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Pullman London St Pancras

4.0 of 5
100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel) (Euston / Kings Cross /St Pancras)
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Pullman London St Pancras
Ranked #170 of 1,081 hotels in London
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1,886 reviews from our community

Traveler rating
    695
    840
    255
    59
    37
See reviews for
Families
270
 
Couples
730
 
Solo
225
 
Business
427
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sintra, Portugal
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 24, 2013 NEW

It's a nice hotel with great staff and always available. Usually they speak more than one language. The rooms are fine for business trips and the breakfast is good. It's very close to the Sta Pancras Station (less than 5 minutes walking).

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Ghent, Belgium
1 review
5 of 5 stars Reviewed May 24, 2013 NEW

We felt welcome during our whole stay. Location of the hotel was excellent, since it was almost right next to the St. Pancras Station were we arrived. The staff was friendly and everything went smoothly, we had no problems at all. They were also eager to deal with all of our requests. The breakfast buffet was really delicious and extensive... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 23, 2013 NEW via mobile

Stayed three nights and upgraded from superior to delux room. Large room; quiet and fast check-in. Received drinks voucher for being a Platinum member and a small gift, along with the room upgrade. Dined in the golden arrow restaurant for one evening meal and food was satisfactory. Service was slow and took a while for the meals to come from... More

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Rugby, United Kingdom
1 review
5 of 5 stars Reviewed May 23, 2013 NEW

I have travelled the length and breadth of this country staying in hotels and have yet to encounter a better hotel for the money paid. Excellent location with welcoming staff ,I can't praise this hotel enough. Will be my first choice when visiting London again.

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Cumbrian
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 22, 2013 NEW

We stayed for just one night in a premium room on the 9th floor. The Hotel is nice and modern and we had a large room that was very comfortable. Breakfast was one of the best hotel breakfasts that I have had in a very long time and all the staff were very helpful. We also had lunch which was... More

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See 6 more reviews by Ber909 for London
FaithJohnston, Manager at Pullman London St Pancras, responded to this review
May 23, 2013

Dear Guest, Thank you for your feedback regarding your recent stay at the Pullman London St Pancras. The breakfast buffet at the Golden Arrow is such a treat; great variety, fresh produce and delicious selection. I am glad you had a chance to enjoy it. That's a great way to kick start your day in London! Thank you again and... More

Toronto, Canada
1 review
5 of 5 stars Reviewed May 22, 2013 NEW

First visited the hotel when it was a standard Novotel, chose it for its proximity to the underground (1 hour Piccadilly line to Heathrow) and walking distance to Covent Garden, Soho & British Museum. Revisited last Summer just after it was refurbished and again in May 2013. Staff are highly trained and attentive, right balance between friendly and intrusive. Décor... More

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UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 22, 2013 NEW via mobile

I am very impressed with this hotel. I am a very fussy customer and I could not fault this hotel. The service was excellent, the room was clean, modern and functional. The bed was comfortable and peaceful. The breakfast was delicious and even catered well for vegetarians! As well as staying at this hotel I attended a corporate function here... More

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review
May 23, 2013

Dear Guest, Thank you for your feedback relating to your recent stay at the Pullman London St Pancras. I am delighted that our team was able to impress you. It will be my pleasure to share your kind comments with the rest of my team. We really do appreciate feedback from our guests; the vast variety of vegetarian options is... More

Leeds
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 22, 2013 NEW

This is a really nice hotel within five minutes walk of St Pancras and Kings Cross stations. Euston is not many more minutes away. It is ideal for an overnight stop-over for the early morning Eurostar services. The room we had was overlooking the British Library gardens and was very quiet for a London Hotel. The staff were helpful from... More

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review
May 23, 2013

Dear Guest, Thank you for your feedback regarding to your recent stay with us.. I am delighted that your experience in our hotel was a positive one. Our central location to the three mainline stations is an added advantage for travellers such as yourself. I am glad our team was on hand to assist you during your time at the... More

A TripAdvisor Member
5 of 5 stars Reviewed May 21, 2013 NEW

Very warm and attentive welcome on arrival. Room was spacious and extremely comfortable with well appointed bathroom and superb shower. The Pullman was an excellent stopover before getting Eurostar next morning and made a great start to the holiday

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Review collected in partnership with Accorhotels.com

FaithJohnston, Manager at Pullman London St Pancras, responded to this review
May 22, 2013

Dear Guest, Thank you for your feedback relating to your recent stay at the Pullman London St Pancras. I am delighted that your experience in our hotel was a positive one. It will be my pleasure to share your kind comments with the rest of my team. Pullman aims to provide a stimulating atmosphere combined with lively service to our... More

Weston super Mare, United Kingdom
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 21, 2013 NEW

The rooms are cleverly designed, new and clean. Great front desk staff, all friendly. Breakfast let us down - Saturday there was a 20 minute queue into an area which appeared to be designed too small for the number of guests. On Sunday our table was cleared away whilst we were seeking our second course despite me leaving my room... More

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See 2 more reviews by bandp2 for London
FaithJohnston, Manager at Pullman London St Pancras, responded to this review
May 22, 2013

Dear Guest, Thank you for providing us with feedback relating to your recent stay at the Pullman London St Pancras. I am sorry to note that we were unable to provide the guest experience that you were looking for. I have personally raised the concerns that you shared on the on-line survey with my team. and I would like to... More

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Hotel Summarization (Beta)

What travelers say

  • Kings Cross(79)
  • Very good(49)
  • British library(34)
  • Great location(22)
  • Executive room(15)
  • High floor(11)
  • Internet access(6)
  • Great view(6)
  • Clean and comfortable(6)
  • Very comfortable(4)

Additional Information about Pullman London St Pancras

Address: 100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel)
Phone Number:
Region: United Kingdom > England > London > Euston / Kings Cross /St Pancras , Paddington / Maida Vale
Amenities:
Business Center Fitness Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
#116 Luxury Hotels in London
#128 Business Hotels in London
#133 Family Hotels in London
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Pullman London St Pancras (formerly the Novotel St Pancras). Following a £10million transformation the hotel this 4-star upscale hotel is perfectly located for business or leisure. Only 3 minutes' walk from the International Eurostar terminal and 5 minutes' walk from Kings Cross or Euston Underground and train stations. Pullman London St Pancras is well placed in Central London, adjacent to the British Library. The British Museum, Covent Garden, Oxford Street, West End and The City are only 10 minutes away by Tube. The hotel is also only 7 minutes away from Stratford's Olympic Park by Javelin train. Pullman St Pancras boasts the Golden Arrow restaurant and bar, as well as complimentary (standard) Wi-Fi internet access, a fitness centre, 17 meeting rooms and 24-hour room service. ... more   less 
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Also Known As:
Novotel London St Pancras Hotel London
Novotel London St Pancras Hotel
Accor London St Pancras
Novotel London
London Novotel
Novotel London Euston
Novotel Euston
Pullman London St Pancras England

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Pullman London St Pancras
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