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Pullman London St Pancras

4.0 of 5 100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel)
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Certificate of Excellence 2014
Pullman London St Pancras
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Pullman London St Pancras
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3,238 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We booked the Pullman St Pancras for its obvious location close to the Eurostar station. After arriving from a long flight, we checked in. The reception staff were pleasant and we were soon on our way upstairs to the room. The rooms was dated, not spotlessly clean, and disappointing. whilst we accept that hotels in London one can expect to... More 

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Shetland isles
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for our anniversary in December, We had a meal in the hotel it was fantastic, one of the finest meals we have had, although most of the wines were overpriced. When we arrived we were upgraded, without being told, to a lovely room with a great coffee machine, it was so comfortable and relaxing. The staff were... More 

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Senior Contributor
24 reviews 24 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Pullman london st pancras is very close to st pancras station. It's convenince to travel by eurostar. You can walk 5 minutes to station. Hotel staff's done good service for my family. Room is clean and comfort. Modern and nice for hotel design. Value to price and best choice for travel by eurostar.

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London, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Terrible bar service. Waited over 10 minutes just to be served at an empty bar (staff were preparing drinks for dining guests) while the bartender ignored us. Bar was filthy and covered in finished receipts and order tabs. No pint glasses left after 9pm so had to order half pints. Suggested that the staff clear tables in the lounge where... More 

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Liverpool, United Kingdom
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here recently for a conference and when I checked in there was a mix up with the rooms, my name and another delegates name had just one letter different, I ended up in his room and with no luggage, I was looked after very quickly and efficiently by the staff on reception and was then directed the correct... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here last night excellent rooms lovely friendly staff always waiting to speak to you help you amazing service and thank you to girl who kindly helped me with printing of my boarding pass this morning, she was so patient always smiling. She was a special person.

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here as a base for my Mother's 90th birthday. The reception and restaurant team were genuinely friendly and anticipated our needs at every encounter. They even presented my Mother with a gift of flowers on the actual day of her birthday. Nice touch. This is a modern, slick hotel in a good location (you can easily walk from St... More 

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Keith7777, I am so glad to hear that you enjoyed your time here at the Pullman London St Pancras. On behalf of the Team, we are delighted to read that you had a wonderful 90th birthday celebration with your family Your comments echo exactly the experience we wish for our guests and I’m so pleased that this turned a... More 

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Additional Information about Pullman London St Pancras

Address: 100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel)
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill , Euston / Kings Cross /St Pancras , Paddington / Maida Vale
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Pullman London St Pancras 4*
Number of rooms: 312
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Also Known As:
Novotel London St Pancras Hotel London
Accor London St Pancras
London Novotel
Novotel London Euston
Novotel Euston
Pullman London St Pancras England
Hotel Style:
#61 Family Hotel in London
#67 Romantic Hotel in London
#80 Business Hotel in London
#87 Luxury Hotel in London

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