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London Elizabeth Hotel

4 Lancaster Terrace | Hyde Park, London W2 3PF, England
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London Elizabeth Hotel
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London Elizabeth Hotel
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1,039 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portsmouth, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed today NEW

We saw an offer on Amazon Local for a night's stay + breakfast + a three course dinner and decided to treat ourselves for our wedding anniversary. We are so glad we did, everything about our stay was perfect. We received a room upgrade to a four poster bed room on the fourth floor. The room was excellent with a... More 

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Washington DC, District of Columbia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I stayed in the London Elizabeth Hotel for three days in mid-July. If you want a newish and modern room, it's not for you. But if you don't mind an older type Victorian room, this is well recommended. The location is terrific. It's right next to Bayswater and across from beautiful Hyde Park. And, importantly, it's just across the street... More 

Was this review helpful? Yes
GM159, General Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank you very much for your lovely review. We are glad to hear that you found our location very convenient and our staff helpful. We always do our best, try to exceed our guests expectation and deliver what we are standing for "your home away from home in the heart of London". Thank you so much for your... More 

Oxfordshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

My mum and I booked our annual trip to London through Amazon Local. The first member of staff on the front desk was lacking any warmth however subsequent staff were lovely. To say the hotel is tired is being kind-it is exhausted! The room we were in was so dated like something out from the 50's but not in a... More 

Was this review helpful? Yes 2
GM159, General Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank you for taking the time and sharing your comments regarding your recent stay with us. I am very disappointed to read that we weren't able to meet your expectations with the room, food or even our staff that are being praised on every second review here for being extremely professional and helpful. I am very sorry that... More 

Rochester, New York
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We enjoyed our 4 day stay at the London Elizabeth. The hotel is in a beautiful and very old building. The hotel staff was top notch and very helpful every time we had questions. The lobby area and connecting restaurant are quaint and lovely. The location is perfect - across the street from Kensington Gardens and the Lancaster Gate station... More 

Was this review helpful? Yes 1
GM159, General Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank you for your feedback. We are very happy to hear that you enjoyed your stay and found our staff "top notch". Please note that London Elizabeth Hotel had ownership change (management as well) therefore we are going through soft refurbishment process (already completed public areas like lobby and restaurant. We are aware that some of the rooms... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Booked two weeks before going and what a lovely hotel! Quirky rooms, ours had a fireplace! The classic suite in the basement was spacious and had all the necessities - room safe, fridge, TV and tee/coffee tray. Nice bathroom with bath tub that you dont always get in London. Large windows meant it wasnt dark at all. Dated decore but... More 

Was this review helpful? Yes
GM159, General Manager at London Elizabeth Hotel, responded to this review

Dear Guest. Thank you very much for your great feedback. We are thrilled with your lovely comments about our location, room facilities and staff of course. I will share your words with the whole team as there is no better motivation than fantastic feedback from the guest. Here at London Elizabeth Hotel (and Rose Garden Restaurant) we are always doing... More 

Bristol, United Kingdom
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here last week on a weekend break in London and were given a very nice suite (the Montague Suite) for a very good price. Tons of room and style. The hotel has a really good location right by Hyde Park and is well served by Lancaster Gate tube station which is a 2 minute walk away. Can't really... More 

Was this review helpful? Yes
GM159, General Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank you for your brilliant feedback from your recent stay. It was a pleasure to accommodate you and I am delighted to read that you were able to enjoy our facilities and service. It is always good to receive such positive feedback from our guests and I will pass your kind words on to all our staff members.... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We booked London Elizabeth Hotel for our wedding anniversary celebration and we were pleasantly surprised by the fantastic service of the staff at this hotel. The staff were very accommodating, attentive and responsive to our needs and requests. I wish to especially compliment the manager who served us on the afternoon of July 17th (I forgot his name sorry) as... More 

Was this review helpful? Yes
GM159, General Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank you very much for your fantastic review and great feedback regarding our staff and customer service. I will of course share your kind words with my team and I know that they will be thrilled with your comments. We always try to exceed our guests expectations and make London Elizabeth "home away from home" therefore we are... More 

Bunbury, Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel for two nights while traveling through Europe and was reasonably priced in a good location The hotel is older (bit worried going up and down the stairs) but was clean and the Bed was fairly comfortable (small but comfortable). We don't spend a lot of time in the rooms - too much exploring to do... More 

Was this review helpful? Yes 1
GM159, General Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank you for your review. I am very happy to see that you enjoyed the location of the Hotel. Being opposite Hyde Park we are indeed very fortunate. We are glad to hear that you enjoyed your room and our breakfast options as well. We hope to accommodate you again in near future. Kind Regards, Krystyna Lech-Maziarka More 

Sao Paulo, SP
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in a room located in the 4th floor that is really small and old, the restroom was ok though. The building is really old and the elevator takes a eternity to go to the ground floor to the 4th floor. The staff is really helpfull and friendly.

Was this review helpful? Yes 1
GM159, General Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Many thanks for taking the time to post a review. I am delighted that you found our staff to be so helpful and friendly on your recent visit. We really do pride ourselves on our service, and our team have a genuine passion for providing the very best service for our guests. I am glad that this was... More 

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Good value for money as purchased through Amazon Local, room was actually a suite ( nice surprise ) Staff friendly , breakfast was nice and dinner ok. Would definitely visit again ,perfect for a overnight stay and meet up with friends to see a show 😃

Was this review helpful? Yes 1
GM159, General Manager at London Elizabeth Hotel, responded to this review

Dear Guest, We are absolutely delighted to receive your review, and we thank you for taking the time for sharing it with us. Our guests' satisfaction and happiness is a priority and we aim to offer an exceptional service at all times as we are passionate about the hospitality. We constantly work on offering our valued guests marvellous experiences and... More 

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