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Radisson Edwardian Mountbatten Hotel


Hotel class 4.0 of 5
20 Monmouth Street | Covent Garden, London WC2H 9HD, England
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Reviews you can trust

81% Recommend
4.0 of 5 stars 220 reviews
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By trip type
All (220)
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3 of 5 stars
desbaggie   12 contributions
Birmingham, United Kingdom
Nov 7, 2009 | Trip type: Couples New
1/1 found this review helpful

I stayed here for 2 nights the weekend of the Pats v Buccs NFL game. All the reviews are correct in so much as the location is excellent everything you want to see is a short walk. The staff are all friendly and professional, with an exception I'll come to later. We had a standard room and they are small... more

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3 of 5 stars
sleagirl   5 contributions
lincolnshire
Nov 5, 2009 | Trip type: Couples New

Reviewers arent lying about the size of rooms. Our room was on the first floor, pretty small and everyone on the street outside could see in. I dont like being on the low floors but i didnt see the point of complaining as we were only there for 1 night. I shut the curtains and put the lights on instead.... more

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3 of 5 stars
elevation   5 contributions
Rotterdam
Nov 4, 2009 | Trip type: Business, Solo travel New

Stayed here for 1 night only, thanks god. Room was clean, fair enough. But to pay gbp140 for a 1bed room, which was incredible small. To get to your rooms, you had to walk through small claustrophobic corridors, making it an unpleasant experience. Location is central, but i didnt wouldnt stay here again for this money, given shoebox proportions of... more

Management response from
Manager-Mountbatten, Manager

Dear Guest, Thank you for your feedback following your recent stay with us. It was disappointing to read that you found the room small. We do have various types of room here at the hotel which we would be happy to show you on your next visit to London. Please do contact us at remount@radisson.com for a future reservation. Kind...

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5 of 5 stars
Briteyes   13 contributions
Wiltshire
Oct 31, 2009 | Trip type: Couples

We had an overnight stay at the Mountbatten which is located in an excellent position in the heart of Covent Garden within easy walking distance to theatreland and excellent restaurants. Our superior king room was a good sized bedroom, very peaceful overlooking the pretty leafy Monmouth Street. Our welcome on arrival was welcoming and we were treated with courtesy and... more

Management response from
Manager-Mountbatten, Manager

Dear Guest, Thank you for your feedback regarding your recent stay with us, we are very pleased to hear that you have enjoyed your stay and our staff and service were of the standard you expected. We would look forward to welcoming you back to the hotel in the future please do not hesitate to contact us on resmoun@radisson.com Kind...

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3 of 5 stars
TeignmouthRed   24 contributions
Devon, UK
Oct 26, 2009 | Trip type: Business, Solo travel

Slap bang on Seven Dials, so right in the centre of the west end and ideal if you're visiting London for theatre or restaurants. Nothing outstanding about this place. Clean rooms and nice bed linen. Lovely (but rather old) sash windows that let in the noise and a slight draft. One very wierd feature of the service was a 'Welcome'... more

Management response from
Manager-Mountbatten, Manager

Dear Guest, Thank you for taking the time to write a comment on your recent stay with us and you comment regarding the 'welcome' call. We would like to apologise if we did not meet your expectations. We do hope we will have the opportunity to restore your confidence and welcome you back to Radisson Edwardian Mountbatten. Kind Regards

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4 of 5 stars
MisterPike   1 contribution
Chester
Oct 24, 2009 | Trip type: Couples

We had a suite on the 7th floor and it was fantastic - but the water supply was very erratic in the morning. I was left 'high and dry' in the shower on the first morning! No water from the taps for about five minutes. Don't bother with breakfast - go along the road to Franx cafe, full english with... more

Management response from
Manager-Mountbatten, Manager

Dear Guest, Thank you for your feedback following your recent stay with us and the feedback regarding water supply which we have looked into. I am glad the room was off the standard you expected. We look forward to welcoming you back to the hotel in the future please do not hesitate to contact us on resmoun@radisson.com Kind Regards

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4 of 5 stars
Ginger005   4 contributions
Scotland
Oct 24, 2009 | Trip type: Family

I was there with my sister and 86yr old Mother for one night only. We arrived at 12noon not really expecting our rooms to be available-and they weren't. We left our luggage and came back for 2pm to book in.Only one of the rooms we booked was ready and the other was still not ready when we finally had to... more

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5 of 5 stars
active50galway   1 contribution
galway
Oct 23, 2009 | Trip type: Couples

Located beside Seven Dials , Covent Garden one of the most vibrant areas in London. interesting small shops and coffee shops on our doorstep. .We were greeted by friendly staff who gave me a bigger room wihout hesitation when I complained about the size of the 1st room we were assigned. Lovely reception area to sit and relaxe. The bed... more

Management response from
Manager-Mountbatten, Manager

Dear Guest, Thank you for your feedback regarding your recent stay with us and we are pleased to hear that the service and staff were of the standard you expected. We would look forward to welcoming you back to the hotel in the future please do not hesitate to contact us on resmoun@radisson.com Kind Regards

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5 of 5 stars
rjo319   1 contribution
New york
Oct 21, 2009 | Trip type: Couples

Found this hotel over the internet while looking for best value versas star rating. My wife and i stayed two nights. The hotel staff was great, the room was super and the location could not have been better. We were able to walk to most major sites and were blocks away from their broadway and plenty of shopping and food. more

Management response from
Manager-Mountbatten, Manager

Dear Guest, Dear Guest, thank you for your feedback from your stay with us, we sincerely appreciate feedback. We are ideally located for tourists as a lot of popular destinations are within walking distance or accessible by bus. We are also located in the Business Center of London, which is great for business travelers. We look forward to welcoming you...

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3 of 5 stars
PortsmouthUKLucky7   2 contributions
Portsmouth UK
Oct 19, 2009 | Trip type: Couples

We went up to London for the weekend and booked this hotel via the advice given on trip advisor. We went for their dulex room which we found spacious but oddly designed and poorly decorated. From a location point of view I couldn't fault it however there were a few let downs such as, the kettle and the TV didn't... more

Management response from
Manager-Mountbatten, Manager

Dear Guest, thank you for your feedback regarding your recent stay with us. It was disappointing to read that you found the room a little dated, we do strive to continually refurbish our bedrooms to the standard our customers expect. We do have various types of room here at the hotel which we would be happy to show you on...

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Radisson Edwardian Mountbatten Hotel Also Known As

  • Radisson Edwardian Mountbatten
  • Radisson London
  • London Radisson
Address: 20 Monmouth Street | Covent Garden, London WC2H 9HD, England