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All 1,071 London hotels

Knightsbridge Green Hotel

3.5 of 5 Hotel   |   159 Knightsbridge, London SW1X 7PD, England
Hotel amenities
Knightsbridge Green Hotel

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Ranked #991 of 1,071 hotels in London
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403 people have reviewed this hotel

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    65
    231
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at the Knightsbridge Green hotel in April 2014 when I was down in London for the Marathon. This hotel does not deserve the bad press that most people have given it on here. Having read the other reviews on here I was concerned about what exactly I had booked. First of all let's talk location. It couldn't be... More

Was this review helpful? Yes
Sunderland, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

If you are thinking of coming here then think again unless you are happy with a grubby room, in a garret, accessible only by a narrow, winding, steep staircase with shoddy carepting and floor, unhelpful staff in general (not all thankfully), and a dour beligerent manager who could see nothing wrong with what was being offered. I arrived expecting sometihng... More

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London, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW

After spending a total of twenty mins max in the hotel, we decided to check into a premier inn. The stained bedding and lack of internet from this decade coupled with the poor service and bathroom which looked like it had been taken straight out of Alcatraz made it seem like some sort of huge practical joke. The pictures were... More

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Hamilton, Bermuda
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Hotwire needs to delete this from their choice of hotels. Once I got off the 'closet' elevator on the fifth floor I was greeted with no carpet and the floor edges had nails were the carpet USED to be. The room smelled of smoke and I scratched all night. There was even an exit door in the bathroom with locks.... More

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1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

Well after 6 weeks and no reply from either hotel I feel I have no option but to write this review. This is the email I sent to various addresses including management but never had a reply. "Dear Sir I would like your reply to our experience with your hotel this weekend please. Below I have included my review of... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I bought a Wowcher in February for afternoon tea and called to make a booking for 6 people on 12th April. When I called the week before to re-confirm the woman said there was no record of my booking and they were now full. She was unapologetic and virtually accused me of being a liar - truly the rudest customer... More

Was this review helpful? Yes 2
GM159, Guest Relations Manager at Knightsbridge Green Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review on Tripadvisor. We are terribly sorry to learn that your experience with our Afternoon tea was not satisfactory and we accept that there is no excuse for rude customer service. We would like to let you know the the hotel has a new General Manager and we work... More

Alexandria, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I bought a voucher for afternoon tea and proseco for my mum's birthday. After reading the reviews on trip advisor I was so worried and nearly cxl. Glad I never as the whole experience was great! Yes it is a small room but decorated lovley and with a big window which let's in the light. The waitress were very pleasant... More

Was this review helpful? Yes 1
GM159, Guest Relations Manager at Knightsbridge Green Hotel, responded to this review

Dear Guest, Many thanks for taking the time to review our Afternoon tea on Tripadvisor. We are very pleased to read your nice words and hope to welcome you back to our hotel for Afternoon tea in the near future. Kind regards, Guest Relations Manager More

Inverness, United Kingdom
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed here in April 2014 after finding an "amazing deal" on laterooms.com, we arrived earlier than expected and our room wasn't ready, the hotel gave us a complimentary coffee and after 10 minutes took us to our room, No 62.... we were greeted by a stale stench, a lumpy bead, everywhere was dirty and there was half a floor... More

Was this review helpful? Yes 2
GM159, Guest Relations Manager at Knightsbridge Green Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review on Tripadvisor. I would like to make you sure that we have taken notes on all of your comments. Our hotel has a new General Manager, therefore the hotel is under refurbishment and decoration, whilst we try to do our best to ensure the customers have a great... More

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I went their with my sisters and mum for afternoon tea on Mother's Day. It was the worst experience I've had in a long time. Not only did we have rude service from the waitress but I was heavily pregnant and had to repeatedly ask for a pillow for my back and water to drink. After 5 attempts I finally... More

Was this review helpful? Yes
GM159, Guest Relations Manager at Knightsbridge Green Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel at Tripadvisor. We would like to let you know the the hotel has a new General Manager and we work very hard to improve our guests' experience. As you can see from the last review, we do receive a lot of positive comments of our Afternoon tea. Following... More

1 review
1 of 5 stars Reviewed 2 weeks ago

Stayed here in january for one night and I would not have stayed for more. We were told we must pay £30 deposit despite already having paid paid the full balance before arriving. This still has not been refunded despite nunerous emails to sort try and sort it out. This is not good service at all!

Was this review helpful? Yes
GM159, Guest Relations Manager at Knightsbridge Green Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review on Tripadvisor. Please note that our hotel has a new General Manager and we do our best to improve customer experience, this is why recently we have received many of positive confirmations. However, accept our apologize for any inconvenience. Please try to contact our Manager directly who will... More

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Additional Information about Knightsbridge Green Hotel

Also Known As:
Knightsbridge Green London
Hotel Knightsbridge Green
Knightsbridge Green Hotel London, England
Address: 159 Knightsbridge, London SW1X 7PD, England
Location: United Kingdom > England > London
Amenities:
Room Service
Hotel Style:
Ranked #991 of 1,071 hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Knightsbridge Green Hotel 3.5*
Official Description (provided by the hotel):
Family-run hotel in Victorian dating from 1890; ideally located in Knightsbridge area of Central London, near Ethnic restaurants. ... more   less 
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