On arrival we were given room 215 which was extremely small. When we asked for a bigger room, the only one available was a "suite" which was a similar size to a double room in any other hotel, and we were charged extra per night. We reluctantly took it and shortly after, we discovered that the TV had no remote... more

My family and I stayed in this hotel in December 2006. The location is good, the staff friendly and they served English breakfast. Next time I 'll go back to london , I'll probably stay there again. more

Stayed at hotel for 5 nights. There were 4 of us so we had 2 rooms. First day had slight problem with our room but they moved us to better room the next day. Very friendly and helpful. Full English breakfast was very good. We looked forward to that. One of our rooms had a nice flat screen t.v. That... more

This place is a dump. Moronic staff, roaches in the bathroom, shower disfunctional, non-english speaking waitress, dirty bedclothes, telly didn't work and only slightly cheaper than the K west up the road or the Hilton 100m away (on company rates). I sometimes have to stay there but each time I dread the experience. more

Location is good, a stone throw away from High street Kensington and from Olympia station which takes you to Earls court from where you have to change train to reach other destinations. If you're going by tube, don't stop at Earls court station since with baggage, it's a long way, but stop at Olympia which is only 5 minutes walk... more

I was a bit concerned before I went to this hotel as most of the reviews were not that good. However my opinion changed. The staff are very welcome and friendly. Breakfast was included in the very low price we paid. I can say that it was what we expected and will surely go there again. more

After reading the negative reviews, I was a bit worried before my three nights stay at the hotel. Anyway, my room (2nd floor facing the street) was clean and seemed well kept. The bathroom and shower worked well too, and although a bit tiny the room itself would be OK for two persons. The small TV was crappy, but as... more

Being new to my job role, I had to book my M.D a room near Olympia, after seeing the website for this hotel I thought wow, what a bargain. However I did ask for a largish room as my M.D does not like to cramped conditions. The room was very tiny and when he rolled the bed clothes back in... more

We pre-booked two double rooms in this hotel to attend my sons wedding. When we arrived the rooms were so disgusting my daughter and her husband refused to stay and checked out. The receptionist appeared to accept their complaints that the room was dirty and the bathrooms were virtually unuseable and covered in mould. The mattresses were dirty and stained.... more