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The Montcalm London

#12 of 1,052 Hotels in London
Certificate of Excellence
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34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England
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The Montcalm London
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733 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Thank you so much – I wanted a great night in London, it was my 60th birthday! The last time I stayed in the Montcalm was my honeymoon - 39 years ago! It did not disappoint. The staff made my stay really special, I can not thank them enough. Janine (The Guest Experience Manager) was a star!!! - she did... More 

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Stratford-upon-Avon, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

So central, such a warm welcome, great rooms and great service. Yes its expensive but it is July and the staff really do allocate you the best room or suite they can. A super (but small) spa offers 5* relaxation and a well equipped gym.

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The afternoon tea we had at the elegant surroundings of the Montcalm London Hotel was by far the favorite experience that my Brazilian family had in London. Doubtless the experience was made very special due the VIP treatment we had by the warming and attentive service of the waiters provided by Michelangelo and the adorable Viola who made us feel... More 

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Limassol,CYPRUS
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Although we have originally booked a deluxe triple room at the nearby "The Marble Arch London" hotel,we were upgraded to a junior suite at "The Montcalm" hotel due to my mother's mobility issues,which exhibits the professionalism and great interest of the hotel's management and staff in such sensitive matters!The staff were friendly,polite and capable in meeting our needs.The location of... More 

Was this review helpful? Yes 1
Truro, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

This has got to be one of the best, professional, luxurious hotels I have ever stayed at. The staff were beyond helpful and always smiling and assisting as much as possible! On arrival I was greeted with many of smiles and staff welcoming myself through. The room was superb to say the least, very welcoming and clean and full of... More 

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Haifa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our second stay at Montcalm, but will not be the last. A top class hotel with exceptional personal approach and service. It is like coming home. Guest Experience managers Laura Johansson and Janine Mallia couldn't do enough to make the stays enjoyable, and to help with problems. All the staff, from the front desk to the dining room... More 

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New Delhi, India
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Wanted to be near Marble Arch / Oxford area and this is the most perfect hotel in that area. We were getting a good rate and hence chose this property on booking.com. But was pleasantly surprised at the quality of the property & the excellent level of service! The location is in the heart of the oxford, hyde park, marble... More 

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Berkshire
2 reviews
5 of 5 stars Reviewed 1 week ago

Wonderful hotel. Would definitely return. Club room rate is expensive but the extras which included access to the club lounge for complimentary drinks and nibbles was a terrific bonus. The room was well appointed and very comfortable. We were celebrating 20 years wedding anniversary and no trouble was spared. Our bed was covered in rose petals, we were given a... More 

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Francesco S, General Manager at The Montcalm London, responded to this review

Dear Purdie66, Thank you for your brilliant review following your recent stay at The Montcalm. First of all I would like to renew my congratulation to both of you on your 20th wedding anniversary and I am pleased that you chose us to celebrate such an important day. I am delighted that you enjoyed your stay with us and to... More 

Abuja, Nigeria
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is coming a bit late because i have been too busy to write this review i went back to Montcalm London and stayed between 5th and 10th of May my experience was a hundred times better than what it was the first time i was shocked at the overwhelming warmth and professionalism from the minute i entered the lobby,... More 

Was this review helpful? Yes
Francesco S, General Manager at The Montcalm London, responded to this review

Dear amechielumelu, Thank you for your glorious review following your stay at The Montcalm London. It will be my pleasure to share your compliments with every single member of the team that you have mentioned in your review. Your feedback as a valuable regular guests is extremely important to us. We look forward to have the opportunity to welcoming you... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

try a butler service hotel here be prepared to be excited with simple and quality services in a quality hotel like this , and great location, no noise and great experience , simply excellence all the way

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Francesco S, General Manager at The Montcalm London, responded to this review

Dear Wang x, Thank you for your lovely review following your recent stay at The Montcalm London. I am delighted that you enjoyed the hotel facilities and the service whilst staying with us. Thank you also for mentioning our location, with Oxford Street, Bond Street and Hyde Park only minutes away the hotel is ideal for both business and leisure... More 

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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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