We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,074 London hotels

The Montcalm London

5.0 of 5 Hotel   |   34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England (Marylebone)
Hotel amenities
Save Saved
You added The Montcalm London to your Saves list
The Montcalm London
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
94%
Ranked #18 of 1,074 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
John O London, United Kingdom
  • Overview
  • Reviews (337)
  • Photos (327)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (64)
  • Location
  • More
Write a Review

337 people have reviewed this hotel

Traveler rating
    269
    51
    15
    2
    0
See reviews for
45
141
10
67
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We were transferred to the Montcalm as our hotel in Shaftsbury avenue had room problems with water(suspect overbooked!). We were glad as the Montcalm was beatiful. Modern, all the facilities you would expect and located in an unassuming position, just along from the Marble Arch itself. You would not guess from outside the range of failities avilable. Rooms well served... More

Was this review helpful? Yes
Oxford, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Where to start with this hotel?! I had an email from the very accommodating and efficient Laura (quest experience manager) about a week before hand to ask what room fragrance and pillow selection myself and my partner would like and if we had any special requests to cater for. The efficiency did not stop there. When we arrived in the... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband booked us a one night stay here to celebrate my 30th birthday. From the moment he phoned to book it he was impressed, he was asked if it was a for a special occasion to which he explained it was for my birthday and that I was 7months pregnant. Within minutes he received an email from Daisy explaining... More

Was this review helpful? Yes 1
Venice, Italy
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay for the first time at The Montcalm Hotel,and we have got really a fantastic experience.Very convenient on location:near Hyde Park,near the most popular shopping and crowded streets but enough on the side street for get really a quiet feeling.Great customer service from the desk,reception hall, rooms....Everything you could thing you needed will be come true.The Staff will make... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

2nd visit and another fantastic experience, top quality service from all staff, a fantastic room upgrade, location was excellent and value for money top class. Showers were great and refreshing too with fruit in the room, water and newspapers all included we will we back Lee & Zara

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Montcalm for the 3rd time at the weekend to celebrate our 15th Wedding anniversary, the overall experience was fantastic, from communication and information before arriving to a welcome greeting on arrival. All the staff were excellent and upon checking in we were personally greeted by Laura, the Hotel guest experience manager who was exceptional, our room... More

Was this review helpful? Yes 1
Gloucester, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What a fantastic hotel. This must surely have been the very best customer service that I have experienced, not just with hotels, but ever. I simply could not recommend this hotel more highly. My wife and I stayed for our 10 year anniversary and the staff went well above and beyond what we would have ever expected to make us... More

Was this review helpful? Yes 1
MontcalmMarbleArch, Guest Relations Manager at The Montcalm London, responded to this review

Dear DavidVentrisField, Thank you very much for sharing this glowing review regarding your recent stay with us. It is such a delight to read that you thoroughly enjoyed your stay with us and that we were able to make this special occasion of your 10th anniversary truly a memorable one. I am thrilled to hear that we have exceeded your... More

Senior Contributor
43 reviews 43 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On business I visit London at least once a month and unless I stay with friends my only alternative is to stay at The Montcalm. Though it's conveniently located to our office (next door) they offer excellent service at every touch point. The room are tastefully decorated, fantastic facilities, great food and the hotel always delivers the same standard of... More

Was this review helpful? Yes 2
MontcalmMarbleArch, Guest Relations Manager at The Montcalm London, responded to this review

Dear Kirsty W, We always strive to create that “home away from home” feeling and I could not be happier to hear that we have indeed succeeded in this. Your lovely words are greatly appreciated and it will be my pleasure to share them with our entire team. I hope we shall have the pleasure of hosting you in the... More

beirut
1 review
5 of 5 stars Reviewed 2 weeks ago

When you are shopping for a hotel all you care about are three factors to make your stay an unforgettable one!? Service was Great: Starting by the door man through to the check in procedure,Housekeeping, ending by the bar man! Location: If you know London well you will know what am I talking about!? The hotel is literally close to... More

Was this review helpful? Yes
MontcalmMarbleArch, Guest Relations Manager at The Montcalm London, responded to this review

Dear Maamh, It was a delight to read your wonderful comments especially regarding our service as well as the value for money we provided. I completely agree that the location is one of the best in London as we are just a short walk away from both Marble Arch and the Oxford Street. We hope to have the pleasure of... More

Salisbury, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

What can I say.... simply excellent :-) ... I stayed with my 10 year old son who loved the place the most: great food, great customer care, very clean and sparkly :-)... I will go back again and again...

Was this review helpful? Yes
MontcalmMarbleArch, Guest Relations Manager at The Montcalm London, responded to this review

Dear Denise F, Thank you very much for taking the time to share this lovely review. I am delighted to hear that you and your son thoroughly enjoyed your stay with us and I have shared your feedback with our team as I am sure that they are highly motived by your great comments. I hope we shall have the... More

Owners: What's your side of the story?
If you own or manage The Montcalm London, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Montcalm London? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Montcalm London

Address: 34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Montcalm London 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, WHM Global Ltd., Orbitz, Travelocity, Cheap Tickets, Tingo, Priceline, Montcalm Hotel (London) Ltd & Precis Properties Ltd, Agoda, EasyToBook, TripOnline SA, Otel and Venere so you can book your The Montcalm London reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Montcalm London Hotel London
Montcalm Nikko Hotel London
London Montcalm Nikko Hotel
The Montcalm London England

327 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (71)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (25)
Viewed
Bathroom (2)
Viewed
Dining (6)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Family/play areas (1)
Viewed
0:19
Videos (1)
Viewed
Other (22)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (242)
Viewed
Amenities (50)
Viewed
Deluxe Double Room (22)
Viewed
Junior Suite (25)
Viewed
Restaurants and Bars (23)
Viewed
Royal Suite (56)
Viewed
The Hotel (25)
Viewed
Wow Suite (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Dining (2)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in London with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#8 Spa Hotel in London #13 Business Hotel in London #17 Luxury Hotel in London #25 Romantic Hotel in London #30 Family Hotel in London
Hotel Class
Number of rooms
143

Questions & Answers

Questions? Get answers from The Montcalm London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer