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K West Hotel & Spa

4.0 of 5 Richmond Way, London W14 0AX, England
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K West Hotel & Spa
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K West Hotel & Spa
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1,480 reviews from our community

Traveler rating
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    98
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Myself and some foreign friends stayed here 19-22 December whilst visiting the horse show at Olympia. The rooms were booked on booking.com and very reasonable. Unfortunately the bookings got slightly confused on checking in and it was told we were not booked for the first night. However the lady on check in could not have been more helpful in assisting... More 

Was this review helpful? Yes 1
Essex, United Kingdom
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed just before Xmas and booked online through the hotel's website with a 25% discount which beat booking elsewhere. Arrived at about half 11 and was able to check in then, perfect! Reception gave all the info needed and very helpful. She advised that they were not very busy as normally get busier for new year so had plenty of... More 

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I visited the spa to get a pedicure as I live locally and didn't want to go to the places on the high street as they don't do a good job. I booked on a Sunday and a really lovely girl called Subrina did my pedicure. She was absolutely lovely and did an amazing job and offered to do something... More 

Was this review helpful? Yes 1
Cambridge, England
Contributor
19 reviews 19 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed at the K West hotel for two nights at the beginning of December along with a number of work colleagues. I booked and prepaid all of our rooms through Laterooms.com. Check-in went smoothly, but this turned out to be the only time when interaction with the hotel's staff was pleasurable. On the second night of my stay, I... More 

Was this review helpful? Yes 3
Newcastle-under-Lyme, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for one night and wish we could have stayed longer. The receptionist "Agnies" was lovely on checking in. She was so informative and extremely helpful. We had an enormous room. Everywhere was spotlessly clean. The bed was so comfy we had a great peaceful nights sleep. The soundproofing and thick curtains worked well. We didn't get chance to... More 

Was this review helpful? Yes 2
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi Karen J, AMAZING - ANOTHER FIVE STAR REVIEW!!!! Thank you for posting such a great review - and Agnes gets a second mention, she will be delighted!!! You didn't get chance to use the Spa?? Well get yourself back here and indulge in a land of steam snow and bubbles. Its off the scale relaxation! Thanks again! Martin Hurley... More 

N.Ireland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed there last night (16th Dec). Lovely hotel, spotlessly clean, friendly staff, nice bar, good breakfast and the room was excellent. My only criticism is that because of its location there are very few 'passing taxis'. I found this out to my cost this morning when I had to ask reception to book me a taxi and was advised that... More 

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Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi Cyclops52, (I need to keep one eye on you) Thank you for a great 4 STAR REVIEW!!!! So you like the room, the Team, the bar and the breakfast - sounds good to me!! I'm sorry that there was a wait for a taxi, we use a variety of cab companies and it is a very rare occurrence to... More 

northampton
Contributor
18 reviews 18 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was lucky enough to bag a black friday lastminute.com.deal, From the moment we came through the doors we were made to feel welcome, had a beautiful deluxe room with huge bed , fab nights sleep !one of the best hotels we have stayed in. Thank you for a pleasant stay. You all do a wonderful job

Was this review helpful? Yes
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi sarahward33, Thank you for an FABULOUS FIVE STARS!!!! Sounds like you got a real bargain, I am delighted that you got a warm welcome and enjoyed your stay. Come back and see us soon - we promise to do a wonderful job again and again and again. Regards, Martin Hurley General Manager K West Hotel & Spa gm@k-west.co.uk More 

Salisbury, United Kingdom
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Booked a spa break for one night. We were thrilled when we got upgraded to the suite. We were not thrilled by the party in the room next door from when we arrived (6pm) until we left (11am). We rang down and complained throughout the night 2 and 4am). Yet the party carried on. Good points about the hotel: location,... More 

Was this review helpful? Yes 2
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi laura r, I am really sorry to read about your experience with us. I know you met with Brooke on your departure, who did what she could to put things right.. I will discuss the incident with my night security Team, as we need to ensure this doesn't occur again. Regards, Martin Hurley General Manager K West Hotel &... More 

derby
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 nights and will stay again. The large bed was very comfortable with free wifi and a really pleasant bathroom. No complaints at all. The staff were friendly and helpful. Very efficient cleaning staff left the room spotless every day. Near to Shepherds Bush tube and Westfield shopping mall. Morrisons supermarket is a 5 minute walk... More 

Was this review helpful? Yes
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi DerbyCherry, What an AMAZING FIVE STAR REVIEW!!! Cool, relaxed, trendy - you clearly mean me?? It sounds like you had a great stay, and thank you for being the first reviewer to mention that we have a Morrisons supermarket just 5 minutes away - Westfield has the most fabulous stores, but nothing delights a Northerner like a Morrisons (childhood... More 

Naples, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are large by London standards and fairly new. Very friendly staff. Close to the tube and a great shopping center. The only complaint is that the hot water was usually...not! It will probably become my "go to" hotel I'm London.

Was this review helpful? Yes
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi Aris C, Thank you for a wonderful FOUR STAR REVIEW!!! Unsure what the issue was with the hot water when you stayed, but I hope you let us know. I'm delighted that we will be your "Go To" Hotel - I hope you come back and see us very soon. Regards, Martin Hurley General Manager K West Hotel &... More 

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Additional Information about K West Hotel & Spa

Address: Richmond Way, London W14 0AX, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — K West Hotel & Spa 4*
Number of rooms: 220
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Also Known As:
k West Hotel And Spa
k West London
K West Hotel & Spa London, England
Hotel Style:
#17 Green Hotel in London
#213 Luxury Hotel in London
#221 Romantic Hotel in London
#307 Family Hotel in London

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