el is what it is. Don't expect the Ritz or anything like that. We stayed in the hotel the night before the England V's the Barbarians game at Twickenham on the 27 May. Four of us crammed into a room with a double and 2 singles. Staying were myself, my wife and my two sons (18 & 22 years old)... More

I was staying for quite a long time, and so perhaps experienced things I wouldn't staying for a couple of nights. I found the reception staff to be dismissive and sometimes rude, as you can tell by some of their replies on here. The breakfast waiter was hopeless, (didn't speak good English, was fussing round not achieving much, no thought... More

We had to wait 20 minutes for our room to be ready. Then - the room we were given had a fan and it looked as though someone had chucked food into the fan and it had splattered all over the walls and headboards. This was not cleaned properly and there was gunk everywhere.We went out for 3 hours and... More

The photos displayed on the websites for this hotel make it look like a huge manor house/hotel, yet in truth, it is just part of a row of shops. The hotel staff are friendly. The room size is ok. No shower gel or shampoo was provided though. We missed the breakfast because of lack of sleep and nursing a major... More

i travel the country with my work staying in 3 or 4 different hotels a week, this was an average hotel, clean room and comfy bed, clean bathroom but the shower was very poor and had no power what so ever. the hotel has a restraunt and my room must have been above the kitchen as at 11.30 pm they... More

From the time of booking to checkout the staff and manager assisted with every request. During the booking process we had some complications with visa requirements and booking confirmations which the manager personally assisted with. The young staff there were extremely polite and helpful and also responded to every request in imideaitly. We used the conference room for a meeting... More

Stopped here for a few nights while working in Hammersmith. Was not booked by myself but by my company. Not an ideal location as it involved using the flyover, but can't blame that on the hotel. The hotel itself was cleanish and comfortable. Had a single room which was a decent size, but the en-suite leaves a lot to be... More

I stayed alone before but this time I stayed with my family as my daughter stays nearby. It was really good and very convenient for me and my family. Staff was very helpful beside the management was very supportive and caring.

We stayed here for one night as we were up for a concert. Very convenient location from the M4 with large free car park. Staff very helpful, very clean room with comfortable beds. 10 minute walk to the tube. Enjoyed well cooked breakfast but not fine dining. We thought it was really good value for money. We have stayed in... More