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Hilton London Euston

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17-18 Upper Woburn Place | Bloomsbury, London WC1H 0HT, England
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Hilton London Euston
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Hilton London Euston
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1,285 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW

Used on business trip. It's in a good location. Short walk from Euston Rail and Underground but there was no wifi or mobile signal in breakfast room. This is a big problem for business users who want to be checking email etc/working wilst at breakfast table. Please improve wifi

Review collected in partnership with Hilton Hotels & Resorts

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Dallas, Texas
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a beautiful hotel in a very desirable location with one glaring exception...The noise from ambulances driving directly in front of the building got to be a bit much. My son counted 22 sirens in the few hours we were awake before going to bed. Do yourself a favor and ask for a room at the back of the... More 

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North Wales, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Just returned from a weekend in the hilton London Euston with my mum and my sister and have to say everything was good. The location is perfect and from the minute we checked in on Saturday all hotel staff were curteous, polite, had a smile and were keen to help. Plenty of choice at breakfast we stayed in kingsize deluxe... More 

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear pandoraw1, Thank you for taking the time to leave your comments on Trip Advisor following your recent stay with us at the Hilton London Euston. I am delighted that you have enjoyed your stay with us and that we have met your expectations of the hotel and our service. Thank you for your lovely comments about our team, such... More 

Milan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Great location, a few steps from Euston station. The room (standard) was clean and tidy, and the wireless connection fast. Proper breakfast. As most Hiltons, no frills such as shoe sponge, brush and file, even the concierge don't have. For the same price You can probably get more

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear matteo_schi, Thank you for taking some time out to leave your comments following your stay with us at the hotel. I am sorry to hear that we have not met your expectations during your stay with us, however I am happy to hear that you did like the location. We are indeed in a great location for travel in... More 

Göteborg, Sweden
1 review
3 of 5 stars Reviewed 5 days ago NEW

Hilton Euston is OK hotel but not to be considered as a 4 star hotel - maybe 2 or 3 star.. It is worned and need some reparation.. We was in London to see Arsenal palying Chelsea at Emirates so the location was good. It was also close to central parts and shopping.

Review collected in partnership with Hilton Hotels & Resorts

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Kjell S, Thank you for taking the time to leave your comments following your stay with us at the hotel. Thank you for your comments about the hotel, I am very glad to see that you liked the location of the hotel. I am sorry to hear that you were unhappy with the condition of the hotel, I can... More 

Salisbury, UK
Top Contributor
73 reviews 73 reviews
52 hotel reviews
127 helpful votes 127 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here to be close to Euston station for an early train to Manchester. This is actually the only requirement the hotel fulfilled. This hotel is very tired. Don't expect modern London hotel. Look forward to only one jerky elevator (the other is broken), worn carpets, long dark corridors and squeaky floorboards. Rooms are old and basic to say... More 

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Will E, Thank you for taking the time to leave your comments on Trip Advisor following your stay with us at the hotel. I am very sorry to hear that we have not met your expectations on this occasion. I am sorry for the condition of the property, I am also pleased to let you know that we will... More 

Hessle
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The initial reception left something to be desired as they failed to recognise my HH membership status. I know this is London and space is a premium however my initial room was tiny and the wardrobe facility was poor and had pieces of wood wedge under it to level it off. Small stuff I know but Hilton set their own... More 

Review collected in partnership with Hilton Hotels & Resorts

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Paul C, Thank you for taking the time to leave your comments following your stay with us at the Hilton London Euston. I am sorry to hear that your Hilton HHonors membership was not recognised upon check-in, this is not usual of the high level of service do offer here. I am sorry that you did have one of... More 

Top Contributor
72 reviews 72 reviews
34 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The only good thing about this hotel is that it was close to where I was attending meetings. Otherwise there is nothing whatsoever to recommend it. The room was tiny and dated. One of my colleagues had her bathroom ceiling cave in during the middle for the night. If you have any other options, use them. Seriously.

Was this review helpful? Yes 2
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear MDontherun, Thank you for taking the time to leave your review on trip Advisor following your stay at the hotel. I am very sorry to hear of your disappointment during your stay with us at the hotel. I would like to assure you that we are beginning a refurbishment on the hotel bedrooms which will offer a more contemporary... More 

Merritt Island, Florida
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great trip. I was there for business, but it was close to just about everything (except the airport). The underground was a block away and the train station (where they filmed part of Harry Potter) was about ½ mile away. Good food along the way at some very nice and quaint Pub’s (to Include Mable’s). The breakfast each morning was... More 

Was this review helpful? Yes 2
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Scott M, Thank you for taking some time to leave your review following your stay with us at the Hilton London Euston. I am delighted to hear of your satisfaction with our facilities and services within the hotel. Thank you for your great comments about the breakfast and also our colleague Vitalis, I will ensure that these comments are... More 

Liverpool, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked Hilton Hotel Euston for a business trip and was very disappointed with the quality of my stay. When booking with Hilton I had expected a certain quality of hotel particularly given the price per room but I found that my room was uncomfortable, situated on the ground floor with the large hotel bins located directly outside my window... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Andrew C, Thank you for taking the time to leave your comments following your stay with us. I would like to apologise for the poor experience you had during your stay with us. I am sorry that your room was not what you did expect. I would like to let you know that we are beginning a refurbishment of... More 

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Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
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