Check in super swift, courteous but not stuffy and not afraid to chat to you which was great. Provided with plenty of maps and ideas and early check-in and like another reviewer here upgraded to a suite! Rooms fantastic, plush and functional Location great just minutes from Hyde Park speakers corner and the marble arch tube. Just had breakfast here... More

The Montcalm is a lovely, really clean hotel with super comfortable beds. Every where smells rather lovely and you get a choice of fragrances for your room. The wifi is free and superfast. It's located in a very central location close to walking distance to more areas that matter in London. Perfect for a city trip or for those who... More

My sisters and I bought the Groupon voucher for Mothers Day, which I think was afternoon tea for 2 people with a glass of Prosecco for £33 - an amazing deal, and the afternoon tea was amazing too - definitely one of the best I have had - as good as Fortnum & Mason. Even if we didn't have the... More

The hotel was nice and the service was good. Rooms are very small and the beds could have been more comfortable. I was very disappointed with the pillows, all big and hard. I asked for a down pillow and was given a cheap feather filled pillow that wasn't much better. Also the AC system in the room is not good.... More

It was very enjoyable to stay at this hotel, just a stone's throw away from Edgware Road and set in a surprisingly tranquil area of central London. The staff were very courteous, helpful and professional; the room was clean, comfortable and modern, yet imparted a luxurious feel; and the room service meals delicious! If I had to find a flaw,... More

This hotel is the place to stay if you want to be in the heart of London and also have the benefits of a wonderful service and accommodation. The rooms are spacious and well-kept which is hard to find in London even if 5-star hotels. The size of the hotel is great as it is not so big nor is... More

I returned to the Montcalm after about 5 years to find that it had become a victim of the Bauhaus/Russian airport school of design. For example the lady I took to dinner in the Restaurant said that it looked like a staff canteen. Service has the minimalist approach too! Who decided that the Montcalm's guests would prefer painted slabs and... More

Took my daughter to the Montcalm, Cumberland Square in London for a birthday treat. We arrived in the afternoon, a bit early to check in, so left our luggage at reception and went off to a matinee, when we came back as a treat, because they knew it was my daughters birthday, I had told them when I was making... More

The service from all staff was exceptional. My room was luxurious with the best hotel bathroom I have ever had experience of - enormous bath, fantastic showers. I had a wonderful spa treatment, again the best I have ever experienced. The spa facilities are compact - don't expect an olympic pool or large gym! Although small everything was presented beautifully... More