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Novotel London Waterloo

4.0 of 5 Hotel   |   113 Lambeth Road, London SE1 7LS, England (Waterloo / South Bank / Southwark)
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82%
Ranked #274 of 1,054 Hotels in London
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 3 days ago
Oldbloke_TH Clevedon, United Kingdom
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1,496 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Clevedon, United Kingdom
Top Contributor
139 reviews 139 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Arranged by my company for a business trip, didn't know what to expect. Very good standards with very helpful and efficient staff. My booking was one of many and of course mine was the one that went wrong but within 15 minutes everything was sorted and we were up and running again. Breakfast was very good with plenty of choice.... More

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bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear guest, Thank you for your positive feedback. I thank you for recommending your entourage to come over to Novotel London Waterloo as well as to our breakfast and bar. We look forward to welcoming you back soon. Kind regards, Bernard Panisse General Manager More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are looking for a reasonably priced hotel in Central London within easy reach of the major attractions then I would recommend this hotel. My husband and I stayed here for 3 nights in August and considering the prices charged at that time of year, this hotel was excellent value for money. The rooms are a good size, comfortable... More

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bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear guest, I am pleased to hear that you have had a very good experience in our centrally located Novotel London Waterloo We look forward to welcoming you back. Kind regards Bernard Panisse General Manager More

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Friendly concierge. Rooms were clean and classy. It is within walkable distance to London eye. The tube station was pretty far off . Pretty close to the tourist attractions but on the downside there is no life nearby. You need to walk for miles if u need to eat something in case the tiny restaurant down is full because you... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear guest, I am truly glad to hear that you have enjoyed so much your stay with us. I would like to confirm that we have taken note of your comments and will address it accordingly. We look forward to your next visits. Kind regards, Bernard Panisse General Manager More

manchester
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

£500 for three nights in Central London- a very good price for a comfortable hotel with the excellent customer service you get from Accor group hotels. Our room was a family room, with the sofa folded out as a bed for our four year old; the room is a good size compared to many other London hotels. Yes, it's south... More

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bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear guests, I am truly glad to hear that the whole family has very much enjoyed the stay at Novotel London Waterloo. Every guest is important to us no matter what his/her age is. We genuinely love to pamper all of our guests and they can feel it. We look forward to welcoming you back soon. Kind regards, Bernard Panisse... More

Dublin, Dublin, Ireland
1 review
5 of 5 stars Reviewed 2 weeks ago

As many of you know, it is not an easy task trying to find a decent and affordable hotel for a family in London these days - but the Novotel London Waterloo certainly fits the bill. Not only is the location superb with Big Ben and the London Eye being just around the corner, it had great transport links too... More

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review

Thank you very much for this comprehensive, flattering feedback which encourages us to keep on providing such high standards of service. Again thank you for such words of praise and I look forward to welcoming you back very often Kind regards, Bernard Panisse General Manager More

The Hague, The Netherlands
Top Contributor
88 reviews 88 reviews
73 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 4 nights (2 rooms) in August. Booking via novotel.com was really easy and I had to accept that London hotels in the summer are quite expensive. So finding a good deal with Novotel Waterloo was acceptable, as the place is really close to Lambeth Bridge (and as such it is a nice short stroll away from Waterloo... More

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear guest, I am truly glad to hear that you have enjoyed so much your stay with us. I would like to confirm that we have taken note of your comments and will address it accordingly. We look forward to your next visits. Kind regards, Bernard Panisse General Manager More

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Additional Information about Novotel London Waterloo

Address: 113 Lambeth Road, London SE1 7LS, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel London Waterloo 4*
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TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Orbitz, Venere, Travelocity, Tingo, Priceline, Agoda, ACCOR and TripOnline SA so you can book your Novotel London Waterloo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Waterloo Hotel London
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England

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