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Hilton London Euston

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17-18 Upper Woburn Place | Bloomsbury, London WC1H 0HT, England
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Hilton London Euston
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Hilton London Euston
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1,279 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
72 reviews 72 reviews
34 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The only good thing about this hotel is that it was close to where I was attending meetings. Otherwise there is nothing whatsoever to recommend it. The room was tiny and dated. One of my colleagues had her bathroom ceiling cave in during the middle for the night. If you have any other options, use them. Seriously.

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Merritt Island, Florida
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Great trip. I was there for business, but it was close to just about everything (except the airport). The underground was a block away and the train station (where they filmed part of Harry Potter) was about ½ mile away. Good food along the way at some very nice and quaint Pub’s (to Include Mable’s). The breakfast each morning was... More 

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Liverpool, United Kingdom
1 review
2 of 5 stars Reviewed 5 days ago NEW

I booked Hilton Hotel Euston for a business trip and was very disappointed with the quality of my stay. When booking with Hilton I had expected a certain quality of hotel particularly given the price per room but I found that my room was uncomfortable, situated on the ground floor with the large hotel bins located directly outside my window... More 

Review collected in partnership with Hilton Hotels & Resorts

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glasgow
Contributor
13 reviews 13 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here with my husband and 2 kids for 2 nights, Sat 11 & Sun 12th April. Location is great, just across the road and round the corner from Euston Station, which was great for us as we didn't arrive in to Euston Station until 9.30pm on the Saturday night. Check in was really quick, and our room was... More 

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Carlisle, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Brilliant room for two adults and teenager. Breakfast excellent. Staff helpful. Central location near Euston station so handy for getting to most places. Only 10 min walk from kings cross to for anyone coming on the east coast.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel needs URGENT renovation! Furniture old and degradated, ventilation system not working properly, lack of natural light. Bad ratio quality / price. The hotel does not correspond to the expected Hilton brand level of quality.

Review collected in partnership with Hilton Hotels & Resorts

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Thank you for leaving your review on your stay with us at the hotel following your recent stay. I am very sorry to hear that we have not met your expectations with the bedrooms. I am pleased to say that we will begin a refurbishment on the hotel bedrooms in the near future, which will offer a much more... More 

Antwerpen
2 reviews
4 of 5 stars Reviewed 1 week ago

Despite some negative reviews we decided to stay a night in this hotel...mainly because of its excellent location close to the eurostar station. And the we were nicely surprised...friendly welcome at check in, nice room....clean, light colors,and spacious enough for a one night stay.....and the next day....good quality breakfast...and again very friendly staff....during breakfast...at checkout....the moral of the story...do not... More 

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear 103albertp, Thank you for taking some time out to leave your comments on Trip Advisor following your stay with us at the Hilton London Euston. I am delighted to hear that you have enjoyed your stay with us. I am happy to hear that you decided to give us a chance even though some reviewers have given us negative... More 

nc
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Reception staff were very welcoming and helpful. No problems with luggage storage both on arrival and departure days. Prompt room service and maintenance staff when the ac had a problem which they repaired. Elevators not working on arrival but staff elevator was available. Regular elevators were working the next day. Third floor corner family room was quiet. Room was large... More 

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Candlemas, Thank you for taking the time to leave your comments following your stay with us at the hotel. I am delighted to hear of your great experience at the Hilton London Euston. We do hope to be able to welcome you back very soon. Kind regards Jane Guest Relations More 

San Ramon, United States
1 review
2 of 5 stars Reviewed 1 week ago

I selected this hotel as I am a Hilton Honors member and my experience with Hilton has always been good. This hotel has very poor customer service and the front desk staff had a bad attitude on top of it. I would not recommend staying as this hotel if you are visiting London. The Hilton at Hyde Park is much... More 

Review collected in partnership with Hilton Hotels & Resorts

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear Elizabeth K, Thank you for taking the time to leave your comments following your stay with us. I am sorry to hear that you were not happy with the staffing at the front desk. I would like to assure you that this is not usual of the high level of service offered by out Front Desk Team and on... More 

Rome, Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We had booked and paid for a total 5 rooms at this hotel for after a wedding reception last August. We confirmed at least three times before the date to ensure that they were aware we would be late arrivals. When we arrived we were told that all the rooms, bar one, had been sold to other people and that... More 

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JaneThangamani, Guest Relations Manager at Hilton London Euston, responded to this review

Dear fibna, Thank you for leaving your review regarding your stay with us last year in 2014. I am very sorry to hear of your experience at being booked out to another hotel after you had a group confirmed booking. I do understand that you have been in touch with the hotel and they did deal with your complaint of... More 

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Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
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