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The Chesterfield Mayfair

4.0 of 5 35 Charles Street | Mayfair, London W1J 5EB, England
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3 nights for 2
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Certificate of Excellence 2014
The Chesterfield Mayfair
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1,928 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dublin, Ireland
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

A really pleasant 4 nights provided, what my wife and I agreed, was one of our best ever hotel experiences. A very well presented hotel but without the bling which is found in so many establishments these days - and which adds absolutely nothing to the experience. As an alternative to this, the Chesterfield offers a really peaceful base in... More 

Was this review helpful? Yes 1
London
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have been here a couple of times for a traditional tea time and every time it has been a really pleasant, relaxing experience. They go out of their way to fulfil all your wishes. Having two hours of tea time with soft piano music in the background makes you feel like in a total different time and era. Even... More 

Was this review helpful? Yes 2
Brighton, United Kingdom
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very good value for money for a hotel in the heart of London. Our room wasn't ready when we arrived so we were given a complementary drink at the bar. The bartenders gave excellent customer service and the bar was a nice place to sit and relax. The room was comfortable but in need of updating. The bathroom was spotless... More 

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I have visited this hotel on a number of occasions - for dinner, drinks and overnight stays. It is a stunning hotel to look at, and the staff are always amazingly attentive. The Terrace Bar is a very relaxed place to have a drink, and the rooms are uniquely decorated and a great way to unwind and get a good... More 

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Paris, France
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The Chesterfield, located close enough to walk easily to Berkeley Square, Bond Street and Piccadilly and just far enough from each to be very quiet, is extremely well-appointed with an efficient welcoming staff to match. Example: During our stay, Ms. Leonor Sepulveda at the front desk seemed to be there 24/7 to advise and arrange our ever-changing interests. It's the... More 

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Oliver R, General Manager at The Chesterfield Mayfair, responded to this review

Dear Guest, Thank you for your taking the time to post a review of your experience at The Chesterfield Mayfair Hotel. It gives me great pleasure to know that you chose to stay with us and that you found our location to be ideal; within walking distance of many of London’s main sights and tucked in a quiet corner of... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

First time in London, I chose this hotel because of TA reviews. I am giving this hotel a poor review due to customer service. At check in, I was told by the staff that I did not reserve a twin room. After producing the confirmation where I had reserved the twin room four months earlier, I was informed our room... More 

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Phnom Penh, Cambodia
Top Contributor
62 reviews 62 reviews
31 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When you stay in a place like the Chesterfield you expect it to be lovely. What you don't expect, however, is that you will be greeted like a friend and treated like royalty by the wonderful people who work here. When we walked through the door, we were greeted warmly by the delightful Natalie at reception and shown to our... More 

Was this review helpful? Yes 1
Oliver R, General Manager at The Chesterfield Mayfair, responded to this review

Dear Guest, Thank you for your taking the time to post a review of your experience at The Chesterfield Mayfair Hotel. It gives me great pleasure to know that you chose to stay with us and that the staff here at The Chesterfield were friendly and welcoming during your stay. I am delighted that you loved your room, the Garden... More 

Stockholm, Sweden
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The best thing about this hotel is the friendly staff and the great location. Really close to bond st, oxford st etc if you like shopping. We spent three nights at the hotel to celebrate my husbands birthday - the staff wrote a gift card to him and left it at our room together with a cupcake. Really sweet of... More 

Was this review helpful? Yes
Oliver R, General Manager at The Chesterfield Mayfair, responded to this review

Dear Guest, Thank you for providing great feedback of your stay at The Chesterfield Mayfair Hotel. I am delighted that you chose to celebrate your husband’s birthday with us and that you had a memorable stay. We take great pride in our service here at The Chesterfield and I am thrilled that you found our staff to be warm and... More 

Melbourne, Australia
Top Contributor
53 reviews 53 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I love this hotel. The Chesterfield was originally three private houses on the corner of Charles and Queen Streets in Mayfair. This has resulted in a slightly quirky design with some rather odd shaped rooms with low ceilings but that adds to the charm of the place. We had a room on the corner which was fairly 'compact' but made... More 

Was this review helpful? Yes 1
Oliver R, General Manager at The Chesterfield Mayfair, responded to this review

Dear Guest, Thank you for your taking the time to provide this fantastic feedback of your stay at The Chesterfield Mayfair Hotel. I am delighted to know that you were impressed with our boutique hotel and found it’s originality to be charming. Our Mayfair location is ideal with so many of London’s attractions within walking distance of the hotel and... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked the afternoon tea to celebrate my daughter's 30th Birthday and prior to seeing Cats at the London Palladium. We were seated in Butlers Restaurant, lovely surroundings and a great ambience with background music and later live piano playing. We absolutely loved the whole experience! The friendly staff were always unobtrusively on hand to attend to your every need... More 

Was this review helpful? Yes 2
Oliver R, General Manager at The Chesterfield Mayfair, responded to this review

Dear Guest, Thank you for your fantastic review of your afternoon tea at the Chesterfield Mayfair Hotel. I am delighted that you chose to join us for afternoon tea to celebrate your daughter’s 30th birthday and that we were able to add to the special occasion. Butlers Restaurant is the ideal setting for a relaxing afternoon and I am glad... More 

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Additional Information about The Chesterfield Mayfair

Address: 35 Charles Street | Mayfair, London W1J 5EB, England
Phone Number:
Location: United Kingdom > England > London > Mayfair / St James's / Piccadilly / Green Park 
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Chesterfield Mayfair 4*
Number of rooms: 107
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Also Known As:
The Chesterfield Mayfair Hotel London
Chesterfield Mayfair Hotel
Chesterfield Mayfair London
The Chesterfield Mayfair London, England
Hotel Style:
#4 Family Hotel in London
#6 Romantic Hotel in London
#9 Luxury Hotel in London
#47 Business Hotel in London

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Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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