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Pullman London St Pancras

#97 of 1,054 Hotels in London
Certificate of Excellence
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100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel)
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1 room 1 guest
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Pullman London St Pancras
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3,712 Reviews from our TripAdvisor Community

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Traveler rating
    1,885
    1,347
    341
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593
1,509
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (604)
Date | Rating
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  • All months
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    (878)
  • Jun-Aug only
    (1116)
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    (893)
  • Dec-Feb only
    (825)
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Beijing, China
1 review
5 of 5 stars Reviewed yesterday NEW

Two things make pullman excellent -- great location, very close to King's Cross and Euston; great breakfast, fruits, bread, you name it. A typical day staying in Pullman is to have a complementary brunch and to walk to British Museum, or British Library, or to take the subway to Hyde Park, and other places.

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Sydney, Australia
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Lovely hotel with trendy decor. We were offered an upgrade which was very nice.Choose this hotel because it was close to Eurostar station, very handy. Close to tube station as well. The breakfast was very good, staff excellent. Definitely recommend.

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Kfar Saba, Israel
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As you enter the hotel the impression you got a special place. Outside the hotel building looks gray but once entering just feel great. Spectacular design and staff are so kind and nice. We got a nice room on the 11th floor with a lovely view. Do not miss the middle elevator ride (I do not want to ruin the... More 

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London, United Kingdom
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The beginning of this stay started badly with a mix up wit the booking, apparently the reservation was not finalised despite an email indicating so. The hotel did honour our dinner and room rate after quite a wait at the reception, this was a relief! As this was our anniversary and having told Pullman they were very nice and sent... More 

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Manchester, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My granddaughter passed her entrance exam for grammar school so this was her special treat for all her hard work and wow this turned out to be extra special. This hotel is the best I've stayed at in London and I have been coming every year for the past 15 years, always trying a different one each time. The staff... More 

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Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

What a great hotel at a great price. Have previously stayed at other hotels in the area and by far this is the best (and surprisingly the cheapest!). Elaine at the front desk was fantastic and even sent us up some macaroons and a card! The room was huge with a lovely rain shower, comfy bed and fast WiFi. The... More 

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Australia
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel for one night after flying from Australia on the way to Paris. Was looking for something close (walking distance) to St Pancras and this hotel fit the bill. I don't think I'd stayed at a Pullman hotel before and this hotel was a great, pleasant suprise. We were dropped off out front and a bellman was... More 

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Scotland
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Cannot rate this hotel highly enough! This was our third stay and we enjoyed it so much. We had a deluxe double room on the 11th floor and it was very comfortable and clean. The shower was large and powerful and toiletries were replenished daily. As usual the breakfast was excellent - the best in any hotel we've stayed in.... More 

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Lainey50, Welcome back and thank you very much for taking the time to share your experience with us on TripAdvisor. I am so pleased to hear that you enjoyed all aspects of your time with us- something that we strive for with every guest. Please accept our warmest birthday from the rest of our team. Your review is greatly... More 

Boxmeer, The Netherlands
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was my second time staying in the Pullman Hotel - London. The hotel is always my first choice. You pay a little more, but everything is taken care of. The location when I arriving with the Eurostar train is just excellent. Just a 2 minute walk and you are at the hotel. The service already starts by the entrance.... More 

Review collected in partnership with Pullmanhotels.com

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FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear Vectar, Welcome back and thank you very much indeed for the kind review. You have encapsulated exactly what we are trying to achieve and both the team and I truly appreciate your endorsement. Indeed the views from the high floors are pretty spectacular - glad you had a chance to enjoy it. We look forward to welcoming you back... More 

Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We have just returned from my hen do and we cannot fault the Pullman hotel and its service in any way. From the moment we checked in they were attentive. They provided us with rooms all on the same floor for ease and a separate area for breakfast so we weren't too loud for the other guests. I would recommend... More 

Was this review helpful? Yes
FaithJohnston, Manager at Pullman London St Pancras, responded to this review

Dear lucydee2009, Thanks very much indeed for the kind review. I’m very pleased to read that you enjoyed your time with us. And of course, we are glad that you had a wonderful hen night in London. Thank you again and we hope to welcome you back ... perhaps for an anniversary some day! Best. F Johnston Guest Experience Manager... More 

Hotel Review Summarization

What travelers say

  • Kings Cross(51)
  • Very good(32)
  • British library(23)
  • Great location(21)
  • Executive room(5)
  • High floor(4)
  • Very comfortable(4)
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