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All 1,073 London hotels

The Norfolk Towers Hotel

3.0 of 5 Hotel   |   34 Norfolk Place | Paddington, London W2 1QW, England (Bayswater / Notting Hill / Lancaster Gate )
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The Norfolk Towers Hotel
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Ranked #783 of 1,073 hotels in London
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  • Reviews (541)
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541 people have reviewed this hotel

Traveler rating
    32
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    137
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
Bristol, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

We had a a reasonably good stay here booking a double and a single room. The single was tiny and boiling hot with no aircon, it was the smallest hotel room I have ever been in and the bathroom was barely practical.I don't think my son managed to get much sleep. On arrival we were informed breakfast was included but... More

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Hull
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Found the hotel via a Theatre Break booking site. It was a single room and the smallest room I have ever stayed in!! It was a struggle to get case into the tiny hall space on entry. The bed was fitted into an alcove, so no room on either side for cabinet etc. Second floor room, 216. On the plus... More

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Gloucester, England
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My friend and I booked this hotel just for 1 night. It was Wimbledon week so all hotels in London were charging extortionate prices but the Norfolk Towers was reasonable compaed to nearly everything else in London at this time. Because of this I didn't have high expectations but was pleasantly surprised on arrival. The hotel is in an excellent... More

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norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location is very good.One area we have focused our efforts on is delivering high... More

Moscow, Russia
Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is situated very close to Paddington railway station, near the metro station and has good bus connection with the centre of London. There are lifts in the hotel . The rooms are not small, equipped with the kettle. Breakfast is included into the price but if you want to have a hot meal,you have to pay extra.

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location is very good.One area we have focused our efforts on is delivering high... More

West Sussex
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Such a waste of time. Me and my boyfriend decided to get away and stay in London for the night and spend the day there, we found this hotel on lastminute.com for £59 which is great, but still a chunk of money for such an awful place. Waste of time and effort. Reception was beautiful, new-modern, ground first and second... More

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norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback and are sorry to hear you were disappointed in the comfort and appointment of your room. We will take your comments under consideration as we work to improve our guest experience moving forward and hope you will come visit us... More

Manchester England
Top Contributor
78 reviews 78 reviews
33 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked this hotel at very low price for London! Wasn't expecting much but I was nicely surprised. The reception staff were very polite and friendly and the room whilst small was perfectly clean. It didn't have a/c so I guess could be very warm in summer, but at the price I paid I was more than satisfied! The continental breakfast... More

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norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service. We hope to welcome you back again in the near future. More

2 reviews
4 of 5 stars Reviewed June 14, 2014

Stayed here for 6 nights and enjoyed it. All the staff are so pleasant and helpful. My room (116) was cleaned to a very high standard and the rest of the hotel too. I had the English breakfast every morning with fried eggs to order and a big pot of tea. Lovely. Yoland, one of the waiters, even had a... More

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location is very good.One area we have focused our efforts on is delivering high... More

Southend-on-Sea, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 30, 2014

Was pleasantly surprised as this was a birthday package with a west end show given as a gift for my partner and myself. We had a lovely double bed which was very comfortable, our en suite was small but very clean. I had a great night sleep to my surprise as the bed was soft as im used to a... More

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service. We hope to welcome you back again in the near future. More

1 review
3 of 5 stars Reviewed May 29, 2014

Having read mixed reviews on this hotel was a bit anxious on our visit. (was booked for us) when we arrived found the lobby clean and the reception friendly we was given a club room as it's just been opened the room was very clean tho small bathroom also on the small side breakfast on the other hand (continental)wasn't so... More

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location is very good.One area we have focused our efforts on is delivering high... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2014 via mobile

We stayed here so we could do a theatre break & sightseeing. I found it to be a friendly clean comfortable hotel & would stay here again. Very near to the tube station & Oxford Street, also Hyde Park.

Was this review helpful? Yes 2
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location is very good.One area we have focused our efforts on is delivering high... More

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Additional Information about The Norfolk Towers Hotel

Address: 34 Norfolk Place | Paddington, London W2 1QW, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Norfolk Towers Hotel 3*
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Also Known As:
Norfolk Hotel London
The Norfolk Hotel
Norfolk Towers Hotel London
The Norfolk Towers Hotel London, England

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Amenities

Bar / Lounge Restaurant
Hotel Class
Number of rooms
85

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