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The Norfolk Towers Hotel

3.5 of 5 34 Norfolk Place | Paddington, London W2 1QW, England
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The Norfolk Towers Hotel
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577 reviews from our community

Traveler rating
    48
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    134
    108
    163
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Bourton on the Water
Top Contributor
107 reviews 107 reviews
54 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars NEW

Nice room, clean and modern but VERY SMALL. I am only 5'9" but I could not stand upright in the shower. Also I was very tired and wanted to check in early and go to sleep as soon as possible but it seemed that none of the rooms could be available before 3pm.

Review collected in partnership with this hotel

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Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

The staff were professional, rooms were clean and breakfast choices were really great. However, I am forced to give this hotel a poor review because of the bad nights sleep. Just after midnight, the pipes started banging really loudly and kept waking me. Then at 5 am i woke with a frightened start to what sounded like a waterfall running... More 

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our our staff are very professional and helpful.One area we have focused our efforts on... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I had to cancel a trip but it was a non refundable reservation so they could not pay me back. So if you are not sure never reserve with a non refundable reservation. Still, I came for one night and they have therefore been really nice to me, being really sorry for not being able to pay back. It is... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our staff are great.One area we have focused our efforts on is delivering high level... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a valentines break at the Norfolk towers hotel , overall I can say we both thoroughly enjoyed are overnight stay , we found the staff helpful and attentive , the room cosy and clean , the hotel is having some refurbishment at present but this did not affect are stay , local parking is available... More 

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our staff are great.One area we have focused our efforts on is delivering high level... More 

Gloucester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed one night and chose this hotel because it is within 5 minutes walking distance of paddington station so although we were too early to book in we could leave our luggage and check in on return from the theatre. The following morning we left our luggage and picked it up later in the evening prior to catching the... More 

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location.One area we have focused our efforts on is delivering high level of customer... More 

Thailand
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel is near Paddington station and very easy to go to London center both by train or bus. The room so cute and good bath tab but too small and simple breakfast without hot breakfast. lift too small and the thin wall that noise.

Review collected in partnership with this hotel

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location.One area we have focused our efforts on is delivering high level of customer... More 

Helsinki, Finland
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I was been in London hotels before.But that hotel was first that I really liked! Its clean and nice rooms! Paddington train station is near and London centre is maybe 1,4km from this hotel. So mutch +++++ for stuff to:) Im sure I stay here in future again.

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our room room are very nice and clean.One area we have focused our efforts on... More 

Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on a trip to London in January 2015 as a present from our sons. The hotel is going through some renovations but you would hardly notice as everything about it is spotlessly clean. The room was bit small though perfectly adequate as we didn't stay long in the room except to sleep. We were only there two nights... More 

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our room very modern and comfortable.One area we have focused our efforts on is delivering... More 

Deal, United Kingdom
Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked here with an out-of-date credit card so the booking was cancelled. We arrived at 11.30pm and the receptionist was very helpful, found us a room and charged the rate quoted on the internet. Decent-sized room for the price, handy for Paddington station, better than most in the area

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location.One area we have focused our efforts on is delivering high level of customer... More 

Top Contributor
59 reviews 59 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was for 3 excellent nights. The staff is really nice always ready to help. The room are new fully AC with superior equipment like the HDMI, USB, sockets which allow to see your photos of the day on the TV :) or the direct EU socket (no need of UK adapter), a large safe for laptop, ..... The bathroom is... More 

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our rooms are excellent ,very modern and comfortable .One area we have focused our efforts... More 

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Additional Information about The Norfolk Towers Hotel

Address: 34 Norfolk Place | Paddington, London W2 1QW, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Norfolk Towers Hotel 3.5*
Number of rooms: 87
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Also Known As:
Norfolk Hotel London
The Norfolk Hotel
Norfolk Towers Hotel London
The Norfolk Towers Hotel London, England

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