We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels

The Montcalm London

5.0 of 5 Hotel   |   34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England (Marylebone)
Hotel amenities
Save Saved
You added The Montcalm London to your Saves list
The Montcalm London
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
90%
Ranked #37 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
B S London, United Kingdom
  • Overview
  • Reviews (1,008)
  • Photos (486)
  • Amenities
  • Q&A
  • Room tips (152)
  • Location
  • More
Write a Review

1,008 people have reviewed this hotel

Traveler rating
    701
    214
    55
    28
    10
See reviews for
144
422
69
211
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
London, United Kingdom
1 review
5 of 5 stars Reviewed today NEW

We had a fun day out in London and then came to celebrate my partners 30th birthday at the Montcalm. From the initial booking with Mandeep at reservations and the rest of the handling by general manager Laura everthing superseded our expectations. Could not believe Laura had upgraded us to the "Wow Suite" and had waiting a bottle of cool... More

Was this review helpful? Yes
Gravesend, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stayed there to celebrate my birthday. We had a fantastic time. The service was fantastic. Staff were helpful and friendly. Was given complimentary fruit platter, and sparkling wine. Hotel was lovely. Would definitely stay again. The only thing that was slightly disappointing was the size of the pool. But other than that. Great hotel, excellent staff! thanks for making my... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 3 days ago NEW

The room called deluxe double was smaller than expected, air conditioning was not enough for hot July days and you could not open window. Just one wall plug for 2 tablets, 3 phones, 1 laptop and a photo camera is obviously not enough. Very dark bathroom, definitely not enough light for shaving or make-up. All the rest is excellent, the... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

It's a good experience to stay in the Montcalm hotel, good location for shopping, very good service, also a very good restaurant I recommend. The room is very clean and twice house keeping a day. The reception is very nice.i will defiantly stay with this hotel again at the next visiting in London.

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear Antengmao, Thank you very much for having taken the time to share this great review on Tripadvisor following your recent stay with us. I am delighted that the service provided by our Team and the physical product you experienced has left you with a positive impression of the Montcalm so that you now feel comfortable recommending us. I look... More

Holywell, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Fantastic rooms....helpful and courteous staff....clean...classy and well worth a short or long stay...will definitely recommend this hotel to anyone who wants to stay close to Marble Arch or Oxford Street. One of the comfiest hotel beds I've ever slept in

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear Andy B, Thank you so much for having shared this lovely review! Rest assured that your kind comments will be shared and celebrated with the entire team. I hope that we will remain your first choice destination whenever you next decide to visit the West End; should you require any assistance at all with the making of future bookings,... More

London
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Myself and my boyfriend stayed here for one night to celebrate my birthday. All the staff are so friendly and helpful, but without seeming pushy or contrived. We were given a complimentary upgrade to a Park Lane Suite which was out of this world and a really unexpected surprise. On arrival in the room we were greeted with rose petals... More

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear Lutorad H, Please allow me to hereby wish you once more a Happy Birthday! I am delighted that the service provided by our team was able to exceed your expectations, especially since it was such a short stay! Thank you very much for having written this fabulous review; rest assured that it will be shared with all those involved,... More

Bournemouth, United Kingdom
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Montcalm is a very well run hotel one of the very best we have been to, we booked up on the internet, after looking at reviews, before we even arrived we were emailed and asked what pillows we would like plus the fragrance in the room. Our room 512 was lovely comfortable quiet with air conditioning which we needed,... More

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear rogthehat, Thank you so much for having taken the time to write this amazing review! It is delightful to see when the entire hotel cooperates together in such a way to create unforgettable experiences for our guests such as yourself, from beginning to end. I am glad you liked the options of the pillows and the aroma's; which ones... More

Kent, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Myself & my fiancé stayed here on 22/07/14 for his birthday & our engagement. We originally booked the marble arch hotel by Montcalm (across the road). Upon our arrival at check in the very friendly reception staff said we had been upgraded to the Montcalm Hotel free of charge.. When we were collected (& our bags taken from us) we... More

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear Sara C, I am ever so thrilled to see that the upgrade to the Montcalm and utlimately to the WOW suite were well received and contributed to an unforgettable stay; I am even more delighted though to read that the service provided by our Team was able to convert you into part of the 'Family'! We all look forward... More

Co Durham, England
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here with my brother and 2 business colleagues for one night only. Service was excellent, rooms very well equipped with very modern facilities and great "rainforest showers". Spotlessly clean from top to bottom. The staff could not have been more helpful and we all left the hotel saying we would definitely return. 1 small criticism, we had a... More

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear fitandoverfifty, Thank you very much for having shared this review following your recent stay with us at the Montcalm. Rest assured your kind comments about our staff and service have been shared and celebrated amongst the team. I am also glad that you enjoyed the physical product; we try our best to maintain our rooms to the highest quality... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I booked a deal with Montcalm for spa day and one course luch with champagne. The experience was wonderful and truly relaxing and rejuvenating. They have amazing sauna, steam room, jacuzzi, thermal pool and fitness centre. Thought the area of the spa was not too big but it caters to all your needs. The changing rooms have all the facilities... More

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear Vratz J, I am ever so glad that our product, and the service provided by our team during your day visit have left you with a lasting positive impression of the Montcalm; thank you very much for having taken some of your precious time to share this review on Tripadvisor! Thank you also for the suggestion of baking our... More

Owners: What's your side of the story?
If you own or manage The Montcalm London, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Montcalm London? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Montcalm London

Address: 34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Montcalm London 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, Cheap Tickets, Tingo, TripOnline SA, Priceline, EasyToBook, BookingOdigeoWL, Agoda, Otel and Venere so you can book your The Montcalm London reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Montcalm London Hotel London
Montcalm Nikko Hotel London
London Montcalm Nikko Hotel
The Montcalm London England

486 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (230)
Viewed
Hotel & grounds (34)
Viewed
Room/suite (74)
Viewed
Bathroom (17)
Viewed
Dining (15)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (1)
Viewed
0:19
Videos (1)
Viewed
View from room (2)
Viewed
Other (84)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (242)
Viewed
Amenities (50)
Viewed
Deluxe Double Room (22)
Viewed
Junior Suite (25)
Viewed
Restaurants and Bars (23)
Viewed
Royal Suite (56)
Viewed
The Hotel (25)
Viewed
Wow Suite (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Dining (2)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Other (2)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#15 Spa Hotel in London #24 Business Hotel in London #32 Luxury Hotel in London #39 Romantic Hotel in London #44 Family Hotel in London
Hotel Class
Number of rooms
143

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer