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The Norfolk Towers Hotel

3.5 of 5 34 Norfolk Place | Paddington, London W2 1QW, England
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The Norfolk Towers Hotel
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The Norfolk Towers Hotel
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560 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cardiff, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed yesterday NEW

I don't want this review to be too harsh as the hotel has recently been renovated and the rooms are really clean and stylish with excellent bathrooms. When you arrive at your room it looks great, for central London the price is really excellent and I've stayed in more expensive and much smaller hotels in the past. The biggest issue... More 

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed at The Norfolk Towers Hotel for 1 night in September 2014. It was the worst hotel I ever stayed at. The room was so small there was no room to open up my 29 inch bag, and I could hardly walk around the bed. I had to put my bag in the small hallway that led to the... More 

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norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to write a review of your recent stay with us, I was disappointed to read that you were not afforded our usual high levels of service, for this please accept my sincere apologies. May i also reassure you that all the points raised will be thoroughly investigated. Our Rooms consist of either a double... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

+ Very friendly staff Lovely interior Perfect location close to Paddington train/tube station close to Hyde Park - Slightly to cramped in the twin room. Breakfast was a let down. had to pay extra for any hot food (eggs etc). Only one (extremely slow) lift to get to each floor.

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location.One area we have focused our efforts on is delivering high level of customer... More 

Newcastle upon Tyne, United Kingdom
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Me and a work college ( both Males ) were booked into this hotel via our work and a twin room was requested as normal and upon arriving we were issued our room to only find there idea of a twin room was two single beds put so close to each other with fixed furniture that they cannot be parted... More 

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to write a review of your recent stay with us, I was disappointed to read that you were not afforded our usual high levels of service, for this please accept my sincere apologies. May i also reassure you that all the points raised will be thoroughly investigated. Our Twin Rooms consist of two separate... More 

Norwich, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Positives ,polite efficient helpful staff , clean comfortable quiet rooms, close to paddington station, and substantial continental breakfast included in price, facility to leave bags. Minor negative, dining room a bit chilly on first morning however waiter turned radiators up for us and 2nd morning much better temperature.

Was this review helpful? Yes 1
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our hotel provides an excellent value for money with modern facilities.One area we have focused... More 

Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose the Norfolk Towers Hotel based on a good reviews and the proximity to Paddington Station. When I travel to London, I need a place to sleep. I want it to be clean and located close to very traveled Underground lines. Here the lines were: Bakerloo, Circle and District, and Hammersmith & City lines. I don't need posh and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location and staff are very good.One area we have focused our efforts on is... More 

Cowbridge, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I wanted a good hotel that was reasonably priced, close to Paddington Station that served a full English breakfast ..... I have to say that The Norfolk Tower delivered splendidly on all counts. It's location was just a few minutes walk from the station and was very easy to find. We were able to drop our bags off and get... More 

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location and staff are very good.One area we have focused our efforts on is... More 

Swansea, Wales, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From entering the Hotel reception to collecting our stored luggage as we left our stay was nothing but bliss,the staff were extremely friendly,informative and very competent. on entering our room and finding all the little gifts I had arranged all in place I knew that we had chosen wisely. the room was small but adequate the bathroom was immaculate as... More 

Was this review helpful? Yes 1
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location and staff are very good.One area we have focused our efforts on is... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago

I looked through many hotels in the Paddington area and this one is perfect for a mid-range price. Most hotels in London are priced a bit higher and are smaller than non-UK travelers are used to. The room is a bit smaller, but very nice and if you want a larger room in London you must be prepared to pay... More 

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location and staff are very good.One area we have focused our efforts on is... More 

Oxfordshire, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Norfolk Towers is a really nice hotel,it has huge beds, friendly staff, nice facility's, lovely breakfast room and it is really well located for central London, A good tip is a lovely Latin tea room across the road, cakes to die for, first class A+++

Was this review helpful? Yes
norfolktowers, General Manager at The Norfolk Towers Hotel, responded to this review

Thank you for taking the time to review our hotel, i found the points you raised constructive to both us as a hotel and also potential guests. I am delighted to read that you have enjoyed your stay with us and also you felt that our location and staff are very good.One area we have focused our efforts on is... More 

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Additional Information about The Norfolk Towers Hotel

Address: 34 Norfolk Place | Paddington, London W2 1QW, England
Phone Number:
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Norfolk Towers Hotel 3.5*
Number of rooms: 87
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Also Known As:
Norfolk Hotel London
The Norfolk Hotel
Norfolk Towers Hotel London
The Norfolk Towers Hotel London, England

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