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London Elizabeth Hotel

4 Lancaster Terrace | Hyde Park, London W2 3PF, England
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London Elizabeth Hotel
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998 Reviews from our TripAdvisor Community

Traveler rating
    251
    445
    191
    69
    42
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242
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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Casa Grande, Arizona
Top Contributor
78 reviews 78 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent 3 nights here on a recent trip to London. It's not quite as centrally located as I had hoped but it is in a very nice area. Hyde Park is right across the street and is a nice place to walk. There were several restaurants within walking distance and a tube station very close by. The room was... More 

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Queensland
Top Contributor
52 reviews 52 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

A little faded in its old world graciousness but comfortable with large rooms and very helpful staff. The rooms lack nothing except possibly something of a refurb of some of the furnishings. Double glazing cuts out most noise. Lancaster Gate tube one minute from the front door is a real bonus.

Was this review helpful? Yes 1
GM159, Front Office Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank for your kind feedback regarding your recent stay at the London Elizabeth Hotel. I was delighted that you chose to come and visit us and enjoyed your experience with us. We work hard to make each and every guest`s stay special so it is very good to receive your positive comment. Please do come back and visit... More 

Copenhagen, Denmark
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This is a hotel with a cozy atmosphere. The staff is professionel and kind. Two times we had our dinner at the hotels wonderful little restaurant and the food was very good. We were very satisfied with our room wich appeared clean with white walls and a nice bed. The Hotel is placed just opposite Hyde Park and nearby busses... More 

Was this review helpful? Yes 1
GM159, Front Office Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to leave your kind words regarding you recent stay with us. I was really happy to read that you enjoyed your stay with us including the location, the service, the cleanness and the professionalism of my team. We hope that we will have an early opportunity to welcome you back... More 

Liverpool, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here as a birthday treat from my husband on a groupon deal. A very imposing building in a superb location close to tube and bus routes. Unfortunately, those are the only positives. The room we were given had the basics, on the top floor, quiet, but badly in need of renovation. The sink was cracked, very tired furnishings.... More 

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Rhondda, Wales, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good for getting around London bus stop and Tube station right outside. Paddington train station easily in walking distance Hyde Park opposite. Hotel staff very good lift is very small but overall no complaints.

Was this review helpful? Yes 3
Greater Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The receptionist was lovely & surprised me by pronouncing my surname the Hungarian way. (She is Hungarian) We were upgraded to a suite & had a very comfortable stay. The service was excellent, the restaurant had great food & it was central to transport & Kensington Gardens.

Was this review helpful? Yes 1
GM159, Front Office Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank you so much for your fantastic feedback regarding your recent stay with us. I was delighted to read that we met your expectations in terms of the service you received and that you also enjoyed the atmosphere and facilities of the hotel. Thank you for your kind words about the Hungarian girl who would be myself. We... More 

Dubai
Top Contributor
84 reviews 84 reviews
83 hotel reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had to stay at the hotel for business. Lovely design and location of the hotel is great. The hotel staff are very helpful and friendly. The hotel is old and needs some renovation. I booked it as 4 stars hotel but it is basic 3 stars hotel. You need to be careful when you book. Don't expect a lot... More 

Was this review helpful? Yes 1
GM159, Front Office Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank you so much for your kind feedback which is genuinely appreciated as we use this to review what improvements we can make to our service. We currently have an on-going programme to improve the details in the whole hotel and we are making our way through all the rooms. I hope we will have an early opportunity... More 

athens
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A sweet Victorian-like room in perfect location for a few days trip to London. The staff was extremely polite and helpful and the continental breakfast more than pleasing. We totally recommend it. Great money value.

Was this review helpful? Yes 2
Bristol
Top Contributor
78 reviews 78 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have just returned from two nights at the London Elizabeth and would like to make these comments. Here are my negative comments – I want to start here because of some of the bad reviews this hotel has received. The hotels presentation at worst is a little tired and in need of redecoration. In terms of access for people... More 

Was this review helpful? Yes 5
Bedford, Ohio
Top Contributor
84 reviews 84 reviews
25 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for four nights, and chose this hotel for it's good location and elevator. We arrived in the morning and our rooms were not ready, so we left our luggage to be put in our room. Our room was on the fourth floor in the back, and was very quiet. Using the tiny and very old elevator was ok,... More 

Was this review helpful? Yes 1
GM159, Front Office Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay with us. I am sorry to read that we did not meet your expectations in regards to your room however I was delighted to note that you felt that you were well looked after by our team in general and this is absolutely central to our service ethos. I... More 

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