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The Norfolk Towers Hotel

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34 Norfolk Place | Paddington, London W2 1QW, England
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1 room 1 guest
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727 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Brisbane, Australia
1 review
2 of 5 stars Reviewed yesterday NEW

We arrived and what a mess!!!! In the middle of renovating.....would have been nice to have been told! Not only had I paid for 1 night already (we stayed 4 nights) they took 4 nights payment from our visa so we paid 5 nights, and we waited 2 weeks for a refund of one night. Reception staff extremely poor, very... More 

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Cairo, Egypt
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our first stay at Norfolk Towers Hotel. We had only one dissappointment. We thought, from the name, that it was a high rise tower, but it turned out to be only 4 floors !! Other than that, we had several very pleasant surprises that were not mentioned on the website of the hotel. The rooms are airconditioned. The... More 

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Greater Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Would definitely stay next time I'm in London. Great location great staff, breakfast staff were so good remembered my order every morning . My husband and son are coming to London for the World Cup, hopefully there is availability.

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Rhyl
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

Room was very small bathroom was even smaller. Restaurant was closed under refurb and breakfast room size wasn't sufficient for amount for number of guests resulting in a wait for breakfast table.....

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Whitchurch, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

we stopped here for four nights. As other people have mentioned the rooms are very small, but also the beds are very very short, I'm five feet ten inches tall and my feet were right at the bottom of the mattress when my head was touching the headboard. The room and en suite were modern and clean looking, however I... More 

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1 review
2 of 5 stars Reviewed 4 days ago NEW

Stayed here for a weekend trip with my daughter (13) to see the sights of London. Will start with the positive. Hotel is very conveniently located to Paddington Station and Hyde Park. We were not informed that the hotel was undergoing major refurbishment. We were directly above the works, drilling started at 8am and was still ongoing about 5pm when... More 

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Moscow, Russia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Good location, only 2 minutes from the Paddington station, freindly staff. Nice restaurants around. Unfortunately no restaurant in the hotel, only breakfast is available. Breakfast is fine. Rooms are comfortable.

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Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Recently renovated, very modern and clean. Staff friendly and helpful. The rooms are small but if you are out most of the time that is not a big deal. Well situated close to Paddington Station and Underground. Plenty of eating options nearby.

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Cheltenham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

We are a group of friends who meet on a regular basis in London. It was a first visit The Norfolk Towers. The reception staff were very welcoming and helpful when we arrived, our rooms weren't ready. They immediately took our luggage to store and checked us in. The room had been refurbished and was very nicely furnished and decorated.... More 

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Montreal, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Next to the Paddington train station, it was very conveniently located. The included breakfast was perfect, with lots of choices. The bed was very comfortable. Friendly staff, very quiet and clean, I am planning to go back to London and will book there again, without any hesitation.

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