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The Park Lane Sheraton Hotel

5.0 of 5 Hotel   |   Piccadilly, London W1J 7BX, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #645 of 1,054 Hotels in London
A recent review
3 of 5 stars reviewed 1 week ago
ScottinDC1975 Washington DC, District of Columbia
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1,999 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for The Park Lane Sheraton Hotel
See the most recent reviews
Washington DC, District of Columbia
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I've stayed at this hotel several times over the past several years. The tea room is nice with a small nice bar. The pricing at the bar is a bit steep for the quality of this hotel though. The room I last got was a studio/juior suite. Was upgraded to that room. It was dated in its furnishings, but still... More

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Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed at this property for more than 10 years regularly. The lack of capital has finally caught up with it. We were planning a 4 night stay, but had to check out after the first night. We had issues with the air conditioning, plumbing and general condition of the room. I did give a second star for the... More

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Senior Contributor
22 reviews 22 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Visited for afternoon tea and I have to ask how on earth this hotel still has 5 stars to it's name?! Absolutely agree with the reviewers below that it is shabby in the extreme. It does however seem clean, as the overriding smell of bleach in the toilets testified to. The food was ok, but the atmosphere non- existent. I... More

Was this review helpful? Yes 1
Bristol, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

I've stayed in many 5 star hotels and for the price this just does not cut it. The shower did not work at all, so having to rush having a bath before checking out is awful. The mirror was covered in dirt, and the floor had obvious splotch marks where the previous person had had a shower etc. I hate... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Typically when I stay at a sheraton, I am not expecting a 5- star hotel. (although I got that in Gran Canaria--Fabulous) I use TripAdvisor a lot and try my best to read into reviewers comments. I was only there one evening. The location for London I felt was great. I was not there on business, so the proximity to... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I booked this as one of Lastminute's secret hotels so paid just over £100 for my room. In London you could pay that and be in a Travelodge so it was a good price but the hotel itself is not what I was expecting based on the five star billing. The room was old and a little bit tired with... More

Was this review helpful? Yes 1
Berks, UK
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here with a Lastminute.com secret hotels deal. Being a realist I didn't expect to be treated like royalty but frankly the whole thing was a bit rubbish. Reception staff who didn't seem to much care - it was a birthday treat for my niece but I had to ask to be put in a twin room, also requested... More

Was this review helpful? Yes 1
Gurnard
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night so that we could see a show.It was booked by my daughter as part of a birthday present.When I looked at the reviews I was a bit apprehensive.I needn't have been.There is no doubt in my mind this is a 5* hotel that supplies a 5* service.We were upgraded to a suite and received... More

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Melbourne
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was a bit worried about this hotel based upon some of the reviews, but it is a very comfortable hotel with great facilities in a wonderful location. Yes our room was small, but so are a lot of hotel rooms in London. It was very clean and the bed was super comfortable. The hotels bar and afternoon tea area... More

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Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Without question, the Sheraton Park Lane has one of the finest staffs ever assembled. From the Porters, Front Desk Clerks, Concierges, Housekeepers, Restaurant Managers and Servers to Assistant Managers everyone knew their jobs and executed them beautifully. Kudos to the whole team! We had some room issues - all of them were expeditiously resolved. The hotel is scheduled for renovation... More

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Hotel Summarization (Beta)

What travelers say

  • Buckingham palace(27)
  • Palm Court(24)
  • Great location(21)
  • Very good(11)
  • Tube station(6)
  • Art deco(5)
  • Short walk(5)
  • Standard room(5)
  • Afternoon tea(4)
  • First floor(4)

Additional Information about The Park Lane Sheraton Hotel

Address: Piccadilly, London W1J 7BX, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Park Lane Sheraton Hotel 5*
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Also Known As:
Park Lane Sheraton
Park Lane Hotel London
Sheraton Hotel London
London Sheraton
Sheraton London
The Park Lane Sheraton Hotel London, England

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