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All 1,073 London hotels

Novotel London Waterloo

4.0 of 5 Hotel   |   113 Lambeth Road, London SE1 7LS, England (Waterloo / South Bank / Southwark)
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Ranked #273 of 1,073 hotels in London
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 days ago
goosegoose1 Arlington, VA
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1,469 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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English first
Arlington, VA
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent countless hours researching hotels in London before booking this one. Full disclosure, the price had a huge impact on our decision. The hotel is in good condition. More modern feel to it. Good, friendly staff. A few downsides though - slow service at the bar, very high step to get into the tub/shower combination, and then no door... More

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Doha, Qatar
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel in August of 2014. The family rooms are small. The couch next to the bed was a fold-away bed. This was enough for our young girls. When both beds were down there was barely any space in front of the desk. The rooms were clean and well kept. There didn't seem to be anyone available... More

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Chelmsford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall, we were very satisfied with our stay at the hotel. The whole hotel including our room was clean, modern and well designed. Impressed that an extra towel, cup and beverages had already been included for our teenage son as we often have to remind hotel that there are three adults in the room.The double bed was a little too... More

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1 review
4 of 5 stars Reviewed 2 weeks ago

Good and clean rooms with an extra couchbed for children. The restaurant has a buffet menu that is tailored to families. Friendly and helpful staff. This was our second stay this year in the hotel. The hotel offers free WiFi which allows you to catch up. Take the number 3 bus just outside of the hotel to get to the... More

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Bellano, Italy
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Molto bello questo hotel. Colazione ricca e camera spaziosa, che non si trova in altri hotel londinesi. Very Good hotel. The breakfast is rich and the room is spacius, that you don't of und in other london's hotel.

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Manchester, United Kingdom
Top Contributor
54 reviews 54 reviews
11 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Clean, a little slow in reception but the rooms are tidy and well kept. There is nowhere to eat in the vicinity. It is also in Lambeth's rougher area so stick to the well lit streets if you are hungry or want to walk out. That being said, walk across the river to the other side of Lambeth Bridge and... More

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NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Novotel London Waterloo, but I was very disappointed to hear that your experience did not go beyond your expectations. At Novotel London Waterloo, we strive to provide a superior service experience for every guest and your feedback is very important to us. In the... More

Top Contributor
72 reviews 72 reviews
58 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check in was quick & efficient, the room was not ready, but we had arrived early so dropped the cases off & went sightseeing. The room was on the slightly small size especially when the sofa was converted into the extra bed. Because we did not spend any time in the hotel other than sleeping this was not an issue,... More

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NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Dear Guest, I am delighted to hear that you and your family have enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,... More

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Additional Information about Novotel London Waterloo

Address: 113 Lambeth Road, London SE1 7LS, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel London Waterloo 4*
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Also Known As:
Novotel London Waterloo Hotel London
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England

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Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#19 Green Hotel in London #193 Luxury Hotel in London #195 Family Hotel in London #275 Business Hotel in London #317 Romantic Hotel in London
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Official Description (provided by the hotel)
Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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