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All 1,073 London hotels

Pullman London St Pancras

4.0 of 5 Hotel   |   100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel) (Camden / Primrose Hill)
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88%
Ranked #101 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Chip C Palm Beach Gardens, Florida
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2,889 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palm Beach Gardens, Florida
Contributor
16 reviews 16 reviews
5 of 5 stars Reviewed yesterday NEW

I've never been in a hotel where the whole staff seemed to move with purpose. No wait at the front desk. As we checked in, someone was upstairs pulling out the sofa bed for my son. Everything was ready when we walked into the room. When we went to breakfast, the hostess was VERY efficient. She asked room number and... More

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Ohio
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

Very friendly & helpful staff made our stay a real pleasure. Large comfortable lobby with restaurant & bar. One of the best & largest breakfast buffets I've ever experienced while traveling. Rooms were small & clean, but lacked any shelving to put things away. Just one large table with a long bench next to the bed to set suitcases on,... More

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Cherbear8, Thank you for your feedback relating to your recent stay at the Pullman London St Pancras. I am delighted that your experience in our hotel was a positive one and you enjoyed the buffet breakfast at the Golden Arrow. Our central location is indeed a great advantage for our guests as they travel around UK, London or Europe.... More

1 review
5 of 5 stars Reviewed 2 days ago NEW

Very friendly and helpful, welcoming staff! Great room with a great view. The breakfast offered a wide range of food and the nearby Underground and Eurostar was a benefit for my trip. The concierge service was excellent.

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Craig C, Thank you very much indeed for your kind comments. I am so pleased to hear that you enjoyed all aspects of your stay- something that we strive for with every guest ! We hope to welcome you back to the Pullman London St Pancras again. Sincerely, F Johnston Guest Experience Manager More

Lokeren
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is really close to St Pancras Station. Pefect for people who take the Eurostar. In the station there's also the underground that gets you everywhere in London. The hotel have a beautiful lobby, me and my friend looked forward after a day in the city to relax with a pint Coca Cola there :D! The breakfast was phenomenal!... More

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Senna92, Thank you very much indeed for your kind comments. I am so pleased to hear that you enjoyed all aspects of your stay- something that we strive for with every guest. Of course, I am glad that you find the lobby an enjoyable place to relax with a Coke at the end of long day in London. Your... More

Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was extremely comfortable and a wonderful change from the "old world" charm that many London hotels rely on. The lobby is stylish and spacious and actually a place where one wants to hang out! My room was spare but very comfortable. The bathroom was like something out of Architectural Digest. The breakfast buffet was the most extensive I've... More

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear tinglazed, Thanks very much indeed for the kind review. I’m very pleased to hear they we exceeded your expectations and that you enjoyed your time with us. It will be my pleasure to share your comments with the rest of our team. We are truly passionate about our guests' experience and I am glad it shows! We hope to... More

Kirkland
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a modern design hotel with the higher end design in the common areas. The rooms were not as luxe as anticipated for the price. There was no shelf to put personal items beside the sink. This was a common complaint of fellow travelers. The room décor was modern, but the kind of modern that implies skimping on materials.... More

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Exp T, Thank you kindly for the kind review. I greatly appreciate your kind comments with regards to the associates and the hotel as a whole. I am sorry to hear that we fell short on the gym equipment. This is something that we will address and I do hope that on your return, you will see a significant... More

Manly, Australia
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

On this trip we had only 2 nights in London before catching the Eurostar to Paris. Therefore, we chose this hotel as we had caught a train from Sheffied & wanted to be close to St Pancras. Very efficient check in and we were surprised with a lovely deluxe room which they upgraded us to and it was superb. Easy... More

Was this review helpful? Yes 1
FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear TurnboSydney, Thank you for your review. I am delighted to read that you had an enjoyable time with us. We certainly hope that we will see you again. Hope your journey home was a comfortable one too. Best, F Johnston Guest Experience Manager More

Brisbane, Queensland, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We choose this hotel for its proximity to St Pancras Station. Very difficult to walk to station with luggage although we had luggage on 4 wheels. The foyer and restaurant of this hotel was without fault. The food was excellent and very beautifully presented. The restaurant staff was efficient and very friendly it was a joy to have dinner with... More

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Lorraine W, Thank you for taking the time to write your review. Your kind comments are most gratefully received. Although, I’m sorry to hear that there was some difficulty with the bathroom, this has been duly noted. I have asked our Maintenance Team to check the drainage to ensure that all are in good working order as the 'flood'... More

Leicester, United Kingdom
Top Contributor
77 reviews 77 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had to spend the night here due to a delayed Eurostar meaning I missed my last train home. Reception staff efficient, although not superb. Room was on 7th floor facing Euston Road, which was quite surprisingly quiet (1am - 6am!) except for sirens, and the d**d airconditioning unit which was making a racket and I couldn't get to turn off... More

Was this review helpful? Yes 1
FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Chalmers30, Thank you for taking the time to share your feedback with us. Your kind comments are most gratefully received. Although, I’m sorry to read that you experienced several service issues. Please rest assure that we expect a higher level of performance from our team foro ur guests. These issues have been noted with our Team. Your feedback is... More

Middle East
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Pullman impresses from the moment one enters the modern lobby. This has several seating areas and opens on the bar / restaurant area. Friendly staff greet everyone and check-in went smoothly and very pleasantly. We were on the 16th floor in a deluxe room, having paid for an upgrade to a higher floor (GBP12 per night extra). The central... More

Was this review helpful? Yes
FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Xeta, Thank you for taking the time to share your feedback with us. Your kind comments are most gratefully received. Although, I’m sorry to read that you experienced service issues. Please rest assure that we expect a higher level of performance from our team for our guests. These issues have been noted with our Team. Your feedback is truly... More

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Additional Information about Pullman London St Pancras

Address: 100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel)
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill , Euston / Kings Cross /St Pancras , Paddington / Maida Vale
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Pullman London St Pancras 4*
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Also Known As:
Novotel London St Pancras Hotel London
Accor London St Pancras
London Novotel
Novotel London Euston
Novotel Euston
Pullman London St Pancras England

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#61 Family Hotel in London #75 Romantic Hotel in London #77 Business Hotel in London #83 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
Following a £10million transformation the hotel this 4-star upscale hotel is perfectly located for business or leisure. Only 3 minutes' walk from the International Eurostar terminal and 5 minutes' walk from Kings Cross or Euston Underground and train stations. Pullman London St Pancras is well placed in Central London, adjacent to the British Library. The British Museum, Covent Garden, Oxford Street, West End and The City are only 10 minutes away by Tube. The hotel is also only 7 minutes away from Stratford's Olympic Park by Javelin train. Pullman St Pancras boasts the Golden Arrow restaurant and bar, as well as complimentary (standard) Wi-Fi internet access, a fitness centre, 17 meeting rooms and 24-hour room service. ... more   less 
Number of rooms
312

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