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All 1,073 London hotels

Westbury Mayfair

5.0 of 5 Hotel   |   Bond Street, Mayfair, London W1S 2YF, England (Mayfair / St James's / Piccadilly / Green Park )
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Westbury Mayfair
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Ranked #476 of 1,073 hotels in London
A recent review
4 of 5 stars reviewed 6 days ago
marktwothousand Toronto
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721 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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English first
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Top notch service here. From the moment I arrived in a cab and had my bags ushered up to my room, to the moment I checked out, this hotel shined. They let me check out late – 2 PM – no problem. The room was small – but its what you would expect for an average European hotel room. The... More

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location must be the quietest Hotel location in London, first time in over a hundred stays where I've not required ear plugs. Had a room on the fifth floor away from the main road. Excellent bed and nice pillows too ensured a sleep as good as home. Great location and service was impeccable, valet car parking available too -... More

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Oakham, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

A lovely relaxing stay, with every member of staff being polite and friendly. Rooms faultless, loved the extra attention to detail. Breakfast delicious, service excellent.Nothing was too much. Can't wait to visit again.

Review collected in partnership with Easytobook.com

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Athens, Greece
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

location is the key word for this hotel.Everything is in walking distance Regent str,Oxford str etc.Even if the rooms are relatively small and not so luxurious for a 5 star hotel ,it was ok.The beds were very comfortable! I have to say stuff was very helpfull and friendly and the room service was excellent.The Concierge was always happy to help.Breakfast... More

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Senior Contributor
48 reviews 48 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for one night this week. Service was excellent especially in the Polo bar. Location is perfect and the breakfast is great. Our room was very comfortable and when there was a problem with the electrics we were moved straight away to another (bigger) room

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TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear Properjob, Thank you for the wonderful feedback. We are delighted to hear you thoroughly enjoyed your recent stay with us at The Westbury Hotel, noting that our accommodation, breakfast and location were all to your liking. We very much look forward to welcoming you back to The Westbury and our Polo Bar. Kind regards, Zeljko Stasevic General Manager More

Conakry, Guinea
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

What can one say... The Westbury is one of those wonderful luxurious hotels where the guests are movie and sport stars or and even Royalty... But all in all it's overpriced for what it is... Standard rooms are tiny and you hardly have room to put you suitcase down without falling over it and two people cannot cross each other...... More

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TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear FrediREP, Thank you for your feedback. I am glad to hear you found our property luxurious and in an unbeatable location. I am however sorry that you felt your allocated room did not provide sufficient space and comfort. We offer a variety of room categories and suites which offer our guests a choice of additional comfort and luxury to... More

Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I usually wouldn't review if I had nothing good to say about a hotel but found the staff very rude. Had fully paid for my 3 night stay (over 600 pound) but they asked for credit card (which I had left at home). wouldn't accept my debit card or credit card number (which I had, even though I had paid... More

Was this review helpful? Yes 4
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear Ali K, Sorry to hear you were disappointed with your recent stay at The Westbury Hotel. It is our number one priority to ensure our guests are greeted and made to feel welcome upon arrival and for the duration of their stay. In light of this, I am sorry that the complications at check-in made you to feel the... More

Shrewsbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I've recently had to spend a significant amount of time in London and trying to find a reasonably priced hotel with the necessary facilities is so difficult. The Haymarket used to be my preferred spot but over the last few months they've added at least £100 to their normal room prices. Consequently The Westbury is a great find. Not cheap... More

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TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear LilaKCS, Thank you for your positive and kind feedback. I am delighted to hear that you spent an enjoyable stay with us at the Westbury Hotel, noting that you were satisfied with our in-room dining, Polo Bar and customer service and that you felt your stay was of good value for money. I am also grateful for your comments... More

16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice overpriced city hotel, little outdated. Small rooms. Dislike service charges, tray charges etc. why not include those in the final price? Bathroom is as big as our genitors closet. Doors are 2 cm from floor makes it very noisy. Extreme noisy on hallway. Bar was excellent and good service. But again overpriced.

Was this review helpful? Yes 2
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear Pas65, Thank you for your feedback. I am sorry to hear that we failed to meet your expectations on your recent visit in terms of your allocated accommodation, as you noted that the room and bathroom were too small and that you experienced some noise disturbances. My sincere apologies for the latter, and we do wish you had reported... More

Thousand Oaks, California
16 reviews 16 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We spent two nights at the Westbury, and had previously stayed in Mayfair at other hotels on three previous occasions. The location is one that you cannot beat for easy access to Oxford and Bond Streets for shopping, Shepherd Market for dining, and relatively close to Buckingham and Westminster. The staff were very accommodating and helpful, and the overall quality... More

Was this review helpful? Yes 1
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear Kerry W, Thank you for your helpful feedback. I am delighted you spent an overall enjoyable stay at the Westbury Hotel, noting that you found our location in the heart of Mayfair ideal for your shopping and dining needs. Moreover, I am glad you found our staff pleasant and the quality of accommodation up to par with our 5-star... More

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Additional Information about Westbury Mayfair

Address: Bond Street, Mayfair, London W1S 2YF, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Westbury Mayfair 5*
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Also Known As:
Westbury Mayfair Hotel London
Westbury Mayfair London, England

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Hotel Style
#288 Luxury Hotel in London
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Official Description (provided by the hotel)
The Westbury Mayfair is a five star hotel located on Bond street, in the heart of Mayfair - home to the top fashion houses and London’s most exclusive bars and restaurants. Oxford Circus and Bond Street tube stations are minutes walking distance, which provides for convenient commute to the rest of London. Our hotel boasts of 249 luxury rooms and suites, event and private dining areas, our trendy Polo Bar, intimate Tsukiji sushi restaurant, and the newly opened and highly anticipated restaurant Alyn Williams at the Westbury. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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