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All 1,075 London hotels

Novotel London Waterloo

4.0 of 5 Hotel   |   113 Lambeth Road, London SE1 7LS, England (Waterloo / South Bank / Southwark)
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82%
Ranked #266 of 1,075 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Mikepoly Woodland Hills, CA
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1,484 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
Woodland Hills, CA
Top Contributor
54 reviews 54 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

We kicked off our 2 week trek through Europe with a stay at the Novotel Waterloo. The location was great. It was a block away from the Thames River and right down the street from the stop fro the Hop On/Hop Off Bus (which we used quite often). The tube stop is also just a few blocks away so getting... More

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Stoke-on-Trent, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel in September last year, we paid using tesco clubcard vouchers, we had a slight issue when we arrived as we did not have printed an extra code, fortunately the staff were very patient and we were able to sort this issue out straight away! The hotel is in a great situation, we loved walking opposite... More

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bernard p, General Manager at Novotel London Waterloo, responded to this review

Thank you for taking the time to write a review about your recent visit to Novotel London Waterloo. I am pleased to hear that the location of our hotel was ideal for your visit to London, I am also very happy that our staff made all the difference by being so were very friendly and extremely helpful. I would like... More

Houston, TX
Contributor
16 reviews 16 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is nice and clean. The location is very good especially if you're doing the hop on hop off tour bus as there is a stop 5 min walk from the hotel. Some rooms have very nice views but unfortunately our view was of the parking lot. The room was a bit small especially since we utilized the sofa... More

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bernard p, General Manager at Novotel London Waterloo, responded to this review

Thank you very much for this excellent review of the Novotel London Waterloo. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And remember to ask for a room with view on Lambeth Palace,... More

Stuttgart, Germany
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed for 4 nights at the Novotel Waterloo. We arrived late and had no problems checking in and getting a great room. Front desk staff was friendly and helpful. The room was plenty big enough for 2 adults and one child. Room was clean and had plenty of towels. The buffet breakfast was very good. It had a little... More

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bernard p, General Manager at Novotel London Waterloo, responded to this review

Thank you very much you for taking the time to review our property online following your stay. It is such a great satisfaction to see that you appreciated our central location, close to all public transportation, making it the perfect base to discover London. I am also very pleased to read that you found our hotel so clean as well... More

Oldham, United Kingdom
Top Contributor
55 reviews 55 reviews
4 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am currently two nights into a three night stay here It is a great location. Upon arrival I was greeted by a really friendly charming young man on reception who could not have been more helpful. I had to check I was in London, home of the aloof receptionist.my room was great with a view of Lambeth palace. Breakfast... More

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bernard p, General Manager at Novotel London Waterloo, responded to this review

Thank you for your positive feedback. I am happy to hear that we are a "First Classe Service" hotel. Thank you also for complementing us on the excellent service provided to you during your stay. Thank you again for your feedback and I look forward to your next stays. Kind regards, Bernard Panisse General Manager More

Hereford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great hotel this, friendly staff, good location, convenient for City centre. I stayed here for a one night business trip on 3rd July 2014. Ideal location with easy access to central London and all that surrounds. Easy walking and so close to the Thames that you can't help but wander down there. Only negatives were that the room was hot... More

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bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear guest, I am truly glad to hear that you have enjoyed so much your stay with us. We look forward to your next visits. Kind regards, Bernard Panisse General Manager More

istanbul
Contributor
15 reviews 15 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in Novotel London Waterloo for four nights during our stay in London. Being a rather expensive city, finding a value hotel required a hard task in London. So by London standards, this is probably one of the best value alternatives you might find. The hotel is located very close to the London Eye, the Parliament Building, Big Ben,... More

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bernard p, General Manager at Novotel London Waterloo, responded to this review

Thank you for taking the time to write a review about your recent visit to Novotel London Waterloo. I am pleased to hear that the location of our hotel was ideal for your visit to the main London touristic attractions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous... More

West Chicago, Illinois
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was an all around winner. I stayed with my two teenage sons for four nights in mid June 2014. Location was very ideal especially for a family; a block away from River Thames, short walk (15 min) to the London Eye where the the London Dungeon and Aquarium were also located; Houses of Parliament, Big Ben and Westminster... More

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review

Thank you very much for this excellent review of the Novotel London Waterloo. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And remember to ask for a room with view on Lambeth Palace,... More

Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel with good food and excellent rooms. Actual service with a smile! Have stayed here several times now and always try to use it if I can. Found out they had a hot yoga class one evening and joined in. Great

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review

Thank you for recommending the Novotel London Waterloo. This is a honour for us. I am pleased to hear that you liked our Yoga session, we do classes on Tuesday and Thursday after 6.00pm, very good for relaxing. I am glad that the food and the room were at your satisfaction. I look forward to welcoming you back again very... More

Guatemala City, Guatemala
Top Contributor
69 reviews 69 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Our Europe tour started here and it was a very comfortable place to stay. Walking distance to Big Ben, London Eye and Westminster Abbey. The staff was helpful and breakfast was very good! I definetly recomend this place to stay in London.

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review

Thank you for pointing out your very satisfactory stay at Novotel London Waterlooo in your positive feedback. I hope to have the pleasure in welcoming you back again. Kind regards, Bernard Panisse General Manager More

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Additional Information about Novotel London Waterloo

Address: 113 Lambeth Road, London SE1 7LS, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel London Waterloo 4*
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Also Known As:
Novotel London Waterloo Hotel London
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#186 Luxury Hotel in London #199 Family Hotel in London #251 Business Hotel in London #323 Romantic Hotel in London
Hotel Class
Official Description (provided by the hotel)
Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park. ... more   less 
Number of rooms
187

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