Recently stayed at The Best Weestern Phoenix Hotel because its sister hotel the John Howward was full. No worries since the Phoenix is also very well situated on the other side of Kensington Gardens/Hyde Park. Queensway has the great shopping mecca " The Whitelys" and a host of restaurants to chose from in the area. Queensway is always bustling and... more

I booked a single room, quite small, but ok for one person. good position, 2 undergroung station nearby, lots of places to eat (most of them fast food). breakfast decent and good. the bathroom much more modern than the room. more

Second stay here, good experience both times. Clean, great location, good size room. Comfortable bed. Check in/out can be busy. Breakfast is good, lots of choice. Close to both Bayswater and Queensway tube stations. Great shopping and restaurants nearby. Will always try to get a room at this hotel when visiting London. Great value. more

I don't normally write reviews, but I've just returned from a weekend in London with three cousins (all girls). We stayed in a family room at the Phoenix which had 4 single beds... in a really large room, with tea/coffee free wifi and a really spacious bathroom... perfect for 4 girls getting ready to go out. The hotel staff were... more

Location - The location of Phoenix is great. While we got around the city by Tour Bus and Cabs, the Queensway, which is just around the block is a great late evening shopping location. Kensington Palace, Portbello Road, Hyde Park are all within walking distance. Rooms - The hotel is an aggregation of double storied buildings, which have rooms laid... more

I stayed here for 8 nights in early October, I had a single room on the 3rd floor facing the street. The hotel is nice, quaint could be used very easily. Starting off from the moment I got there things went well. The front desk checked me in, gave me my room key (an actual key, not a card) and... more

room was very small, yet it was conveniently located close to kensington gardens more

Had not been to the BW Phoenix , Bayswater, London for over a year. Found it 's still ok for me. Furniture may be dated to you taste. Carpet of my room (203) was showing wear/tear as did wallpaper. Shower/toilet room small. Room came with tv, hair-dryer, coffe/tea making facilities. Breakfast still ok. Staff still very helpful & kind. If... more

you won't be dissapointed, if you don't expect much from this hotel. the rooms are small and noisy but clean and have free wlan. the breakfast is poor and the breakfast room is often cramped. the front desk staff could be friendlier. the location is good though. more