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K West Hotel & Spa

#337 of 1,054 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Richmond Way | Shepherds Bush, London W14 0AX, England
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1 room 1 guest
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K West Hotel & Spa
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1,767 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
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    (479)
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Great Horkesley, United Kingdom
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have stayed here a few times over the years, but just love this place. It is over the road from Westfield White City shopping centre and close to lots of other attractions. The spa is amazing and well worth a visit. Rooms are plush and comfortably stylish. Breakfast is delicious. Recommend applying for a KWest Friend card before you... More 

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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Atmospheric, Attentive Staff, Excellent Facilities, could not fault anything tbh 😃 Will definitely plan another visit soon. Would recommend to anyone needing to grab a days peace and pamper.!xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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Was this review helpful? Yes 2
Northants
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband booked this (without my input) !!!! When I read the reviews and Condes Nast said it was funky, happening and loud , my heart sank . We were celebrating our 43rd wedding anniversary hardly down with the kids !! Well I was wrong . Superb from start to a very sad end. check in with the lovely Valentino... More 

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Podington, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I bought the 'Data Night' package for my fiancé's birthday and felt the only thing that was of good value was the spa treatment and 10% off in the Westfield Centre We arrived at 10am and left our baggage, upon arrival we were provided with a discount card for the Westfield Centre which was a great touch. When we got... More 

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Newbury
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed one night at this hotel on Wednesday. We were upgraded to a suite on arrival. The room was fab, very clean. Large television and huge bed. Breakfast was continental but you could pay extra for a full cooked breakfast, but you didn,t need to, they had everything you could wish for, The fresh fruit was the best we... More 

Was this review helpful? Yes 2
Birmingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at the K West Hotel & Spa this weekend, from entering the hotel right through to when we checked out the service was superb. My daughter who's birthday we were celebrating had a fantastic time in the luxurious K Suite. A big thanks goes out to the Guest Services Manager - Mr N Nanev, for making the weekend... More 

Was this review helpful? Yes 1
Milton Keynes, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Our stay was amazing, we were upgraded for free to a K suite. The spa and treatments were lovely and the food was great. This was a little weekend away from 3 young children and was a fantastic wedding present.

Review collected in partnership with this hotel

Was this review helpful? Yes
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi IanWoodcock, WHAT AN AMAZING FIVE STAR REVIEW - THANK YOU!!! Sounds like you had a great Honeymoon weekend away, and enjoyed our fantastic Spa and Restaurant. I'm pleased we were able to make your special occasion even more special. Kind regards, Martin Hurley General Manager K West Hotel & Spa gm@k-west.co.uk More 

Derby
Level Contributor
113 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy to access from outside London and just 5 mins walk from the tube to central London. Valet parking very helpful as were reception staff. Great room and overall an excellent base for our one night in London.

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Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi Roxanne C, Thank you for your GREAT FOUR STAR REVIEW!!! And what is on your lap on your picture? Is it a hedgehog?? Sounds like you had a great time visiting London, and thanks for mentioning our helpful Team!! We look forward to welcoming you back soon. Kind regards, Martin Hurley General Manager K West Hotel & Spa gm@k-west.co.uk More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff were all very friendly and helpful. One minor-ish issue--no cold water-was dealt with quickly by engineering. Arrived earlier than check-in time, but effort was made to get us into a room as soon as possible and nice study with extra large floor pillows and books to keep us out of the lobby and entertained. Room was very nice with... More 

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Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi elwsti, Thank you for a FABULOUS FIVE STARS!!!! Looks like you and your family had a great time, and had fun in our Festival Hub (it converts back to a library today but will be something exciting very soon). Thank you for your recommendation I agree you definitely should come and stay here again!! Kind regards, Martin Hurley General... More 

Andria, Italy
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff were very friendly, especially the receptionist with long hair and glasses who worked in the evening, she always had a smile and a wave whenever I came in. Great position for travelling around London, near underground, overground and bus stops.Continental breakfast not fantastic but did the job. Unfortunately I didn't try their afternoon tea which is highly recommended,... More 

Was this review helpful? Yes
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi Priscillapitstop, A HUGE THANK YOU for your FOUR STAR REVIEW!!! And what a great name (Penelope's sister). I'm delighted that you were delighted by our robes and slippers, and I am certain you will return too - for Glam Rock Afternoon Tea!! Kind regards, Martin Hurley General Manager K West Hotel & Spa gm@k-west.co.uk More 

Hotel Review Summarization

What travelers say

  • Shopping centres(12)
  • Very nice(9)
  • Central line(4)
  • Room service(4)
  • Great location(3)
  • Staff were friendly(3)
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