Seeing the pictures online, and then the entrance lobby i was expecting something great. The room stank of smoke, there was someones rubbish on the bed so i immediately asked to be moved. The rooms are ugly and need re-doing. The hallways looked horrible too. The staff didnt talk great english either. It was okay for 1 night stay but... more

Booked this hotel due to the cheapness of it, we paid £99 for 2 people for 2 nights...Upon getting the hotel it looked very smart on the outside..and the rooms were big and airy. Couldnt fault the beds. We had a fridge. tea/coffee making facilities as well which was good. TV was an old shabby one which was a bit... more

I thought it would probably be cheaper to book direct, so I attempted to book a room in this hotel over the telephone. On phoning, I found the staff to be very hard to understand, and it was very difficult to make myself understood. After a few minutes trying to get the staff to realise what I wanted, I decided... more

Avoid this hotel. Terrible management and rooms. I spent two-night in City Hotel in May. It is by far the worst hotel I’ve ever stayed. I checked in the hotel after 11pm and just wanted to relax, but nothing in the room worked, and I was not able to sleep until 1am. The TV remote control was not functioning and... more

At first we had trouble locating the hotel. But once we did it turns out its less than a block from the Aldgate Underground entrance. The area itself is seedy but once you go into the hotel its nice enough. Not a neighborhood I would recommend walking around at night, even more so once I found out other things. For... more

I did not have the opportunity to read any reviews for this last minute booking for the city hotel in London. I am not one hundred per cent familiar with the "best" area's to stay within London but having a budget of only £500 for a 2 night trip to London (and that includes travel!!!) we decided to take a... more

I was a bit afraid of staying at this hotel after reading the reviews, but there was no reason to! The hotel is great, central location (just around the corner from Aldgate East tube station). The lobby looks 4-stars and the room was very much acceptable. The staff is VERY international, but still very helpful and available. Everything worked, bed... more

Firstly: Americans seem to have a problem with British loos. Just push the lever all the way, don't pump it, and then let it go,and things may turn right:-) I had a room facing the back, so i can't really comment on the level of noise if you should have a room facing the street. True enough, this is a... more

I will never stay here again! They are trying to renovate the hotel...but in our room they must've forgotten the bathroom! Old w/yucky shower curtains...horrible toilets that you have to pump the handle to flush! only good thing was the view of the Gherkin tower from our room...you just have to look up from the view of the dump you... more