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Ibis London Docklands Canary Wharf

2.0 of 5 Hotel   |   1 Baffin Way off Preston Road, London E149PE, England (Docklands / Canary Wharf / Isle of Dogs)
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Ranked #481 of 1,064 Hotels in London
A recent review
3 of 5 stars reviewed 1 week ago
molliemoosmum London, United Kingdom
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494 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff absolutely brilliant. Maintenance a disaster, no engineers at weekends. We had booked this hotel based on its location, reputation and price for a weekend stay in London, it was for a special occasion but as we only wanted it to sleep and not dine or anything else it was ideal BUT on first night we woke up to the... More 

Was this review helpful? Yes
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent visit to the Ibis London Docklands Canary Wharf with your recent stay and I am sorry for the shortfalls you experienced in the points highlighted. We have noted your comments which we have since addressed. Kind Regards, Sylvie Gallon General Manager More 

Manchester England
Top Contributor
51 reviews 51 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Just like all the other Ibis hotels I've stayed in this was exceptionally clean, comfortable and the customer service was (as always) excellent. The beds are especially comfy these days! The location was Canary Wharf which is a lively and vibrant area of London. It was minutes away from the DLR and therefore very well connected for the centre of... More 

Was this review helpful? Yes
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear guest, Thank you so much for sharing your experience and giving us as the best possible score of 5 stars. I am delighted to hear that we have been part of so many journeys that you've taken. I hope that you will stay with us several times more on your next trips. I will be glad to present you... More 

Brazil
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We've been to London last week and we stayed at this hotel during three days. It's simple and clean. Very quietly, so we didn't have any trouble to sleep there. The attendants were very kind and help us a lot. The hotel is placed close to a DLR station (Black wall), so you can go there easily. It's close to... More 

Was this review helpful? Yes 1
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear guest, I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I truly appreciate your kind words about my team. It'sdefinitely a boost for us every time we hear positive reviews such... More 

Elmpt, Nordrhein-Westfalen, Germany
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

This hotel was ideally situated in London for access to the O2. The only downside is that it isn't exactly Canary Wharf. To reach this hotel via London Rail Transport you want to take the DLR to Blackfrairs. The DLR from Blackfrairs takes you to London Bridge so is good for sightseeing. The hotel was comfortable my only gripe was... More 

Was this review helpful? Yes
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear guest, Thank you for thanking the time to give us your feedback about your stay at our hotel. I have taken note of your comments and I can assure you that we are looking into the issue. I will be sure to let our staff know how much of an impact they made on your experience. Best regards Sylvie... More 

Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Superb budget hotel close to the O2 which you can get to either via the Docklands Light Railway or by walking three minutes left out of the hotel and jumping on an Emirates chairlift over the river! Not for the faint hearted but a great way to arrive! Rooms basic and compact, but exceptionally clean and well designed. Just about... More 

Was this review helpful? Yes
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear guest, Thank you for your 5 stars review. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Canary Wharf and a very strategic location that brings our guest just a few steps away from O2 and modern-day conveniences. Thank you... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for one night as we were spending our evening at the O2, very short distance so good location. The hotel called us a taxi for when we needed it yet they used a private company so it felt like the driver made up his own price and due to the fact we were sharing with another couple,... More 

Was this review helpful? Yes
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear guest, Thank you very much for your comments. I was disappointed to hear about the taxi charges that you have encountered and I would like to assure you that I am personally investigating the matter. Please feel free to contact me directly on sylvie.gallon@accor.com in order to discuss the issues further. We hope to see you again soon. Yours... More 

Reading, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean, modern, best value accommodation in that area. Staff very polite and knowledgeable. Really couldn't have asked for anything else for the money. Wanted to take the shower home. Great that check in is from midday and check out is midday. Will definitely use this hotel again by choice.

Was this review helpful? Yes
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear guest, Happy to hear that you enjoyed your stay at Ibis London Docklands Canary Wharf. I look forward to welcome you on your next visit. Kind regards, Sylvie Gallon General Manager More 

Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 20, 2015

Stayed here for a visit to the O2 (Queen Concert) .. rooms adequate, beds clean and comfortable... staff very helpful but seemed unable to control a crowd of drunks who were swearing very loudly in the bar when we arrived. Special mention for the shower which was like a little pod.. but it was v. Powerful and plenty of hot... More 

Was this review helpful? Yes
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear guest, We are sure you enjoyed the concert at O2. We are glad you liked your stay and thank you for the positive comments which I will pass onto the staff. Please remember to always check out the Ibis web site directly to find the best promotions and rates available. You will be able to check-in on line upon... More 

County Londonderry, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 16, 2015

I stay in the Ibis group quite alot and have never had any issues - they are always clean, basic and you get what you pay for. This particular one was pleasantly surprising upon entering. The lobby was of an excellent standard, really nice decor. The rooms were standard Ibis, clean, and when we chose not to be disturbed by... More 

Was this review helpful? Yes 1
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review

Dear guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel team enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcome you back soon, Kind regards, Sylvie Gallon General Manager More 

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Additional Information about Ibis London Docklands Canary Wharf

Address: 1 Baffin Way off Preston Road, London E149PE, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ibis London Docklands Canary Wharf 2*
Number of rooms: 87
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Also Known As:
Ibis London Docklands Hotel London
Accor London Docklands
Ibis London Docklands Canary Wharf England

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