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Novotel London Waterloo

4.0 of 5 113 Lambeth Road, London SE1 7LS, England
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Novotel London Waterloo
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Novotel London Waterloo
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1,619 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, UK
Top Contributor
179 reviews 179 reviews
80 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed today NEW

This hotel is not ideally located for the Underground but has bus connection (344 route) to Vauxhall. It faces Lambeth Palace and my room 208 looked out onto its grounds. Modern hotel with clean style reception. My check in was a bit slow with no computerised method of recording my A Club card. But they took a photocopy and assured... More 

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Edinburgh, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a really good hotel. Very good sized rooms for central London and they are well equipped. Excellent bathroom, good toiletries and separate loo. Really pleasant, helpful staff. Restaurant menu simple but everything beautifully cooked and presented. Excellent breakfast. I couldn't see anything negative.

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Copenhagen, Denmark
Top Contributor
382 reviews 382 reviews
50 hotel reviews
200 helpful votes 200 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great stay here: service was very helpful. Room was newly renovated and amongst the best I tried in London over time. Breakfast was good, but nothing spectacular. If location is good for you this is a very good place to stay.

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bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear Guest, I am pleased that you had such a great stay with us and that you found our hotel well located. I am also particularly glad to read that you liked our new Next room,. Indeed we genuinely love to pamper all of our guests and they can feel we provide a service from the heart. It will be... More 

Top Contributor
56 reviews 56 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

I was in London for business and was checked in here. I normally stay in The City so it was unusual to be South of the river and towards the west but the location is actually lovely (if you like walking). Please note whilst there are some buses that travel nearby you are a good 10 minute ish walk to... More 

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bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent visit to Novotel London Waterloo. I am pleased to hear that you found the location of the hotel convenient and that our team was welcoming. I am glad that the room and the breakfast offer was at your satisfaction. I look forward to welcoming you... More 

Senior Contributor
26 reviews 26 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I went to a course that took place in this hotel. Reception was helpful the room was clean and superb food and beverages. This is a hotel that I would visit again. Nice reception, dining area good standard and helpful staff. I was running late into the meeting and I was approached by a helpful staff member who offered to... More 

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bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear guest, I thank you for your positive feedback. It is always a pleasure for us to hear very satisfied guests with their experience at Novotel London Waterloo even if they attend a meeting in our conference centre Please indulge yourself with a night stay next time. I am sure you will love that. We look forward to welcoming you... More 

Stockport, United Kingdom
Contributor
20 reviews 20 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed at this hotel for 2 nights with my son. the hotel is in a great postion for the sights just away from the hustle and bustle of london centre but not to far to the centre just a 10min walk along the thames. the staff were very friendly could not do enough for us the bar and restaurant area... More 

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bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Novotel London Waterloo. It is always a pleasure to receive positive feedback. Thank you for your note regarding the breakfast and the bar offer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Bernard... More 

Picton, Australia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The novotel offers great position and all you expect from novotel. It had a real queen size bed and the best shower in england. However, this novotel is above and beyond because of the staff. Every staff member was helpful. They just didn't give directions the showed you on a map. They found us a hairdresser, masseuse and activities as... More 

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bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear Guest, Thank you for posting this positive feedback! The whole team and I have felt very proud of that. I thank you also for pointing out the efficiency of, Gabriella, Eniko and Tina . They are indeed a true asset to the hotel. We do offer welcome drink , for this you will need to join our loyalty program... More 

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Additional Information about Novotel London Waterloo

Address: 113 Lambeth Road, London SE1 7LS, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel London Waterloo 4*
Number of rooms: 187
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Also Known As:
Novotel London Waterloo Hotel London
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Hotel Style:
#16 Green Hotel in London
#198 Luxury Hotel in London
#208 Family Hotel in London
#294 Romantic Hotel in London
#311 Business Hotel in London

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