We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Radisson Blu Edwardian Mercer Street Hotel

4.0 of 5 20 Mercer Street, Covent Garden, London WC2H 9HD, England (Formerly Radisson Edwardian Mountbatten Hotel)
Hotel website
Click for phone number
Hotel deals
Special Offer
Book Now & Save Up To 20%
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 15 more sites!
Certificate of Excellence 2014
Radisson Blu Edwardian Mercer Street Hotel
Professional photos View all
Browse nearby
Radisson Blu Edwardian Mercer Street Hotel
Write a Review

858 reviews from our community

Traveler rating
    487
    267
    61
    33
    10
See reviews for
107
363
59
153
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (858)
  • Mar-May only
    (204)
  • Jun-Aug only
    (243)
  • Sep-Nov only
    (214)
  • Dec-Feb only
    (197)
All months
Newport, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The attention to detail was first class nothing too much trouble the food was excellent and the restaurant was buzzing a really good night Great for people watching close to theatres lots of other good places to eat

Was this review helpful? Yes 1
Manager-Mercer, Guest Relations Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Janlyn0, What a lovely comment. The hotel is in a great location for shopping, coffee shops, offices and as you say people watching. I do hope you will come back and stay with us. If there is anything that I would be able to assit with then please do let me know. Best Wishes, Chantelle Taylor Guest Relations Manager,... More

Zurich, Switzerland
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at Radisson Blu on Mercer street a number of times. It is our corporate go to hotel. Overall it offers a comfortable stay, as you would expect from Radisson Blu hotels. The good: - Great location close to theaters, bars, restaurants, shopping - Good service - Clean and well maintained rooms The could be improved: - Room are... More

Was this review helpful? Yes
Manager-Mercer, Guest Relations Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear atomic1111, Thank you for taking the time to write to us. I am glad that you enjoy staying with us. We do have some room types which can be small as for the nature of our building and our location however we have many different room types ranging from our smallest Double standard to our large rooms which are... More

St. Petersburg, Florida
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Just love this hotel!! The staff are very friendly and the location is fantastic! Just minutes walking distance from Covent Garden! The quaint side streets have nice shopping and good restaurants Some European hotels do not allow early check-in, but the front desk staff were very understanding and accommodated us early, realizing that we just off a 10 hour flight!

Was this review helpful? Yes
Manager-Mercer, Guest Relations Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dolly R, Thank you for your lovely comment. I am glad to see that you enjoyed your stay with us. The hotel is in a great place with shops, restaurants and many other sites in such close distance. I do agree that the little side roads having many lovely stores. I do hope that you will come back again soon... More

Ampthill, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed in a twin room with my sister & my mum stayed in a single on the same floor, we found the rooms impeccable, clean and luxurious with very comfy beds. The cafe Scoff and Banter was very nice and the service good. Unfortunately like so many other London hotels the lack of staff & organisation at breakfast was... More

Was this review helpful? Yes
Manager-Mercer, Guest Relations Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Debbie R, Thank you so much for your delightful comment. I am so pleased that you enjoyed your time with us. I will pass you comment about breakfast and having to ask twice to our restaurant manager to try and fix this so thank you for letting me know. I do hope to welcome you and your family back... More

Frankfurt, Germany
1 review
4 of 5 stars Reviewed 1 week ago

Good Business Hotel, good Service, friendly staff, nice rooms, good beds :-) The Hotel provides free and stable Wifi. The Gym within the Hotel is small but well equped. Only for trained People the weights are to small. No barbell available :-( The area around is perfect, there is a cafe in 5m distance as well as a good beer... More

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Manager-Mercer, Guest Relations Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Reinhold W, Thank you for your wonderful comment. I am so glad that you enjoyed your stay with us. Hopefully we will get the chance to welcome you back again. If there is anything that I would be able to assist you with then please let me know. Best Wishes, Chantelle Taylor, Guest Relations Manager, taylorc@radisson.com More

Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Last week I led our group, Independent Presenters Network, for a series of business meetings in London. We run venues for touring Broadway throughout the United States. The hotel was perfectly situated. It was a short stroll to the theatres and perched within easy access to several restaurants. The real test of their service came as we faced an emergency... More

Was this review helpful? Yes 1
Manager-Mercer, Guest Relations Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear GinaMCV, Thank you for dropping us your comment. I am glad to hear from you again via trip advisor. I do hope you are all doing well and keeping your heads held high. Thank you for saying such kind words. I will for sure pass your comment on to our general manager Dawn and all the staff members whom... More

Singapore, Singapore
1 review
4 of 5 stars Reviewed 1 week ago

great location the basic room tend to be a bit small deluxe room & suite are good size too much fragrance/products on bed linen to the point it irritated people with sensitive nose front desk staff is very friendly , helpful and courteous stay at room 617 (second stay .. like the room very much because of the great view)... More

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Manager-Mercer, Guest Relations Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Chi Ming T, Thank you for your comment. I am very sorry that you were uncomfortable with the cent that we use in the room. Please do inform me when you come again and I can see if I can get them to avoid using as much. We do look forward to seeing you again soon in the future.... More

Sydney
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I really can't fault this hotel - proven by the fact that I keep on coming back. From the quality of the rooms, to where it's located at the heart of Covent Garden, to the friendly staff, and the great food/restaurant... everything adds up to an amazing stay!

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Manager-Mercer, Guest Relations Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear BusyTravellingSydney, Thank you for taking the time to write to us here on tripadvisor. I am delighted to see that you enjoyed your stay with us here at the Mercer Street. I will pass your comment on to all our staff for them to see. Thank you so much for writing us and we do look forward to welcoming... More

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here for a week at the beginning of October. The location is excellent. That is where any positives stop. Service levels in the hotel are very poor. It is not the fault of the staff who try but they do not have the first idea about the service level expected at a hotel of this level (and price).... More

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Manager-Mercer, Guest Relations Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear villasanuk, Thank you for taking the time to write us here. I am so sorry that you feel that way about the hotel. I am sorry that we didn't have any water available for 3 days. We had order the water however the delivery was never received I do understand the unconvinced that this may have coursed. I will... More

Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is in a prime location and the staff were excellent. Room was clean but very small and the bathroom was adequate. Very expensive but that's normal for Central London. The great thing about the hotel is it's location right on what's known as the seven dials.

Was this review helpful? Yes 1
Manager-Mercer, Guest Relations Manager at Radisson Blu Edwardian Mercer Street Hotel, responded to this review

Dear Fintan C, Thank you for your wonderful comment. I am very glad to see that you enjoyed your stay with us. We do hope to be seeing you again soon in the future. Best Wishes, Chantelle Taylor Guest Relations Manager taylorc@radisson.com More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Radisson Blu Edwardian Mercer Street Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Blu Edwardian Mercer Street Hotel

Address: 20 Mercer Street, Covent Garden, London WC2H 9HD, England (Formerly Radisson Edwardian Mountbatten Hotel)
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill , Covent Garden
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Radisson Blu Edwardian Mercer Street Hotel 4*
Number of rooms: 137
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Orbitz, TravelClick, Venere, Agoda, Priceline, Otel, Escapio, getaroom.com, Despegar.com, Hotel.de, LondonMarketing.com, TripOnline SA, Booking.com, Tingo and Jetsetter so you can book your Radisson Blu Edwardian Mercer Street Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Edwardian Mountbatten
Radisson London
London Radisson
Radisson Blu Edwardian Mercer Street Hotel London, England

428 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (174)
Viewed
Room/suite (58)
Viewed
Hotel & grounds (20)
Viewed
View from room (9)
Viewed
Dining (4)
Viewed
Bathroom (16)
Viewed
Other (67)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (227)
Viewed
Restaurants and Bars (9)
Viewed
Standard Double Room (34)
Viewed
Standard King Room (36)
Viewed
Standard Single Room (30)
Viewed
Standard Twin Room (35)
Viewed
Suite (56)
Viewed
The Hotel (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (5)
Viewed
Dining (3)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay