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Pullman London St Pancras

#102 of 1,050 Hotels in London
Certificate of Excellence
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100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel)
Best prices for: 1 room 1 guest
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Pullman London St Pancras
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Pullman London St Pancras
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3,494 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canberra, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

I chose this hotel because it was easy to get to from Heathrow by tube, close to St Pancras International for the Eurostar, and the room had a lounge area that had a sofa bed for our child. The staff were very welcoming and helpful throughout our stay. The room seemed small but as we only slept in it and... More 

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Milan, Italy
2 reviews
5 of 5 stars Reviewed yesterday NEW

i stayed @ Pullman 2 nights for owrk. they have a fitness club opened 24h , good! i recommend to take the breakfast in, because is very very good, they have sweets fruits(very kinds of fruit) and english breakfast...is delightful! take the central lifter and go to the last floor...is transparent!

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Chester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

i recently stayed at the pullman hotel for 2 nights over bank holiday weekend, it was very good located next to euston main line station and tube connections. check in was quick and easy, found the room was the 2nd floor was very modern and clean, with walk in shower which was great, not much of a view out of... More 

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Charleston, South Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Reception, staff and room were fantastic. Very conveniently located just a short walk from Kings Cross metro station and St Pancras rail station. Easy to catch the hint guy speed across the Chunnel. Will stay here again. No complaints at all.

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Don1987, Thank you for your kind review and I am delighted that you enjoyed your stay with us and hope to welcome you back again. With warm regards, F Johnston Guest Experience Manager More 

Norwich
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Always a warm welcome, right from the immaculately dressed and impeccably polite doorman through to the charming personnel on reception. This hotel is so perfectly placed, and within such easy walking distance, to St Pancras and Kings Cross railway stations making it the perfect start and finish for our Great Rail Journeys. The choice and quality of the buffet breakfast... More 

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Michael H, Many thanks for taking the time to post a review of Pullman London St Pancras on TripAdvisor. From our passionate Welcomers, fabulous dining experience and the convenience of our location, we are all about offering unique and luxurious experiences to all our guests. It is with great pride that I will pass on your compliments to the... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

We were in London for 2 nights & decided to stay in Kings Cross as it was central. The hotel was lovely & the staff were very friendly & helpful - not at all stuffy! My son was very excited & impressed when the wonderful waitress Lucia asked him what his 3 favourite fruits were & then presented him with... More 

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Jenny H, Many thanks for taking the time to post a review of Pullman London St Pancras on TripAdvisor. From our passionate Welcomers to the luxurious rooms and the convenience of our location, we are all about offering unique and luxurious experiences to all our guests, especially our youngest guests. It is with great pride that I will pass... More 

Aartselaar, Belgium
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Excellent stay only few steps away from train station st. Pancras. Great reception, vivid , enthousiastic personnel. We immediately felt at home. Authentic service. I highly recommend This hotel for both business and private purposes.

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Sarah M, Thanks so very much for your review. Making our guests feel at home is hugely important to us so I’m thrilled that you felt comfortable and welcomed This is our ultimate intention- to provide an ultra-luxury experience without intimidating. Your compliments are greatly appreciated and we hope to see you on your next trip to London. Best... More 

Burnley, United Kingdom
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed with a friend for two nights at the Pullman. From the moment you enter this hotel you realise that the Customer comes first in everything. Speedy check in - we arrived at 11.30 am so impressed by early room and late check out 3.00pm all made our stay complete. The restaurant service and food were excellent and breakfast... More 

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Soulsister10, Thank you for choosing to stay at the Pullman London St Pancras and for leaving a review on TripAdvisor. It is great to hear that our wonderful Welcomers have gone the extra mile to make sure your stay would meet your expectations! The hotel is located in central London and a stone’s throw away from iconic landmarks and... More 

Reading, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel situated a very short 5 minute walk from London St Pancras. The check in and welcoming staff were very friendly and we were offered a drink while sitting in the lobby, great gesture. The room was large and newly designed bathroom. The views over the city were great.

Was this review helpful? Yes
FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Scotty_NZ_89, Thank you for choosing to stay at Pullman London St Pancras and for sharing your experience with us on TripAdvisor. We are delighted to read that you had an enjoyable stay with us! Our Welcomers are handpicked to go the extra mile for all guests to feel special when staying with us. We are excited to welcome you... More 

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