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The Montcalm London

5.0 of 5 34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England
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Certificate of Excellence 2014
The Montcalm London
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The Montcalm London
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397 reviews from our community

Traveler rating
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    17
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Top Contributor
56 reviews 56 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

there is no doubt that this is a very nice hotel and quality is very good. But something is strange here. When checking in they required a payment which I normally swip the card but a full payment to me was strange. When I got to my room it was very cold - AC blasting out cold air around 17.... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Just stayed the one night, free upgrade to suite on arrival and whilst I had a short wait for room as I was early free cocktail in bar. Very attentive staff and great service. Will stay again. Great bathroom and toiletries.

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Camberley, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a fantastic stay at the Montcalm, perfect location for both visiting the west end and also for shopping! It was our 1st wedding anniversary at the end of October and as my husband works overseas he booked us into the hotel for a belated anniversary weekend. When we arrived at the hotel we had been upgraded to a... More

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Manchester, United Kingdom
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed in this hotel for 1 night, my company booked and paid it in advance 259 £ per night for single occupancy (no breakfast included as occurred for this price). I thought it would be a great stay in 5 star hotel. But from the beginning there were unpleasant things like the doorman didn't open the door instead kept... More

Was this review helpful? Yes 1
Cheltenham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I booked this deal for my friend and me at the end of day of an Xmas shopping day on Oxford Street. The hotel is a lovely calm retreat just off the bustle of Oxford Street. This was a really good value champagne afternoon tea and exceeded our expectations for the price. There was more food than we could eat... More

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Janine M, Manager at The Montcalm London, responded to this review

Dear 186284Carol, Thank you for your review on you recent afternoon tea at The Montcalm Hotel, our location is certainly very convenient, just a step away from Oxford street. We are delighted to hear that you enjoyed your champagne afternoon tea and that you found the staff very attentive. We hope to have the pleasure to welcoming you back at... More

Antwerp, Belgium
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is located at a quiet street close to Marble Arch and Oxford street, excellent for shopping or just visiting central London. Very friendly staff, nicely decorated rooms, perfect stay, will certainly come back to this place.

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Janine M, General Manager at The Montcalm London, responded to this review

Dear Devanhees, Thank you for sharing your review on tripadvisor following your recent stay with us at The Montcalm Hotel. Our location is certainly very convenient both for shopping and for visiting London, London most famous shopping street is just a short walk away from the hotel as well as Hyde Park. We are pleased to read that you enjoyed... More

Frinton-On-Sea, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I was fortunate to be staying in one of the suites at the Montcalm and have to say that it was a luxurious experience; It is probably the best hotel I have stayed in. The suite had a bedroom with a four poster bed with a canopy of stars that changed color above you (it could be turned off!). There... More

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Janine M, General Manager at The Montcalm London, responded to this review

Dear Mr Peter M, Thank you for taking the time to complete a review of The Montcalm Hotel, It gives me great pleasure to know that you found our suite one of the best that you have stayed in, our four poster beds are very popular for special occasion but also offer additional space and facilities to relax. I am... More

Bedford, United Kingdom
Top Contributor
141 reviews 141 reviews
34 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location just behind Marble Arch but in a pleasant and quiet street. The customer service we received, especially from Laura, was simply amazing - personal greetings, upgraded room, birthday extras in room, nothing was too much trouble. They were determined we would enjoy our stay - which we did! Our room was beautifully decorated and immaculately kept, as indeed... More

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Janine M, General Manager at The Montcalm London, responded to this review

Dear CliffordM8, Thank you for you amazing fantastic review on The Montcalm Hotel. I am delighted that you found our location excellent, it is a great pleasure to read that the customer service was amazing and that Laura took great care of you and made sure your stay memorable, I will be sharing your comments with Laura and the rest... More

Clinton, Canada
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We were given the option to take a larger room on floor -1, meaning one down from ground, Room 009, which we accepted. A very nice room which was larger than a typical London hotel space. It was well appointed and we did not miss the view that we may have had from a different floor. The hotel staff are... More

Was this review helpful? Yes 1
Janine M, General Manager at The Montcalm London, responded to this review

Dear NormD, Thank you for you review on Tripadvisor following your recent stay at the Montcalm Hotel. It is a pleasure to read that you enjoyed your stay and that you found the room spacious and well appointed. I will pass your comments about the friendly service with the staff. I look forward to welcoming you back at the Montcalm... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A beautiful and friendly hotel in a great location at Marble Arch. Situated a couple of blocks back from Oxford St, The Montcalm is within easy reach of the shopping hub as well as the serenity of Hyde Park as well as the underground. Every member of staff from the concierge, reception, dining and room service made us feel very... More

Was this review helpful? Yes
Janine M, General Manager at The Montcalm London, responded to this review

Dear Guest, Thank you for you lovely review following your recent stay at The Montcalm Hotel. I am delighted to read that you found the hotel beautiful and the also that you appreciate our location, with London most famous shopping street a minutes away it is the perfect place to explore the city but also to enjoy a relaxing walk... More

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Additional Information about The Montcalm London

Address: 34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Montcalm London 5*
Number of rooms: 143
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Also Known As:
The Montcalm London Hotel London
Montcalm Nikko Hotel London
London Montcalm Nikko Hotel
The Montcalm London England

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