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K West Hotel & Spa

#317 of 1,063 Hotels in London
GreenLeadersSilver level
Richmond Way | Shepherds Bush, London W14 0AX, England
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K West Hotel & Spa
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K West Hotel & Spa
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1,584 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wirral
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed yesterday NEW

I don't know how this hotel has such a high rating on Trip Advisor. Our experience of this hotel was far from pleasant. I'll start with what was good and that was the bed was very comfy. Now for what wasn't good. The bathroom was very small and consisted of a toilet, sink and shower. The shower head was small... More 

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Wales
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

Found this gem of a hotel on Secret Escapes. We were upgraded on check-in to a modern executive room which had a bed big enough for 10 people! Had to call reception to say I'd lost my girlfriend in the bed. The hotel is ideally situated in a residential area of Shepherd's bush, 2 minutes walk from the tube station... More 

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London, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

Arguable security system. My belongings have been stolen from the lockers in the changing room. The lockers only work with a 4 digit pin code that you set when closing the locker. Anyone behind you can clearly see the code you set unless you cover with your hand (like at the cash machines). On top of that, the staff knows... More 

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Whyteleafe, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Lovely spa experience on a damp and windy Sunday at K West Hotel and spa Staff, facilities, treatments ambience just wonderful. Very pleasant lunch. Easy to get to from shepherds bush stations.......... Highly recommend.

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London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I visited the spa at KWest for a lovely Siberian facial and i used the spa facilities. I was greeted by very friendly and professional staff. The spa is immaculate and well run. I had some lovely herbal tea in the waiting and relaxation areas. Highlight of the spa visit was the use of the snow room after hot steam... More 

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stevenage
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here as a birthday treat. The staff were extremely friendly and obliging. The room was great we were upgraded to a suite. There's a disco on Saturday so ask for a top floor room. It's conveniently nr Shepherd's Bush station. It's. Modern hotel. Wifi is free. We didn't try the Spa but it looked good. Not free though.

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Stratford-upon-Avon, United Kingdom
Top Contributor
109 reviews 109 reviews
53 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Having stayed here a few times over the years I was wondering why it had slipped down the rankings. Now I see why. It used to seem quite edgy and trendy with all the BBC guests but now feels rather tired. The chlorinated smell of the Spa pervades most of the common areas. The room was fine space and facilities-wise... More 

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Leeds, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Came down for a couple of nights with my mum to see family and do some Christmas shopping. Arrived at the hotel and thought it looked very modern and 'trendy' (in my mums words). Staff were very polite and helpful. Great location, very close to Shepherds Bush tube and Westfield shopping centre. The room was lovely, big and clean. It... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Visited k west for the one night date night package on the 20th March as a surprise for my boyfriend. Defo worth the price and i would visit again. At check in we were luckily upgraded to the K Suite by the lovely receptionist! And once we were in there we already had our yummy chocolate covered strawberries and a... More 

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London, United Kingdom
Top Contributor
72 reviews 72 reviews
68 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Returned to the K West for one night stay after a year and it's changed a bit downstairs after another arty makeover. This is a hidden gem in a residential area in Shepherd's Bush, but within short walking distance to the underground station, buses, Westfield shopping centre and local restaurants and cafes. The hotel bar has undergone another refurbishment in... More 

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Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi SophieCalifornia, What a detailed 4 STAR REVIEW!! Thank you for mentioning our FREE Wifi, you can now add to that with our FREE Gym access! We also do a Week Day Wind down special where you can use our wet spa facilities for just £10 from 8:00pm till closing! Glad you liked our new rocking decor! I think the... More 

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