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Novotel London Waterloo

4.0 of 5 113 Lambeth Road, London SE1 7LS, England
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Novotel London Waterloo
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Novotel London Waterloo
Novotel London Waterloo
Novotel London Waterloo
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1,649 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol
Top Contributor
182 reviews 182 reviews
39 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Most of the facilities of the hotel were very good - I have stayed here at least three times. Half term was chaos in the breakfast room. No surprise that it was half term or busy but no reason either that provision of some food, cutlery, crockery, coffee should not be managed more effectively. Quite location but very central to... More 

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear guest, I am truly glad to hear that you have enjoyed the location of our hotel. I would like to confirm that we have taken note of your comments and will address it accordingly. We look forward to your next visits. Kind regards, Bernard Panisse General Manager More 

Newquay, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed during half term so expected the hotel to be quite busy however everything was well managed and efficient. Rooms were very clean and modern, everything there I needed, hair dryer, iron, safe, tea and coffee. Food was very good but try to avoid the busy periods in the restaurant (there is a notice in the foyer noting the... More 

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear guest, I am truly pleased to hear that you have had a wonderful experience at Novotel London Waterloo. We look forward to many other stays of yours. Kind regards, Bernard Panisse General Manager More 

Cheshire
Contributor
16 reviews 16 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for two nights in February half term. We are a family of 5 (2 adults and 3 children). We arrived quite late an night (11.30) and were welcomed by the reception. We were given interconnecting rooms which was useful (but I don't think we requested). Our rooms were at the back and the view was not great, overlooking... More 

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear Guest, I thank you for this positive, kind feedback. I am glad to hear that you have felt genuinely welcomed all throughout the hotel as this is our aim: to make our guests feel at home away from home. We look forward to your next visits with the whole family. Kind regards, Bernard Panisse General Manager More 

Jersey, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Took the kids to london for half term and enjoyed a pleasant stay at the Novotel. Easy location, friendly and helpful staff, good buffet breakfast. Family rooms a tad on the small side but otherwise a good, affordable City hotel.

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear guest, Thank you for your feedback. I am pleased to hear that you and your family have very much enjoyed your experience in the hotel. I look forward to welcoming you back. Kind regards, Bernard Panisse General Manager More 

Sunderland, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nice hotel staff very polite helpful and friendly.Room very clean and comfortable. I would stay here again.Breakfast was good. It was in a quiet location, we were able to have a good nights sleep. It was a short walk to the tube, not to far from Westminister.

Was this review helpful? Yes 1
bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear Guest, Thank you very much for your excellent feedback. I am delighted that you enjoyed your room and liked the service your received from the team. Thank you for mentioning that Children are very special guests at every Novotel around the world. Accomodation and breakfast taken at the restaurant are free for two children under the age of 16... More 

Marseille, France
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Great hotel, very nice staff. Very clean, spacieux room. Amazing view from the room, indeed you can see the London Eye, Big Ben and Lambeth Palace. Very quiet too! The restaurant inside the hotel is good and not expensive.

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear Guest, Thank you very much for this fantastic feedback. We are absolutely delighted that you love our hotel, our amazing view from the room and the service we provide. We look forward to seeing you again soon. Kind regards, Bernard Panisse General Manager More 

Salisbury, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff are lovely, so friendly and inviting nothing was too much trouble. We loved the atmosphere of the hotel and the restaurant - make sure you book a table. Food was great especially as we had our 15 year old son with us who can be a bit picky. Room was great lots of space, clean etc. We booked... More 

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear guest, Thank you so much for such wonderful review! Every guest is important to us no matter his/her age. I am glad to hear that the whole team looked after your family so well. We look forward to your next visits. Kind regards, Bernard Panisse General Manager More 

Budapest, Hungary
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

hard to believe just how far everything is from this central hotel. To call it London Waterloo is a stretch and there are no close restaurants or shops. Positives are that the rooms were clean and the bed was hard and really good. Food excellent and rooms well designed but lacks perhaps a little storage for clothes. Reception very pleasant... More 

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear Guest, Thank you very much for your excellent feedback. I am delighted that you enjoyed your room, our new N'bed and liked the service your received from the team. We look forward to welcoming you again. Kind regards, Bernard Panisse General Manager More 

Liverpool, United Kingdom
Top Contributor
111 reviews 111 reviews
46 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location for visting Westminster tourist attractions which are a short walk away. Stayed at Novotel in Manchester and the setup here is much the same. We had a good executive room with a great view over Westminster, friendly staff, great in-room continental breakfast. Good night's sleep though I would say the window seal could be better at preventing outside... More 

Was this review helpful? Yes
bernard p, General Manager at Novotel London Waterloo, responded to this review

Dear Guest, Thank you for staying with us and taking the time to write the review. I am very pleased that you had such a wonderful time with us and loved everything from the service, the room view, the breakfast, the comfort to the location of the hotel. We all look forward to seeing you again on your future visits... More 

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Additional Information about Novotel London Waterloo

Address: 113 Lambeth Road, London SE1 7LS, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel London Waterloo 4*
Number of rooms: 187
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Also Known As:
Novotel London Waterloo Hotel London
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Hotel Style:
#16 Green Hotel in London
#201 Luxury Hotel in London
#217 Family Hotel in London
#285 Romantic Hotel in London
#334 Business Hotel in London

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