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All 1,073 London hotels

Boston Manor Hotel

3.0 of 5 Hotel   |   146-152 Boston Road | Hanwell, Ealing, London W7 2HJ, England
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Ranked #702 of 1,073 hotels in London
A recent review
3 of 5 stars reviewed 2 weeks ago
Vaitkute Torquay, United Kingdom
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168 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Torquay, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

in pictures looked much better, so was disapointed upon arrival, but at the same time staff was really nice, bathrooms and beds were clean, breakfast was ok - so for the price paid it was a good deal.

Review collected in partnership with BudgetPlaces

Was this review helpful? Yes
Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, We’re glad you feel that you got a good bargain for the price of your room, and that the facilities were of a high standard. You mention all the basic elements of a good hotel stay, and those remain our priority. Certainly since our refurbishment programme got going, both the rooms and the public areas have essentially been... More

Lowestoft, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel for my husbands 60th surprise birthday party. We stayed for 2 night and had the most brilliant time. The staff were very friendly and nothing was too much effort. The hotel itself was just like Faulty Towers some defects but so charming. As a family we booked 5 rooms in all. Breakfast was good and food... More

Was this review helpful? Yes
Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, We’re glad your surprise birthday celebration turned out a success. With five rooms occupied for two nights, you clearly had plenty of opportunity to judge our standards, so your review is particularly well-informed. It’s always good to see a guest itemising our main strengths in so few words. The friendly personal service is a special priority in this... More

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

After visiting London for the day, my wife and I decided to stay over. We were leaving Central London around midnight, and we were very pleasantly surprised to be able to find a room at that time of night - and for such a reasonable price.

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Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, We were very glad to be able to meet your last-minute requirement for a bed within reach of central London - something that tends to prove rather expensive. In the inner suburbs, you often have to choose between the big, impersonal outlets or the small b&b’s with minimal facilities. At Boston Manor Hotel, we justly claim to provide... More

England, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 weeks ago

I stayed overnight at Boston Manor in March 2014. We had booked 2 rooms and we had read mixed reviews about the hotel. When we arrived at Boston Manor, it looked tired and I was dreading staying at this hotel. As I entered, the inside of the hotel looked tired too. The staff were quite friendly, but we had to... More

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Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, Thank you for your very full and detailed report, which my management and staff have scrutinised with care. The main issue seems to be our major refurbishment scheme, which is now well into its second half. When it’s complete, all rooms will have the same high standards as the second room you booked. The one you booked first... More

Chichester, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

We came to London to visit family and my father-in-law booked us into this hotel. I was concerned after reading the bad reviews but was determined to go with an open mind. The basics were clean (toilet, shower, bed linen) the housekeeping leaves a lot to be desired. All woodwork (skirtings and doors) were thick with dust as was loo... More

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Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, Thank you for both your favourable and critical comments. If as you say the woodwork was ‘thick with dust’, them I must apologise for the lack of house keeping and will bring it to the attention of our cleaning staff. Had you mentioned this to us during your stay we would have rectified the problem or offered another... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I was pleasantly surprised with this hotel after reading the really bad reviews that it had. our room was very clean and had a very nice refurbished bathroom (although toilet seat was loose) the rooms are hot but there is a fan that helps cool the room down. Staff were friendly and happy to help.make sure you lock your bedroom... More

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Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

ear Guest, It is most reassuring to know that you have discounted many of the negative reports that have been appearing on this site. We have, of course, studied these in detail, and under scrutiny the claims simply don’t carry any credibility whatever. (In one case, the reviewer supplied pictures of a room in a different hotel!) Also some of... More

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 16, 2014

What can i say about this hotel... Firstly the room was dirty there was stains all over the sheets and mattress. The shower had hairs in it and the toilet seat was loose. It did not look like it was cleaned after the last guests. Also the bannisters around the hotel were sticky?? I stayed only for 1 night for... More

Was this review helpful? Yes 2
Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest, It’s easy to see that this is just the latest in a long series of negative reports that are either made-up or at least vastly exaggerated. This number of grievances would never occur on the same night, and it is hard to take any of them seriously. ‘Stains all over the sheets and mattress’ - this is simply... More

South Shields, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 14, 2014

Hotel does the job. Comfy beds, hot showers and breakfast in the morning for the money you pay how can you complain? Staff were always friendly letting us leave the car on our last day so we could go do some last minute shopping. Tube easy enough to use, 10-15 walk away. Sainsburys nearby very handy! Breakfast could have done... More

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Rajsondh, Guest Relations Manager at Boston Manor Hotel, responded to this review

Dear Guest Thank you for this generally favourable review. If five teenagers staying for three nights found it satisfactory, we must be doing something right. In particular, we’re glad you acknowledge that we provided good value for money, as you were looking for comfort, rather than luxury, and that it’s the interior of the hotel, rather than the exterior, that... More

Belfast, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 9, 2014

had booked this hotel for a 3 night stay for my first time in london. firstly the hotel states that it is close to Ealing but actually it is around 5 miles away from Ealing which adds to expense and travel. we had a triple room which i can only describe as FILTHY. the walls and doors were covered in... More

Was this review helpful? Yes 1
Rajsondh, General Manager at Boston Manor Hotel, responded to this review

Dear Guest My staff and I wondered whether we should make allowances for your wild complaints, as you tell us it’s your first time in London. But when we hear the interesting news that we’re 5 miles from Ealing, we know not to take these seriously - unless your favourite hotel-guide has announced that it’s 0.5 miles, but simply put... More

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Additional Information about Boston Manor Hotel

Address: 146-152 Boston Road | Hanwell, Ealing, London W7 2HJ, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Boston Manor Hotel 3*
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Also Known As:
Boston Manor London
Boston Manor Hotel London, England

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
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Number of rooms
48

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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