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Citadines Prestige Holborn-Covent Garden London

4.0 of 5 Hotel   |   94 - 99 High Holborn, London WC1V 6LF, England (Camden / Primrose Hill)
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Ranked #295 of 1,055 Hotels in London
A recent review
4 of 5 stars reviewed yesterday
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615 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed here when over for business. Rooms are very spacious, comfortable, clean and stylish. Staff are friendly and the prices affordable. Well connected with loads of restaurants nearby and a station within 1 minute walk.

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York, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Air conditioning sounds like a turbo-charged vacuum cleaner, and comes on in periodic bursts. Terrifying. Water temperature in bath/shower barely goes above 'warm'. No pots/pans in the cupboards, so unable to use cooking facilities. Bins emptied pre-dawn, loudly and indiscriminately. Lingering smell of bleach everywhere. TV guide system doesn't work. Whole experience tepid. Wifi free and reliable, though!

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ggesitg, General Manager at Citadines Prestige Holborn-Covent Garden London, responded to this review

Dear Guest Thank you for your feedback. I was so sorry to learn that you feel this way about the Hotel and the points you have mentioned, I will be following up with my Executive team. Once again, I would like to thank you for your feedback and do look forward to welcoming you back to Citadines. Kind regards, Germana... More

Victoria, BC
Top Contributor
61 reviews 61 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Good value for London, which is a very expensive city. We stayed for 7 nights. Location is central, amenities are very good. Room was quiet, well maintained and just beginning to show some wear and tear (e.g., loose tile in bathroom floor). Housekeeping staff were good. Front desk staff were very friendly but not always knowledgeable. (I was advised taxi... More

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ggesitg, General Manager at Citadines Prestige Holborn-Covent Garden London, responded to this review

Dear Reviewer Thank you so much for taking the time to let us know about your recent stay at the Citadines prestige Holborn. We’re thrilled to have been your choice of accommodation during your road trip. I am delighted to learn that overall you have enjoyed your stay and I have taken on board your comments about the wear and... More

Mumbai, Maharashtra, India
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great place,we stayed form 29th august to 8 september10 days and bus stop in hotel,studio was enough for 2 of us ,very close to tube station and bus stop..Lovely and very helpful staff. Good breakfast with freshly made waffles..excellent location..It is properly budget hotel.Free coffee machine was very nice. free wifi,, neat and clean rooms. we would definetly like to... More

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ggesitg, General Manager at Citadines Prestige Holborn-Covent Garden London, responded to this review

We’re so glad you found us! It’s wonderful to see that your stay at Citadines prestige Holborn made for such an enjoyable experience in London. We’re thrilled to see you enjoyed it. Your comments have been shared with my team. Thanks. Thank you for choosing to stay at Citadines prestige Holborn and we hope to see you soon! Germana More

Goulburn, Australia
Top Contributor
53 reviews 53 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was very close to public transport, restaurants and supermarkets. It was a small apartment but all we needed for our stay. It had 2 low comfy chairs but only 1 chair at the table/destroy where we ate our meals. Seemed strange seeing there was space for another chair. The staff were happy to help with advice about transport... More

Was this review helpful? Yes 1
ggesitg, General Manager at Citadines Prestige Holborn-Covent Garden London, responded to this review

Dear Guest Thank you for your review of our hotel. Given that you have travelled quite a bit your review holds a lot of weight. For your next visit consider booking through our own website where you will find the best deals including complimentary internet. Thank you again for taking the time to comment on your stay. With best regards,... More

Harrogate, United Kingdom
Top Contributor
141 reviews 141 reviews
37 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for two nights on a Secret Escapes Deal in a Studio Club apartment. The room was better than expected although bigger towels would be good! The continental breakfast was very good but if you want a cooked breakfast there is Hush restaurant next door. The staff were very friendly and helpful, and the location is great being close... More

Was this review helpful? Yes
ggesitg, General Manager at Citadines Prestige Holborn-Covent Garden London, responded to this review

Dear guest Thank you for your review. I was pleased to read your comments and delighted to hear you had a good experience with us and you were happy with the service you received. I do hope we can welcome you back again soon. With best wishes, Germana Genovese More

Huntington Beach, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I was here for six nights and was quite pleased; this location is near everything one might need: Boots, Sainsbury (for home-made meals), tube, Brit Museum, etc. Room/kitchenette tiny but just fine for me. Staff nice, free coffee machine, nice little work-out room. The only issue was a really bad smell that came from the bathroom but I didn't say... More

Was this review helpful? Yes
ggesitg, General Manager at Citadines Prestige Holborn-Covent Garden London, responded to this review

Dear Guest Thank you for taking the time to write your review. I was very pleased to read such lovely comments and please be assured that we are following up on the bathroom smell problem. We do hope to welcome you back again soon. With my warmest wishes, Germana Genovese More

Nottingham, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great place to stay in London, close to lots of great places to visit and underground just across the road. Lovely staff, very friendly and helpful, managed by GG who was great. Had a lovely breakfast there, waffles and freshly squeezed orange juice actually made for us by a lovely helpful member of staff, sorry didn't get her name. Lots... More

Was this review helpful? Yes
ggesitg, General Manager at Citadines Prestige Holborn-Covent Garden London, responded to this review

Dear Cate P Thank you so much for taking the time to let us know about your recent stay at the Citadines prestige Holborn. We’re thrilled to have been your choice of accommodation during your road trip. We pride ourselves on providing personalized service and I am proud that our team members managed to do just that. We look forward... More

Seattle, Washington
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you're a girl and need to get ready in the morning. Here are the problems: 1) the hairdryer is awful. 2) No magnifying mirror and the room is super dark. I couldn't see to get dressed. 3) There's no place to do your hair. Bathroom too small. The Bedroom has no light (except a small dim reading light). 4)... More

Was this review helpful? Yes 2
ggesitg, General Manager at Citadines Prestige Holborn-Covent Garden London, responded to this review

Dear Guest Thank you for your feedback. I was so sorry to learn that you feel this way about the Hotel and the points you have mentioned, I will be following up with my Executive team. I do hope you will return to Citadines Prestige Holborn one day and I will have pleasure of meeting with you personally. With warmest... More

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Additional Information about Citadines Prestige Holborn-Covent Garden London

Address: 94 - 99 High Holborn, London WC1V 6LF, England
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill , Covent Garden
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Citadines Prestige Holborn-Covent Garden London 4*
Number of rooms: 192
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Also Known As:
Citadines Prestige Holborn - Covent Garden Hotel London
Citadines Holborn Covent Garden London
Citadines Holborn Covent Garden Hotel
Citadines Prestige Holborn-Covent Garden London England

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