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The Montcalm London

#15 of 1,055 Hotels in London
Certificate of Excellence
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34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England
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The Montcalm London
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The Montcalm London
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621 reviews from our community

Traveler rating
    502
    99
    18
    2
    0
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95
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98
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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Surrey, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

WOW - What more can I say. What a Gem. This hotel was booked by my Mum as a 30th birthday surprise. The staff could not do more to help us and Janine was fantastic. She was in contact with my Mum after booking was made up until we arrived making sure everything was perfect and we had everything we... More 

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Lancashire
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had booked a deluxe twin room for one night with breakfast. We arrived to be advised we were being upgraded to a junior suite – a fantastic surprise for Mum and myself. The room itself was gorgeous - spacious indeed for a central London hotel and beautifully furnished and equipped with a very modern bathroom. Breakfast was fabulous –... More 

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Stoke-on-Trent, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked the hotel as part of a birthday weekend for my country bumpkin farmer partner who will grumble at the slightest thing that doesn't go his way. He rarely smiles and yet I didn't hear a single complaint in this hotel and he was positively happy. Smooth and efficient check in, staff very welcoming and thorough, conceige impeccable and... More 

Was this review helpful? Yes 2
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This is my 4th visit to this hotel with my family and everytime i come i says i'll come again. The hotel is always improving and the staff keeping the unforgettable smiles. I visited This hotel again on April 2015 but this time the staff surprised me with an amazing suite when i booked only the normal room. I would... More 

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Nicosia, Cyprus
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I just came back from another exciting London trip. As always, I stay in this beautiful hotel in a wonderful and central location. Rooms are modern and the beds and pillows are extremely comfortable. The bathroom is a good size and an absolute luxury with a rainfall shower. The staff is fantastic and very attentive, especially Laura that goes out... More 

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Lincoln, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband booked this hotel as a birthday surprise. First of all we received an email from our hotel experience manager. Hotel Experience Manager, seriously? How special did we feel? Then we were asked to download an aroma menu to choose what aroma we would like in the room and a pillow menu to choose what we'd like to sleep... More 

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Stratford-upon-Avon, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband booked this hotel as a suprise for my birthday and our anniversary was the following day. I am so happy he booked the Montcalm as it was the best hotel I have stayed in in London. Check in was very quick and efficient and we were given an upgrade complimentary to a suite, as it was a special... More 

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Farnham, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at hotels all over the World and for the price I paid, this is a great place to stay. From the moment I arrived the staff are helpful, happy and professional. I find most hotels, especially London, that the staff are often curt and cold. What a pleasant surprise these people are. And not just the reception. The... More 

Was this review helpful? Yes 3
Abuja, Nigeria
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

i stayed at the Montcalm Club Room 520 from 30 March to 11 April 2015 it was a very nice experience for me as i had no complaint whatsoever from the reception crew to the restaurant crew (sixty one)and the bar crew from LIthuania and Romania... i think hotel business has taken a different curve altogether there must have been... More 

Was this review helpful? Yes 2
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I took my boyfriend here for his birthday and it felt special since the moment we arrived. I was greeted by a lovely receptionist and then personal shown round my suite (we got a free upgrade). All the amenities in the bedroom were modern and simple to use. The hotel knew it was his birthday so left a cake for... More 

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Royal Suite (56)
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Wow Suite (41)

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