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All 1,069 London hotels

The Montcalm London

5.0 of 5 Hotel   |   34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England (Marylebone)
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The Montcalm London
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Ranked #42 of 1,069 hotels in London
Certificate of Excellence 2013
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906 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

My stay at the Montcalm was an extremely pleasant experience. It was one of the best hotels I ve ever stayed and the staff was very courteous. They made me feel at home and were very responsive to all my requests. The breakfast spread was very good and the jacuzzi experience was amazing. I would specially like to thank Manik... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I took my girlfriend here for a romantic weekend in London. All I have to say is that this hotel is nothing short of perfection. The staff are so friendly and welcoming. The hotel is beautifully decorated and maintained. It's perfectly positioned, just off of oxford street. We were lucky enough to be upgraded to the royal suite which was... More

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear Tom G, Especially coming from a Senior Reviewer and subsequently experienced traveler such as yourself, it is fantastic having our service compared to that of a 6-7 star establishment. I am ever so happy that the team, and Laura in particular managed to exceed your expectations. Rest assured that your plaudits will be disseminated amongst the team accordingly, including... More

Beirut, Lebanon
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our stay could be only described as a unique and wonderful one. From the time we checked in till the Taxi picked us from the Hotel we were surrounded by true and warm team. Laura has done a great job from our reservation, to welcome us and by keeping us well treated. Exceptional staff, genuine and the smile never left... More

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear GhassanZiade, Reading your review this morning was the best start to the day any hotelier can wish for! On behalf of all the individuals and teams you mentioned, thank you so much for having shared this lovely review; it is incredibly rewarding for our team members to be recognised for a job well done, and reviews like these make... More

Kuwait City, Kuwait
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Location is great with beautiful rooms small but according to the standard in London it was OK. The staff were very friendly and helpful the bathroom was also great. It was little expensive but overall me and my wife enjoyed it.

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear Azizjmf1, Thank you very much for having shared your experiences online following your recent stay with us at the Montcalm. I am delighted that, despite the size of the rooms not being as generous as surely you must be used to in Kuwait, this did not detract you from enjoying your stay and ultimately leaving with positive memories. Should... More

Ubud
Contributor
19 reviews 19 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This small scale 5* hotel never fails to delight. Everything about this hotel is superb - location,staff, rooms, service, food. Congratulations and keep up the excellent service. Everybody was so pleasantly helpful and genuine it's unbelievable.

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear MotherofTwoUbud, Thank you so much for having shared this fabulous review on Tripadvisor! I am delighted that you had such a good stay and feel comfortable recommending us. We hope to see you soon again, and as always, should you require any assistance at all in personalising your stay, I remain fully at your disposal. Kind Regards, Alexander Henskens... More

London, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at the Montcalm for one night only. I was bumped to a suite, the staff was lovely. We stayed at the bar for a bit, the cocktail are good and the bartender was very friendly. The room was so quiet when technically the hotel is just seconds away from the crazy Oxford street/Marble Arch area. The bed was... More

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Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear fripouille715, Oh wow, what a lovely review! I am ever so pleased that you enjoyed your stay with us and that the team here at the Montcalm was able to exceed your expectations. I am also glad that the upgrade to the suite and the corresponding Hermes toiletries were well received and contributed positively to your stay. The next... More

Sunny Sussex
Contributor
20 reviews 20 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this as a last-minute treat for my husband and I to celebrate our 1st Anniversary. With both of us with a Hotel background, we are pretty hard to please and The Montcalm - whilst not perfect - was as close as we have come! Website problems meant our booking was done via email, however all requirements and requests... More

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Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear emzyc, Thank you so much for having shared this detailed and constructive review, as it is of tremendous help to us in improving our products and services for the future. I am pleased that, despite the abovementioned inconveniences, you still enjoyed your stay over all and have departed with a positive impression of our product, staff and service. Rest... More

1 review
5 of 5 stars Reviewed 1 week ago

As a birthday treat for me my friend and I booked an special lunch deal via virgin experiences at the 5* Montcalm hotel and wanted to make the visit extra special by adding a spa experience. I spoke to Janine and explained we had booked the lunch and wanted to add the spa. She was very helpful and accommodated our... More

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Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear Cookie D, I must admit that reading your review in the morning put an enormous smile on my face! It is simply fantastic to hear when our entire team combines efforts and pulls together to create truly unforgettable and wonderful guest experiences, such as with yours recently. I am delighted that you had such a good time, and hope... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I dont know where to begin. On the night I proposed to my GF, I surprised her with a stay at the Montcalm Hotel. I had prior spoken to Laura in guest relations who decorated my room with petals, champagne and chocolate strawberries. She was a PLEASURE to deal with and catered my every need. The hotel itself was fantastic.... More

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear JoelL L, Please allow me to congratulate you once more on the great news and hereby wish you and your partner a lifetime of happiness, health and prosperity ahead. I am ever so pleased that you enjoyed your stay and that Laura and the team managed to create an amazing experience for you through means of our personalised service.... More

1 review
5 of 5 stars Reviewed 1 week ago

I have worked in the hotel business for 47 years. My wife and I are the proprietors of our own hotel (The Langham in Eastbourne) and I spent thirty years as General Manager at The Grovesnor House Hotel on Park Lane. This is the first time my wife and I have stayed at the Montcalm and it is a first... More

Was this review helpful? Yes
Alexander_Henskens, General Manager at The Montcalm London, responded to this review

Dear langham66, On behalf of Janine and the rest of the team here at the Montcalm, I would like to thank you for having taken the time to write such an amazing review on Tripadvisor. Especially coming from a fellow hospitality professional as thoroughly experienced in the luxury industry as yourself, it is very rewarding for our team to hear... More

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Additional Information about The Montcalm London

Also Known As:
The Montcalm London Hotel London
The Montcalm London Hotel
Montcalm Nikko Hotel London
London Montcalm Nikko Hotel
The Montcalm London England
Address: 34-40 Great Cumberland Place | Top of Park Lane, Marble Arch, London W1H 7TW, England
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#30 Business Hotel in London
#33 Romantic Hotel in London
#33 Luxury Hotel in London
#57 Family Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Montcalm London 5*
Reservation Options:
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