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The Montcalm London

5.0 of 5 34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England
#19 of 1,055 Hotels in London
349 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
The Montcalm London
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The Montcalm London
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349 reviews from our community

Traveler rating
    279
    52
    15
    2
    1
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46
149
10
68
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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    (349)
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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I wanted to propose, to my girlfriend and had booked a club room, however when I called the hotel, Laura and Janine , arranged for us to be upgraded to a suite, with Champagne and chocolates. They even spelled out WILL YOU MARRY ME in rose petals on the bed. What a fantastic suite amazing , huge with 2 bathrooms... More

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
79 reviews 79 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I have stayed at this hotel 3 times and will be the last. I booked my room on hotel.com at a cost of £230. Within 2 mins my confirmation was confirmed by email and I checked and realised the booking was for a different date, not the date I choose. I quickly contacted the hotel and explained it was the... More

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Montreal, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Montcalm on a trip to London in July 2014. I tend to choose smaller boutique style hotels over larger chain type hotels whenever I travel. After much research, I chose The Montcalm and did not regret it! In a city full of many hotels The Montcalm really stood out as great value, fabulous central location and... More

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1 review
5 of 5 stars Reviewed 1 week ago

We stayed at The Montcalm for a week. Everything was great and the hotel's location is very interesting (Marble Arch): we visited London only by foot! We recommend this hotel and hope to back to London soon.

Was this review helpful? Yes
Janine M, Guest Relations Manager at The Montcalm London, responded to this review

Dear Joana P, Thank you for taking the time to write this review. I am delighted to hear that you had a great stay with us. We are very lucky to have such a centrally located hotel and within a short distance to Europe’s longest shopping street. When visiting London I do believe walking is definitely a must, and although... More

Cambridgeshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

After booking online and speaking to the booking team on the phone for some questions, the customer service aspect was fantastic, this was further confirmed by a welcoming email from the Guest Experience Manager, Laura, who took time to personally contact us about our arrival. On arrival everyone from the doormen, reception, concierge and general staff (cleaning and assisting guests)... More

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Janine M, Guest Relations Manager at The Montcalm London, responded to this review

Dear LizzieLizard1066, Thank you very much for sharing this glowing review regarding your recent stay with us. I am thrilled to hear that you thoroughly enjoyed your stay with us and that our entire team went the extra mile to make sure that you had an unforgettable experience with us. Rest assured your lovely praises will be shared and celebrated... More

Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 5 nights. This boutique hotel itself is welcoming, as are all the staff. The whole hotel is tastefully decorated. Rooms are spacious for city accommodation. Large comfortable bed, with different pillow options. We received a free upgrade so enjoyed a Nespresso coffee, robe & slippers, lovely bathroom products and a funky feature in the bathroom which... More

Was this review helpful? Yes 2
MontcalmMarbleArch, Guest Relations Manager at The Montcalm London, responded to this review

Dear Mr. Slightly G, What a perfect summary of The Montcalm plus points. We are extremely lucky to be so well located, although being in such close proximity to Oxford Street does tend to be very dangerous for my pocket especially at the beginning of the month! Sixtyone is exquisite, my favorite dish being the Octopus Carpaccio and the Confit... More

Paris, France
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel really worths its money, the spa is beautiful and the location central, the staff very kind and helpful and a special thank you to daisy slavkova who really made this stay unforgetable.i would recommend it to a young couple like us .

Was this review helpful? Yes 1
MontcalmMarbleArch, Guest Relations Manager at The Montcalm London, responded to this review

Dear Chris T, Thank you for taking the time to write this review. Daisy was thrilled to read your kind words and she sends her best regards. As a team we strive to consistently create a fantastic atmosphere fit for guests of all ages and all walks of life. I do hope to have the pleasure of meeting you on... More

Rye, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is going to be short and sweet because there isn't any fault to find really. If I had to give a minus on anything it would be ware and tear on some of the furniture/furnishings in the room but that's all. Everything else was excellent!!!!!!!!!!!!!!!!!!!!

Was this review helpful? Yes
Janine M, Guest Relations Manager at The Montcalm London, responded to this review

Dear Texasthebigone1966, Thank you for your short and most definitely sweet review. We appreciate the time you took to write it. Thank you for highlighting the ware and tear of some of our furniture and I am pleased to inform you that our maintenance team are in the process of making perfect each of our 143 rooms, however with it... More

Leics
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Montcalm for 1 night after the Radio 2 Festival in a Day. The location is superb and from the minute we arrived until we checked out, nothing was too much trouble for the staff. The room was luxurious ( double deluxe) and the bed was so comfortable. We spent a couple of hours in the lovely... More

Was this review helpful? Yes 1
MontcalmMarbleArch, Guest Relations Manager at The Montcalm London, responded to this review

Dear Jok, Thank you for the wonderful review to which I am delighted to read that your experience with us was a great one! I am glad you found our rooms comfortable and you enjoyed our spa facilities. Did you have time to try one of our treatments? Possibly next time, I highly recommend the Aroma Therapy Massage it is... More

Cambridgeshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Having stayed in many wonderful hotels worldwide, yet to find a hotel that is the complete package. Starting from our first experience with the Montcalm reservation team it just got better and better. Welcoming attentive staff, every attention to detail thought of and delivered. As it was birthday celebration, was overwhelmed by the surprise upgrade given to Presidential Suite, rose... More

Was this review helpful? Yes 1
MontcalmMarbleArch, Guest Relations Manager at The Montcalm London, responded to this review

Dear Eileen S, Thank you very much for sharing this glowing review regarding your recent stay with us. I am thrilled to hear that from start to finish we have exceeded your expectations in every possible way especially as you were celebrating such a special occasion. We always strive to create unforgettable experiences for our guests and I could not... More

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Additional Information about The Montcalm London

Address: 34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Montcalm London 5*
Number of rooms: 143
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, WHM Global Ltd., Orbitz, Priceline, Travelocity, Venere, Cheap Tickets, Montcalm Hotel (London) Ltd & Precis Properties Ltd, Expedia, Agoda, EasyToBook, TripOnline SA, Odigeo and Tingo so you can book your The Montcalm London reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Montcalm London Hotel London
Montcalm Nikko Hotel London
London Montcalm Nikko Hotel
The Montcalm London England

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