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Hilton London Euston

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17-18 Upper Woburn Place | Bloomsbury, London WC1H 0HT, England
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Hilton London Euston
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Hilton London Euston
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1,281 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton London Euston
See the most recent reviews
nc
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Reception staff were very welcoming and helpful. No problems with luggage storage both on arrival and departure days. Prompt room service and maintenance staff when the ac had a problem which they repaired. Elevators not working on arrival but staff elevator was available. Regular elevators were working the next day. Third floor corner family room was quiet. Room was large... More 

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Candlemas, Thank you for taking the time to leave your comments following your stay with us at the hotel. I am delighted to hear of your great experience at the Hilton London Euston. We do hope to be able to welcome you back very soon. Kind regards Jane Guest Relations More 

San Ramon, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I selected this hotel as I am a Hilton Honors member and my experience with Hilton has always been good. This hotel has very poor customer service and the front desk staff had a bad attitude on top of it. I would not recommend staying as this hotel if you are visiting London. The Hilton at Hyde Park is much... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Elizabeth K, Thank you for taking the time to leave your comments following your stay with us. I am sorry to hear that you were not happy with the staffing at the front desk. I would like to assure you that this is not usual of the high level of service offered by out Front Desk Team and on... More 

Rome, Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We had booked and paid for a total 5 rooms at this hotel for after a wedding reception last August. We confirmed at least three times before the date to ensure that they were aware we would be late arrivals. When we arrived we were told that all the rooms, bar one, had been sold to other people and that... More 

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear fibna, Thank you for leaving your review regarding your stay with us last year in 2014. I am very sorry to hear of your experience at being booked out to another hotel after you had a group confirmed booking. I do understand that you have been in touch with the hotel and they did deal with your complaint of... More 

United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent, very friendly, go for the dinner / breakfast all in combo that the hotel offers - very good value. Great location near Euston station, they let me keep bags there all day, sign up for the Hh deal it doesn't cost anything and you get immediate benefits.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Storeelectric L, Thank you for taking the time to leave your comments following your stay with us at the hotel. Thank you for leaving such a lovely review about the hotel and our team. I am delighted to hear what a nice experience you have had at the hotel and we do look forward to welcoming you back to... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

A first stay at any Hilton hotel for us. This hotel ticked all the right boxes. The room was good for a place to put your head after a day in London and the bed was amazingly large. My daughter slept well in her bed also. I do have to say, the staff at this hotel were extremely approachable, friendly... More 

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear clairelisa22, Thank you for leaving such a lovely review on trip advisor following your recent stay with us at the Hilton London Euston. I am delighted to hear of your experience here at the hotel and we do hope to welcome you back soon to the hotel. Kind Regards Jane Guest Relations More 

Raleigh, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

If you want an stay in a decent hotel but expect to have no internet service or direction from the concierge, this is the place to stay. I have stayed many times in London but this was the first in this area. If I stay in Euston again, it won't be this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Thank you for taking the time to leave your comments following your recent stay with us at the hotel. I am very sorry to hear that we did not live up to your expectations during your stay with us at the hotel. I am sorry to hear that the internet was not working properly, I have reported this to... More 

Senior Contributor
42 reviews 42 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here as Hilton club members who needed somewhere close to Kings Cross to stay. The hotel was fine, rooms as expected and we were given our requested early check in quite quickly despite dire warnings from the staff that check in was at 3.00. It was 9 am and we had flown overnight. With some notable exceptions the... More 

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Lynn G, Thank you for taking the time to leave your comments on Trip Advisor following your stay with us. I am glad to hear that you have enjoyed your stay with us. I am glad that you did like the facilities in the hotel and that you were able to get an early check into the hotel. I... More 

Mansfield, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in a very good location. Our room was clean, very comfortable and spacious. My son slept on a sofa bed which he loved and our bed was massive, very comfy. We all slept well. The staff we dealt with was pleasant and helpful. Breakfast was really good with a wide range of cold and hot food, drinks... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Nigel T, Thank you for taking the time to leave your comments on Trip Advisor following your stay with us at the Hilton London Euston. I am delighted to hear of your satisfaction with the facilities and services in the hotel. I am very happy to hear that you had a nice sleep and that you did enjoy our... More 

Tampa, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff at breakfast was very professional and pleasant. Very pleasant, very attentive. And, the variety and display of food was excellent, from the warm buffet to the cold buffet, juices, cereals, breads.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Carol C, Thank you for taking the time to leave your comments with us following your stay with us at the Hilton London Euston. I am delighted to hear about your great experience at the hotel and most especially with our breakfast. We do look forward to welcoming you back to the hotel again in the near future. Kind... More 

Winnebago, Illinois
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for work. The first room had a cooling issue so was more like a sauna. The hotel staff were great and immediately moved me. The breakfast was good standard English breakfast. The beds were on the hard side but clean rooms and excellent service. I will stay here again.

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Cloud_Travels, Thank you for taking the opportunity to leave your comments on Trip Advisor following your stay with us at the Hilton London Euston. I am delighted to her of your satisfaction with the hotel and we do look forward to welcoming you back to the hotel again very soon. Kind Regards Jane Guest Relations More 

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Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
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