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The Park Lane Sheraton Hotel


The Park Lane Sheraton Hotel
Hotel class 5 of 5
Piccadilly, London W1J 7BX, England
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Traveler Reviews

51% Recommend
3.0 of 5 stars 334 reviews
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By trip type
All (334)
[ Date ] [ Rating ]
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5 of 5 stars
LizzyPasta 5 contributions
Hampshire, UK
Jul 13, 2009 | Trip type: Family New

Before we went I checked the reviews here and was hesitant about visiting, but we keep our loyalty to Sheraton and booked anyhow. Very pleased we did! The whole experience from start to end was excellent. Staff very attentive and extremely polite, we had a superb room (329), extremely spacious, clean and quiet. The layout of the rom was very... more

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3 of 5 stars
HD_UK 2 contributions
UK
Jul 8, 2009 | Trip type: Couples New

One night stay booked 'blind' through lastminute.com as a unnamed '5 star hotel.overlooking Green Park'. Paid £148. Managed to check in early. Christian in Reception was very good. Got Room 718. Small room. Difficult to get round door to wheel suitcase in. Very old and tired bathroom. Dripping bath taps. Water hammer noise from toilet cystern. Old mirror and fittings.... more

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2 of 5 stars
TandDonVacation 11 contributions
Kingsport, Tennessee
Jul 4, 2009 | Trip type: Couples

Some web sites list this property as a 5-star. The lobby and location are great, but the rooms themselves are 3.5-star at best. There is no central air- just a noisy portable unit that you need to constantly keep running and then the room is alternatively too hot or too cold. Hotel restaurants are overpriced. High speed internet hard to... more

Management response from
ParkLaneManagement, hotel manager

Dear Guest, Thank you very much for choosing to stay at Park Lane HOtel and for sharing your experience following your visit. I can confirm that the majority of guestrooms have central air conditioning while there is a number of rooms with portable units. The recent heat wave in London may have made it a bit difficult to control temperatures...

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3 of 5 stars
desware 18 contributions
Australia
Jul 3, 2009 | Trip type: Couples

Stayed for 4 nights at the sheraton park lane mid June 2009. The location was excellent about a 5 min walk to the centre of Picadilly. The rooms were OK nothing special i think they need to be re-furbished to give them a lift (e.g. carpet worn, furniture worn). The staff did not seem professional and were not as helpful... more

Management response from
ParkLaneManagement, hotel manager

Dear Guest, Thank you for your feedback following your recent stay with us. I am delighted to read that you appreciated the ideal location and as per previous comments on this site i wanted to let you know that we are currently reviewing investment opportunities for this hotel. However, I was dismayed to read about some service deficencies and would...

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3 of 5 stars
Irritant 5 contributions
Zurich, Switzerland
Jul 3, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

The Park Lane Sheraton is located about a ten minute walk from the Green Park Tube Station, and a 15 minute walk to Piccadilly Circus. Upon entering from Park Lane you must haul your luggage across the bar/tea room (down and up some steps) to Reception. From there you take one of two elevators to your room floor, and enter... more

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3 of 5 stars
Ismail_NewYork 45 contributions
New York
Jun 27, 2009 | Trip type: Friends getaway
2/2 found this review helpful

Stayed at The Park Lane Sheraton Hotel from June 20 - 26. Booked the accommodation using Starwood points. First, I agree with other contributors who reviewed this hotel that the location of this hotel is the major selling point. It's about 2 - 3 blocks away from the Green Park Tube underground station. It's a 10 minute stroll across Green... more

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3 of 5 stars
Jemimastar1 10 contributions
London
Jun 22, 2009 | Trip type: Couples
1/1 found this review helpful

The hotel is brilliantly located, looks grand from the oustide and lobby, well designed bar and restaurant but far less so once the card slips into your room door. What a shame! Rooms are more like a holiday inn sadly, the style and luxury has faded and it all looks a bit sad; out of date, no modern, stylish touches... more

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4 of 5 stars
rgrobman 4 contributions
São Paulo, Brazil
Jun 17, 2009 | Trip type: Couples

The location is great, the food from the hotel and in the cafe (Citrus) are excellent. The rooms are ok, old-style. But definitely is not a 5*, mainly because of their service, that is ok, but not great. Consider it a good 4*, and you will not be dissapointed. more

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5 of 5 stars
PLeung8 1 contribution
London
Jun 16, 2009 | Trip type: Couples

I stayed at the Sheraton Park Lane in June and had an amazing experience celebrating my anniversary with my girlfriend. The staff were very professional and helpful during my stay and answered all my queries regarding my stay and made sure I was satisfied with my room which was upgraded for my stay. Mr Igor Buercher from Sheraton was extremely... more

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5 of 5 stars
Bigpenny34 27 contributions
calif
Jun 11, 2009 | Trip type: Couples
1/2 found this review helpful

We found an incredible deal on Expedia for this hotel. It cost us under $300 (usd) for a junior-type suite. We did have to prepay the hotel to receive this deal but it was worth it and there is a cancellation policy so we felt secure. The suite was very large (queen bed, 2 desks, couch, coffee table, 2 easy... more

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The Park Lane Sheraton Hotel Also Known As

Address: Piccadilly, London W1J 7BX, England
London Hotels The Park Lane Sheraton Hotel
3.0/5.0
334