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K West Hotel & Spa

4.0 of 5 Richmond Way, London W14 0AX, England
#309 of 1,055 Hotels in London
1,378 Reviews 4 of 5 stars
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K West Hotel & Spa
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K West Hotel & Spa
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1,378 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed yesterday NEW

My friend and I booked into KWest with great anticipation, expecting total luxury and first class service. We'd come to London to see Kate Bush, and it was a very special few days for us. Firstly, we arrived at 3.30pm, but didn't see our room until 5pm. We'd booked the Spa, but the receptionist told us we hadn't, so a... More

Was this review helpful? Yes 1
UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I had a hen afternoon at the spa 13 years ago when I lived locally and we booked 2 nights for a London trip recently. My husband was there for work and so he had the room alone for Thursday night and I joined on Friday. There is an attractive and stylish bar in the lobby area. The room was... More

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife booked the hotel as part of my treat to see Kate Bush perform at the Hammersmith Apollo. The hotel was five to ten minutes away in a cab and we had a fantastic night out. The hotel staff were all very polite, friendly and helpful and we enjoyed our stay tremendously.

Was this review helpful? Yes 1
West Sussex, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Stayed for an overnight spa break with a friend, we got a great deal through their website. Staff were very friendly and helpful on reception - we left our bags with them both days and it was quick and easy. The Spa section is compact but has a lovely feel to it. The relaxation room in particular is wonderful -... More

Was this review helpful? Yes 2
Wellington, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the beginning of September for 2 nights and can't wait to visit again! The hotel was everything that I could have asked for! Reception staff resolved a small issue immediately with confidence. We paid an addition and used the spa facilities which were brilliant. Kwest know exactly how to do things. :-) Roll on December for my Xmas... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just returned from an amazing weekend in London! Checked into KWest Friday lunchtime left our luggage and returned after an afternoon of shopping and sightseeing to a beautiful, very large and clean room. Hotel just a 2 minute walk across the road from Shepherds Bush. Room had lovely modern decor and all facilities you need. Our package included full breakfast... More

Was this review helpful? Yes 1
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi Helen D, What a privilege it is for us to be the focus of your first ever 5 STAR REVIEW!! Thank you for all your compliments!! Egg Benedict’s is one of my favourites (just after the Mexican breakfast)!! Just to let you know about our Pre Authorisation for extras, we do release it back to your account on check... More

Swadlincote, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My Fiancée and I stayed in London for a concert and having stayed at the K West before we had no hesitation in rebooking for another visit. The hotel was as good as always, however this time what made our visit even more special was the superb customer service from Ivan working behind the bar. He was made for the... More

Was this review helpful? Yes 1
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi Mazza5, What an AWESOME PERFECT SCORING REVIEW!! You are absolutely right, customer service dose make or break your stay! Thank you for mentioning our Famous Ivan and the Lovely Meiken! They do make Fab cocktails!! You really must try our Cocktail Master Class on your next visit – we can teach you how to master the Bom-Bok! Martin Hurley... More

Wanganui, Manawatu-Wanganui, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice size rooms, good facilities and close to underground, buses, shops. Did not use the spa facilities but the looked nice. This was our fourth stay and would recommend as value for money. Staff are always willing to help, we found it was great as we had to pick up a rental car and we just left luggage picked up... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hello 5232014, All the way from Wanganui!! Firstly, what an honour it is to be your very first review! And a FANTASTIC 5 STAR REVIEW at that!! You really must try our K Spa with our Week day wind down special just £10 for our in house guests, 8:00pm till closing, its a bargain! Thank you for mentioning our helpful... More

Akron, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

My room was at the end of the very long corridor, perhaps 1/2 mile. Room was below ground, window looked out to/onto car wheels at parking lot. Room had moldy, mildew odor. Toilet, sink, & shower worked, but all waste had to be pumped up. Wi-fi was not always accessible in room. Do NOT stay in any 100 number rooms... More

Was this review helpful? Yes 2
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hi anlophile, Thank you for your review. Wow, ½ mile!! I don’t think the Hotel is quite that big. There are a lot of guesses about the length of the corridors – I might do a competition for the closest within an inch. Our free WIFI is generally strong on all floors, but I will certainly look into this and... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed here twice for a total of 15 days. Out of the way in Sheppards Bush but near a metro. Inexpensive for the size of the room and modern up to date decor. Room with king size bed, sitting area and bath with deep tub for around 140 ponds a night. If you ask are booked for a... More

Was this review helpful? Yes
Martin H, General Manager at K West Hotel & Spa, responded to this review

Hello Ruxtonvet, What a SPOT ON 4 STAR REVIEW!! We are here to serve you with the best customer service there is!! If there is an issue, let us know and we will do Whatever it takes to fix it!! I am so glad you enjoyed your pleasing pound saving experience and we can’t wait to welcome you back again... More

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Additional Information about K West Hotel & Spa

Address: Richmond Way, London W14 0AX, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — K West Hotel & Spa 4*
Number of rooms: 220
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Also Known As:
k West Hotel And Spa
k West London
K West Hotel & Spa London, England

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