We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels

City Hotel

3.0 of 5 Hotel   |   12-20 Osborn St, London E1 6TE, England (East End / East London)
Hotel website
Hotel amenities
Save Saved
You added City Hotel to your Saves list
City Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Ranked #544 of 1,073 hotels in London
A recent review
4 of 5 stars reviewed yesterday
Hayden S
  • Overview
  • Reviews (525)
  • Photos (102)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (79)
  • Location
  • More
Write a Review

525 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
4 of 5 stars Reviewed yesterday NEW

My boyfriend organised us a trip to London and we decided to stay the night. We found this hotel and the price was good for what it came with. In the room there was a double and two single beds, we had are own bathroom, TV, air conditioning, a wardrobe and a lot of space. The beds were very comfortable.... More

Was this review helpful? Yes
Kingston-upon-Hull, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I took soneof the reviews with pinch of salt as I have stayed at the ibis round the corner and didn't find the area scary at all. I wasvtaken back by the entrance as just a doorway but that was dispelled as soon as I entered. The staff were friendly and polite throughout our stay. We stayed on the fourth... More

Was this review helpful? Yes
Leuven, Belgium
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

OK hotel, close to East Aldgate metrostation. Breakfast is OK too, but overpriced, better to go in La Dulce cafe around the corner. WiFI worked perfectly all the time. Parking at back entrance, not operated by hotel and about 25 pounds per day, in open air but more or les safe.

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For where this hotel is located, it is very reasonably priced compared to other London hotels. We stayed on the 3rd floor, had view of the city buildings. Room was very spacious and clean. Bed was very comfortable. We only stayed for one night for an event we were going to, staff were very friendly and the bar has offers... More

Was this review helpful? Yes
San Diego, California
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

First of all I chose this hotel because the website from which I booked said they offered free pick up from the airport. When I gave them my information they said they will have someone waiting. After we were picked up I was charged 75 pounds by the driver and the hotel staff refused any responsibility. They said it was... More

Was this review helpful? Yes 1
Bury St. Edmunds, United Kingdom
Top Contributor
94 reviews 94 reviews
37 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago

City Hotel is remarkably good value considering how close it is to major attractions and with a tube station (Aldgate East) just round the corner. Liverpool Street, Spitalfields market, Brick Lane and Tower Bridge are all within easy walking distance. The room we stayed in was on one of the top floors and had a fantastic view of the Liverpool... More

Was this review helpful? Yes
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Central location and check in that day, but had no aircon, Windows that didn't work, and was hot and a little dinghy. Some parts were worn down, but a satisfactory stay. Probably try a area slightly further away as the subway system is good.

Was this review helpful? Yes
København, Staden Kobenhavn, Denmark
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 11, 2014

This hotel has a good location when using public transport as it is right next to a tube station. It is easy to access. The staff quite friendly. The rooms are large. But they are old and warn down. The air-condition in our room did not work. And the street was very noisy throughout the night so we could not... More

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 4, 2014 via mobile

The hotel is in a noisy, fairly run down neighborhood. (Aldgate East). We booked a double room and the room we got had two single beds and one full sized bed which made the room very crowded. The beds were all old and uncomfortable and unfortunately we had booked for 4 nights. We were told no other rooms were available.... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage City Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to City Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about City Hotel

Address: 12-20 Osborn St, London E1 6TE, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — City Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Orbitz, Priceline, Cheap Tickets, Agoda, Tingo, Hotel.de, TripOnline SA, BookingOdigeoWL, HostelBookers, Otel and Venere so you can book your City Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
City Hotel London, England

102 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (78)
Hotel & grounds (12)
Bathroom (11)
View from room (6)
Room/suite (27)
Other (22)

Management photos: Courtesy of the property manager

All management photos (25)
Room/suite (9)
Hotel & grounds (3)
Bathroom (2)
View from room (1)
Business center/function rooms (3)
Dining (2)
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in London with
any amenities


Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style
#331 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
Situated a minutes’ walk from Aldgate East Tube Station and on the gateway to Brick Lane, one of London’s foremost tourist attractions, City Hotel London is ideal for those people on a business trip and for those on a City break. The West End for its theatres and shopping is only ten minutes by tube to the west and the Olympic Stadium, including the fabulous Westfield Shopping Centre, is ten minutes to the east. We are within a short stroll to Spitalfields, famed for its great shopping and eateries, as well as The Whitechapel Art Gallery, The Tower of London and the East End’s famous street markets. The hotel offers a full English breakfast, noted for providing the best English sausages we can find. 24 hour room service is available and the Lane Bar and Restaurant is a great place to eat, drink and relax. Our rooms can sleep up to five adults and two children and are all en suite with great showers, flat screen TV and in-room safes. We also have car parking if required.Conference and banqueting facilities are also available at great prices and we can arrange for pick ups from all London Airports and Railway Stations. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer