this review

Dear Guest, Thank you very much for your kind comment, we are always delighted to satisfy our guests' needs and willing to improve further through your reviews. We wish to see you again at our hotel and are happy to offer great deals if you book directly with us. Best Regards, Boston Court Hotel More 

Turin, Italy
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed October 5, 2014

Hotel chosen because of the lowest price in Marylebone (but still expensive for the treatments). On arrival the receptionist (an arabic man) was too confidential but kind even if he never saw us before. The ensuite room at first sight didn’t seem so bad, there was mini fridge and the boiler for tea and free sugar and so on. Looking... More 

Was this review helpful? Yes 2
Gamil S, Front Office Manager at Boston Court Hotel, responded to this review

Dear Guest, Thank you very much for your valuable feedback as we are always trying to improve our services and the management is really disappointed to hear about your experience. I have urgently raised your concerns with our team in the hotel and we are going to action on this but I would like to highlight few points as follows:... More 

Brighton, England, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 30, 2014

Initially I felt put off booking this hotel due to its poor reviews, I think that to find a hotel with great service and facilities in central London you would have to pay a much higher price than Boston Court offer. I stayed in the hotel with two friends for two nights, all of us students so for the cost... More 

Was this review helpful? Yes 2
Gamil S, Front Office Manager at Boston Court Hotel, responded to this review

Dear Guest, Thank You very much for your nice feedback, we really appreciate your comments and we are glad you enjoyed your stay with us. Should you decide to come back and stay with us again in the near future, please contact us directly for the best available price. We hope to see you soon again. Kind Regards Boston Court... More 

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Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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