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Crowne Plaza London - Battersea

#244 of 1,055 Hotels in London
Certificate of Excellence
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Bridges Wharf Battersea | Battersea, London SW11 3BE, England (Formerly Hotel Verta)
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1 room 1 guest
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Crowne Plaza London - Battersea
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935 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW

We have stayed at this hotel on two separate occasions and both times we really enjoyed our stay. The hotel is located on the river next to the south Thames heliport and a short walk from Clapham Common railway station. With the railway station being so close it opens the whole of the south of England and gives you easy... More 

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London, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

I wrote a disparaging report about my previous stay at this hotel in March 2014, the management of which has changed to IHG. My experience this time was much better; attentive, friendly, staff and everything worked in the room. I got a very good deal on a clubroom for two nights, with river view which included breakfast and complimentary drinks... More 

Was this review helpful? Yes 1
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

When looking for a spa day deal, it's usually a struggle to find somewhere that ticks all the boxes (for a good price); hour-long massage, lunch included and facilities that include jacuzzi, pool and chill-out room. I settled on this place- for £95 the only thing that seemed to be missing was the jacuzzi, and the pool was rather small.... More 

Was this review helpful? Yes
Lewis R, Hotel Administrator at Crowne Plaza London - Battersea, responded to this review

Dear Brittony89, Thank you for your comments! We are thrilled to see you have been pampered enough on your birthday at the Spa Verta. The team is absolutely wonderful at what they do and the Spa altogether is a brilliant place to relax and unwind. I am pleased to read you found the facility to be luxurious and the staff... More 

Bristol, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent! Booked this hotel because I was looking for somewhere on a good bus route into central London. There is a bus stop 1 minute from the hotel with the bus going directly to Victoria in about 15 minutes. Stayed for 2 nights but will definitely go back. So much to like about this hotel- the spa facilities are lovely,... More 

Was this review helpful? Yes
Lewis R, Hotel Administrator at Crowne Plaza London - Battersea, responded to this review

Dear Lisa P, Thank you so much for taking a moment to write your review. We are delighted to see you had a pleasant stay with us and enjoyed the hotel's riverside location, facilities and friendly service of the staff. I hope we get to see you again in the future. Kind regards, Rasa Lewis Hotel Administrator More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel and staff in the hotel and spa were excellent. They were all very accommodating and friendly. Especially in the restaurant. We were booked in for a one night spa break , this included a 2 course evening meal, breakfast and a 25 minute spa treatment. I had the foot and leg rejuvenator and my husband opted for the... More 

Was this review helpful? Yes
Lewis R, Hotel Administrator at Crowne Plaza London - Battersea, responded to this review

Dear Rosalind B, Thank you so much for your fantastic feedback. We are delighted to read you have enjoyed your stay so much, including the Spa and the restaurant as well. We are very fortunate to have such brilliant team throughout the hotel - they do go out of their way to ensure our guests are happy with their experience.... More 

London, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I went to the hotel for my birthday, my room was lovely I had a lovely view where I was able to see the helicopter land and take off. The staff that I interacted with were nice. The pool and sauna area was nice and cosy. Breakfast was lovely, I enjoyed my stay, only downside was not being able to... More 

Was this review helpful? Yes
Lewis R, Hotel Administrator at Crowne Plaza London - Battersea, responded to this review

Dear QueenB992, Thank you very much for your kind comments. I am pleased you have enjoyed your stay with us and that the team delivered a friendly service. We apologise about the mobile network issues - we are working with our telecoms providers to resolve this. We very much look forward to welcoming you back. Kind regards, Rasa Lewis Hotel... More 

Reading, United Kingdom
Level Contributor
119 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for just one night and it was excellent, staff really helpful, made you feel welcome and looked after as soon as you arrived. The rooms are very well decorated and equipped. We ate in the terrace bar in the evening and the food was good, ( the creme brûlée one of the best I've ever had) breakfast was... More 

Was this review helpful? Yes 1
Lewis R, Hotel Administrator at Crowne Plaza London - Battersea, responded to this review

Dear Fiona H, Thank you very much for taking the time to leave some feedback. I am thrilled to see the customer service of the staff has been a highlight once again. We have a fantastic team and they do their best to ensure a pleasant stay for our guests. We are very glad to see Arnold has delivered such... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a spa break - treating my girlfriend. The experience was fantastic! Clean, professional and just simply awesome! The massage was good, to be honest - it was my first and it wasn't a bad experience. Though I booked to be with my partner, which they were about to do it separately, but once I told them -... More 

Was this review helpful? Yes
Lewis R, Hotel Administrator at Crowne Plaza London - Battersea, responded to this review

Dear Cm H, Thank you very much for your review in regards to your recent stay with us. We are delighted to see you found the spa break to be a fantastic experience. Next time you are with us, do speak to a member of the team in regards to the various facilities and they will be happy to demonstrate... More 

Dumfries, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Just back from a four night stay at this hotel, can not fault it, had a really good time. Due to location we got a taxi from Euston Train Station and it cost £30 pounds, if you have a lot of luggage this is definitely the best way to travel to hotel. Location of hotel is bit further out but... More 

Was this review helpful? Yes
Lewis R, Hotel Administrator at Crowne Plaza London - Battersea, responded to this review

Dear Raymond B, Thank you for taking the time to review your recent stay with us. We are delighted to see the team have exceeded your expectations with the service provided. The hotel's location being next to the London Heliport certainly allows for a unique view to have out of the bedroom window and the famous people using it is... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights in late August whilst visiting family in Battersea. Very convenient location, 10 mins walk to Clapham Junction (or 2 mins via the complimentary hotel shuttle bus) and so very quiet considering its right next to the London Heliport - the rooms are completely sound-proof and fitted with black-out blinds. My tip: book a wake-up call as... More 

Was this review helpful? Yes 1
Lewis R, Hotel Administrator at Crowne Plaza London - Battersea, responded to this review

Dear Annanicolaj, Thank you very much for your feedback. We are very excited to see you have enjoyed your stay with us. I am glad you found the hotel very quiet and the curtains dark enough to ensure a good night's sleep. We hope to be able to welcome you again next time you are in the area. Kind regards,... More 

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