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Westbury Mayfair

5.0 of 5 Hotel   |   Bond Street, Mayfair, London W1S 2YF, England (Mayfair / St James's / Piccadilly / Green Park )
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Ranked #493 of 1,054 Hotels in London
A recent review
5 of 5 stars reviewed yesterday
justadrienne Atlanta, Georgia
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740 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Wonderful hotel in the centre of the West End. You can walk everywhere. Regent St. Oxford St. and Piccadilly are only a stone's throw away. Bus to Knightsbridge and Kensington easy. Comfortable room, excellent breakfast and super staff make your stay memorable. Highly recommend

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Calgary, Canada
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at this hotel on an unplanned layover in London. We actually booked the hotel while in the customs line at Heathrow and this was one of the "blind" bookings on the travel site. We were very pleased with the hotel, the staff and the location. The hotel is very well situated in the heart of London, between Regent... More

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northants
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed for two nights at this hotel, booked on last minute mystery hotel, when hotel was revealed we did try to change as the reviews were not that good, we were unable to do this so decided to make the most of it, The entrance and downstairs area are very plush and check in all ok staff all very friendly.... More

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Paris, France
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel, very well situated in the heart of London, between Regent St, Oxford Circus and Picadilly circus, St James park... and also very close to Soho... Very comfortable though the style is very classical and conventional. Ideal for a week-end in London, and very convenient for a business trip. Top quality service

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TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear parisbanlieue, Thank you for your feedback and for choosing the Westbury Hotel. I am delighted to hear you enjoyed your recent stay with us noting that our central location, comfortable accommodation and friendly service were all to your liking and move for a pleasant stay. I look forward to welcoming you back soon. Kind regards, Zeljko Stasevic General Manager More

Buckinghamshire, United Kingdom
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here following a 'top secret' purchase, thoroughly enjoyed. Room was some what small and the bathroom even smaller but we gauged the room was be proportionate to the very low price we paid. Staff were most pleasurable to deal with. Had breakfast to the room which was absolutely lovely. Check in and check out seamless. Wifi is a bit... More

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athens
Contributor
18 reviews 18 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I just returned from my business trip in London.My company booked for me a room in this hotel.As i have travelled a lot,i can say that this hotel became one of my favourites.Everything was great.Perfect decoration,perfect staff,my room (233)was totally luxury.The services and the breakfast were also amazing.Thanks alot .i will return for sure.Totally recommend to all.

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TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear vangel1981, Thank you for your positive review on your most recent stay with us at The Westbury Hotel. I am pleased that you thoroughly enjoyed your stay and that we have become one of your favourite London hotels. It is a delight to hear that all was to your liking including our décor, accommodation, friendly staff and breakfast service.... More

Lancashire
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 1 week ago

This is my experience with this hotel. I sent this letter to the GM,email address taken from reviews on here where complaints have been made. I sent this 6 days ago but have had no reply.I wanted to be fair to give them a chance to explain why we were treated so badly but have had no response. Letter Dated... More

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TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear lilly6, May I begin by expressing my sincere apologies for the delayed response to your email addressed to ta@westburymayfair.com. For some reason or another, which may happen on occasion, your email was lost in the spam folder- for this I am deeply regretful. As you have retrieved the email address from my previous responses on trip advisor you may... More

Kuwait City, Kuwait
Top Contributor
59 reviews 59 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed over the weekend in the westbury.I am an old guest to the Westbury myfair hotel. From the last stay and now many things become worse. 1) no tea or coffe machine in the room! 2) no free wi-fi in the room 3) no complimentary water like all the 5 star hotels in and outside london. 4) very old... More

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neuilly sur seine
Top Contributor
64 reviews 64 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

the hotel is very traditional and very well placed in the Mayfair neighborhood. Rooms are good, beds are very good. service is OK and concierge very helpful. This was the 5th time we went there and are fully satisfied with the quality / Price.

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Lugano, Switzerland
Top Contributor
72 reviews 72 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is very well located, but difficult to find as it advertises as being on Bond street, and it is not the case. There is a heavy and dark atmosphere in the hotel, the rooms are very tired and need a facelift, the lifts are creaking dangerously, staff (too many of them) are not always very professional (as I... More

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Additional Information about Westbury Mayfair

Address: Bond Street, Mayfair, London W1S 2YF, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Westbury Mayfair 5*
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Also Known As:
Westbury Mayfair Hotel London
Westbury Mayfair London, England

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