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K West Hotel & Spa

#316 of 1,063 Hotels in London
GreenLeadersSilver level
Richmond Way | Shepherds Bush, London W14 0AX, England
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K West Hotel & Spa
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K West Hotel & Spa
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1,579 reviews from our community

Traveler rating
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    100
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I visited the spa at KWest for a lovely Siberian facial and i used the spa facilities. I was greeted by very friendly and professional staff. The spa is immaculate and well run. I had some lovely herbal tea in the waiting and relaxation areas. Highlight of the spa visit was the use of the snow room after hot steam... More 

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stevenage
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here as a birthday treat. The staff were extremely friendly and obliging. The room was great we were upgraded to a suite. There's a disco on Saturday so ask for a top floor room. It's conveniently nr Shepherd's Bush station. It's. Modern hotel. Wifi is free. We didn't try the Spa but it looked good. Not free though.

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Leeds, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Came down for a couple of nights with my mum to see family and do some Christmas shopping. Arrived at the hotel and thought it looked very modern and 'trendy' (in my mums words). Staff were very polite and helpful. Great location, very close to Shepherds Bush tube and Westfield shopping centre. The room was lovely, big and clean. It... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Visited k west for the one night date night package on the 20th March as a surprise for my boyfriend. Defo worth the price and i would visit again. At check in we were luckily upgraded to the K Suite by the lovely receptionist! And once we were in there we already had our yummy chocolate covered strawberries and a... More 

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London, United Kingdom
Top Contributor
72 reviews 72 reviews
68 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Returned to the K West for one night stay after a year and it's changed a bit downstairs after another arty makeover. This is a hidden gem in a residential area in Shepherd's Bush, but within short walking distance to the underground station, buses, Westfield shopping centre and local restaurants and cafes. The hotel bar has undergone another refurbishment in... More 

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Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi SophieCalifornia, What a detailed 4 STAR REVIEW!! Thank you for mentioning our FREE Wifi, you can now add to that with our FREE Gym access! We also do a Week Day Wind down special where you can use our wet spa facilities for just £10 from 8:00pm till closing! Glad you liked our new rocking decor! I think the... More 

London, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

My husband I booked a "date night" package at K West Hotel and Spa in occassion of my birthday. From the nice description and the elevated price for this package, our expectations were high. I expected we would be treated as VIP guests throughout our stay, and instead, we had one disappointing service experience after the other: The room was... More 

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Martin H, General Manager at K West Hotel & Spa, responded to this review

Hello Signe C Thank you for your review. I’m really sorry we got things wrong on this occasion. I know you are in contact with our Guest Services Manager who will arrange a satisfactory resolution. Martin Hurley General Manager K West Hotel & Spa gm@k-west.co.uk More 

Crawley, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The K West Hotel (Previously a music recording studio) is a large hotel. It is well staffed and well facilitated. The parking is charged and requires someone to park your car. The reason for this is that the car park is quite far at the back of the building as the building is very long. This is one of the... More 

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Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi Carlos J, What an Informative 4 STAR REVIEW! We need to get you in to do descriptions of all our rooms! Or a blog about our History! Did you know where our gym is now, that’s the spot where all the music magic happened and Legends such as David Bowie, Pink Floyd and Roxy Music recorded! Sorry about the... More 

Contributor
16 reviews 16 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is literally a 5 min walk from westfield/shepherds bush tube, it was ideal for our stay and I would recommend if you don't mind a 5 min walk then park in westfield for £6.90 for 24 hours. The room was nice, quieter than we expected, a little smaller than we expected but adequate for what we wanted. We... More 

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Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi Vicki G, What a Lovely Review!! We love celebrating so much, I’m sorry we got yours a little mixed up. Well happy “mini moon” from all of us here (I tried a mini moon once, nearly got arrested)! So glad you enjoyed your stay and cant wait to welcome you back for your “full moon” maybe? Martin Hurley General... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

Hotel was very nice, friendly staff and in a very good, well maintained condition. Very accommodating with breakfast in bed served at 6am but we needed ours at 5am due to needing to leave so early. 5am, breakfast was there, couldn't be happier! Would go back :)

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Martin H, General Manager at K West Hotel & Spa, responded to this review

Hello Kim M, What a GREAT 4 STAR, Short but sweet review! Glad you enjoyed your 5am Breakfast! I think of 5am more as bedtime, hopefully on you next stay you won’t have to check out so early! Our beds are made for lie-ins….. Martin Hurley General Manager K West Hotel & Spa gm@k-west.co.uk More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were very surprised with our find ! It's an amazing hotel for the price we got. We booked a couple months in advance ! The rooms are huge ! Very Spacious for European standards. The service is great. They are clean and decor us modern and minimalistic. The lounge was very happening for a Thursday night, also had a... More 

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Martin H, General Manager at K West Hotel & Spa, responded to this review

Hello Luv4Travel83, (you do look quite Australian, in your photo) Loving this review! And a Lovely 4 STAR one at that! So glad you enjoyed you time with us!! Glad you loved the happening lounge, DJ’s used to be for weekends only but midweek Guests deserve the music too!! Sounds like you had a great time – but strewth mate... More 

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