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Washington Mayfair Hotel

5-7 Curzon Street | Mayfair, London W1J 5HE, England
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Washington Mayfair Hotel
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624 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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shmagic
Top Contributor
68 reviews 68 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The reception staff were very helpful giving us directions to get to the Chelsea flower show by bus or underground..checked in easily and were upgraded which was a nice surprise. Room was spotlessly clean with nice toiletries and towels and dressing gown..so met a high standard. Breakfast was excellent glad we paid to have it included as would be expensive... More 

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Kettering, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I had booked a double room but was given a twin, was soon dealt with and with an upgrade so can't complain. This is a great place to stay if you want to be in the heart of town. The breakfast was ok but very over priced. We didn't eat in the restaurant as the menu wasn't... More 

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Ireland
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great location, rooms ok. Great bar staff, waitresses and especially concierge Emi. Was not impressed by check in service or staff who were unfriendly and unaware that we had booked 2 nights. Thought we had booked for one as the reservation was made through bookings.com The trainee (think it was Christina) referred to another lady and they then found the... More 

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived at 2:00am. Room was soaked with water due to the rain and with towels all over the carpet. The only roomy hat they had. I was too tiered to start arguing. When I came to pay I asked that they'd not charge me for the 1st night and they refused. After talking to the manager who was in charge... More 

Was this review helpful? Yes 2
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review

Dear 352ilanam Oh dear, we certainly did not intend to come across as arrogant but were very surprised by your comments when you checked out and most distressed to read your feedback here since we had thought we were responding to your wishes in giving you that room. It is true that the roof had leaked that evening – in... More 

Travelers are raving about these London hotels

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here the first 2 weeks of May. I've stayed at the "Wash" about 10 times in the last 20 years. The recent redecoration of the rooms is a major and welcome improvement. The location remains ideal for us. But the food remains mediocre to bad. However the area is loaded with good restaurants. Cosimo's bar... More 

Was this review helpful? Yes 1
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review

Dear Fredstare What a marvellous review! Thank you very much indeed! I am so thrilled that you both enjoy visiting us and that meeting your needs is not only the justification for doing so but also Cosimo too! He is wonderful isn’t he? We are very proud of our staff and glad he makes such a good impression on you... More 

Milton Keynes, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel several times before as it's in a perfect location for enjoying shopping, theatres and restaurants. Although our visit this time was great, the hotel is starting to look shabby and in need of another refurbishment. The first room that I was given on the 1st floor had an extractor vent outside the window, so was... More 

Was this review helpful? Yes 2
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review

Dear Joanne H Thank you for your review however, I am very disappointed to read that we did not meet all your expectations and am happy to tell you that yes, we are about to start again on the bedrooms that were first refurbished, replacing the soft furnishings – the bathrooms, as you noticed are in very good order. We... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent three nights at the Washington Mayfair in April 2015. It's in a great location, close to a tube station which made getting around London easy. The room was an alright size, big enough for what we needed but by no means spacious. It was modern and clean with a good size bathroom. However, the outside of the hotel... More 

Was this review helpful? Yes 1
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review

Dear Jacqueline S Thank you for taking the time to post your review which is much appreciated. I am very glad to learn that you liked the location and most aspects of the room which I expect was in the classic double category. When you are next in London, if you prefer more space we do have a selection of... More 

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have had the pleasure of staying at this hotel on several occasions usually when attending functions at other much more expensive hotels in Mayfair. The rooms are well equipped, furnished to a high standard and look modern. The hotel is beautifully situated on Curzon street for access to Green Park, Oxford Street, Bond Street etc. I agree with some... More 

Was this review helpful? Yes
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review

Dear TemporaryTexan Thank you so much for the fabulous review! It is so lovely to read that you regularly visit and enjoy our hotel. The team work hard on making sure all guests are well-taken care of and it is always encouraging for them to read such positive feedback. Our location is superb and we try our utmost to provide... More 

Yorkshire, England
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at the Washington recently, chosen because we had spent our honeymoon there many years ago. Another reason for choosing it was the central location, located in central Mayfair just off Piccadilly it was an easy walk to Buckingham Palace, Oxford Street, Hyde Park, the Theatre District, etc. We were upgraded on arrival to a Junior... More 

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annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review

Dear Stuart84 Thank you for posting your review and I am glad that you enjoyed most aspects of your stay although sorry that on this occasion we did not quite meet all your expectations. The hotel is undergoing refurbishment at present and many of our rooms have already received attention. Most of the bathrooms are new and of very modern... More 

Clarksville, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

I have traveled to London with a group of students and stayed at the Washington Mayfair for a total of six weeks during the last three years. This allowed me a great opportunity to see the staff in action for an extended period. I am extremely impressed with the management's leadership which is reflected in the courtesy and professionalism of... More 

Was this review helpful? Yes
annettestaunton, General Manager at Washington Mayfair Hotel, responded to this review

Dear mdp127 A huge thank you for such a wonderful positive review! We are so thrilled that you had an amazing experience here and that we contributed to a very memorable stay on each and every one of your visits over the last three years! It is also gratifying to know that our staff performed to their utmost best and... More 

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Prices are for 1 room, 2 adults
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