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All 1,073 London hotels

Westbury Mayfair

5.0 of 5 Hotel   |   Bond Street, Mayfair, London W1S 2YF, England (Mayfair / St James's / Piccadilly / Green Park )
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Westbury Mayfair
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65%
Ranked #471 of 1,073 hotels in London
A recent review
5 of 5 stars reviewed 6 days ago
NYC_27 New York, NY
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736 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
Wellingborough, United Kingdom
Top Contributor
56 reviews 56 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed yesterday NEW

I visited this hotel last weekend. It takes snobbish and pretension to the ultimate level!! On arrival we were booked in by a receptionist who could not communicate fluently in English. The receptionist requested my credit card even though I had paid in advance in full for my room. I do not relinquish this generally because of bad experience historically... More

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New York, NY
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I adore the Westbury Mayfair. I have stayed at many different hotels in London, including London's best (the Dorchester, The Metropolitan, etc.), but the Westbury Mayfair is by far my favorite. The rooms are large and extremely comfortable and well appointed (I always stay in the deluxe rooms) and the hotel could not have a better locaton, right in the... More

Was this review helpful? Yes 2
New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed here twice in the last 4 months and just love the hotel, where I had never stayed before., The location in the heart of Mayfair on Bond St. is the best possible, next to chic and trendy shops, galeries and restaurants --and at the same time steps away from more popular Oxford and Regent Sts., Fortnum &... More

Was this review helpful? Yes 2
Stoke-on-Trent, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Walked in and the receptionist looked at me and my friend as though we were scum. We were dressed respectfully and paid alot of money for the room and we expect to get the service other people get who pay £300 a night! The porter forgot to take our bags to our room so we had to come back down... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The hotel communal areas are lovely and the bar is great however this gives rather a false impression of what the rooms are going to be like. My room was in desperate need of an upgrade. Horrible cracked tiles with dirty grouting, dirt around the door hinges, very old fashioned and a shower curtain!! In my opinion no 5* hotel... More

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Hull
Contributor
16 reviews 16 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a short break for my birthday in March 2014. The hotel is very clean and tidy. The staff could not do enough to help their guests. The bar in the hotel was decorated very well and the service fantastic (a little expensive) but in a central London 5 star hotel you cant complain. The rooms where... More

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TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear hull1983, Thank you for your positive review and kind words on your recent stay at the Westbury Hotel. I am delighted to hear you passed an enjoyable stay with us in celebration of your birthday, noting that our ideal Mayfair location, friendly and helpful staff, trendy bar with impeccable cocktails and service all helped render your 3-night stay a... More

Budapest, Hungary
Top Contributor
67 reviews 67 reviews
58 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If your sole purpose of coming to London is for shopping then this is an ideal spot for a night or two. The hotel is plainly simple. Its "fine" for a quick trip but don't expect a true 5 star hotel. It compares to the Mayfair Hotel but with much better positioning as its on the corner of bond street.

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TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear GlobalSwagger, Thank you for your feedback. I am glad to hear you enjoyed our positioning in the heart of Mayfair conveniently located to the luxury shops of Bond Street and minutes from both Regent and Oxford street. I am sorry to hear that you were not as impressed by our other features and would welcome and appreciate any more... More

Newport Pagnell
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My sister and I booked the Westbury using a last minute deal but were a little concerned by the recent negative reviews. I emailed the hotel before we arrived to request a quiet room and tea and coffee facilities in our room as this was an issue many guests had complained about. When we arrived we received a very warm... More

Was this review helpful? Yes 2
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear Marie G, Thank you for taking the time to provide detailed feedback on your recent stay with us at the Westbury Hotel. Your comments were a delight to read, particularly that of the efficiency and friendliness of our staff, who were able to accommodate your request for a room on a higher floor overlooking the picturesque Bond Street. I... More

Brighton
Top Contributor
84 reviews 84 reviews
38 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Convenient location, just off Regents street and 10 mins walk from Oxford Circus tube. Central, but quite area. The reception area is dark and underwhelming. The rooms are smart and clean, but small. Usual overpriced minibar, but no free water or tea and coffee. We also tried the restaurant, which has a wondering tasting menu. See separate review for details.

Was this review helpful? Yes 1
TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear joetidd, Thank you for your feedback on your recent stay at the Westbury Hotel as well as your dining experience at Alyn Williams at the Westbury. I am pleased to hear you enjoyed our central location in the heart of Mayfair, situated steps away from London’s most popular shopping destinations while still maintaining a tranquil residence for our guests.... More

Johannesburg, South Africa
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Loved the location, right off New Bond Street. However the rooms are suffocatingly small. It was bad enough being on my own in the room, I cannot imagine staying there as a couple. Bathroom was ridiculously tight. Good service from staff though.

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TheWestbury, General Manager at Westbury Mayfair, responded to this review

Dear nndebele13, Thank you for your review. I am pleased to that you found our location ideal just off of New Bond Street and our customer service both friendly and efficient. I am however, sorry to hear that you were disappointed with your allocated room, noting that you found the bedroom and bathroom small and limited in space. We offer... More

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Additional Information about Westbury Mayfair

Address: Bond Street, Mayfair, London W1S 2YF, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Westbury Mayfair 5*
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Also Known As:
Westbury Mayfair Hotel London
Westbury Mayfair London, England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#284 Luxury Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Westbury Mayfair is a five star hotel located on Bond street, in the heart of Mayfair - home to the top fashion houses and London’s most exclusive bars and restaurants. Oxford Circus and Bond Street tube stations are minutes walking distance, which provides for convenient commute to the rest of London. Our hotel boasts of 249 luxury rooms and suites, event and private dining areas, our trendy Polo Bar, intimate Tsukiji sushi restaurant, and the newly opened and highly anticipated restaurant Alyn Williams at the Westbury. ... more   less 
Number of rooms
249

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