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Ibis London Greenwich

#442 of 1,052 Hotels in London
GreenLeadersBronze level
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30 Stockwell street | Greenwich, London SE10 9JN, England
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Ibis London Greenwich
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765 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Huddersfield, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed for a work event at the nearby university campus with colleagues- we stayed last year and found the rooms functional but shabby- this time we were on a different floor in recently refurbished rooms which were comfortable, clean and almost brand new- lovely new bathroom particularly and very comfortable bed. For this price in central Greenwich (so many restaurants... More 

Was this review helpful? Yes
h0975-gm, Assistant General Manager at Ibis London Greenwich, responded to this review

Dear Hazy, Thank you for staying in ibis London Greenwich and for your review. I am glad to hear that you enjoyed your stay and appreciated the cleanliness and comfort of the rooms. Some of the rooms in the hotel have been refurbished that is why you noticed a difference, compared with the ground floor not yet refurbished. Café Rouge... More 

Swansea, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Functional and clean. Had parking (paid) which is a bonus especially in London. Breakfast wasn't really up to much (can't even select/collect your own food - it's picked and brought to you even though we were told you could by the waiter) but then we have have heard it's better to eat at Cafe Rouge nearby. Altogether it's ok for... More 

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h0975-gm, Assistant General Manager at Ibis London Greenwich, responded to this review

Dear Johnny, Thank you for taking the time to give us your feedback following your recent stay in our hotel. I am glad to hear that you had a great stay in our hotel even if the breakfast was not what you expected. Café Rouge was in refurbishment at that time and we tried both the hotel staff and Café... More 

Kent GB
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked in January for an important business meeting into the Ibis in Greenwich The booking stated check in 12-12 but on arrival was unable to book in til 2.00pm.Noisy building work in adjoining restaurant ,and a overpriced breakfast in the bar area made this a hotel not to visit again.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
h0975-gm, Assistant General Manager at Ibis London Greenwich, responded to this review

Dear Lukworn, Thank you for taking the time to give us your feedback following your recent stay in our hotel. I am sorry to hear that your stay did not meet your expectations. I apologise for the noise due to the refurbishment of the restaurant but we don't have any control on this as the Café Rouge is not part... More 

Manchester, United Kingdom
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for one night, wasn't what i was looking for. check in was drawn out as they said they had no confirmation from my travel company, wasn't until i managed to produce my emails, that they miraculously found my details. Room was very small, view of a wall, unclean & shabby, the bathroom was very dated & compact.

Was this review helpful? Yes 2
h0975-gm, Assistant General Manager at Ibis London Greenwich, responded to this review

Dear Guest, We appreciate you taking the time to provide us with your feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations, starting with your arrival, hopefully it seems like it has been solved promptly. I apologise for the cleanliness of your room and we will make sure... More 

West Sussex, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Very tatty bathrooms , black mould and well worn fitments. Scabby silicone everywhere. Breakfast was a disgrace. I understand they are working on a temporary arrangement but surly anyone can provide a piece of French bread that is fresh, not appearing to be a couple of days old.

Was this review helpful? Yes 2
h0975-gm, Assistant General Manager at Ibis London Greenwich, responded to this review

Dear Mike, Thank you for your feedback following your recent stay in Ibis London Greenwich I am really sorry to hear that your overall stay did not meet your expectations. Some rooms still need a refurbishment and we are doing our best to have it as soon as possible. I apologise for the closure of the restaurant but we don't... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I say in alot of hotel buts this one must be the worst for sometime. The staff are rude and unhelpful . The breakfast is slow and the waiters do not even bother to clean the tables when you are sitting for breakfast , aggressive rude . I will never return

Was this review helpful? Yes 1
h0975-gm, Assistant General Manager at Ibis London Greenwich, responded to this review

Dear Wlsh, Thank you for taking the time to give us your feedback following your recent stay with us. I am very sorry to hear that the staff members were rude and unhelpful, we try to provide a good quality service and we will take actions to make sure it won't happen again. Regarding the breakfast, the Café Rouge Restaurant... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

I was only 10am on a sunday morning and the cleaner came in our room (without) knocking. So I phoned the desk and asked what times checkout she said 12. So I said then why the hell is the cleaning lady trying to get in our room at 10am.none of our party had left the hotel yet so why they... More 

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h0975-gm, Assistant General Manager at Ibis London Greenwich, responded to this review

Dear guest, Thank you for taking the time to give us your feedback following your recent stay in Ibis London Greenwich. We do apologise again for the inconvenience you've been through during your stay. As discussed with the Housekeeping Manager, the maid was doing her job and did nothing wrong, you spoke with General Manager on the phone and he... More 

Brighton, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Checked in to this hotel and it wasn't a warm welcome. I had a deal for an evening meal & breakfast. I was then told the restaurant was closed due to refurbishment and I could use the £30 credit anywhere else. The room was small but clean. Breakfast was a joke. Not included even though it was in the deal... More 

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h0975-gm, Assistant General Manager at Ibis London Greenwich, responded to this review

Dear Steve, Thank you for taking the time to give us your feedback following your recent stay with us. We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations and apologise for the closure of the restaurant... More 

sydney
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed at this Ibis Greenwich recently. Thank god ..stayed only one night. Twin Room was tiny. Hardly any space. Cramped room overlooking rooftop which was a nothing. Very basic, I realise most hotels rooms in the UK and Europe are small. however, could not recommend.

Was this review helpful? Yes
h0975-gm, Assistant General Manager at Ibis London Greenwich, responded to this review

Dear Guest, Thank you for taking the time to give us your review following your recent stay with us. I am very sorry to hear that the room did not meet your expectations and you were disappointed by your experience in Ibis. Once again, thank you for comments, it is really important for us in order to improve the quality... More 

Cardiff, Wales, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently stayed at The Ibis Hotel in Greenwich with my daughter as we had come up to London for a concert. This hotel was the cheapest I could find near the O2 arena so wasn't expecting much. To my surprise it was perfectly fine. The room we had was quite small & the bathroom was a bit tired looking but... More 

Was this review helpful? Yes
h0975-gm, Assistant General Manager at Ibis London Greenwich, responded to this review

Dear Kim, Thank you very much for choosing Ibis London Greenwich during your recent visit to the O2 Arena. I am pleased to read that you appreciated the cleanliness of the rooms and that you enjoyed the ibis product. We hope to welcome you back soon for a future stay. Kindest regards, Laetitia Chanal More 

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Neighborhood Profile
Greenwich
Greenwich Mean Time starts here, so to speak, as the very concept of global time was established at Royal Observatory, just one of several buildings of architectural interest in Greenwich. Indeed, the whole of Greenwich's historic town center, its Royal Park and a number of related buildings (and one world famous ship, the Cutty Sark) make up the UNESCO World Heritage site known as Maritime Greenwich. Today a laser beam is shot out across the night sky from the Observatory to mark the location of the Prime Meridian. Other bold (some say brash) 21st century additions to the area include landmarks such as The O2 entertainment complex (previously known as the Millennium Dome) and the Air Line cable cars, which offer scenic transport across the Thames between North Greenwich and the Royal Docks.
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