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Hilton London Euston

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17-18 Upper Woburn Place | Bloomsbury, London WC1H 0HT, England
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Hilton London Euston
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1,382 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton London Euston
See the most recent reviews
Level Contributor
6 reviews
1 of 5 stars Reviewed 1 week ago

This hotel is in need of an update. While I've stayed in worse, this was definitely the worst of any Hilton brand that I've stayed in. Definitely avoid in summer time. Our first night there, we were only able to get the room down to 27 deg C. No functioning hair dryer in bathroom. Front desk person was very rude... More 

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Jason R, Thank you for taking the time to leave your comments following your stay with us at the hotel. I am sorry to hear that you were disappointed with your stay at the hotel. I would like to apologise that the air conditioning is not currently working as we are completing refurbishments to the system. I am sorry... More 

1 review
5 of 5 stars Reviewed 1 week ago

Thanks for a fantastic stay. We stayed for 3 nights at this hotel, we were treated really well by all the staff we came into contact with, nothing was too much trouble. Our room was spacious and beautifully decorated. We had a fan, as the air conditioning is not in use due to the work going on at the hotel.... More 

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Sarah F, Thank you for taking the time to leave your comments on Trip Advisor following your stay with us. I am delighted that you have enjoyed your stay with us at the hotel. I am very happy to hear that your stay, despite our refurbishments went extremely well. You are indeed correct that our hotel is in a... More 

1 review
1 of 5 stars Reviewed 1 week ago

Stayed here 1 night on 07/16/15 with my wife on a vacation trip. The rooms are very small which we can deal with, but the big problem is they are doing some kind of construction and their ac is out. We had a 3rd floor room and when we first went in it was about 80 deg F in the... More 

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear John S, Thank you for leaving your comments of your stay with us on Trip Advisor. I would like to take this opportunity to apologise for the inconvenience that was no air conditioning in the bedrooms. At present we are having refurbishments in our hotel bedrooms and part of that is a compete overhaul of our Air Conditioning Units.... More 

Travelers are raving about these London hotels

Chicago, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

The hotel is in a great location. However it is the worst Hilton I have ever stayed in (diamond member 180 nights a year in hiltons). Rooms are dated and beds uncomfortable. Showers weak. Breakfast is served in the dungeon - not a pleasant room. No executive club - I thought all Hiltons had to have these. The elevators are... More 

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Annetteton, Thank you for taking the time to leave your comments on Trip Advisor following your stay with us recently. I am very sorry that we have not met your expectations during your stay with us. I am sorry to hear of your disappointment with the hotel bedrooms, however the hotel is going through a complete refurbishment on the... More 

Lausanne, Switzerland
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night from 16/17. I am sure this property is in violation of some Health and Safety Code - NO AIRCON at ALL!!! Once I made my way to the room, besides finding a disgusting bunch of long black hair in my toilet, I was faced with the fact that the thermometer was stuck @ +29. When I called... More 

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear porusky, Thank you for taking the time to leave your comments on our Trip Advisor website following your stay with us at the hotel. I would like to take this opportunity to sincerely apologise for the Air Conditioning not working during your stay with us. By a way of explanation the hotel is going through a total refurbishment of... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We've just had a one night stay at the Euston London and I can't quite make my mind up about it. The location is fantastic , just a few minutes walk from kings cross and 30 min walk to most of the main attractions. The room itself was decent. We had a king Hilton deluxe superior room which was pretty... More 

Was this review helpful? Yes 1
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear leigh b, Thank you for taking the time to leave your comments on Trip Advisor following your stay with us at the hotel. I am delighted to hear that you did enjoy most of your stay with us. I am happy to hear that you did like the bedroom, the location, the breakfast and out team. I am sorry... More 

Calgary, Alberta
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was perfectly located near the St. Pancras and Kings Cross stations in Camden. It was also ideally situated for a 10-15 walk to the British Museum and other underground stops. Not a huge number of restaurant choices immediately near by, but a short walk to the Brunswick Shopping Mall helps. Drinks in the hotel bar were a little... More 

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear CdnGirlTravelLots, Thank you for taking the time to leave your comments on Trip Advisor following your stay with us. I am delighted to hear that you did like the location of the hotel. We are indeed within a seven minute walk from Kings Cross St Pancras and also Euston for both overhead and underground lines. I am glad to... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I've been a diamond Hhonors members for the past three years and have stayed in many Hilton hotels all over the world. I only stayed in this one for a single night but it was enough to give a pretty terrible impression. Some contributing factors: - rooms are in awful condition, outdated and plain dirty around the windows - the... More 

Was this review helpful? Yes 2
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear HPBANGO, Thank you for taking the time to leave your comments on Trip Advisor regarding your recent stay with us in the Hotel All guest comments are extremely important to us, as it only through constructive feedback that we are able to assess and continuously improve the service standards that we strive to achieve. Please accept our sincere apologies... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We stayed here for 1 night. We found it very expensive. My children where in a sofa bed, never a good thing. The room was very hot. The window would not open. we had a free standing air con unit. This was very noisy and had a running water sound, so we had a choice, noise and no sleep or... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear 477kathrync, Thank you for taking the time to leave your comments on Trip Advisor following your stay with us. I am terribly sorry that we have not met your expectations. We are currently going through some refurbishments, we are trying to minimise the inconvenience to you, our guest. On this occasion I can only apologise that you were unhappy... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here last night, as a last minute booking. I have stayed in Hilton Hotels before, and enjoyed the experience, so was expecting the same here. When we first turned up, they said they were going through a 'refurb' so there was no A/C and there was a fan in every room. Fine- not ideal; but one of those things.... More 

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Maddi H, Thank you for taking the time to leave your comments on Trip Advisor regarding your recent stay with us in the Hotel All guest comments are extremely important to us, as it only through constructive feedback that we are able to assess and continuously improve the service standards that we strive to achieve. Please accept our sincere... More 

Hotel Review Summarization

What travelers say

  • Min walk(6)
  • Very comfortable(4)
  • Tube station(3)
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Staying in Bloomsbury

Neighborhood Profile
Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
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