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Hilton London Euston

4.0 of 5 17-18 Upper Woburn Place | Bloomsbury, London WC1H 0HT, England
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Hilton London Euston
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Hilton London Euston
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1,146 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Spent a weekend away London to visit Winter Wonderland and booked the Euston Hilton as its around the corner from Kings Cross station. Because this was a Hilton hotel and £230 a night I was lead into thinking it would be a fabulous place to stay. Yes the reception and bar area looks gorgeous but the rooms are of a... More 

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear ChloeTaylor1997, Thank you for taking the time to leave a comment on Trip Advisor following your stay. I am very sorry to hear of your disappointment with the hotel facilities and the staff. I would like to assure you that this service is not the usual high quality that we offer here. I have ensured that I have shared... More 

Brighton and Hove, United Kingdom
1 review
3 of 5 stars Reviewed 4 days ago NEW

My wife and I have just returned from a weekend here. After reading reviews on here we were concerned that the hotel would be a disappointment and thankfully it wasn't. Good points - All staff were polite, helpful and courteous. The hotel was clean and tidy and in a good location. Bar was buzzing with guests and it had a... More 

Was this review helpful? Yes 1
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear chrisnugent2014, Thank you for taking the time to leave your comments about your stay with us Trip Advisor. I am delighted that you have enjoyed your stay with us at the hotel. Thank you for your comments about our team, we do try to ensure that we deliver a high level of service and ensure that every guest is... More 

Brighton, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

The room was a bit shabby for a London Hilton, and the aircon was on full blast in the middle of winter. The hotel just feels a bit tired and in need of an overhall, but I only really used the room for one night...

Review collected in partnership with Hilton Hotels & Resorts

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Anthony L, Thank you for taking some time out to leave your review on Trip Advisor following your stay with us at the Hotel. Thank you for your comments about your room, the good news is that we are refurbishing the hotel bedrooms so that we are able to offer a more contemporary product for our guest. I am... More 

Oxford
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I splashed out a bit extra for a four star hotel for a special occasion but was extremely disappointed in the quality of the rooms, and it was more in keeping with a three star hotel...just. I booked a double and ended up with two twin beds pushed together after being told by reception that I had been upgraded to... More 

Was this review helpful? Yes 1
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear HolaWelshire, Thank you for leaving your comments with us on Trip Advisor. I am very sorry to hear about your stay with us and I am very sorry that we have not met your expectations during your stay with us at the hotel. I can only apologise on this occasion for the poor experience that you have received at... More 

Vienna, Austria
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 1 week ago

As I travel quite a bit, I tend to prioritise staying at Hiltons wherever possible ... this is based, generally, on the fairly high standards of their hotels, wherever they may lie in the chain (i.e. from Waldorf to Hampton) ... all have been very satisfactory and the Hilton brand, until now, almost never dissapoints. This hotel, however, seems to... More 

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear VikeST, Thank you for taking the time to leave your comments on Trip Advisor following your stay at the Hilton London Euston. I would like to apologise that we have not delivered upon our promise on this occasion. I would be grateful if you could contact myself on jane.thangamani@hilton.com to see if can restore your faith in our hotel... More 

Boston, Massachusetts, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Traveling for business, I look for Marriott properties first but settled on Hilton Euston because of the location. The rooms are small and the location is loud - right on a very busy street. The most disappointing part was the food in the hotel bar/restaurant. The food was lukewarm and very bland. Service was not great either - I had... More 

Was this review helpful? Yes 1
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Rissa_13, Thank you for taking a few moments to leave your review on Trip Advisor. I am very glad that you did like the location of the hotel, we are indeed in an excellent location for travel connections to the North of the Country as well as International Travel. I would like to apologise for the poor service you... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I booked this hotel as a special occasion for my wife and I. After explaining the reason for my stay to the reservation team, it was suggested I upgrade from my initial booking of a Double Room to a King Hilton Deluxe. After reshuffling my finances I agreed as thought it make the trip more special. On arrival we checked... More 

Was this review helpful? Yes 1
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Geordie0119, Thank you for taking the time to leave your comments on Trip Advisor following your stay with us. I am very sorry for the poor experience you have had at the hotel. Please contact me on jane.thangamani@hilton.com so that we can see if we can restore your faith in the hotel and services. Kind Regards Jane Guest Relations More 

Leeds, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I recently spent all my hard earned Hilton points for my wife and daughter to stay 3 nights for a Christmas shopping trip to London. I chose it for its location and on the photos it looked smart - ideal for a treat. What a disappointment - the rooms were dirty -stained carpets and curtains, dirty bathroom. What summed it... More 

Was this review helpful? Yes 1
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Nick V, Thank you for taking the time to leave your comments on Trip Advisor following your stay with us at the hotel. I am truly sorry for the experience that you have had at the hotel, I would like to assure you that we are doing everything in our power to fix the issue with the lifts, we... More 

Houston, Texas
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

First the good things. There were some very attentive members of the staff specifically the conceirge and bellmen. And the location is great...oh wait, I've already mentioned that. The disappointing. Throughout the weeklong stay in our 4th floor room, the 2 guest elevators were out and we and the staff were sharing a dismal service elevator. And it was apparently... More 

Was this review helpful? Yes 1
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear PartickPringle, Thank you for taking the opportunity to leave your comments following your stay with us at the hotel. I would like to apologise that you did not enjoy your stay with us at the hotel. I would like to apologise that the lifts were out of order, we are currently working with an outside contractor to fix this... More 

Skelmersdale, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

Before I go on, the staff we're not to blame, they were as helpful as could be and I am sure this hotel was short staffed during my visit. This is the second time I have visited this particular hotel, the first visit in 2013 was not as bad an experience. The rooms are extremely small and basic compared to... More 

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Paul S, Thank you for taking the time to leave your comments on the Trip Advisor following your stay with us. I am extremely disappointed to hear of your experience with us. It is most disturbing to hear that our telephones have not been answered and I would like to assure you that this is not usual of the... More 

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Additional Information about Hilton London Euston

Address: 17-18 Upper Woburn Place | Bloomsbury, London WC1H 0HT, England
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill , Euston / Kings Cross /St Pancras
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Euston 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton London Euston Hotel London
London Hilton
Hilton London Euston England
Hotel Style:
#341 Luxury Hotel in London

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Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.