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Boston Manor Hotel

146-152 Boston Road | Hanwell, Ealing, London W7 2HJ, England
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Boston Manor Hotel
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Boston Manor Hotel
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203 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I've been staying here week in week out for the last few months whilst working in London. Close to buses and a short work to the tube and Boston Manor park ...and also the Canal is a pleasant stroll away . Ealing is within minutes if more nightlife/restaurants are your thing....even though the superb Nepalese restaurant within the hotel is... More 

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wrexham
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
90 helpful votes 90 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here for 6 nights last week whilst working in Islington,and have to say it is the dirtiest excuse for a hotel I have ever stayed in.The hotel as a whole is absolutely filthy and this is noticeable from the moment you set foot inside the building.It would take too long to list everything in detail but if you are... More 

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Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, We were sad to hear that you were disappointed with your stay at Boston Manor Hotel, and we must apologise if there was an unfortunate lapse in our normally high standards. One problem is that we can’t place your name among the guests who stayed with us last week, and so we can’t check your claims of poor... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

As we look forward to visiting Boston Manor once again I can honestly say I cannot wait to return. This hotel makes our trip every time. Looking forward to the 'maize' like hallways, classic decor, eager to please staff and most importantly classic cuisine that cannot be beaten. A tour of the local area will ensure we enjoy a very... More 

Was this review helpful? Yes 3
Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, It was most thoughtful of you to post this review, expressing satisfaction at your recent stay. We know from speaking to our guests that many of them are much impressed by our high standards and value for money. But if they don’t put up a review, then visitors to Tripadvisor are not able to check-out our overwhelmingly positive... More 

Greater London, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed here in march 2015, it was wonderful stay, we were given lovely spacious roomwas warm enough. Very clean and crispy linen. Great service from staff(helpful and polite all the time). Good filling breakfast(English Breakfast). I really enjoyed my stay here. I feel happy to come back.

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel last month,family of four. It had been recommended to us by friends. Our stay exceeded all expectations. The level of service and friendliness was exceptional!!!!! Good size rooms which were very clean.......well maintained. We would highly recommend this hotel as the location is superb .....easy access into central London. Definitely the choice of hotel for... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear guest, Thank your for your kind remarks. I am delighted that you and your family had pleasant stay with us. As always we do our best to ensure our guests have a comfortable stay and in particular our staff are always courteous and do the best the they can to meet our guests needs. And always with a smile.... More 

Endicott, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we love to stay at the boston manor hotel because of it old world style and charm. for the money i'd take it any day over a modernized hotel. the staff is friendly and helpful and the rooms we've stayed in (at least 6) have been warm and accommodating. Monty's restaurant located inside the hotel has very wide selection of... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have stayed quite few times in this hotel, and i have to say that every time I stayed I have been Impressed with the service they provide it is definitely good value for money. During my last stay I got a refurbished room it was absolutely wonderful. The staff at reception have always responded quickly to my needs and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest Thank you your kind comments and for staying with us again. Its wonderful that you have given us a thumbs up on our refurbished room and delighted that you had another enjoyable stay with us. We have been working hard to upgrade our rooms and facilities and our team will be delighted to read your comments. . We... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 28, 2015

Cheap quality of the furnitures, DIRTY carpet and DIRTY bed, unwashed coffee cups. Very uncomfortable rooms you could hear easily what the person in the next room were talking about. Unhelpful staff. The breakfast was terrible! I will not recommend anyone to go there and i wont go there ever again. It was the worst hotel i have ever been... More 

Was this review helpful? Yes 1
Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, Thank you for commenting about your stay with us. I am deeply saddened to learn that you stay with us was not as expected. We try our best to ensure that our guests have a comfortable stay with us and admit to occasional minor lapses from our generally high standards of comfort and service, In some rooms, the... More 

Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 22, 2015

My son and I stayed here last week and I can honestly say it was a worst decision I made ! First of all the webpage photo is misleading as it shows the rear of these premises and not the front .Had I seen a front view of this establishment I would definately not of booked ! I am refering... More 

Was this review helpful? Yes 3
Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, Like many of our negative reviewers, you were clearly expecting more than we had promised. We normally display the rear view of the hotel, simply because the entrance is on a busy street, where the town-planning rules prevent us from altering the frontage. You say the hotel seems more suitable for building workers. We are proud to accommodate... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2015

You get what you pay for and i dont think they claim to give any more so with that in mind you can not say you do not get value for money. The route from reception to room is up and down stairs and needs decorating. The carpets could benefit from a clean and its the little touches like a... More 

Was this review helpful? Yes 1
Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, Thank you for your honest appraisal of Boston Manor Hotel, positioning us reasonably as a clean and comfortable choice, that provides value for money. “Does what it says” is a good answer to those respondents who complain about the lack of facilities that we never offered in the first place. In fact, “does what it says on the... More 

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