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Westbury Mayfair

Hotel website
Bond Street, Mayfair, London W1S 2YF, England
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Westbury Mayfair
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954 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is relatively reasonably priced by the standards of 5 star hotels in Mayfair. I assumed there must be something wrong with it - there isn't! Other than waiting slightly too long to check in, it was very busy, I have no criticisms. Breakfast was really good. Served slickly at the table. I fear it was expensive but I had... More 

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Reading, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed for one night in superior twin on 6th floor. Hotel is very elegant, room was clean and good size, breakfast was lovely and staff were very helpful and friendly. Room was at the back and no noise from street. Decor of the room seemed modern and smart. Overall a lovely stay in a great location just off Regent Street,... More 

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Cambridgeshire, United Kingdom
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I went to the Westbury on a Friday evening so that I could go out to dinner in town. The staff at this place are excellent, very helpful and friendly. Like most central London Hotels there is no parking anywhere so I decided to go by train instead. Rooms are clean and well kitted out, nothing special but very nice... More 

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Riyadh, Saudi Arabia
1 of 5 stars Reviewed 5 days ago NEW

Disappointing, we have stayed here before and was much better, this time we traveled with kids and had to have connecting rooms so they gave us the only ones connected they had which are from the old un renovated rooms, and are more like two rooms in a private section,we had to keep our bedroom doors opened to have the... More 

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Travelers are raving about these London hotels

Milano
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I often stay at the Westbury Mayfair when travelling for business, and every time I then promise to myself I will never go again! The service is extremely bad and all the concierge are very rude. One night I went back to my room and I found my bathrobe thrown on the bed when I rememeber living in in the... More 

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TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear Alexander G, I am sorry to hear you did not enjoy your recent stay with us at The Westbury Hotel . In regards to the turndown service we aim to provide the utmost best service by providing multiple checks and inspections, and therefore I am somewhat surprised by your comments concerning the bathrobe having being left on the bed.... More 

Brisbane, Australia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

What a wonderful place. Attention to detail and impeccable service make this hotel stand out from the rest. I travel and stay in hotels fro a living, so I am an incredibly tough audience, but I have been blown away by the staff at his hotel. On returning from a day out, staff acknowledge guests by name, and are always... More 

Was this review helpful? Yes 1
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear m s, Thank you for your wonderful review on your recent stay with us at The Westbury Hotel. We are so thrilled that you had an enjoyable stay with us, noting that you felt very much at home and that our customer service was exceptional, particularly that at reception and concierge. I am delighted that we were able to... More 

Somerset, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I stayed several times in July at the Westbury. The service, quality and reliability of this Hotel is so reassuring. The hotel staff are so good at what they do, which is delivering a high quality service to standards that exceed many of their competitors. They have a style and quality which matches the hotel, which is discrete, friendly and... More 

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Singapore
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Nice hotel but you pay for most things like bottled water, wifi and even the use of a kettle. If you are here for the shoppings this location would be perfect with all the brand names under the sky within walking distance. The set back is you can't even find a convenient store or F&B nearby (unless I missed them).

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This was a gorgeous hotel and INCREDIBLE service and staff. Beautiful cozy lobby and reception. Great restaurants onsite and in walking distance. Loved it. Rooms were disappointing ....very clean and comfy but Extremely dated and bathrooms tatty. Overall great but at that price better showers and bath and free WiFi should be standard and not a sign in and pay... More 

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Stockholm, Sweden
Level Contributor
16 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

A very nice hotel with classic interior. Loved the cosy lobby with the fireplace. Superb service and very friendly staff. The location of this hotel is unbelievable. Walking distance to almost all shopping streets. Highly recomend this hotel.

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Hotel Review Summarization

What travelers say

  • Bond Street(8)
  • Polo bar(7)
  • Star hotel(6)
  • Great location(4)
  • Very good(3)
  • Room service(3)
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145 photos of this hotel

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Staying in Mayfair

Neighborhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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