We needed to come a day early and it was pleasant and easy to do. Our room on the 4th floor is large by London standards. The tv did not work and they fixed it in under five minutes. The front desk staff have been very helpful about getting wi fi, scheduling cars. We had dinner here last night and... More

Great lobby bar, incredibly easy access to the tube which made getting around London extremely easy and right next door to the biggest mall I've ever seen in my life. Every brand you can think of and more and tons of restaurants with indoor/outdoor dining. Rooms were huge! Beds were California kings. I hear this isnt the norm for London.

I am flying home to US after staying at K West for two nights. Room on 6th floor. After first night I noticed red welts on my arms which I attributed to perhaps getting some bites from mosquitoes outdoors ( I went to Hyde Park for an hour). After second night there is no more doubt - and 20+ red... More

I stayed at the K-West hotel for 4 nights after reading good reviews. We arrived and everything seemed ok for the first night, though the rooms are average at best and it is fundamentally just a greenhouse on the front of a 70's brown box. However, on the second night I was insulted by the security/door man. When I tried... More

We had a great stay at the K West on the night of Thursday May 24th. It was our second stay (the first was last summer) and both times we were proactively upgraded to an executive room. Our room was near the far end of the corridor, which meant no noise from the outside. The beds are a particular highlight,... More

I expected a nice boutique hotel and spa with nice touches and to come away wanting to go again. The K West failed to deliver I am afraid. I guess the best I can say was it was average. Yes the rooms are big and the parking at £25 per night is good value. However it all seemed a bit... More

Booked through secret escapes, apparently a luxurious boutique hotel, with a free upgrade to a deluxe room. There was nothing deluxe about this stay. The room was dirty, the carpet and sofa were stained. The bedding was thread bare and had hair in it. The bathroom was also dirty, there was pubic hair around the rim of the toilet. The... More

I have been to the K West Hotel & Spa a couple of times now and each time I stay here I am more and more impressed! The rooms are a great size, very clean and with great facilities. All the staff are very helpful and polite. The Spa is fantastic and offers a very wide range of treatments. The... More

Hotel, clean and staff very polite, slight change in the room type when we arrived but over all very good. Spa small but very new and had all the mod cons including an ice room which is very cool if you pardon the pun!