This must be one of the worst Hotels I have ever used. Despite the public areas being clean and carpets seem to be in good condition and relatively new. It is when you hit the rooms that the shock sets in. The carpets were worn, everything was dated (circa 1970), Bathroom was filthy, tiles were cracked, grout was black and... more

Only there for 2 nights which was probably just as well. As has been said before by others the room was like an oven, even though the radiator was cold. We did have a tower fan in our room and we had to have it on full all night. TV didn't work but it was 'fixed' by our last evening... more

I booked the hotel direct after surfing the net looking for a budget hotel for a city break from me, mum and daughter. On reading the other reviews I was really concerned what I was going to. However, the location is second to none - 2 minute walk from Paddington Station. On entering the hotel we were pleased. We asked... more

I booked the room through easytobook.com which gave a very good deal of 35 pounds for a single en-suite room. Sounds great, doesn't it? Well, everything is ok apart from the bathroom. The bathroom (though exclusively used by me) was located in another end of the corridor and I have to use a key to access into the bathroom whenever... more

The location was all right, but that's all. We stayed at this hotel for three nights, and I barely slept because the room was insufferably hot. We tried to tell the staff, but to no avail. The hotel is run down, and absolutely ready for some redecoration. Some of the staff were nice and frienly, others could use a course... more

Not bad for the money room was ok staff helpful and relaxed, fair bit of street noise during the night more

Norfolk Towers should not be rated as a 3-star hotel. It is a total dump. I felt totally scammed by Priceline.com and my first experience with Priceline will be my last. When you enter the lobby, you are thinking 'ok not too bad'. Take the stairs to your room, you change you mind. Stairs are borderline dangerous as they are... more

very hot and cramped,window only opened 2 inches. clean enough but very shabby more

I must admit i liked the room, huge comphy bed,although the people from the bar downstairs smoked outside our window and when we went to ask the front desk about it , we were told to go have a word with them. Well considering we could hear them talking about beating people up, there was no way that was going... more