We stayed here for 5 days in July while on Vacation. First off, the K-West is in an interesting place. It's located next to residences, a small shopping mall and it's just off the Shepards Bush Green. It is a very short walk to the underground and overground station as well as numerous bus routes that go to all parts... more

Stayed at this hotel for two nights on business. I actually live very close to the hotel, but wanting to ensure I was with "my team" I stayed... I wish I hadn't. I checked in late and was greeted by a less than friendly receptionist. She could not find my reservation, and kept asking me for a booking number again... more

I've never has a room that large in London before. It was a twin bed room on the ground floor, that had a spacious bathroom, a desk, a sofa with table and two queens size beds. Very clean, good room service. Just a few meters away from Sheperds's Bush train station. The spa looked promising, but i didnt have time... more

great spa and lovely location, good room service and friendly staff the room was great we were right near westfield shopping cenre great place more

Stayed in this hotel as needed a place to sleep after seeing a comedy show in Hammersmith Apollo. Booked through last minute.com so only paid £100 for the night, This hotel is the best I have every stayed in. On arrival we were asked whether we wanted smoking or non smoking, we requested smoking and the lady behind reception was... more

A friend and I stayed at the K West as part of one of their spa package deals. The room and bathroom were a decent size by London standards, had robes and flatscreen TV and had been newly decorated. Breakfast, delivered to the room, was a decent fry-up and pastries, coffee, toast etc. We had spa treatments and enjoyed the... more

I chose to stay in this hotel for one evening as a result of the reviews on this website. I was very impressed that the hotel manager responds to the reviews posted on this website, one of many reasons which swayed my opinion. Our double room was spacious, light and airy and the A/C was indeed working and the room... more

Stayed for 2 nights we were disappointed in the general standard of the room.Bathroom door did not shut properly:overall room lighting was poor, handles fell off shower and tap.Mini bar door could not be opened. Generally more attention to guests needs would have been wonderful; Breakfast was too expensive and the portions too large. (11 pieces of toast between 2... more

having stayed at mostly franchised london hotels for business (marriott/four seasons etc), i thought i'd try something different. i stayed for 5 nights, really enjoyed it and had no major complaints. to be fair, it has some plus and minus points: +ve: - for a start it's quite spacious for the price (i stayed in an exec double). - very... more