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K West Hotel & Spa


Hotel class 4.0 of 5
Richmond Way, London W14 0AX, England
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Best fare found from San Francisco to London: €462

Reviews you can trust

63% Recommend
3.5 of 5 stars 266 reviews
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All (266)
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1 of 5 stars
CT101   1 contribution
Stamford, CT
Nov 22, 2009 | Trip type: Business, Family New

EVERYTHING costs extra. Staff are not empowered to help and most ("Max" is the exception) are casual beyond belief. The duty manager laughs if you complain. The breakfast chef can't poach an egg without making it rock hard. You can't get a wake up call within 20 minutes of the time you asked for it. So many guests complaining (it... more

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2 of 5 stars
eestisland   2 contributions
Reykjavik
Nov 9, 2009 | Trip type: Couples

We stayed there for 3 nights and I would NEVER go back. Our double room was so small that one had to stay in bathroom, so other could move around. No lights, exept night table lights. In breakfast room/entrance lobby you actually have to point to food and order that piece by piece over the counter, no access to food... more

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2 of 5 stars
alexander3204   2 contributions
Dubai
Nov 9, 2009 | Trip type: Business, Solo travel

Not a very good location by Shepards Bush station, weird people handing around the hotel at night. Room was dark and tired looking, in room internet did not work and they never tried to fix it in the 3 days I stayed. Most of the staff could hardly speak english so it didnt help much. They forgot to clean my... more

Very nice!
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4 of 5 stars
dansave   4 contributions
Sydney
Nov 2, 2009 | Trip type: Couples

We booked our 3 night stay at very short notice and were given a great rate through the hotel. The room was very nice with a very comfortable king size bed. Bathroom was great though the extractor fan didn't work very well so the bathroom was constantly fogged up. We had an issue with the TV and it was fixed... more

Surprising
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3 of 5 stars
Helders   2 contributions
Sheffield
Oct 30, 2009 | Trip type: Friends getaway

Stayed at K West with friends for a shopping weekend. Ideally placed for the fabulous Westfield centre with shops and restaurants galore. Only 5 stops on underground to Oxford Street if Westfield isn't enough or if you want to do tourist type things. The hotel has nice rooms but I found the decor in the corridors dark and gloomy and... more

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5 of 5 stars
Nesgaa   4 contributions
Copenhagen
Oct 13, 2009 | Trip type: Couples

I stayed at the k west hotel and spa for 5 nights last week for my five year wedding anniversary. I booked the room though a third party, so the rates were more than reasonable. The room we stayed in was a regular double, and it was a nice size with a bath tub and lots of natural light. The... more

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4 of 5 stars
wallflower22   5 contributions
Ft Lauderdale FLA
Oct 12, 2009 | Trip type: Solo travel

Could not believe the size and overall comfort of the room. Has everything one needs, wi-fi, big flat screen, iron, tea & coffee making, huge bathroom - list goes on. Needed to be in the area to meet family and had a added bonus of the new Westfield Centre across the road. Am not shopper but the area offers quality... more

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4 of 5 stars
emilius77   30 contributions
Nashville
Oct 10, 2009 | Trip type: Couples

We recently stayed here for a week visit to London. It was difficult finding the hotel the first time, as it is on a quiet residential street, but it is very close to the Shephard's Bush tube station--which made it a breeze to get into the city. We arrived early and they were happy to store our bags for us... more

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3 of 5 stars
icylight   2 contributions
high wycombe
Oct 6, 2009 | Trip type: Business, Friends getaway

The hotel map that was given was not very helpful at all. It took asking a few people to get to know where we were going. The hotel is nothing special. We were early for check in, but they took our bags off us, while we went to olympia conference hall for the day. The room was clean and tidy.... more

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5 of 5 stars
MidlandsPaul   3 contributions
Midlands
Sep 25, 2009 | Trip type: Business
0/1 found this review helpful

Having recently split from Tony, Gary and i decided to spend some time in London with our new Chums , John and Will. What a great time we had cavorting in the spa and having many sensuous experinces. The hotel catered for our needs and provided as many towels as requested. We did have one complaint against the noise from... more

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K West Hotel & Spa Also Known As

  • k West London
  • k West Hotel
Address: Richmond Way, London W14 0AX, England