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Crowne Plaza London - Battersea

#243 of 1,049 Hotels in London
Certificate of Excellence
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Bridges Wharf Battersea | Battersea, London SW11 3BE, England (Formerly Hotel Verta)
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Crowne Plaza London - Battersea
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Crowne Plaza London - Battersea
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860 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza London - Battersea
See the most recent reviews
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 3, 2014

We booked a one night stay on a Saturday night as we were attending a wedding nearby. Booking our reservation was easy - polite and efficient staff. My arrival needed to be early and they did their utmost to get the room ready for us. My car was taken away quickly and bags carried to my room whilst I checked... More 

Was this review helpful? Yes 1
Verta1, Front Office Manager at Crowne Plaza London - Battersea, responded to this review

Dear Sarah, Thank you very much for your great review and for sharing this with all Tripadvisor’s readers. I am so happy that we managed to offer you a brilliant stay and you were fully refreshed after your night with us. Think about us again when in need of a break. Kind regards, Brandy More 

Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2014

We stayed here in October 2013, we booked our stay via booking.com, and we stayed for one night for £135.15 (breakfast included). I would just like to clarify to all the bad reviews that are on here, they are nonsense. We had an amazing stay here, the quality and value is worth every penny for what you get. The staff... More 

Was this review helpful? Yes
Verta1, Front Office Manager at Crowne Plaza London - Battersea, responded to this review

Dear Guest, Thank you for sharing your lovely comments with everybody and recommending our property to other travellers. I am sure that your visit will encourage you to return and we are already looking forward to offer your another 5* experience with us. Kind regards, Brandy Dragan Front Office Manager More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2014

What an awesome hotel. Me and my girlfriend stayed at the Hotel Verta after a day out together in London. I had booked the room in advance through trivago at a very reasonable price, even for a Sunday. The room itself looked very nice on the website and it definitely didn't fail to impress!! It was just fantastic. We had... More 

Was this review helpful? Yes
Verta1, Front Office Manager at Crowne Plaza London - Battersea, responded to this review

Dear Guest, With comments like yours we do not need any more marketing and it’s such a pleasure to read it. Thank you! I am sure one day will welcome you again here! Kind regards, Brandy Dragan Front Office More 

London
1 review
5 of 5 stars Reviewed February 27, 2014

it was a amazing hotel with nice staff. the room was perfect with a view of Thamise. the breakfast was very good and very important , in a good place . i'll come back, and i ll recommand it to my friends.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Verta1, Front Office Manager at Crowne Plaza London - Battersea, responded to this review

Dear guest, Thank you for your review and for recommending us to your friends. Looking forward to welcome you back..just let us know when! Kind regards, Brandy More 

Rotterdam, The Netherlands
Top Contributor
252 reviews 252 reviews
216 hotel reviews
223 helpful votes 223 helpful votes
3 of 5 stars Reviewed February 25, 2014

The Verta by Rhombus hotel had its last renovation in 2010. The Verta is a five storey building located next to London Heliport. The hotel is efficiently operated as a cash cow. Staffs are correct and at check-in try to sell you a room upgrade. With 70 rooms it is an adequate city sleeping factory in a somewhat remote area... More 

Was this review helpful? Yes 3
Verta1, Front Office Manager at Crowne Plaza London - Battersea, responded to this review

Dear guest, Thank you for taking the time to share your experience here with us. We do appreciate all your comments and we will take on board your suggestions, thank you. Please do not hesitate to contact us if we can be of any assistance for future reservations and we hope to welcome you back again soon. Kind regards, Brandy... More 

Aberdeen, United Kingdom
1 review
5 of 5 stars Reviewed February 24, 2014

We stayed for two nights for my boyfriend's 30th birthday and we both had a brilliant time. Staff were all so friendly. Hotel room was lovely and the spa is great! The shuttle service was also really handy. We will hopefully be booking another stay again soon! Great hotel!

Was this review helpful? Yes
Verta1, Front Office Manager at Crowne Plaza London - Battersea, responded to this review

Dear guest, I am delighted to learn that you chose Hotel Verta to spend your boyfriend’s birthday and you had a fantastic trip. I’ve already shared your comments with the team; it is so rewarding to learn that we have succeeded in meeting our guest expectations; thank you. I hope that you will chose to spend also your birthday here... More 

Bournemouth, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 24, 2014

I have just got back after a wonderful three night stay at the Hotel Verta with my boyfriend and couldnt be more pleased about the service and how we were treated by the hotel. Check in was lovely and quick. We arrived at around 10.30am after a long trip with very early start and were allowed straight into our room,... More 

Was this review helpful? Yes 4
Verta1, Front Office Manager at Crowne Plaza London - Battersea, responded to this review

Dear guest, As always, such a pleasure to read reviews like yours; thank you. I’ve enjoyed also looking through your pictures and I am sure that other guests would do that too. I am happy that we have already won you over and that we will see you again soon. The team is already looking forward to welcome you back.... More 

Newcastle, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2014

Fantastic room and the bathroom was to die for (walk in shower the works!). There were a lot of mirrors in our room - not one for the self conscious! The bed was enormous and so comfy, we barely wanted to leave our room we loved it so much! Breakfast was enjoyable, filled us up and we watched helicopters land... More 

Was this review helpful? Yes
Verta1, Front Office Manager at Crowne Plaza London - Battersea, responded to this review

Dear guest, Thank you for taking the time to share your experience here with us. Rest assured that I share your feedback with all my team and they were happy to hear that you enjoyed your stay. I hope to welcome you back soon here for another fantastic experience. Kind regards, Brandy Dragan Front Office Manager More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2014

My Husband and I were not able to have a honeymoon so as a treat I booked a double room at Hotel Verta forSaturday 15th February 2014. I went along on the day ahead of my Husband as it was a surprise for him, I checked in and told the Eleonora at the desk that I would be going to... More 

Was this review helpful? Yes 1
Verta1, Front Office Manager at Crowne Plaza London - Battersea, responded to this review

Dear guest, I am thrilled to learn that you have chosen our hotel to treat yourself and that the hotel team has managed to meet your expectations. I could see that you really enjoyed the room, which is one of my favourites in this hotel. I have shared your wonderful comments with our team and Eleonora in particular, who was... More 

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