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All 1,073 London hotels

Novotel London Waterloo

4.0 of 5 Hotel   |   113 Lambeth Road, London SE1 7LS, England (Waterloo / South Bank / Southwark)
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Ranked #276 of 1,073 hotels in London
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Louise O Dublin, Dublin, Ireland
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1,480 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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Dublin, Dublin, Ireland
1 review
5 of 5 stars Reviewed yesterday NEW

As many of you know, it is not an easy task trying to find a decent and affordable hotel for a family in London these days - but the Novotel London Waterloo certainly fits the bill. Not only is the location superb with Big Ben and the London Eye being just around the corner, it had great transport links too... More

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The Hague, The Netherlands
Top Contributor
89 reviews 89 reviews
74 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for 4 nights (2 rooms) in August. Booking via novotel.com was really easy and I had to accept that London hotels in the summer are quite expensive. So finding a good deal with Novotel Waterloo was acceptable, as the place is really close to Lambeth Bridge (and as such it is a nice short stroll away from Waterloo... More

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Flowery Branch, Georgia
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

My family had the pleasure to stay here for 5 nights in early July. The staff went out of their way to take care of our needs. As SurferDavid mentioned, the rooms are small (by American standards). It is tight with the fold-away bed down, but I've seen this before in larger American cities. The fold-out bed was quite comfortable... More

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Arlington, VA
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We spent countless hours researching hotels in London before booking this one. Full disclosure, the price had a huge impact on our decision. The hotel is in good condition. More modern feel to it. Good, friendly staff. A few downsides though - slow service at the bar, very high step to get into the tub/shower combination, and then no door... More

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bernard p, General Manager at Novotel London Waterloo, responded to this review

Thank you for taking the time to write a review about your recent visit to Novotel London Waterloo. I am pleased to hear that the location of our hotel was ideal for your visit to the main London touristic attractions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous... More

Doha, Qatar
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel in August of 2014. The family rooms are small. The couch next to the bed was a fold-away bed. This was enough for our young girls. When both beds were down there was barely any space in front of the desk. The rooms were clean and well kept. There didn't seem to be anyone available... More

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bernard p, General Manager at Novotel London Waterloo, responded to this review

I thank you for your comments and your feedback. I am sorry to hear that the service you received from our team were not to our usual standards. Please rest assured that the points you made were addressed. I am pleased to read that the location of the hotel has met your expectations. Once again thank you for your feedback... More

Chelmsford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall, we were very satisfied with our stay at the hotel. The whole hotel including our room was clean, modern and well designed. Impressed that an extra towel, cup and beverages had already been included for our teenage son as we often have to remind hotel that there are three adults in the room.The double bed was a little too... More

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bernard p, General Manager at Novotel London Waterloo, responded to this review

Thank you very much for this excellent review of the Novotel London Waterloo. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And remember to ask for a room with view on Lambeth Palace,... More

1 review
4 of 5 stars Reviewed 2 weeks ago

Good and clean rooms with an extra couchbed for children. The restaurant has a buffet menu that is tailored to families. Friendly and helpful staff. This was our second stay this year in the hotel. The hotel offers free WiFi which allows you to catch up. Take the number 3 bus just outside of the hotel to get to the... More

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bernard p, General Manager at Novotel London Waterloo, responded to this review

We are delighted to know that you had again a great experience at the Novotel London Waterloo, that you enjoyed our central location,our staff service and the different amenities we offer. Our goal is to always exceed our guests’ expectation and we thank you for taking the time to share your story. We look forward to welcoming you again soon... More

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Additional Information about Novotel London Waterloo

Address: 113 Lambeth Road, London SE1 7LS, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Novotel London Waterloo 4*
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Also Known As:
Novotel London Waterloo Hotel London
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England

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Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
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#19 Green Hotel in London #194 Luxury Hotel in London #195 Family Hotel in London #276 Business Hotel in London #322 Romantic Hotel in London
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Official Description (provided by the hotel)
Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park. ... more   less 
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  • At what time does the pool open each day?

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