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London Elizabeth Hotel

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4 Lancaster Terrace | Hyde Park, London W2 3PF, England
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1 room 1 adult
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London Elizabeth Hotel
London Elizabeth Hotel
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1,144 Reviews from our TripAdvisor Community

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Arundel
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A most welcoming hotel with exceptional staff - polite but not intrusive and friendly. Check in is efficient and pleasant and rooms are clean and have all you need including a fridge and basket of snacks to purchase if you arrive hungry plus shower caps, gel, shampoo and conditioner. Good wife and even a Board Room if needed with fax... More 

Helpful?
Thank HotpotArundel
Derby
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We were in room 443 which didn't look as if it had been modernised since 1970 with wood chip and mock Tudor cladding, a fireplace, uneven floor, aged bathroom where showers didn't get very warm and cut out half way through. The complimentary tea & coffee was also lacklustre with no 'normal tea' available. There were 8 double sockets in... More 

Helpful?
2 Thank Missdgear
GM159, Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on Tripadvisor. I was extremely disappointed to read your review and learn that we had not lived up to your expectations. I would like to apologise for the lack of care in allocating your room and do hope you will give us a second chance to redeem ourselves.... More 

Colchester, United Kingdom
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff were absolutely wonderful, so helpful and friendly. We were given the Barrie Suite which was stunningly homely, bit tired decoration wise, but scrupulously clean and comfortable. The whole hotel gave a warm welcome, nothing was too much trouble. They looked after our luggage whilst visiting on both our days in London at no extra charge. Hotel is also... More 

Helpful?
2 Thank Graeme H
GM159, Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank you for sharing this brilliant review of The London Elizabeth Hotel. I’m glad that you found our staff to be helpful and attentive, we take great pride in ensuring each guest experiences a memorable stay and they will be delighted to know that you found this to be the case. The location of the hotel is indeed... More 

Cairo, Egypt
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

first of all , staff is really really great , every body is so helpful and so polite , specially reception staff , i loved them all the hotel is close to every thing , lancaster gate station ( underground is just across the street , and lancaster gate bus station (LA) is literally just outside the hotel door ,... More 

Helpful?
2 Thank caesardr
GM159, Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Many thanks for taking the time to post your feedback following your stay with us at The London Elizabeth Hotel. I was so delighted to read that you enjoyed your stay with us and found the service, facilities and location to your liking. We pride ourselves on the personal service we deliver and was glad to read that... More 

Hertfordshire
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a one night Friday stay as we were having an evening at the theatre. There is parking behind the hotel and a not badly priced £15 per night that we found convenient. The room was spacious and clean but quite dark and the varnish was peeling off most of the wood in both bathroom and bedroom, but to... More 

Helpful?
1 Thank Honesty21
GM159, Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank you for posting your review to Trip Advisor. I am glad you found our staff friendly and attentive. I will make sure to pass on your kind words. I am sorry to read that you did not enjoy our hotel. London Elizabeth is a traditional Mansion Hotel in London, our classical English style boutique hotel is a... More 

Staffordshire
Level Contributor
99 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have to agree with a previous reveiewer in that the Groupon quoted price for this seems highly inflated, but I disagree with them on the experience. On the Groupon price the value I felt was very good, the sandwiches had a very good selection of fillings and provided one each of each type. The tea choice was more than... More 

Helpful?
3 Thank m50lws
GM159, Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank you so much for your kind words following your visit to us for Afternoon Tea at The London Elizabeth Hotel. I was thrilled to read that you enjoyed your Afternoon Tea experience in our Rose Garden Restaurant and that you also enjoyed the service you received. I have shared your feedback with the team. Please do come... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

stayed here from 15/17 jan 2016 so my sons could go the a football match we were put in the lancaster suite in the basement.i paid £180 per night for this room i booked a standard triple room for me and my two sons aged 23 and17 expecting 3 beds we got a double bed and a sofa bed(for the... More 

Helpful?
5 Thank grahamgilbert
GM159, Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank you for leaving your review on Trip Advisor. I hope you had received my reply via email which I sent you on the 19th of January. We are very sorry that we weren’t able to meet your expectations during your stay with us. As you remember upon the check-in my colleague from the reception asked you if... More 

Macroom, Cork, Ireland
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location right in the heart of London and just by Lancaster Gate tube. Friendly staff. If you want a personal family run hotel with a few little quirks this is ideal. Reasonably priced. My room (223) was a good size with all usual amenities inc good wifi. Clean and tidy if the decor was a bit dated and the... More 

Helpful?
3 Thank Clare N
GM159, Manager at London Elizabeth Hotel, responded to this review

Dear Guest, I was delighted to read that you enjoyed your recent stay with us at The London Elizabeth Hotel. My team always try their very hardest to ensure all of our guests only receive the warmest of welcomes and the best in service. I have passed on your kind words. I am also happy to read that you appreciated... More 

Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Lovely location Kensington gardens and Hyde park across the road , tube station 100 yards away so easy to get anywhere ! First of all may I take the opertunity to thank all the staff nothing to much trouble , hotel is old fashioned but clean and tidy ! Towels good and really spotless and comfy bed ! You can... More 

Helpful?
2 Thank Spursssss
GM159, Manager at London Elizabeth Hotel, responded to this review

Dear Guest, It gives me great pleasure to know that you had an enjoyable stay with us here at The London Elizabeth Hotel. I am very pleased to learn that you consider our service to be outstanding and in particular that nothing is too much trouble for our staff - I will be sure to pass on your kind comments... More 

Stratford-upon-Avon, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Elizabeth Hotel has become our favourite after trying several in the Lancaster Gate area. It's situation near the tube makes central London so easy and the walk across the park to the Museums is lovely. The hotel has Georgian charm, the staff are really friendly, efficient and helpful and all speak excellent English. Some of the rooms are a... More 

Helpful?
3 Thank Liz B
GM159, Manager at London Elizabeth Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your feedback on your recent stay at The London Elizabeth Hotel. The hotel is indeed in a great location - set right opposite the Hyde Park across from the Royal Kensington Gardens and with Notting Hill two stops away, offering designer stores, restaurants and fantastic transport links. We pride ourselves... More 

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