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Boston Manor Hotel

146-152 Boston Road | Hanwell, Ealing, London W7 2HJ, England
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Boston Manor Hotel
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Boston Manor Hotel
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210 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Melbourne, Australia
Top Contributor
56 reviews 56 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is about 15 minutes drive from Heathrow or connected by Piccadilly Line. Ten minutes walk from the station but there is also a bus which stops right outside the tube and near the Hotel. The Hotel is a real rabbit warren with corridors and stairs going in all directions. The place is very clean, the included breakfast is good... More 

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Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have been staying here mid week for 3 months so far on a 6 month contract with a local company.The rooms are very clean and comfortable. The staff are so friendly that it almost feels like home. I'm glad i found this hotel. Very reasonably priced too.

Review collected in partnership with this hotel

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Leeds, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here as it was close to Twickenham. Really reasonably priced and the ideal location for what we needed. Easy to find and free parking too!! The Nepalese restaurant downstairs was excellent, and we got a 40% discount as hotel guests. The hotel was basic, but had everything we needed and I have to say we were pleasantly surprised-... More 

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Antrim
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights whilst attending family function nearby. Rooms are very basic, but are clean, beds very comfortable and you will get a good nights sleep. Breakfast was hot and very nice, service in restaurant was excellent. In summary, as the price suggests, this is a basic hotel. However it is clean and comfortable and is certainly good... More 

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Rajsondh, Public Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, It was most gratifying to see your recent review, which managed to pack all our basic benefits into a few short lines. Cleanliness and comfort at good value is the offer, and our visitors often confirm that we provide a better service than anywhere else at the price. The cooked English breakfast, which you mentioned, is a popular... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

“Home from Home” Have recently spent a 5 week period at this charming period hotel and have booked a further visit in the very near future. Booking was easy via e mail with an almost immediate confirmation plus they kindly allocated me my previous room as some guests, like me in any hotel, have personal preferences. I certainly appreciate the... More 

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Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, Thank you for your favourable report on your recent 5-week stay at Boston Manor Hotel. It is reassuring to know that we satisfied your requirements in so many ways. We were especially glad to be able to offer you your previous room again, as guests do respond well to familiar surroundings (‘coming home’). This is part of the... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

When we picked up the key, the receptionist was disinterested and unwelcoming. He stayed on his phone for the entire check-in procedure and didn't say a single word to us. The room was shockingly bad. The 'orthopedic' beds were like wooden boards. The decor was extremely dated, the walls were dirty, with fingerprints and scratches (including writing) in the paintwork.... More 

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Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, It is clear that you did experience an unusually bad stay, that is quite untypical of our normal performance. Please accept our deepest apologies for this most unfortunate combination of oversights. We particularly regret the bad manners of the receptionist continuing to talk on his phone throughout your check-in, and he has been formally reprimanded for this. Mobile... More 

Travelers are raving about these London hotels

Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I've been staying here week in week out for the last few months whilst working in London. Close to buses and a short work to the tube and Boston Manor park ...and also the Canal is a pleasant stroll away . Ealing is within minutes if more nightlife/restaurants are your thing....even though the superb Nepalese restaurant within the hotel is... More 

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Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, Thank you for this very welcome review. You confirm our basic claim that we provide clean and comfortable accommodation at excellent value. You note the friendly service, which is a big part of our culture as a family-run business. And the local transport, both to Heathrow and the city-centre, is indeed better than many guests expect when they... More 

wrexham
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
90 helpful votes 90 helpful votes
1 of 5 stars Reviewed April 19, 2015

Stayed here for 6 nights last week whilst working in Islington,and have to say it is the dirtiest excuse for a hotel I have ever stayed in.The hotel as a whole is absolutely filthy and this is noticeable from the moment you set foot inside the building.It would take too long to list everything in detail but if you are... More 

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Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, We were sad to hear that you were disappointed with your stay at Boston Manor Hotel, and we must apologise if there was an unfortunate lapse in our normally high standards. One problem is that we can’t place your name among the guests who stayed with us last week, and so we can’t check your claims of poor... More 

A TripAdvisor Member
5 of 5 stars Reviewed April 16, 2015

As we look forward to visiting Boston Manor once again I can honestly say I cannot wait to return. This hotel makes our trip every time. Looking forward to the 'maize' like hallways, classic decor, eager to please staff and most importantly classic cuisine that cannot be beaten. A tour of the local area will ensure we enjoy a very... More 

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Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, It was most thoughtful of you to post this review, expressing satisfaction at your recent stay. We know from speaking to our guests that many of them are much impressed by our high standards and value for money. But if they don’t put up a review, then visitors to Tripadvisor are not able to check-out our overwhelmingly positive... More 

Greater London, United Kingdom
1 review
4 of 5 stars Reviewed April 16, 2015

Stayed here in march 2015, it was wonderful stay, we were given lovely spacious roomwas warm enough. Very clean and crispy linen. Great service from staff(helpful and polite all the time). Good filling breakfast(English Breakfast). I really enjoyed my stay here. I feel happy to come back.

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