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All 1,071 London hotels

Washington Mayfair Hotel

4.0 of 5 Hotel   |   5-7 Curzon Street | Mayfair, London W1J 5HE, England (Mayfair / St James's / Piccadilly / Green Park )
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Washington Mayfair Hotel
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Ranked #550 of 1,071 hotels in London
A recent review
5 of 5 stars reviewed 2 weeks ago
Ian P London, United Kingdom
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434 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel has a fantastic location in the middle of London's high quality Mayfair. The staff are friendly & the room I have is a good size and very comfortable for London. Breakfast is good & staff are attentive. The main problem at the moment is noise - to work on hotel room in the afternoon is impossible - the... More

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London, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The total package was excellent - the location, the room rate and service - could not be beaten. Room was spacious (and for central London this is unique). Newly renovated. They had a fancy dancy aircon control system that once I got the hang of it I was able to tailor the heat of the room to my needs Very... More

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Turin, Italy
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

i had a brilliant time in a exclusive hotel. as all the staff were brilliant. also the taxi services was excellent and fantastic. the taxi services was a1 heathrow cars they were smart dressed and had a very good taxi service. as a1 heathrow cars showed me all around London in an exclusive car. from sjm from turkey

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2014

We found staff friendly and attentive. Great location for sightseeing. Rooms were clean, but had trouble working lights and needed air con as windows don't open. Not very inspired limited bar snack menu; bit over priced (same for drinks), but when consider it's London, not that bad at all. Would stay again

Was this review helpful? Yes 1
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review

Dear Charley277 Thank you so much for taking the time to review your stay. We are delighted to hear that our staff and facilities delivered to the high standard we continually strive to maintain. You are right that we are in a great location and we are certainly within easy reach of all the wonderful delights that London has on... More

Senior Contributor
27 reviews 27 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 2, 2014

Good points; Unbelievably good location. Spacious rooms that actually look like the photos. Great shower. Good staff. Average and bad points ; No real sense the hotel is interested in the bar/ restaurant. The darkest corridors in the history of corridors, making finding your room number a challenge! Rubbish iron! In summary the hotel is great if you value the... More

Was this review helpful? Yes 4
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review

REPLY: Dear FreddieTheHedeghog Thank you for your review, we are delighted that you enjoyed the location, rooms and the staff service. Acting on your feedback we are currently upgrading the corridor lighting and we are very sorry about the iron - it shouldn't have been rubbish so a change in our inspection routine should ensure that all the irons are... More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 27, 2014

The hotel is in the heart of Mayfair and a few steps away from the best that London can offer however I'm not here to write a review for London..... The Washington is tired and doesn't seem to have much of a heart to it. It's just rooms and I noticed that very few people stay in-house to relax or... More

Was this review helpful? Yes 3
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review

Dear Thomvb, Thank you for taking the time to post a review, we are delighted to find you were happy with the staff and cleanliness and yes, it is a truly fabulous location isn’t it! The ground floor is soon to be upgraded with a new bar and restaurant so watch this space! Perhaps we can tempt you to return... More

Stourbridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 20, 2014

We chose this for a special birthday but, whilst it was not the worst hotel I have stayed in, I felt that it was over priced and did not offer value for money. The room was clean and tidy, but was very small although this was supposed to be a premier room. We requested an iron and ironing board but... More

Was this review helpful? Yes 3
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review

Dear Kevin C Thank you for taking the time to review the hotel although I am very sorry indeed that we did not manage to meet your expectations in a number of key areas. Since you were kind enough to subsequently write to me directly, we have been able to home in on the room and those locations which required... More

Bournemouth, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 17, 2014

My husband booked this as a romantic valentines surprise for me. Hotel is lovely. Staff are superb. Matthew the consierge was faultless. Nothing was too much trouble. He is an asset to the hotel. Cosimos the barman is fantastic (hope your ankle is better and we look forward to seeing you soon) He is the nicest Italian gentleman we have... More

Was this review helpful? Yes 2
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review

Dear lin258 Thank you for such a marvellous review! We really appreciate your positive and kind feedback. It is hugely rewarding to hear how well our staff performed and we are very proud of them. Matthew, Cosimo and the Duty Manager were delighted to get a special mention. I am so thrilled that you were satisfied with your stay and... More

Warwick, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 11, 2014

We had a lovely meal at the restaurant there. A great selection of desserts. However very expensive. They added a service charge to our bill so my husband made sure we were the last ones in the restaurant to ensure the waiter earned every penny of his tip. (Ps my husband normally tips 10% any ways)

Was this review helpful? Yes 1
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review

Dear Harjinder35 I am thrilled that you enjoyed your meal in our fabulous Madison’s Restaurant and also our popular selection of scrumptious desserts! Our prices in Madison’s restaurant and bar are of exceptionally good value for money, considering our location. We will soon be upgrading our bar and restaurant on the ground floor and do hope to welcome you back... More

Reading
Top Contributor
51 reviews 51 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 6, 2014

Close to Green Park and Piccadilly Circus this hotel is near a lot of the central London sights. The lobby is pleasant but the main corridors are rather dark and labyrinthine; the rooms are a decent size and well equipped. An American colleague was delighted by heated towel radiators and underfloor heating in the bathrooms. Our meeting room suffered the... More

Was this review helpful? Yes 2
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review

Dear Daimaur, Thank you very much indeed for posting your comments. The Washington Mayfair Hotel is certainly in a superb location, right in the centre of one of the best parts of London and we are very keen that our services and facilities match the quality of the rooms and the location. We do welcome your feedback and have already... More

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Additional Information about Washington Mayfair Hotel

Also Known As:
Washington Mayfair London
Hotel Washington Mayfair
Washington Mayfair Hotel London, England
Address: 5-7 Curzon Street | Mayfair, London W1J 5HE, England
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites
Hotel Style:
#303 Luxury Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Washington Mayfair Hotel 4*
Official Description (provided by the hotel):
The central Mayfair location speaks for itself with Piccadilly minutes from the front door, Hyde Park and St James Parks less than 10 minutes away and the Bond Street shops and theatres of the West End within walking distance. Constructed in 1913,The Washington Mayfair's decor has echos of its Art Deco heritage while the upgraded rooms offer new air conditioning, sleek new bathrooms with power showers and well equipped accommodation. Rooms are of a good size, especially for central London and decorated in warm and welcoming earth tones. Free WiFi, fluffy bathrobes, deluxe toiletries, hairdryers, laptop safe, complimentary tea and coffee making facilities are provided as standard. In house valet service or iron & ironing board available on request. 24 Hour Room Service and a relaxed and welcoming Bar Lounge and Restaurant. ... more   less 
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