We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza London - Battersea

#250 of 1,052 Hotels in London
Certificate of Excellence
Hotel website
Hotel deals
Bridges Wharf Battersea | Battersea, London SW11 3BE, England (Formerly Hotel Verta)
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza London - Battersea
Professional photos View all
Browse nearby
Crowne Plaza London - Battersea
Add Photo Write a Review

901 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    450
    292
    100
    25
    34
See reviews for
62
493
43
136
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (901)
  • Mar-May only
    (253)
  • Jun-Aug only
    (224)
  • Sep-Nov only
    (232)
  • Dec-Feb only
    (192)
All months
1 review
1 of 5 stars Reviewed 6 days ago NEW

I visited this hotel on a short 2 night stint and i must say the only good news about my stay was the spa the hotel provided for their guests. On the first day my room was freezing and i asked for the temperature to be regulated better. Promises made but not delivered as my room became even colder- i... More 

Was this review helpful? Yes
Paul W, General Manager at Crowne Plaza London - Battersea, responded to this review

Dear Omoefe A, Thank you for taking the time to write a review following your stay. I am sorry that we failed to meet with your expectations on this visit. I am grateful that you have taken the time to offer your feedback. I will certainly be sharing this with my team to try and understand why there were so... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I loved staying here, everything about it was perfect. Everyone was so polite couldn't do enough, breakfast was so yummy, spa was amazing, room 401 was to die for! Only disadvantage would be the distance from the London attractions but will still be going back next year! Thank you for a wonderful stay!

Was this review helpful? Yes 1
Lewis R, Hotel Administrator at Crowne Plaza London - Battersea, responded to this review

Dear Abbie D, Thank you for your brilliant review. I am delighted to read you have enjoyed your stay with us so much from the excellent customer service and yummy breakfast to the room and the spa facilities. Please do not die for the room - we have more of them! We very much look forward to welcoming you back... More 

Durham, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago

When we went to bed we were very pleased with our hotel choice, lovely soft bedding and a very comfortable bed, I noticed a slight odor but was not convinced of anything. Got up and enjoyed a day in London. Returned late and pulled back the covers, laid down and got straight back up again, the smell was overpowering, someone... More 

Was this review helpful? Yes 1
Paul W, General Manager at Crowne Plaza London - Battersea, responded to this review

Dear Jb140563, Thank you very much for taking the time to offer your feedback following your stay at the hotel. I am sorry to read of your experience with us, it is the most unusual feedback as evidenced by our many other reviews. It is most unfortunate that you did not notice the odour on your first night with us... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Best spa in London! Me and my partner had an amazing ex regarding the hotel, the restaurant and especially the SPA , VERTA SPA is one of the best spa's in London ! On my firts day I had an absolutly relaxing facial , that made my feel fab all day long. On Saturday me and my Partner had a... More 

Was this review helpful? Yes
Lewis R, Hotel Administrator at Crowne Plaza London - Battersea, responded to this review

Dear Jess p, Thank you so much for your fabulous comments. I am very glad to read such fantastic comments about your stay and the Spa Verta in particular. I will be sure to share your comments with the team, who will be absolutely thrilled. We look forward to having the opportunity to welcome you back in the future. Kind... More 

Denver, Colorado
Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

This one is tough. First off, they were going thru an ownership transition and it showed. There was an overall lack of attention to detail given what they are trying to achieve. That being said the staff was amazing. The first room we stayed in was very nice for the price, we wish our entire stay had been in this... More 

Was this review helpful? Yes
Lewis R, Hotel Administrator at Crowne Plaza London - Battersea, responded to this review

Dear benperrone, Thank you so much for taking the time in providing us with your feedback. I am very glad to see the team has delivered the excellent standard of service that we pride ourselves on. I apologise you found the overall experience below the standards you have expected and we very much appreciate this being brought to our attention.... More 

Wickford, United Kingdom
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

What can I say....wow!! This hotel is by far the best I have stayed in for a while, the room we had over looked the helipad and the river, we were lucky enough to see a helicopter land and take off, the spa is fantastic, the pool is part of the hot tub its everything you need, we had drinks... More 

Was this review helpful? Yes
Lewis R, Hotel Administrator at Crowne Plaza London - Battersea, responded to this review

Dear KatyR281, Thank you so much for such a fantastic review. We are thrilled to read you found us to be among the best hotels you have stayed in! No.1 is our target and it is great to see we are on the way there. We have the luxury in having one of the more unusual location attractions - the... More 

Harrogate, United Kingdom
Level Contributor
140 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago

I checked into the hotel and was not offered a upgrade despite there been a one level upgrade and I am a IHG Spire ambassador so should get one. I pointed this out to the receptionist and it was like I had asked for a free room for a year! She did not speak to me again and just said... More 

Was this review helpful? Yes
Lewis R, Hotel Administrator at Crowne Plaza London - Battersea, responded to this review

Dear OllieEdmunds, Thank you for your review and your time in leaving us some feedback in regards to your recent stay. We have looked into your reservation and I have been advised by the Hotel Manager that the reservation was indeed upgraded to the One Bedroom Suite, hence it being on the top floor. I apologise that this was perhaps... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Superb. One of the highest quality rooms I have stayed in London. Super friendly staff. Great quality bathroom bedroom. Loads of space. Quiet. I didn't eat there,no can't comment on food. Lots of places to eat along the river. Very safe to walk to and from Clapham Junction. 10mins at a decent pace

Was this review helpful? Yes
Lewis R, Hotel Administrator at Crowne Plaza London - Battersea, responded to this review

Dear Valued Guest, Thank you very much for your wonderful review. I am delighted to see you were pleased with the spacious rooms and a quiet night's sleep. It is very important to us that our guests get a good night's sleep and even being so close to the heliport we are proud to be able to offer that. The... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On the 6th July 2015 i spent a lovely night at your hotel when i first arrived the staff was so welcoming and polite our room was not ready so we sat in bar which had a lovely view the atomsphere was so warm we had a lovely cocktail than we were told our room was ready. The room was... More 

Was this review helpful? Yes 3
Lewis R, Hotel Administrator at Crowne Plaza London - Battersea, responded to this review

Dear toyin a, Thank you so much for the fantastic feedback! We are very excited to see we have contributed so positively to your stay. Our staff always try their best to ensure our guests are well looked after, the Spa is the perfect way to prepare you for a relaxing stay and the comfy beds guarantee for a good... More 

Liverpool, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

i have stayed in numerous hotels and a number of Crowne Plaza's and this hotel is the best ever. Right from check in (fantastic service and welcome from the lovely Ms Bornheim) to departure (again Ms Bornheim) this was truly a great experience. Fantastic room with huge bed, views right down the River Thames. Truly luxury bathroom, and complimentary items... More 

Was this review helpful? Yes
Lewis R, Hotel Administrator at Crowne Plaza London - Battersea, responded to this review

Dear Liam53-19, Thank you so much for your brilliant review. We am delighted to see you have enjoyed your stay with us and that the customer service of our team has left a shining mark on your experience in London. Our people are our greatest asset and it is wonderful to see that their service to you is outstanding as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

365 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (353)
Viewed
Room/suite (89)
Viewed
Hotel & grounds (25)
Viewed
View from room (41)
Viewed
Pool/beach area (6)
Viewed
Bathroom (60)
Viewed
Dining (27)
Viewed
2:44
Videos (1)
Viewed
Other (104)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these London hotels
Clapham / Battersea 
Rafayel on the Left Bank - Hotel & Spa
Clapham / Battersea 
Pestana Chelsea Bridge Hotel & Spa London
Show Prices
Show Prices
Show Prices
Southwark
The Bermondsey Square Hotel
The Bermondsey Square Hotel
#288 of 1,052 in London
4.0 of 5 stars 902 reviews
Chelsea
The Chelsea Harbour Hotel
The Chelsea Harbour Hotel
#121 of 1,052 in London
4.5 of 5 stars 1,298 reviews
K West Hotel & Spa
#347 of 1,052 in London
4.0 of 5 stars 1,720 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay