Arriving at the hotel we received a very warm welcom, we arrived earlier than check in time hoping to be able to leave our luggage before going to a prior engagement and were offered drinks in the bar area while we waited about 10 minutes for our room. We stayed in an Executive Room which was extremely spacious, comfortable and... more

We found a really good price on this hotel so took a chance despite the mixed reviews. Sheperd's Bush is not the coziest place in London, but it's right next to the Westfield shopping centre which is like heaven (to me!) It's truly amazing and lots of restaurants, cafes. If it hadn't been for the fact that I'd been to... more

I stayed at the K West for one night before attending a business meeting in Shepherd's Bush. I would recommend the hotel, as the rooms are spacious comparedd to other London hotels I have stayed in, and decorated in a modern style. The hotel is convenient for the Shepherd's Bush area, and for the nearby Westfield Shopping Centre. It's quite... more

Don't bother. It's just a polished turd. Hot water was rare. Wireless internet was $25 a day and totally unreliable. 2 vodka tonics were $45! I know it's dollars vs. pounds but it just is not worth the money. Plus you're in Shepards Bush - not the nicest part of London. more

Stayed here on business for 2 nights and did not have an enjoyable experience. After returning from dinner on the first night I encountered a large wet patch as I walked in to my room seemingly coming from nowhere. I called reception and was told someone would come down to 'have a look'. When they finally arrived (after the second... more

The K west is situated about 5 minutes away from Shepherds Bush station on the Central Line. The hotel is lovely when you walk in, decorated very well and a beautiful smell of lilies at the front desk. My room was on the second floor and was lovely, very spacious with separate seating area and desk. Nice touch was also... more

I read the reviews on here and thought wow this must be some hotel. It was a disaster from the minute we arrived. The room bookings were wrong, they hadn't organised a second room even though we had confirmation. In fact we had to wait 3 hours to even get access to a room. The reception staff told us "to... more

I stay in the K West once a month on average when working in London. The staff are friendly but never seem to remember that I stay there regularly which has always bothered me. This time however I got a complimentary upgrade to Suite 501 which was fabulous. A large living room, king size bed, walk in closet and a... more

Stayed on New Years eve - so it was always going to be a bit over priced!! Stayed in a deluxe double room, so it was really large with beautiful bathroom, extremely clean and crisp. So close to the tube station, which was ideal. Staff were extremely welcoming and helpful - small misunderstanding of checkout time the next day but... more