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All 1,071 London hotels

The Norfolk Towers Hotel

3.0 of 5 Hotel   |   34 Norfolk Place | Paddington, London W2 1QW, England (Bayswater / Notting Hill / Lancaster Gate )
Hotel amenities
The Norfolk Towers Hotel

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Ranked #815 of 1,071 hotels in London
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518 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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English first
Chennai (Madras), India
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Few things you will find as soon as you reach are that the staff are very courteous, they are reasonably priced compared to some hotels near by, their lift is small :) and that they are located very close(walkable) to the padding station. The break fast was good and the overall stay experience was great and the wifi access was... More

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Wolverhampton, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is excellent, the staff are nice and very helpful. The rooms were very clean and modern. The breakfast that is included is very nice but if you want a cooked English breakfast it's just £4 extra. The hotel was situated very central to see everywhere. The buses are just at the top of the road and the 205... More

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Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 5, 2014

Expensive, but I guess that's to be expected so close to Paddington? The room was small, reasonably clean, the towels were changed daily and the service was good. The hotel was in the midst of a much needed renovation while there though we were in one of the old rooms. The breakfast is very good, you get a proper continental... More

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norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location is very good.One area we have focused our efforts on is delivering high... More

Fareham
Top Contributor
88 reviews 88 reviews
29 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed March 4, 2014

The first impression is good. Close to Paddington Station, and a nice reception area. However, when exiting the lift on the bedroom floors the walls are marked and there are gouges in the wall. The room I had overlooked the side of the hotel, but there was a lot of traffic noise. In the room next to me were a... More

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norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback and are sorry to hear you were disappointed in the comfort and appointment of your room. We will take your comments under consideration as we work to improve our guest experience moving forward and hope you will come visit us... More

Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 24, 2014

The location of this hotel was great, very close to Paddington Railway station, Hyde Park was a 10 minute walk, and I walked to Trafalgar square in 45mins. The room was small but very clean and tidy. The bathroom was quite small as well, but we were out all day so this did not really bother us. Friendly staff, good... More

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norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service. We hope to welcome you back again in the near future. More

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

We have just returned from a five day visit to London again staying at the Norfolk Towers. Room was small but comfy. Every member of staff was very helpful-what a disappointment that Magda the receptionist is gone! Every day we had English Breakfast which is a buffet. Even if you have to pay £4 extra go for it. Overall, great... More

Was this review helpful? Yes 1
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location is very good.One area we have focused our efforts on is delivering high... More

Oslo
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed February 21, 2014

Stayed here from monday 17 - thursday 20 feb. 2014. A perfect located hotel 2 mins from Paddington Station. Clean, good rooms, friendly staff and a perfect breakfast. For a small sum added you can get full english breakfast. Will definately stay here again soon.

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location is very good.One area we have focused our efforts on is delivering high... More

Galway, Ireland
1 review
4 of 5 stars Reviewed February 20, 2014

stayed at this hotel on Tuesday 18th February, one night with my husband. We were in room102. We were very happy with our stay, Staff were so helpful and friendly, internet free for as long as you want, room was small, but we were very happy and comfortable in it. Breakfast was perfect lovely hot breakfast/ would recommend this hotel... More

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Wales
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 10, 2014

I stayed here for one night while in London on business; the hotel is perfect for Paddington station - a 5-minute walk at the most. The street it is in is nice and quiet, but I felt it a little less welcoming the further up you walk...maybe something to keep in mind if you're a solo traveller. The hotel itself... More

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Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 5, 2014

A 2 night stay in feb 2014. Close to the rail / tube stations & the staff were very polite & friendly. Room 406 has no wardrobe (just hangers on the wall) & only 3 small drawers (1 of which had a hair dryer fixed into it & was therefore of no use). There were gouges in the plasterwork (not... More

Was this review helpful? Yes 2

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Additional Information about The Norfolk Towers Hotel

Also Known As:
Norfolk Hotel London
The Norfolk Hotel
Norfolk Towers
Norfolk Towers Hotel
Norfolk Towers Hotel London
The Norfolk Towers Hotel London, England
Address: 34 Norfolk Place | Paddington, London W2 1QW, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #815 of 1,071 hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Norfolk Towers Hotel 3*
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