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Pullman London St Pancras

4.0 of 5 Hotel   |   100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel) (Camden / Primrose Hill)
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Ranked #107 of 1,063 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
jayjay797 Brisbane
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3,039 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane
Contributor
19 reviews 19 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed here on our last night in London on way home to Australia We arrived on Eurostar to pouring rain but hotel in a very handy five minute walk Our room was ready for our early arrival which is always a bonus. We were celebrating our 30th wedding anniversary and as soon as we had settled into our room there... More

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Adelaide, Australia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Pullman London was a good choice for a one night stay in London before travelling by Eurostar to Paris. Our room was at the rear of the hotel, quiet, clean and the twin beds were very comfortable. My husband particularly enjoyed the excellent shower. We decided not to have the breakfast, choosing to eat at the St Pancras station.... More

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Granges-Paccot, Switzerland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

All was realy perfect. The hotel, the staff. The Hotel offered to me a cake for my birthday. I will never forget it this moment. Thank you very much. Kind regards, Mrs Hani.Aldo the location of the hotel is very good

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear NERIMAN H, Happy birthday wishes again from our team at the Pullman. We are delighted to read that you enjoyed your stay with us. 'Perfect' is such a wonderful endorsement and we truly appreciate it. And of course, we think no birthday celebration is complete without a cake!! We hope to welcome you back again. Best wishes, F Johnston... More

Derby, United Kingdom
Top Contributor
61 reviews 61 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked direct and asked for a quiet room with a bath, got exactly that. Great start with very pleasant reception staff, wonderful ground floor area, spotlessly clean light airy and very modern. Room perfect with everything we both asked for and needed. Slept really well in well proportioned sized room, extra large comfy bed and barely a sound to be... More

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear steviedib, Thank you very much indeed for taking the time to share your experience with us on TripAdvisor. I am so pleased to hear that you enjoyed all aspects of your time with us- something that we strive for with every guest. Indeed the breakfast buffet at the Golden Arrow Bar & Restaurant is highly rated by our guests... More

Hong Kong, China
Top Contributor
68 reviews 68 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel for two nights in September. Location of hotel good as it was near to Metro and Rail Station. The hotel rooms were spacious and clean while hotel personnels were mostly customer-oriented. Breakfast nice while several fast food shops available in vicinity. Will recommend to others when visiting London.

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear YTCHENG, Thank you so very much for your kind comments. I’m so pleased to read that you enjoyed your stay with us. Wee hope to welcome you back again. With all my best. F Johnston Guest Experience Manager More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I regularly stay at the Pullman. The hotel staff and management pay a lot of attention to their regular guests. This goes from a warm welcome at check in to providing attention to making your stay unique. Any comments or suggestions are listened to and actioned. For example I mentioned that there was only salted butter at breakfast. A few... More

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Lode S, We sincerely appreciate the effort in sharing your experience with us and as you can see, these feedbacks will definitely play a big part in making necessary improvements for the hotel. Listening and responding to the needs of our guests is vital - the little touches makes a big impact for our guests! It's delightful to read... More

Cardiff, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the Pullman last night. Lovely modern hotel with good sized rooms. Better than the rooms though are the staff, always smiling and enthusiastic. I wish I'd paid more attention to the names of the staff I dealt with, Arianna and Jaroslav I think were their names, but the service was always professional and helpful. As a ClubAccor Platinum... More

Was this review helpful? Yes 1
FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear wellzee_uk, Thank you So much for staying at Pullman London St Pancras and for sharing your experience on TripAdvisor. I will personally pass on your compliments to our Team for their outstanding service especially Jaro, Arianna and Mar (our Guest Relations Manager). It is of the upmost importance that our Welcomers go out of their way to welcome our... More

York, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Comfortable well-located hotel for exploring London and getting back to our mainline station. We're vegan and they are very flexible and willingly cater for our dietary needs and as ever, it's always worth forewarning them if you have specific food requirements. Comfortable, well-appointed rooms and a nice bar and restaurant. Recommended.

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Russell_Efrog, Thank you so very much for your kind review. Flexibiliy and adaptability are values by which we live by at the Pullman and I am delighted to read that we showed those values with you. We hope to have the opportunity to welcome you back in the near future. Best, F Johnston Guest Experience Manager More

Taunton, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel staff were helpful and approachable as expected of a main chain hotel. Service at all times was friendly and efficient. The piped music in the main bar/restaurant area was too loud to be background but when mentioned the staff were prepared to turn it down immediately - not needed as we had our drinks in an adjacent lower... More

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Netgezien, Thanks very much indeed for the kind review and I’m very pleased to hear that you enjoyed your time with us. Listening to our guests as a key to our success and I am delighted that our team did just that! We understand that our guests have different needs and comfort level. We hope to welcome you back... More

Nottingham
Top Contributor
62 reviews 62 reviews
16 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great hotel, very swish on arrival. 5 minute walk from St Pancras and check in nice and easy. Breakfast plentiful and great choice of food and drinks. Great exhibition facilities/catering too. Pub and Pizza Express within 1 minutes walk so that was handy. Downsides: Our room was a twin room, not a lot of room in there but quite smart.... More

Was this review helpful? Yes 1
FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear whammers29, Many thanks for choosing to stay with us. I’m so glad to hear that for the most part, everything was to your satisfaction. As we are located in central London in bustling Euston Street, the hustle and bustle of the streets is hard to avoid however we do have rooms located at the rear of the hotel, away... More

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Additional Information about Pullman London St Pancras

Address: 100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel)
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill , Euston / Kings Cross /St Pancras , Paddington / Maida Vale
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Pullman London St Pancras 4*
Number of rooms: 312
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Also Known As:
Novotel London St Pancras Hotel London
Accor London St Pancras
London Novotel
Novotel London Euston
Novotel Euston
Pullman London St Pancras England

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