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Pullman London St Pancras

#105 of 1,055 Hotels in London
Certificate of Excellence
100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel)
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Pullman London St Pancras
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Pullman London St Pancras
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3,415 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Top Contributor
69 reviews 69 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed today NEW

We had a conference at the Pullman, stayed for 1 night there. It is spacious and good size for 1 occupancy. Room is clean and good bathroom size. Only thing is that it faces the road and it gets very noisy at night. Breakfast is good with a big spread snd staff are all happy. Very easy to recognised by... More 

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Pune, India
Top Contributor
161 reviews 161 reviews
53 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed today NEW

I had stayed in this property as part of a 3 day seminar. The hotel itself is not too far from London City Airport. But there is a good amount of traffic to the location around the hotel, and hence it took some time to reach there. On arrival, the staff at the hotel were very courteous and offered me... More 

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Nottingham, United Kingdom
Top Contributor
158 reviews 158 reviews
24 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was our first time at the Pulman hotel, and it certainly will not be out last. On entering the hotel we felt at home, the welcome was warm and very friendly, initially from the impeccably dressed doorman, and then from the specially designated welcomer! We felt special, and as if the staff at this hotel really cared about us.... More 

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bruxelles
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great staff and perfect breakfast. I loved the breakfast! Fresh fruits and Greek yogurt were AWSOME! The coffee was really good + FRESH juice! I wanted an "ouef a la coque" and the chef made it for. One remark: The staff is not always very experienced. I asked an Americano but I received a filter coffee. Then, they brought me... More 

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Prague, Czech Republic
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I travel for business 10 times a year and I have experience hotels from the cheapest to the more luxurious like shangri-la. My one night stay at Pullman in London was arguably the best hotel experience I had. From the doorman in a derby hat to a manager swiftly taking care of smoldering ashtray outside the hotel to the receptionist... More 

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Oschon, I would like to thank you for providing us with your feedback relating to your recent stay at the Pullman London St Pancras. I am delighted that your experience in our hotel was such a positive one and I look forward to welcoming you back again. Kind regards, Faith Johnston Guest Experience Manager More 

Italy
1 review
5 of 5 stars Reviewed 5 days ago NEW

Love this place! Great service, great rooms and got an upgrade. Staff was polite. Food and service was fast and nice. Breakfast was also included in the Hotel rate. Within walking distance from several train stations. Did not want to leave! Strongly and highly recommend it!

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear TA1979, I would like to thank you for providing us with your feedback relating to your recent stay at the Pullman London St Pancras. I am delighted that your experience in our hotel was a positive one and I look forward to welcoming you back again. Kind regards, More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

We got engaged here and the hotel was superb. Excellent rooms, 1 min walk from tube, great location, great value, breakfast was fantastic and staff could nt do enough for you. Great views from 12th floor. Bravo, we'll be back asap!

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Ruairi41, I am so glad to hear that you enjoyed your time here at the Pullman London St Pancras! Your comments echo exactly the experience we wish for our guests and I’m so pleased that this turned a simple stay into a great experience. I do hope we get the opportunity to welcome you back. Best regards, F Johnston... More 

York, UK
Top Contributor
296 reviews 296 reviews
121 hotel reviews
213 helpful votes 213 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for just one night - a Friday. The rates charged by the Pullman are normally higher than we would be prepared to pay. However, we got an absolute bargain and booked the night. We couldn't fault any of the staff who were impeccable. We requested a quiet room and were duly offered a room on the fourth... More 

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Skeldergate, We sincerely appreciate the effort in sharing your experience with us and these feedbacks will definitely play a big part in making necessary improvements for the hotel. We do provide 4 different types of pillows to suit the comfort level of our guests. And of course, please feel free to talk to our Welcomers who are more than... More 

Manchester, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

From the moment I reached the entrance, I felt a warm and professional welcome. The attention to the customer is first class from every angle. The deluxe room was spotless as you'd expect and well appointed. Being on the top floor, I had great views over the city. There is a gym but I didn't have the time to use... More 

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Anne H, We sincerely appreciate the effort in sharing your experience with us. Relationship hospitality is important to us and makes a huge impact for our guests' experience. Glad to know that you enjoyed the professional and friendly service. It will be my pleasure to share your kind comments with Yasmin Keen, our new Operations Manager. Thank you again... More 

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