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The Montcalm London

#13 of 1,050 Hotels in London
Certificate of Excellence
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34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England
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The Montcalm London
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The Montcalm London
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665 reviews from our community

Traveler rating
    541
    103
    19
    2
    0
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105
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101
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
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Leatherhead, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I booked a night at the Montcalm for our 20th wedding anniversary after reading the reviews on Tripadvisor. We weren't disappointed. Upon arrival we were upgraded to the President Suite with 2 bathrooms, four poster bed and a living room. Andrada our guest experience host had arranged for flower petals to decorate the bed, chocolate dipped strawberries,... More 

Was this review helpful? Yes
Maasmechelen, Belgium
1 review
5 of 5 stars Reviewed 2 days ago NEW

excellent rooms, great facilities, quick internet,...what more can i say ?? i have been travelling to London for 10 years now and I stayed at the Montcalm very often...location is great, parking is very easy and cheap if you pay good attention...

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Melbourne, Australia
Contributor
19 reviews 19 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were originally booked in to another hotel but were transferred here due to overbooking. Very pleased with the accommodation. Staff were very efficient and helpful - even supplying me with some band aids. Our room was near the lift but you were not disturbed through the night. Rooms were not overly large but were comfortable and quiet. The beds... More 

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Wiltshire, UK
Top Contributor
63 reviews 63 reviews
52 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The location of this hotel and the good reviews led me to choose this hotel but the experience wasn't that great and I doubt I'd return, especially at £280 for a twin room. The welcome was poor, no doorman or help with luggage, although check-in was swift and efficient. The room was not huge but fine for the one night... More 

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Jerusalem, Israel
1 review
5 of 5 stars Reviewed 3 days ago NEW

The first time we stayed at the Montcalm was in November 2014.At that time i celebrated my birthday. The guest relations department surprised us with wonderful treats and a thoughtful birthday card! This time we returned with other members of our family which included young children. The hospitality and service that was shown to us and given to the children... More 

Was this review helpful? Yes
Francesco S, General Manager at The Montcalm London, responded to this review

Dear eden24012015, Thank you for such a lovely review following another stay at The Montcalm. I delighted that you had another wonderful stay with us and thank you for your praising words about every member of the team that you come in contact with. We look forward to welcoming you back once again at The Montcalm in the not so... More 

Gomel Region, Belarus
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Best Hotel i have ever stayed!!! Service is outstanding, Angelina was very helpful on the check in, she told me about all the shops around in that area and when i needed a haircut she found for me a really good salon and booked me there. Perfect location, very nice designed rooms which has a really comfortable bed, big... More 

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Francesco S, General Manager at The Montcalm London, responded to this review

Dear Svetlana M, Thank you for sharing your very positive experience here at The Montcalm Hotel. I am delighted that you had a great stay with us and thank you for mentioning our facilities and services. I have shared your compliments with Angelina, Janine and the rest of the team, It’s always a pleasure to receive such a positive and... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

I've never used TripAdvisor before however after sending a weekend at The Montcalm i thought this hotel deserves a mention. From check in and check out everything was perfect, From the lovely touches in the room left by the Guest Manager, to the attentiveness of the breakfast team. We did not have time for the spa , but a great... More 

Was this review helpful? Yes
Francesco S, General Manager at The Montcalm London, responded to this review

Dear jjw22803, Thank you very much for taking your time to write this review following your recent stay at The Montcalm Hotel. It’s always a pleasure to receive such a positive and encouraging comments about the team. I hope on your next visit you will have the time to enjoy our SPA and the facilities as well. I look forward... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I've been lucky enough to stay in some fabulous hotels all around the world, but the Montcalm tops them all. From the moment I sent the hotel to let them know we were visiting for my partner's birthday the hotel, and specifically Janine Mallia, the guest experience manager couldn't have done more to make the stay special. We were greeted... More 

Was this review helpful? Yes
Francesco S, General Manager at The Montcalm London, responded to this review

Dear Phil M, Thank you for your fantastic review following you recent stay at The Montcalm Hotel. I am delighted to hear that you had a lovely stay and I have passed on the compliments over to Janine and the rest of the team. We are already looking forward to your next stay. Kind regards, Francesco Sardelli Hotel Manager More 

Toronto, Canada
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Spent four nights at this hotel...location was wonderful. I have been to London several times, and the location of this hotel is perfect for walking to all of the major sites. Andrada Manole, Guest Experience Host, provided excellent service prior to our arrival and continued to check in with us to see if we needed anything. Marius the concierge provided... More 

Was this review helpful? Yes
Francesco S, General Manager at The Montcalm London, responded to this review

Dear Love2Travel1836, Thank you for taking the time to share your fantastic review about your recent visit at The Montcalm. I was thrilled to know that you had fantastic time with us, to read how much you enjoyed our location and for the compliments about the team. I have share your review with Andrada, Marius and the rest of the... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is wonderful the staff are all lovely special thanks to Janine the customer experience manager for adding special touches for my husbands birthday. Everytime we go back to this hotel it is incredible. We have stayed in lots of good hotels but this one is londons best and is always fantastic we don't go anywhere else to stay... More 

Was this review helpful? Yes
Francesco S, General Manager at The Montcalm London, responded to this review

Dear Cla2809, Thank you for taking the time to share your fantastic review about your recent visit at The Montcalm. I was delighted to know that you had fantastic time with us and the team, especially our guest experience manager Janine and Alex, your compliments mean a great deal to them as it shows that their hard work has been... More 

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