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The Norfolk Towers Hotel

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34 Norfolk Place | Paddington, London W2 1QW, England
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826 Reviews from our TripAdvisor Community

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Northampton, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This was booked for me by a colleague and when I found out how little it cost - for such a well located London hotel - I was worried! However, it turned out to a bright modern hotel with friendly and helpful staff. The room was quite spacious and the bed very comfortable. The restaurant was quite new and I... More 

Helpful?
Thank Steve W
Truro, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I booked this as a last minute stay and was really delighted with the hotel. I was hoping for, at best, a clean and comfortable stay. What I didn't expect was the fact that the hotel has been upgraded and refurbished throughout. We had a warm and very helpful welcome from all the front desk with pristine clean reception. A... More 

Helpful?
Thank Amanda B
Level Contributor
6 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel for one night only and there's absolutely nothing wrong with it. Unlike some comment here the premises were clean and comfortable. Hotel is renewed. I would definitely go there again.

Helpful?
Thank Andrés L
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

This is an Ok hotel. Its clean. Relatively cheap. But be warned the rooms are very small, even by London standards. Comfortable bed though. All staff we met were friendly and helpful. The hotel is in a fantastic location 5 minutes walk from paddington.

Helpful?
Thank Matthew J
London, United Kingdom
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Luckily I had just 6 hours in this hotel. My room was incredibly small - one single bed, partially in an alcove of the same width. A small shelf which in any other room might have been a desk and a TV which whilst it did have a remote control there was nothing I couldn't do using my toes from... More 

Helpful?
Thank LeonDaniels
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear LeonDaniels, Thank you for taking the time to review our Hotel; we really do appreciate all Guest feedback as it is only through comments such as your own that we are truly able to gauge how our Guests perceive our services and facilities. We are sorry to hear that there had several elements with which you were not completely... More 

Travelers are raving about these London hotels

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed a few times in a variety of hotels in Norfolk Square and most have been mediocre, but not this hotel. It's recently been refreshed to a high standard. Reception is minimalist, and can be soulless, but bright, clean and staff very welcoming. Unfortunately the bar was closed which was disappointing. I was upgraded to a 3rd floor suite... More 

Helpful?
Thank Gerry B
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Gerry B, Thank you very much for being our Guest and for writing your valuable review. We are pleased to hear that you enjoyed your overall stay with us and we hope to see you coming back to the Hotel when you next require accommodation in Paddington. More 

Jeddah, Saudi Arabia
1 review
2 of 5 stars Reviewed 2 weeks ago

I don't recommend at all , Noisy and small rooms you can't even move and you hear every thing next your room , you have too be careful about your things because one of my friend she lose it her bag inside the hotel and they don't care .

Review collected in partnership with this hotel

Helpful?
Thank 212moony
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear 212moony, Thank you for your review. We are deeply sorry to hear of your experience on this occasion. Please accept our sincere apologies on behalf of the management team as this is not the usual level or standards that we aim to achieve. Once again, thank you for the valuable feedback and we hope to be able to welcome... More 

Limavady, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The recent and ongoing refurbishment has given the hotel a nice fresh, modern feel. The check in process is a bit laborious and inefficient if you are in a rush but a pleasant welcome all the same. The lift and hallways are designed for people travelling light as you could not swing a cat in either of them. The room... More 

Helpful?
3 Thank Matt 1
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Matt 1, Thank you for taking the time to review our Hotel; we really do appreciate all Guest feedback as it is only through comments such as your own that we are truly able to gauge how our Guests perceive our services and facilities. We are sorry to hear that there had several elements with which you were not... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very close to Paddington station and Heatrow express. Modern and nice, but rather small rooms. Make sure you avoid the in between floor rooms. They are extremely small. Price is good and it is only 10 min walk to Marble Arch. The continental breakfast was above normal standard.

Helpful?
Thank Stian N
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Stian N, We are delighted to hear that you enjoyed your stay and the unbeatable location made your trip even easier and more comfortable. We do look forward to welcoming you back to the Hotel again in the future. More 

Edinburgh, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

A lovely hotel with friendly staff, my room was modern, very clean, the bed was big and comfortable. My only issue that as a woman travelling on business I arrived quite late and had to leave the hotel to find something to eat. They do have a sports bar in the basement however not somewhere I would want to sit... More 

Review collected in partnership with this hotel

Helpful?
Thank lynsaym4
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Dear Lynsaym4, Thank you for your review. It is extremely rewarding to hear that our Guests have had a memorable experience with us and we hope to see you coming back to us in the near future. More 

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