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Hilton London Euston

4.0 of 5 17-18 Upper Woburn Place | Bloomsbury, London WC1H 0HT, England
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Hilton London Euston
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Hilton London Euston
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1,159 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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California, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Great experience to stay in this hotel. Location is very convenience. Room space is big enough. Food is nice. All the workers helped you with very nice attitude. To stay in a internation chain of hotel is always a right choice.

Review collected in partnership with Hilton Hotels & Resorts

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Dubai, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I have not even checked out of this hotel and have already been charged over 600 GBP. The young girl on reception is bordering on abusive and The whole experience feels more like a youth hostel than a Hilton. This is the last time I book this brand.

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear CarolineRowe, Thank you for leaving your comments on the Trip Advisor. I would like to take this opportunity to apologise for the poor service that you have received. I am sorry that your card has been charged three times, as I understand it the card you provided upon reserving your bedroom was charged a pre-authorisation, this would have been... More 

Montreal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at the Hilton Euston a couple of times in the last year. It is a nice place, where personnel is either extremely attentive or rather indifferent. The place is located by King's Cross station making all of London very accessible. It is also close to the British Museum. I found it very (too?) expensive, though.

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear ViajeroDelSOL, Thank you for taking the time to leave your comments on Trip Advisor following your recent stay with us at the hotel. I am glad to hear that you do like the hotel. I would like to reassure you that we are continually training all team members to deliver the high quality service that you have come to... More 

scotland
Contributor
19 reviews 19 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked a double room, however, when checking in at the hotel the gentleman on Reception was persistently offering me a single room even trying to palm me off with something complimentary. If I had wanted a single room I would have booked one! I eventually got the double room I had booked. That said, my room was very comfortable, quiet... More 

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear janders10, Thank you for taking the time to leave your comments on Trip Advisor following your recent stay with us. I am very sorry to hear about your experience at the check-into the hotel, I can assure you that this is not the usual and we will be conducting more training to ensure our receptionist are fully trained. I... More 

Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This was an average stay , the room was nice and clean but the breakfast was not up Hilton standard, poor replenishment of hot food. Could easily be rectified. Check out very functional with no warmth. Good location for stations Would stay again hoping for a better breakfast and service

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Adrian1774, Thank you for leaving your comments about your stay with us on Trip Advisor. I am very sorry to hear that have not fully met your expectations, especially in our breakfast. I have ensured that your comments have been passed along to our Food & Beverage Manager and Executive Head Chef for immediate rectification. I am glad to... More 

Liverpool, United Kingdom
1 review
1 of 5 stars Reviewed 6 days ago NEW

I stayed at the Hilton Euston London at the end of November with 2 days booked. I have a heart and mobility problem and the place had no lifts other than a dirty unsafe service lift. The staff were unhelpful and did not care. The lifts when we asked were not going to be fixed throughout our stay and due... More 

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Derby, England
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I wasn't sure what to expect after reading the reviews others had put so came with an open mind. I booked a stay of 1 night for me and my mum whilst we enjoyed some xmas shopping and a show. We arrived early and we told our room would be ready at 3 but we checked in and our luggage... More 

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear LisaLou1982, Thank you for taking the time to leave such a great review on Trip Advisor following your stay with us at the Hilton London Euston. I am delighted to hear that you have enjoyed all aspects of your stay with us and I do hope that we have another opportunity to be able to welcome you back to... More 

Dartford, United Kingdom
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

We have now stayed at a few hiltons hotels, and so far this was the nicest room large heating was good and air con. The breakfast was very nice. We stayed for two nights and the only down side for us was no spa but that does not detract from the hotel it's self Great location two min walk from... More 

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear The screatshopper, Thank you for taking the time to leave such lovely comments on Trip Advisor following your stay with us at the Hilton London Euston. I am delighted to hear that you have enjoyed all aspects of your stay with us. We do hope to have another chance to be able to welcome you back to the hotel... More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

Booked a standard double room,the room we were given was at best a small single. After complaining we were given a much better room size wise. This is the sec Hilton hotel we have stayed in I have to say it will be the last!! The beds are so hard and uncomfortable the rooms was noise, a low drone all... More 

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear jesseboy, Thank you for taking the time to leave your comments on Trip Advisor following your stay with us. I am very sorry to hear of your disappointment with the room and the bed. Your comments are valuable to us as they do allow us to pinpoint where we can make improvements, thank you for bringing this to our... More 

Scot in the US
Top Contributor
67 reviews 67 reviews
46 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second visit here so we knew what to expect; the last time I said the hotel was in need of renovation (2012) and to our surprise it had been. As in 2012 we used a combination of money and 60,000 Hilton points for 3 nights; I certainly would not pay £259 a night for this guestroom. The... More 

Was this review helpful? Yes
JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Airmilesfreak, Thank you for taking the time to leave your comments on Trip Advisor following your recent stay with us at the Hilton London Euston. I am delighted to hear of your satisfaction with the hotels facilities and services. I am very glad that you did like the location of the hotel, we are indeed in a brilliant location... More 

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Additional Information about Hilton London Euston

Address: 17-18 Upper Woburn Place | Bloomsbury, London WC1H 0HT, England
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill , Euston / Kings Cross /St Pancras
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton London Euston 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton London Euston Hotel London
London Hilton
Hilton London Euston England
Hotel Style:
#342 Luxury Hotel in London

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