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Radisson Blu Portman Hotel, London

#439 of 1,053 Hotels in London
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22 Portman Square, London W1H7BG, England
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1 room 1 guest
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Radisson Blu Portman Hotel, London
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1,002 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We've visited London as part of our trip in Europe. The hotel is in a good location, the staff was friendly, the room we had was nice and clean. We highly recommend Radisson Blu Portman Hotel in London. Thank you all for your kindness!

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Edinburgh, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

My wife and I recently stayed at this hotel primarily due to the fact that it was a few minutes walk from a hospital, which my wife needed to attend, our decision for choosing this hotel over some others nearby was also made because we both hold Gold Loyalty Cards for this group of hotels for being loyal repeat customers.... More 

Was this review helpful? Yes 4
RadissonBluPortman, General Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Mr. & Mrs. M., Thank you very much for choosing the Radisson Blu Portman London for your weekend stay here in London. In regards to your most recent feedback on your stay with us, I would like to take this opportunity to apologise for the inconveniences you had experienced during your most recent visit. I fully understand that your... More 

Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Portman Corner Restaurant - Radisson Blu Portman Hotel Rating 3.5 out of 5 The restaurant is lovely and the service was excellent. However, the food was terribly disappointing All the dishes were very average and the desserts were way too sweet. Just seemed that no effort was put in by the cook at all. The staff did try to make... More 

Was this review helpful? Yes 1
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Guest, Thank you for taking the time to provide us with feedback from your recent visit to the Portman Corner Restaurant. I am pleased to hear that the service was of the high standard that we wish to provide to each and every guest that visits the hotel for a stay, a meeting or a dining experience. I do... More 

London, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just want to say a BIG thank you to the staff at the Portman Corner Bar and Grill. You guys are amazing. From when I called just to make my reservation for my birthday dinner, you were friendly, fast and efficient. Your hospitality was beyond first class. Thank you for being so accommodating to my large family. From the... More 

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RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Pauline, As birthday celebrations come around once a year, it is great to learn that your evening was spent with us at the Radisson Blu Portman Hotel. Your feedback shall be shared with our Restaurant and Kitchen teams including Andrea who shall greatly appreciate hearing that the service was efficient and caring and the food was thoroughly enjoyed. On... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for my wedding anniversary, rooms are quite small but ok, clean, tidy with a good distance to oxford street and good restaurants. Struggled to get the mini bar open. £3.50 for a can of coke. Enjoyed our stay but could probably stay somewhere nicer for the money

Was this review helpful? Yes 1
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Laura, Thank you for providing us with a review of your recent stay. As we recognise that the rates in London are higher than other places within the UK or around the world, we aim to deliver a high standard of service and quality that allows our guests positive and memorable stays. I hope that you will allow us... More 

Greater London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My company held their first Summer Party here. It was my first time holding an event with Radisson so I was a little worried. However, the Events Manager, Natalia Escruceria and her team made those fears go away. We had a BBQ at the front of the hotel with light music, shisha and unlimited drinks. Our area was cornered off... More 

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RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Adaure, Thank you for taking the time to review the hotel on Trip Advisor. As we like to delight our guests throughout the hotel, it is positively motivating for our Meetings and Events team to know your company's summer party was memorable with the weather complimenting the location and service. This being your first event here, I do hope... More 

leicester uk
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We arrived at the hotel 3pm approx only to be told that are rooms will not ready as the last customer had still not checked out and was told to return few hours later ??? First of all she could not find our reservation even after giving her the confirmation paperwork. Was told need to go and speak to someone... More 

Was this review helpful? Yes 3
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Thank you for bringing to our attention the experience of your recent stay. I would like to apologise that you left highly disappointed with the smell and noise that arose from the nearby rooms. We do offer ten smoking rooms as there is still a demand for smoking rooms, although as we have 272 rooms, we are happy to assist... More 

Crowborough, United Kingdom
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had stayed here in May for our 40th wedding anniversary and were very disappointed at the overall experience. We then decided to try it again for my wife's birthday celebration just in case the poor experience was a one-off. We were very pleasantly surprised on this stay whereby the faults on the first stay had all been rectified, The... More 

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RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Ted, Thank you for taking the time to share your feedback from your most recent stay. By knowing of your desire to let us try again, we greatly appreciate this opportunity to show you our true quality and service standards. Our aim is to delight our guests' on each and every stay. For any type of disappointment which we... More 

Paris
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I had this hotel booked for a business trip, and expected a comfortable place to stay. The entrance has however put me directly in the range of 'average' hotels, which continued with particularly unfriendly staff at check-in. Since that was apparently the receptionist bad day, he gave me a very tiny room (invoiced at £246) with no view, since there... More 

Was this review helpful? Yes 1
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Beril, Thank you for taking the time to share your feedback regarding your recent stay. I do apologise that we have not met your expectations on this stay, although it is pleasing to see that the room was of our high cleanliness standards and the bed was comfortable. It is a shame to read that due to the level... More 

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Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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