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Westbury Mayfair

Bond Street, Mayfair, London W1S 2YF, England
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1 room 1 adult
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Westbury Mayfair
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1,078 Reviews from our TripAdvisor Community

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Hayling Island, United Kingdom
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had worked on Conduit Street for my first job in London, from 1969 to 1973. The local hotel was the Westbury, which we visited for a treat, enjoying their gorgeous gin and tonics with lime and cocktail sausages in Worcestershire sauce, served by George, the popular waiter. We had the opportunity to stay at the hotel recently, as part... More 

Helpful?
Thank PaulFisher_12
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I normally stay at the Westbury for business and then the location is great in the middle of Mayfair. As often in London, the rooms are getting tired but overall this is a good place. The bar is good and the fact that the food from the excelent sushi restaurant can be ordered from the rooms is a big positive.... More 

Helpful?
Thank Andreas H
London, United Kingdom
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, super friendly hotel, super service - elegant rooms - extremely clean throughout - staff couldnt do enough for us. Highly recommend the hotel as its so near the best shops/restaurants etc. Breakfast was cooked to perfection, restaurant busy but the order was taken and arrived very quickly - staff were well trained and obviously happy as the atmosphere... More 

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Thank 727annie
Swansea, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stay in 5 star London hotels three times a week so am very familiar with the type of services one should expect. I stayed at the westbury mayfair which is a 5 star deluxe hotel expecting the very best of service as my usual hotel was unavailable. On arrival the greeting was as you would expect..very good. Concierge and... More 

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1 Thank 0020111
London
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago

As others have mentioned the location of the Westbury is brilliant. We chose it because it was literally 10 minutes away from the venues we had booked for drinks and dinner. As you walk in it really has the ambiance of a five-star hotel with staff waiting to serve, direct, carry the very second you set foot in the place.... More 

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Thank Duck4360
Spain
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

I chose the Westbury in Mayfair for a recent London visit because of its fabulous location but unfortunately on this visit (which is my second), I was very disappointed. There was not one major issue but rather several annoying small things which makes me unlikely to return. The Receptionist who checked me in was extremely 'sour faced' and really rather... More 

Helpful?
Thank HastingsAustralia
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear HastingsAustralia, Thank you for your feedback on your recent stay at The Westbury Hotel. I am sorry to hear we did not meet your expectations on this occasion. You noted that although there were no major issues, you experienced some minor shortcomings regarding your check-in, accessing your personal safe, water pressure, and Wi-Fi connectivity. Regarding your experience at check-in,... More 

Canton of Geneva, Switzerland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Location was great - right on Bond Street. On the plus: they make up the room twice. However the room was very small and the overall room deco was average. The most disappointing thing was the breakfast: I was expecting to enjoy a rich buffet, but unfortunately it was a-la-carte with extremely limited choice (and almost zero fitness food).

Helpful?
Thank t0mmy85
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear t0mmy85, Thank you for your feedback. I am sorry that we did not meet your expectations on your recent stay with us. We take great pride in our breakfast service and the selection that we offer our guests and therefore am disappointed to hear that you felt it was lacking, particularly in 'fitness food' . We do offer a... More 

Borough Green, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Booked the hotel on a late deal for my birthday. Location was perfect and restaurant and bar we had planned to visit were within walking distance. Staff were very helpful. Rooms were clean and well decorated we got upgraded to king size but I did think the rooms were slightly small. Perfect for an evening in Mayfair and the polo... More 

Helpful?
Thank cashley8
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear cashley8, Thank you for your feedback. I am pleased that you enjoyed your stay with us in celebration of your birthday, noting that you found your allocated room clean and comfortable, our central location ideal for an evening out in Mayfair and the Polo Bar perfect for a nightcap. We look forward to welcoming you back to The Westbury... More 

Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

First of all the location is great but thats pretty much it. The rooms are extremely small, with very thin walls. We could here everything the whole night. Its not a bad hotel but it is not worth the money. No special spa or pool, not a good gym. Small rooms and mediocre service. I got a reduced price so... More 

Helpful?
Thank Thomas F
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear Thomas F I am sorry to hear you did not meet your expectations on your recent stay at The Westbury Hotel. In regards to the size of your bedroom, we offer a wide range of rooms and suites, offering varying levels of space, comfort and luxury, depending on our guests’ preferences and needs. We do pride ourselves on the... More 

Tel Aviv, Israel
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The Westbury hotel is an excellent business travel hotel with great service and excellent consideration from all staff members. It is located to serve every need. I enjoyed it very much and I plan to return when I am in London It has a great breakfast and very good restaurant and bar in the hotel.

Helpful?
Thank uribenari888
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear uribenari888, Thank you for your wonderful feedback. I am delighted to hear you thoroughly enjoyed your stay at The Westbury whilst in London on business. You noted that you were impressed by our central location, considerate staff and that you enjoyed the breakfast service and the Polo Bar. We very much look forward to welcoming you back to The... More 

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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