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All 1,054 London hotels

The Norfolk Towers Hotel

3.0 of 5 Hotel   |   34 Norfolk Place | Paddington, London W2 1QW, England (Bayswater / Notting Hill / Lancaster Gate )
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The Norfolk Towers Hotel
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Ranked #750 of 1,054 Hotels in London
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505 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Barnstaple
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Wanted reasonably priced hotel +that's just what we got.Staff most helpful, room comfortable but window wouldn't open so very hot.Bit noisy-doors banging in early hours. Breakfast plentiful.Good place for short stay.

Was this review helpful? Yes 2
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

I was pleased to read that overall you had a comfortable stay with us and especially pleased that you found the service delivered by our team exceeded your expectations. Thank you for your comments regarding the service you received from our friendly helpful team at the hotel and I do hope you reconsider visiting us again at some point in... More

Milton Keynes, United Kingdom
Top Contributor
51 reviews 51 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My partner and I had a two-day trip planned in London, however found this hotel at the last minute, and we are very pleased we did! Staff were friendly and the room was very lovely! We paid £57 for a double room for the night, and it turned out to be better than we ever imagined, with a lovely big... More

Was this review helpful? Yes 1
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location is very good.One area we have focused our efforts on is delivering high... More

Stonehaven, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm always surprised with hotels and the reviews of other people, I often think that people forget to compare what they paid with what they got. I'd see a few reviews of the hotel some good some very poor. Unless you book a club or executive room it'll be a snug time but our room and bathroom were clean and... More

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

I was saddened to read your review and regret we failed to meet your expectations on this occasion. We usually receive very positive feedback regarding the variety of breakfast options available, from the full English option to Continental and healthy options, however your comments will be passed to our Food and Beverage Manager for his review. Thank you again for... More

London, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We were a little concerned about staying at this hotel due to some earlier negative reports. We were pleasantly surprised and will definitely stay at Norfolk Towers again. The staff were very welcoming and extremely helpful. We stayed in room G4 on the ground floor. the room was large and airy. Comfortable bed., free wifi , tea and coffee. The... More

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location is very good.One area we have focused our efforts on is delivering high... More

Sydney, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My friend and I stayed here as our first stop on our european adventure in early June. We were very pleased with this hotel, the staff were very friendly on introduction and were happy to assist whenever needed. The room itself was clean and well maintained, slightly snug but enough for a short stay. There was an excellent range provided... More

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location is very good.One area we have focused our efforts on is delivering high... More

Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked myself for 3 days in this hotel. I was supposed to come with my husband but things came up and he couldn't come and maybe it was for the best. The room is small not as i have seen when I booked. If he came i am not sure where we would fit our 2 bags. On the... More

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location is very good.One area we have focused our efforts on is delivering high... More

Thatcham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My fiancé and I had a photoshoot on bank holiday weekend and we needed reasonable hotel in Central London and this is just great! Just around the corner of Paddington station, and 25 min walking (in the rain:)) from oxford street. POSITIVES: •Front desk:wonderful and professional service, good Manners and polite. •Lift •clean and modern •good deal and value of... More

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location is very good.One area we have focused our efforts on is delivering high... More

Cardiff, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Wonderful hotel with excellent service form helpful staff. Booked an overnighter in an executive room, on arrival were upgraded to club room free of charge. The club rooms are amazing for the price and being on the fifth floor, you get a pretty good view of the surrounding area. The room itself was large, very clean and looked quite new.... More

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location is very good.One area we have focused our efforts on is delivering high... More

Aberdeen, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 14, 2014

We have just returned from a 3 night stay in this hotel and had a good experience. Upon arrival we were given a room on the first floor which was well decorated but had scaffolding outside the window and a fire door which banged every two minutes. I returned to the front desk to enquire whether we could change rooms... More

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location is very good.One area we have focused our efforts on is delivering high... More

Perth, Western Australia, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 8, 2014

The rooms were awful, we could hardly move let alone unpack . It certainly didn't look anything like what was advertised. Our room had NO Air-con and we couldn't unlock the window . Coming from Australia we are used to the heat but that was awful considering London was having a heat wave at the time.

Was this review helpful? Yes 1
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback and are sorry to hear you were disappointed in the comfort and appointment of your room. We will take your comments under consideration as we work to improve our guest experience moving forward and hope you will come visit us... More

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Additional Information about The Norfolk Towers Hotel

Address: 34 Norfolk Place | Paddington, London W2 1QW, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Norfolk Towers Hotel 3*
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Also Known As:
Norfolk Hotel London
The Norfolk Hotel
Norfolk Towers Hotel London
The Norfolk Towers Hotel London, England

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