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Byron Hotel

36-38 Queensborough Terrace | Bayswater, London W2 3SH, England
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Byron Hotel
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    612 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (45)
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    Helsinki, Finland
    1 review
    3 of 5 stars Reviewed 5 days ago NEW

    The Byron hotel was in a great position near two tube stations, close to Kensington gardens/palace and lots of pubs. The room was clean but the bed was very uncomfortable and the pillows hard. Breakfast was unsuitable for anyone with food sensitivities and very processed. The staff were helpful but not always pleasant. An expensive hotel not worth the money.

    Review collected in partnership with this hotel

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    Level Contributor
    20 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 2 weeks ago

    Was a nice hotel, close by central where all attraction are. The hotel was clean, staff were nice, had no problem with my stay. I would say the room was quite small for a double room, I could call it single room but was fine as I had a short stay in there.

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    CapricornHotels, Manager at Byron Hotel, responded to this review

    Dear Isabell, Thank you so much for taking your time for writing us back about your stay and for choosing our Byron hotel. We do really appreciate your honest feedback and for letting us know you had a good stay with us. In regards to your room, as our hotel is based in a classic Edwardian building. Therefore one of... More 

    Cambridge
    Level Contributor
    154 reviews
    30 hotel reviews
    common_n_hotel_reviews_1bd8 118 helpful votes
    2 of 5 stars Reviewed 2 weeks ago

    The website promises much more than it delivers. On arrival the appearance of the hotel is an excellent Edwardian facade. The receptionist couldn't be more unfriendly if he tried. Booked two executive rooms - elsewhere these would be standard. Our room was reasonable size but the decor very tired as was the bathroom which emitted heat making the room unbearable-... More 

    Was this review helpful? Yes
    CapricornHotels, Manager at Byron Hotel, responded to this review

    Dear RoutemasterCambridge, First of all we would like to thank you and your friends for choosing our Byron hotel for your stay in London and also for taking the time to write us back about your stay. We take our customer comments with the utmost seriousness and view them as an opportunity to improve our service and to clarify issues... More 

    Travelers are raving about these London hotels

    Trondheim, Norway
    Level Contributor
    3 reviews
    5 of 5 stars Reviewed 2 weeks ago

    Perfect location for business and pleasure when visiting London. Close to Bayswater and Queensway underground (District & Circle) and Bus stops. Short walk to Nothing Hill, Hyde Park and restaurants. Small rooms, but very clean and we only slept there, very friendly and helpful staff. Ok breakfast with excellent coffee (not a tea person). Very quiet and nice location of... More 

    Was this review helpful? Yes
    CapricornHotels, Manager at Byron Hotel, responded to this review

    Dear finnaas1, First of all thank you so much for choosing our Byron Hotel for you stay in London and also for offering us such a lovely review. We are delighted to read that you have a wonderful stay with us and you found everything perfect, from the quality of our rooms that guarantee a good sleep, our professional staff,... More 

    Etalle
    1 review
    4 of 5 stars Reviewed 3 weeks ago

    Good advices given at desk by Ravi (thanks a lot to him). Good contact with Carmen. Breakfast given by smiling faces! :-) Located near KENSINGTON Gardens. Restaurants can be find in the Queensway. Bus stop nearby.

    Review collected in partnership with this hotel

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    CapricornHotels, Manager at Byron Hotel, responded to this review

    Dear 901raymondd, Many thanks for staying with us and for giving us your great feedback about your stay at the Byron Hotel and especially about our professional and helpful staff. We will definitely pass your message to Carmen and Ravi. We are also delighted to know that you found their advices and contact extremely useful. 901raymondd, please do not hesitate... More 

    Truro, United Kingdom
    1 review
    4 of 5 stars Reviewed 3 weeks ago

    As a regular business traveller to London I find the hotel to be comfortable and clean, good value for money with friendly staff who are happy to help if you have any questions. The location is convenient for the Central and Circle tube lines and bus services with plenty of restaurants with a variety of cuisines to choose from. The... More 

    Review collected in partnership with this hotel

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    CapricornHotels, Manager at Byron Hotel, responded to this review

    Dear Helen, Many thanks for writing us back about your stay and of course, for choosing our Byron hotel for your stay in London in your business trip. We can't be more thankful with your kind words when describing our hotel and personal service. We at the Byron work very hard every day to give the very best to all... More 

    Stockholm, Sweden
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed 3 weeks ago

    The hotel is situated in a nice area, close to Queensway with many restaurants and shops. It is also close to the parks, buses to Oxford Street, Queensway and Bayswater tube stations. The latter one is on District line which is perfect when you are going to Southfields to watch tennis at Wimbledon. Byron is a familiarly and nice hotel,... More 

    Review collected in partnership with this hotel

    Was this review helpful? Yes 1
    CapricornHotels, Manager at Byron Hotel, responded to this review

    Hi Eva, We would like to thank you first for your lovely loyalty to our Byron Hotel. We are more than happy to know that you have chosen us again for your stay in London and also that you will do it again, thank you so much! Also we would like to thank you for describing our hotel so well,... More 

    shangri-la
    Level Contributor
    10 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    My daughter and I stayed here 3 nights. Staff was very friendly and welcoming and did everything to make our stay comfortable. Hyde Park on the doorstep, Metro & bus close by ... we had a great stay. May be only downside that we are quite big breakfast lovers... and here some improvement is definitely possible, as the choice is... More 

    Review collected in partnership with this hotel

    Was this review helpful? Yes
    CapricornHotels, Manager at Byron Hotel, responded to this review

    Dear vogels-on-tour, Many thanks for your fantastic feedback. On behalf of the Byron hotel we would like to thank you for choosing our Hotel to stay in London. We really appreciate all kind of feedback and we take into consideration your suggestions for the breakfast. On the other hand we are delighted to read that our helpful and friendly staff... More 

    Bridport, United Kingdom
    1 review
    5 of 5 stars Reviewed 3 weeks ago

    We had a very good stay at the Byron. We went up to see a show at the Royal Albert hall and made a weekend of it. The staff were outstanding. The room was very clean. You could argue the rooms are a bit small but who wants to go to London and stay in there room. We thought it... More 

    Was this review helpful? Yes
    2 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    We stayed here three times over a three week period, a 5 day stay then two 1 night stays. We didn't like our first room given being on the lower ground but we were moved to level 1 and had a better room. Helpful staff, good clean rooms and good breakfast. Ravi was a great help during all three stays

    Was this review helpful? Yes 1
    CapricornHotels, Manager at Byron Hotel, responded to this review

    Dear Ashley M, Thank you so much for first choosing our Byron hotel for your stay in London and for offering us your valuable feedback. We are pleased to know that our professional staff helped you out with the rooms and offered you a room that met your expectations. We do really appreciate that our staff, the cleanliness of our... More 

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