Fellow travellers, i pride myself using Tripadvisor to both get advise and to give advise when it comes to hotels i visit, plan to visit. Commonly, i request information from hotels based on reviews from fellow travellers on tripadvisor, both good and bad ones. This will make it possible for me to ask the hotels whether the negative reviews still... More

This hotel is conveniently located in central London, close to Leicester Square. Reception is a bit dark and small. Staff is corteous and professional. My booking was for a superior room but I was given a very small room, with basic furniture and very hard bed. The bathroom was also small, with basic ammenities. The room was on the street... More

Well-maintained and well-located hotel just off Leicester Square. Very attentive front desk staff, and generally good response from housekeeping. We had a deluxe room with a king-size bed - the room was of a good size, but the toilet was unfortunately, disproportionately small - perhaps measuring just 5' x 5'. But - everything else was pretty good - air-conditioning, firm... More

Good location, great service in the hotel but really slow with breakfast, we had to wait ages, it was a good job we were not in a hurry! Great for theatre and shopping trips, right on the heart of the West End. Comfortable large bed and friendly staff.

In a business room the bed is on a piece of wood with a worn out madrass. It's just far away from a 5 star rating. We booked for 15 people. bookings disapeared we had to chnage rooms one smelled awfull. I stay in many hotels around the world but this is just not ok for that price even in... More

The hotel is in a great central location, walking distance to all key London attractions. When we arrived the reception staff were friendly and let us check in early. Our room was how can I put it nicely?? just about big enough to swing a cat haha very small but had the essentials. Breakfast was strange but edible - bar... More

Been to a lot of London hotels easily now in my top 3! Super location, great fresh food and staff with excellent customer service. Didn't expect any views given the hotels location, I was wrong! London eye right in view! We could overhear guests competing on how good the staff were too, couldn't agree more. Hopefully will return again soon,... More

I was recommended this hotel by a colleage because of it's location. My visit to London was short, two nights, and organised to celebrate my mother's 80th birthday. Although she is fit, I wanted to minimise walking. The rooms are standard fare for a chain hotel, clean and functional, the bed was actually very comfortable. I had booked room only... More

The location while possibly the reason for the price; is brilliant. Every place is so close by;the food stands, theaters , Oxford street etc. the rooms were really small and dingy and the furniture encompasses the entire room. It's rather difficult to walk in thr! The breakfast was good enough and the live orders are made pretty well. The service... More