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All 1,071 London hotels

The Montcalm London

5.0 of 5 Hotel   |   34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England (Marylebone)
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The Montcalm London
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Ranked #42 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Daniele25_12 Milano, Lombardia, Italy
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910 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Milano, Lombardia, Italy
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I took my grandmother at the Montcalm for her 70th birthday and we had an exceptional time there. They helped me arranging a cake and tea upon our arrival on Friday evening and some wonderful flowers. Moreover since they knew about this special occasion they upgraded us to a beautiful suite, the Quebec one, with a large bedroom, two bathrooms... More

Was this review helpful? Yes
Luton, England
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We came here for afternoon tea and as soon as you walk in you forget you are in the center of London, everyone was lovely and friendly. Janine the Guest Experience Manager was wonderful, this was a surprise baby shower and she went out of her way to make it perfect for us, adding a balloon, chocolates and a little... More

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear shiggymalik, I am very glad you enjoyed the Afternoon Tea here at the Montcalm. Rest assured your lovely feedback will be shared with Janine and the Restaurant Team. We hope to be able to welcome you back for an overnight stay in the not too distant future! Kind Regards, Alexander Henskens Hotel Manager More

London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I’m a big fan of The Mont Calm, I stay as regularly as possible, it’s a shame I can’t leave a feedback monthly! The service is amazing nothing is ever to much, Janine the Guest Experience Manager defines hospitality she is absolutely wonderful and genuine and makes our stay always a bliss. The rooms are big spacious and always clean... More

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear Nawaz_O1, I am so sorry I missed you today! Janine was looking forward to welcoming you all day today; it is just so great to see when our team members manage to build such close yet professional relationships with our guests, and that is exactly what we try to achieve here day in day out. I am glad your... More

Ilkeston, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

My wife and I took afternoon tea at this prestigious hotel and were not disappointed. The staff were courteous and attentive. From the welcoming glass of champagne to the last cake we could manage, the food and drink were superb. More tea, sandwiches, scones and cakes were always available if you had a big appetite. A great experience

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear Maurice L, Thank you so much for having shared this great feedback about your Afternoon Tea experience. Did you get to try our delicious jams as well with the scones? They are produced by a family run business called 'England Preserves', located less than 5 kilometres away, and are by far the best jams I have ever seen anywhere!... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

My stay at the Montcalm was an extremely pleasant experience. It was one of the best hotels I ve ever stayed and the staff was very courteous. They made me feel at home and were very responsive to all my requests. The breakfast spread was very good and the jacuzzi experience was amazing. I would specially like to thank Manik... More

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear kanikad2014, On behalf of Manik, Janine, and the rest of the team here at the Montcalm, thank you very much for having shared your feedback on Tripadvisor. I am delighted that you enjoyed your stay with us and look forward to welcoming you back in the hopefully not too distant future. Kind Regards, Alexander Henskens Hotel Manager More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I took my girlfriend here for a romantic weekend in London. All I have to say is that this hotel is nothing short of perfection. The staff are so friendly and welcoming. The hotel is beautifully decorated and maintained. It's perfectly positioned, just off of oxford street. We were lucky enough to be upgraded to the royal suite which was... More

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Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear Tom G, Especially coming from a Senior Reviewer and subsequently experienced traveler such as yourself, it is fantastic having our service compared to that of a 6-7 star establishment. I am ever so happy that the team, and Laura in particular managed to exceed your expectations. Rest assured that your plaudits will be disseminated amongst the team accordingly, including... More

Beirut, Lebanon
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our stay could be only described as a unique and wonderful one. From the time we checked in till the Taxi picked us from the Hotel we were surrounded by true and warm team. Laura has done a great job from our reservation, to welcome us and by keeping us well treated. Exceptional staff, genuine and the smile never left... More

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Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear GhassanZiade, Reading your review this morning was the best start to the day any hotelier can wish for! On behalf of all the individuals and teams you mentioned, thank you so much for having shared this lovely review; it is incredibly rewarding for our team members to be recognised for a job well done, and reviews like these make... More

Kuwait City, Kuwait
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Location is great with beautiful rooms small but according to the standard in London it was OK. The staff were very friendly and helpful the bathroom was also great. It was little expensive but overall me and my wife enjoyed it.

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Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear Azizjmf1, Thank you very much for having shared your experiences online following your recent stay with us at the Montcalm. I am delighted that, despite the size of the rooms not being as generous as surely you must be used to in Kuwait, this did not detract you from enjoying your stay and ultimately leaving with positive memories. Should... More

Ubud
Contributor
19 reviews 19 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This small scale 5* hotel never fails to delight. Everything about this hotel is superb - location,staff, rooms, service, food. Congratulations and keep up the excellent service. Everybody was so pleasantly helpful and genuine it's unbelievable.

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear MotherofTwoUbud, Thank you so much for having shared this fabulous review on Tripadvisor! I am delighted that you had such a good stay and feel comfortable recommending us. We hope to see you soon again, and as always, should you require any assistance at all in personalising your stay, I remain fully at your disposal. Kind Regards, Alexander Henskens... More

London, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Montcalm for one night only. I was bumped to a suite, the staff was lovely. We stayed at the bar for a bit, the cocktail are good and the bartender was very friendly. The room was so quiet when technically the hotel is just seconds away from the crazy Oxford street/Marble Arch area. The bed was... More

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear fripouille715, Oh wow, what a lovely review! I am ever so pleased that you enjoyed your stay with us and that the team here at the Montcalm was able to exceed your expectations. I am also glad that the upgrade to the suite and the corresponding Hermes toiletries were well received and contributed positively to your stay. The next... More

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Additional Information about The Montcalm London

Also Known As:
The Montcalm London Hotel London
The Montcalm London Hotel
Montcalm Nikko Hotel London
London Montcalm Nikko Hotel
The Montcalm London England
Address: 34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#30 Business Hotel in London
#33 Romantic Hotel in London
#33 Luxury Hotel in London
#57 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Montcalm London 5*
Reservation Options:
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