We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza London - Battersea

#244 of 1,055 Hotels in London
Certificate of Excellence
Hotel website
Hotel deals
Bridges Wharf Battersea | Battersea, London SW11 3BE, England (Formerly Hotel Verta)
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Crowne Plaza London - Battersea
Professional photos View all
Browse nearby
Crowne Plaza London - Battersea
Write a Review

850 reviews from our community

Traveler rating
    426
    273
    96
    24
    31
See reviews for
59
466
42
122
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (850)
  • Mar-May only
    (226)
  • Jun-Aug only
    (199)
  • Sep-Nov only
    (232)
  • Dec-Feb only
    (193)
All months
There are newer reviews for Crowne Plaza London - Battersea
See the most recent reviews
Leeds
Top Contributor
77 reviews 77 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is possibly one of the best hotels we have ever stayed at. From the valet parking to the genuine friendliness and helpfulness of all the staff. You can drive right up to the door and your car is then parked securely for you until you need it and then available in a few minutes. We were given an upgrade... More 

Was this review helpful? Yes
Fife, Scotland
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very helpful front of house staff, very clean room, loads of variety for breakfast. 10 mins walk to Clapham Junction station so easily accessible. £10 for a G&T a bit much however. A restful night after a busy day exploring then city sights

Was this review helpful? Yes
Paul W, General Manager at Crowne Plaza London - Battersea, responded to this review

Dear sueFife_Scotland, Thank you very much for taking the time to write with your feedback following your stay with us at the Crowne Plaza London - Battersea. Its great to read that you were able to enjoy the city and then return to the hotel to be taken care of by the team and allowed to rejuvenate. We do hope... More 

Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed hers for 2 nights for my wifes 50th birthday the hotel and room were fantastic with a wonderful view of the river and the helicopters (room 504) the staff were very friendly and helpful especially Alan who was a great help, and the hotel is lucky to have such great employee.

Was this review helpful? Yes
Buckinghamshire, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on the bank holiday Monday with a friend as we wanted to visit a spa but for a low price as we are both on a budget. I booked our stay through the website hotels.com and it was around £100 for the basic room (called the deluxe room). I was surprised on arrival at how nice the room... More 

Was this review helpful? Yes
Peterborough
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had a few problems at this Hotel Stayed in March 2015 with my Company The Hotel has an underground car park and valet parking which was included in my booking-Spoke to a member of staff and informed them my company vehicle has ladders on the roof and were they sure of the height of the car park access, they told... More 

Was this review helpful? Yes
Paul W, General Manager at Crowne Plaza London - Battersea, responded to this review

Dear tincantat, Thank you for taking the time to write with your review following your stay at the Crowne Plaza London - Battersea. I'm sorry for the issue you had with our parking, the height of the roller shutter is noted and told to our valet team and this should have been better reviewed with you prior to us parking... More 

London
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Fantastic staff. Location isn't central but Victoria is an easy hop on any bus. Clapham Junction is also just 10 minutes walk. Beautiful walk up the Thames to King's Road if you are energetic and not afraid to venture in a new place you can also walk the river to Battersea park. Great little square close by as well. Breakfast... More 

Was this review helpful? Yes
Paul W, General Manager at Crowne Plaza London - Battersea, responded to this review

Dear annon_10, Thank you for taking the time to write your review. I'm pleased that you enjoyed your experience at the hotel and that you were made to feel very welcome with our fantastic staff. The hotel is in a great location by the river Thames and opposite Chelsea Harbour, i was pleased you were able to enjoy elements of... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

My partner and I requested a wake up call at 10am the morning of our departure, as we were planning on getting a specific train home. We were told if our wake up call was over 5 minutes late we were entitled to a refund of our room cost. We were called around 10.10am and so I me mentioned this... More 

Was this review helpful? Yes 3
Paul W, General Manager at Crowne Plaza London - Battersea, responded to this review

Dear niamhamy, Thank you for taking the time to write and give your feedback on the hotel experience. I am sorry that your wake up call was not at the time you had expected, i have spoken to the team and investigated the matter fully. Please be assured that remedial action has been taken as a result of your experience... More 

Norwich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After staying here on Good Friday for one night we will definitely recommend this hotel. The rooms were clean, quiet and had everything you need from the hospitality tray to slippers and robes, the bed was huge very comfortable with sufficient pillows. The welcome from the reception staff was first class, we were greeted with smiles and made to feel... More 

Was this review helpful? Yes
Paul W, General Manager at Crowne Plaza London - Battersea, responded to this review

Dear Julie B, Thanks for the great review, I was absolutely thrilled to read about your experience. Its so good when the team is recognised and acknowledged for their friendliness and commitment to delivering genuine hospitality. They will be very proud to read this feedback. We do hope you choose to revisit again soon. Warm Regards Paul Watson General Manager More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For a second time i Have Been impressed by this wonderfully run hotel group , the Crowne plaza in battersea london is placed beside the heli pad london which i thought might be a problem , IT WASNT , i never heard a thing , arrived again early for my check in but Was given my room promptly and aforded... More 

Was this review helpful? Yes 1
Paul W, General Manager at Crowne Plaza London - Battersea, responded to this review

Dear WarrenTIGI, Thank you so much for taking the time to write with your review. Its great that you love our brand and our hotel, we too are very proud of both! Its great that you weren't disturbed by the heliport, it is a very unique location and the hotel was well designed to minimise the disruption but maximise the... More 

como
Top Contributor
197 reviews 197 reviews
81 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 3 weeks ago

if I should judge te hotel for its ambience, rooms, service, friendliness of the staff ( Kudos to Diego at the reception ) they would deserve the highest rating. Hotel seems quite new, well kept with rooms with confy beds, complicated lighting control of the latest generaltion and generous and functional bathroom . Nothing is missing in the room even... More 

Was this review helpful? Yes 1
Paul W, General Manager at Crowne Plaza London - Battersea, responded to this review

Dear enricoallievi, Thank you for taking the time to write a review following your experience at our hotel. It is great to see you enjoyed the service, particularly from our Reception Supervisor, Diego! I am sorry that the area in which we are located was not as you had expected, the team are very knowledgeable of the area and when... More 

Questions? Get answers from hotel staff and past guests. Ask a question

348 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (336)
Viewed
Room/suite (85)
Viewed
View from room (41)
Viewed
Pool/beach area (6)
Viewed
Bathroom (60)
Viewed
Dining (27)
Viewed
Hotel & grounds (24)
Viewed
2:44
Videos (1)
Viewed
Other (92)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question