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Radisson Blu Portman Hotel, London

4.0 of 5 Hotel   |   22 Portman Square, London W1H7BG, England (Marylebone)
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Ranked #379 of 1,054 Hotels in London
A recent review
5 of 5 stars reviewed yesterday
HL852 Hong Kong Region, China
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790 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hong Kong Region, China
1 review
5 of 5 stars Reviewed yesterday NEW

Just so close to Oxford Street but much quieter lies the Radisson Blu Portman Hotel. Restaurants, shops, West End shows, tourist attractions all at a close distance. Once arriving outside, I was greeted by a big smile of the Doorman and welcomed into the lobby where I then was very warmly checked in. The room was clean and comfortable. The... More

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Oxford, United Kingdom
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Hotel is a fab location just off Oxford Street. The room was small but adequate with all the amenities that you require. The concierge was very helpful. So all in not a bad experience. The front desk staff were helpful and efficient, so I suppose the only downside were the snacks and service in the restaurant. Although the staff... More

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UK
Top Contributor
162 reviews 162 reviews
89 hotel reviews
192 helpful votes 192 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overnight stay in London for the Invictus Games - and first time at the Radisson Blu Portman Square. Location is very good for the West End (Oxford Street, Hyde Park etc) and rooms facing the back are quite quiet for central London. Business class room was spacious, comfortable and with all the usual facilities (safe, flat screen tv etc) Staff... More

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RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Guest, Thank you for taking the time to provide us with feedback from your recent stay. It is great to know that the Business Class room in which you stayed was comfortable, spacious and provided you with all the facilities which you would have expected to find upon your arrival. I am likewise happy to hear that the team... More

Liverpool, United Kingdom
Top Contributor
207 reviews 207 reviews
47 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This property is definitely showing its age. I was booked in to a Business Class Room, and on arrival i had to request a change to another room, simply from the smell in the room. Now most 4-Star Properties should really be providing clean rooms, especially from a freshness side of it all. To be fair the staff were very... More

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RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Guest, Thank you for taking the time to provide us with feedback from your recent stay. I am happy to learn that the hotel is well located for you and that you enjoyed the food consumed and service within the restaurant. Our Food & Drinks team just recently changed the menu so it is very pleasant to hear that... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Guido and Marta were particularly attentive and helpful along the way. Our suite was lovely and made us very relaxed and comfortable . Our guests were equally impressed. Thank you guys for all your help....

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ISTANBUL
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This is my second time at this hotel. When I arrived their systems were down, I was told to come back in a few hours. When I arrived a few hours later I was given a room at the top floor where the lift is not working, you need to take the stairs, which I did, although there was no... More

Was this review helpful? Yes 2
RadissonBluPortman, Assistant Front Office Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Guest Thank you for taking the time to give us feedback about your recent stay at the Portman. Your feedback is very valuable to us and I am very disappointed to read about the experience you had with us. I sincerely do apologize for any inconvenience caused. Rest assured that your comments have been passed to the relevant departments... More

Newboro, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

If you must stay here, pay for "business Class". Otherwise, the shabby rooms are so small you have to exit just to turn around. Staff is the only compensation. To a person they were friendly and tried to be helpful, even when being abused for non-functioning A/C, toilets or showers. Location is great, minutes walk from Marble Arch. But seriously,... More

Was this review helpful? Yes 1
RadissonBluPortman, Assistant Front Office Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Guest Thank you for taking the time to provide us with feedback from your recent stay. I am disappointed to read that our Standard rooms did not meet your expectation. However I am pleased to see that you enjoyed staying in our Business Class room which is indeed a bit more spacious than the Standard rooms. It is reassuring... More

Padua
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice position for shopping just closed to oxford street. Hotel a bit old but rooms are ok. Breakfast with buffet and many choices. Food at the resturant horrible but I did not have the courage to say. I ordered a potato soup but I think the chef forgot the salt. Well next to hotel there is an entire street of... More

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RadissonBluPortman, Assistant Front Office Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Guest I appreciate you taking the time to write a review about your recent stay at the Portman. I agreed that we are very conveniently located for shopping, Oxford Street is just a few minutes from the hotel. We do have a variety of different room styles and sizes and I hope we can provide a room that is... More

manama
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back after an excellent stay at The Radisson Blu Portman.This hotel is the best location to stay at in London.its just a minute away from Marble Arch.Very quick to the tube station and the awesome Oxford Street.One can walk to most destinations from here. The hotel is excellent,,great breakfast ,very helpful staff, clean rooms.I would definitely recommend this... More

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RadissonBluPortman, Assistant Front Office Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Guest Thank you for taking the time to provide us with feedback. I am pleased to hear that you had an enjoyable stay with us. I am happy to read that the location was very convenient for your visit in London, we are indeed just a few minutes walking distance from Marble Arch and Oxford Street. It is also... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This review is live as we've another night left ..... Having searched the internet to find a hotel with the right balance between luxury and cost, we settled on The Portman. It has to be said that all staff make you feel relaxed and welcome and, as importantly, there is absolutely no hint of snobbery that you tend to find... More

Was this review helpful? Yes 1
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Chris, Wendy and Lily, Thank you for taking time during your stay with us to share your feedback. It is certainly great to hear that the team made you feel that the Radisson Blu Portman Hotel is your "home away from home". We enjoy welcoming visitors from all over the world, including those living in the immediate area looking... More

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Additional Information about Radisson Blu Portman Hotel, London

Address: 22 Portman Square, London W1H7BG, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Radisson Blu Portman Hotel, London 4*
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Also Known As:
Radisson Blu Portman Hotel, London Hotel London
Radisson London
London Radisson
Radisson Blu Portman Hotel, London England

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