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All 1,072 London hotels

Westbury Mayfair

5.0 of 5 Hotel   |   Bond Street, Mayfair, London W1S 2YF, England (Mayfair / St James's / Piccadilly / Green Park )
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Westbury Mayfair
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Ranked #480 of 1,072 hotels in London
A recent review
3 of 5 stars reviewed yesterday
Kerry W Thousand Oaks, California
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712 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
Thousand Oaks, California
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We spent two nights at the Westbury, and had previously stayed in Mayfair at other hotels on three previous occasions. The location is one that you cannot beat for easy access to Oxford and Bond Streets for shopping, Shepherd Market for dining, and relatively close to Buckingham and Westminster. The staff were very accommodating and helpful, and the overall quality... More

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London, United Kingdom
16 reviews 16 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Second visit to the polo bar at the Westbury. Very pleasant venue for an evening drink. The champagne and lavender cocktail is well worth a try. Busy but not noisy. Staff very good. Not cheap but then this is Mayfair. Difficult part is not sitting there all night downing cocktails !

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TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear Paul B, Thank you for your review of our award winning Polo Bar. Both the Polo Bar team and I delighted to hear that your two visits proved enjoyable, noting that you were impressed by the service, atmosphere and cocktails. We very much look forward to welcoming you back soon. Kind regards, Zeljko Stasevic General Manager More

Perth, Australia
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Although booking at the Westbury was a last minute booking, it was definitely value for money! The service was impeccable, as was the location and charm of the hotel. Extremely comfortable rooms with air conditioning and a luxurious feel. Will definitely recommend to others!

Was this review helpful? Yes 1
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear RossWilson94, Thank you for your positive review on your recent stay at The Westbury Hotel I am delighted to hear that you passed a seamless stay with us, noting that the impeccable service, comfortable accommodation and luxurious surroundings rendered your stay an enjoyable one and that you have no hesitation in recommending us to others. Thank you once again... More

South Africa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I visited this hotel for a week. Great central location. Receptionist requested credit card on arrival even though we had paid in advance which was slightly annoying. Big Thanks to Olivia who was very friendly and helpful with the booking. Although room was not ready, we were accomodated until our room was available. Rooms are great, large and well laid... More

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TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear Gsuzzy, Thank you for your detailed and helpful feedback on your recent stay at the Westbury Hotel. Firstly, I would like to thank you for your comments and recommendation in regards to upgrading the rooms, which I am happy to confirm that this is in our plans. In regards to the lack of tea and coffee making facilities, these... More

Wellingborough, United Kingdom
Top Contributor
56 reviews 56 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 1 week ago

I visited this hotel last weekend. It takes snobbish and pretension to the ultimate level!! On arrival we were booked in by a receptionist who could not communicate fluently in English. The receptionist requested my credit card even though I had paid in advance in full for my room. I do not relinquish this generally because of bad experience historically... More

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New York, NY
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I adore the Westbury Mayfair. I have stayed at many different hotels in London, including London's best (the Dorchester, The Metropolitan, etc.), but the Westbury Mayfair is by far my favorite. The rooms are large and extremely comfortable and well appointed (I always stay in the deluxe rooms) and the hotel could not have a better locaton, right in the... More

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here twice in the last 4 months and just love the hotel, where I had never stayed before., The location in the heart of Mayfair on Bond St. is the best possible, next to chic and trendy shops, galeries and restaurants --and at the same time steps away from more popular Oxford and Regent Sts., Fortnum &... More

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Stoke-on-Trent, United Kingdom
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Walked in and the receptionist looked at me and my friend as though we were scum. We were dressed respectfully and paid alot of money for the room and we expect to get the service other people get who pay £300 a night! The porter forgot to take our bags to our room so we had to come back down... More

Was this review helpful? Yes 1
4 reviews 4 reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel communal areas are lovely and the bar is great however this gives rather a false impression of what the rooms are going to be like. My room was in desperate need of an upgrade. Horrible cracked tiles with dirty grouting, dirt around the door hinges, very old fashioned and a shower curtain!! In my opinion no 5* hotel... More

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17 reviews 17 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a short break for my birthday in March 2014. The hotel is very clean and tidy. The staff could not do enough to help their guests. The bar in the hotel was decorated very well and the service fantastic (a little expensive) but in a central London 5 star hotel you cant complain. The rooms where... More

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TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear hull1983, Thank you for your positive review and kind words on your recent stay at the Westbury Hotel. I am delighted to hear you passed an enjoyable stay with us in celebration of your birthday, noting that our ideal Mayfair location, friendly and helpful staff, trendy bar with impeccable cocktails and service all helped render your 3-night stay a... More

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Additional Information about Westbury Mayfair

Address: Bond Street, Mayfair, London W1S 2YF, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Westbury Mayfair 5*
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Also Known As:
Westbury Mayfair Hotel London
Westbury Mayfair London, England

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#289 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Westbury Mayfair is a five star hotel located on Bond street, in the heart of Mayfair - home to the top fashion houses and London’s most exclusive bars and restaurants. Oxford Circus and Bond Street tube stations are minutes walking distance, which provides for convenient commute to the rest of London. Our hotel boasts of 249 luxury rooms and suites, event and private dining areas, our trendy Polo Bar, intimate Tsukiji sushi restaurant, and the newly opened and highly anticipated restaurant Alyn Williams at the Westbury. ... more   less 
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