Don't bother. It's just a polished turd. Hot water was rare. Wireless internet was $25 a day and totally unreliable. 2 vodka tonics were $45! I know it's dollars vs. pounds but it just is not worth the money. Plus you're in Shepards Bush - not the nicest part of London. more

Stayed here on business for 2 nights and did not have an enjoyable experience. After returning from dinner on the first night I encountered a large wet patch as I walked in to my room seemingly coming from nowhere. I called reception and was told someone would come down to 'have a look'. When they finally arrived (after the second... more

The K west is situated about 5 minutes away from Shepherds Bush station on the Central Line. The hotel is lovely when you walk in, decorated very well and a beautiful smell of lilies at the front desk. My room was on the second floor and was lovely, very spacious with separate seating area and desk. Nice touch was also... more

I read the reviews on here and thought wow this must be some hotel. It was a disaster from the minute we arrived. The room bookings were wrong, they hadn't organised a second room even though we had confirmation. In fact we had to wait 3 hours to even get access to a room. The reception staff told us "to... more

I stay in the K West once a month on average when working in London. The staff are friendly but never seem to remember that I stay there regularly which has always bothered me. This time however I got a complimentary upgrade to Suite 501 which was fabulous. A large living room, king size bed, walk in closet and a... more

Stayed on New Years eve - so it was always going to be a bit over priced!! Stayed in a deluxe double room, so it was really large with beautiful bathroom, extremely clean and crisp. So close to the tube station, which was ideal. Staff were extremely welcoming and helpful - small misunderstanding of checkout time the next day but... more

What a horrible experience at check in!!!! Just the most unprofessional staff i have ever come across and ignorant too. They just cant be bothered even saying hi to you, its like yes what is you name here is your key........next.........!!!! They gave me the wrong room key, no apology but a huff and a puff when i said the... more

I stayed at the K-West London for a week in August. I have to say, many people talked this hotel up so I was expecting a great stay. Unfortunately, the hotel wasnt great. I arrived around 1030PM on a Sunday night and the check-in clerk seemed quite annoyed that I was disturbing him. The room I got was on the... more

Hotel room was spacious and modern. Only a 15 minute walk from Olympia and a few minutes walk from the fabulous Westfield Shopping Centre. Stayed here with my teenage daughter. We were impressed both with the facilities and the friendly staff. (Thanks, Anna for making us feel welcome on our arrival). I had booked this hotel a little while ago... more