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K West Hotel & Spa


Hotel class 4.0 of 5
Richmond Way, London W14 0AX, England

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Best fare found from Los Angeles to London: $723

Reviews you can trust

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  • All reviews (321)
  • Business reviews (60)
  • Couples reviews (90)
  • Family reviews (12)
  • Friends getaway reviews (25)
  • Solo travel reviews (33)
64% of travelers recommend
3.5 of 5 stars 321 reviews
  • Excellent
    93
  • Very good
    85
  • Average
    44
  • Poor
    48
  • Terrible
    48
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[ Date ] [ Rating ]
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5 of 5 stars
sheffieldmac   7 contributions
sheffield
Jul 19, 2010 | Trip type: Family

We stayed at the hotel just for 1 night, After many poor experiences at central London hotels we were all really impressed by K-West. It exceeded our expectations. We drove down with easy parking available when we arrived. The food in the restaurant was good and compared favourably with other restaurants. All our advance requests had been acknowledged. Everyone was... more

Management response from
k-west_hotel, General Manager

Dear Brenda, I am delighted you and your family had a great time at K West. On behalf of the team, I would like to thank you for your kind comments and hope to see you again very soon. Kind regards, Hilary Cross

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4 of 5 stars
dr_evil_dad   11 contributions
Dallas
Jul 18, 2010 | Trip type: Family

We stayed here for 5 days in July while on Vacation. First off, the K-West is in an interesting place. It's located next to residences, a small shopping mall and it's just off the Shepards Bush Green. It is a very short walk to the underground and overground station as well as numerous bus routes that go to all parts... more

Management response from
k-west_hotel, General Manager

Thank you very much for your great comments. I am glad you and your family enjoyed yourselves at K West and had a great vacation in London. I look forward to welcoming you again. Warm regards, Hilary Cross

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1 of 5 stars
Lottie2323   5 contributions
London, United Kingdom
Jul 9, 2010 | Trip type: Business

Stayed at this hotel for two nights on business. I actually live very close to the hotel, but wanting to ensure I was with "my team" I stayed... I wish I hadn't. I checked in late and was greeted by a less than friendly receptionist. She could not find my reservation, and kept asking me for a booking number again... more

Management response from
k-west_hotel, General Manager

Thank you for your feedback, however I was very sorry to read that your stay was such a disappointing one. I would welcome the opportunity to discuss your experience and apologise personally, so would ask that you contact me at the hotel at your convenience. Kind regards Hilary Cross

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5 of 5 stars
cosmokramer74   9 contributions
Berlin
Jul 8, 2010 | Trip type: Business, Solo travel

I've never has a room that large in London before. It was a twin bed room on the ground floor, that had a spacious bathroom, a desk, a sofa with table and two queens size beds. Very clean, good room service. Just a few meters away from Sheperds's Bush train station. The spa looked promising, but i didnt have time... more

Management response from
k-west_hotel, General Manager

Thank you very much for your great review. At K West, we do pride ourselves with our spacious, comfortable rooms and I am delighted to know your stay was an enjoyable one. We hope to see you back soon. Warm regards Hilary Cross

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nice hotel
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3 of 5 stars
davidspe   1 contribution
chesterle street
Jul 6, 2010 | Trip type: Friends getaway

great spa and lovely location, good room service and friendly staff the room was great we were right near westfield shopping cenre great place more

Management response from
k-west_hotel, General Manager

Dear David, On behalf of the team at K West, I would like to thank you for your kind comments. I am very happy you had a great stay with us and hope to welcome you back soon. Kind regards, Hilary Cross

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5 of 5 stars
CattyKins27   2 contributions
Berkshire
Jun 22, 2010 | Trip type: Couples

Stayed in this hotel as needed a place to sleep after seeing a comedy show in Hammersmith Apollo. Booked through last minute.com so only paid £100 for the night, This hotel is the best I have every stayed in. On arrival we were asked whether we wanted smoking or non smoking, we requested smoking and the lady behind reception was... more

Management response from
k-west_hotel, General Manager

I am extremely delighted with your lovely review and even happier that you had an amazing stay with us at K West. On behalf of my whole team, allow me to thank you and we all hope to see you back very soon. Kind Regards, Hilary Cross

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4 of 5 stars
iluvbakeries   7 contributions
london
Jun 21, 2010 | Trip type: Friends getaway

A friend and I stayed at the K West as part of one of their spa package deals. The room and bathroom were a decent size by London standards, had robes and flatscreen TV and had been newly decorated. Breakfast, delivered to the room, was a decent fry-up and pastries, coffee, toast etc. We had spa treatments and enjoyed the... more

Management response from
k-west_hotel, General Manager

I am delighted to read you had a wonderful stay with us, at KWest. On behalf of my whole team, I would like to thank you for your great review and kind comments. We hope to welcome you back soon to K West. Warm regards, Hilary Cross

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4 of 5 stars
sportfanatic87   1 contribution
Norwich
Jun 19, 2010 | Trip type: Couples

I chose to stay in this hotel for one evening as a result of the reviews on this website. I was very impressed that the hotel manager responds to the reviews posted on this website, one of many reasons which swayed my opinion. Our double room was spacious, light and airy and the A/C was indeed working and the room... more

Management response from
k-west_hotel, General Manager

Thank you for your great review and wonderful comments. I am glad to read your stay was a comfortable & enjoyable one. Just to keep you updated, we will be exchanging the current water in the rooms to British water at a much lower price in the next month. Thanks again and we hope to welcome you. See you back...

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3 of 5 stars
Thomas186336   1 contribution
Lincoln, United Kingdom
Jun 1, 2010 | Trip type: Couples

Stayed for 2 nights we were disappointed in the general standard of the room.Bathroom door did not shut properly:overall room lighting was poor, handles fell off shower and tap.Mini bar door could not be opened. Generally more attention to guests needs would have been wonderful; Breakfast was too expensive and the portions too large. (11 pieces of toast between 2... more

Management response from
k-west_hotel, General Manager

Thank you for your much appreciated feedback. We are happy to hear you liked the location of our property as well as the comfort of our beds. Your comfort and satisfaction are very important to us, and we endeavour to provide the best service possible. We hope you will stay with us again. Kind regards, Hilary Cross

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4 of 5 stars
fifi5285   10 contributions
London, United Kingdom
May 31, 2010 | Trip type: Solo travel

having stayed at mostly franchised london hotels for business (marriott/four seasons etc), i thought i'd try something different. i stayed for 5 nights, really enjoyed it and had no major complaints. to be fair, it has some plus and minus points: +ve: - for a start it's quite spacious for the price (i stayed in an exec double). - very... more

Management response from
k-west_hotel, General Manager

We are thrilled to hear you had such a pleasant stay. Thank you for your kind comments and hope you will stay with us again. Warm regards, Hilary Cross

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K West Hotel & Spa Also Known As

  • k West London
  • k West Hotel
Address: Richmond Way, London W14 0AX, England
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