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Premier Inn London Kensington - Olympia

#157 of 1,054 Hotels in London
Certificate of Excellence
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22 - 32 W. Cromwell Rd., London SW5 9QJ, England
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1 room 1 guest
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Premier Inn London Kensington - Olympia
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1,310 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle Upon Tyne, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

First the bad. We arrived on a Sunday and parked outside. We told the receptionist where we were parked (and pointed to the car) and we were told to make sure we had a ticket for the morning from 8.30. I did this - £5 - until our departure time at 10am. I got a parking ticket. Why? Because it... More 

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Singapore, Singapore
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for one night for Beer Festival. Friendly staff, nice, clean room and decent breakfast. Would recommend but don't think it is right next to Olympia; it's a good 15 minute walk which I didn't mind.

Review collected in partnership with premierinn.com

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Magdalena G, Manager at Premier Inn London Kensington - Olympia, responded to this review

Dear Temasektony, Thank you very much for taking your time to complete the Trip Advisor reviews. At Premier in it is our purpose to make our guests feel brilliant and we tend to provide the best possible guest experience. I am very pleased to hear you found the hotel staff helpful and pleasant. Many thanks for your positive comments and... More 

Dartford, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel on the Cromwell road great service very clean bed great breakfast and evening meal staff excellent great location round the corner from Earl's Court underground a little gem will go back next time in London

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Magdalena G, Manager at Premier Inn London Kensington - Olympia, responded to this review

Dear Guest dean h, At Premier in it is our purpose to make our guests feel brilliant and we tend to provide the best possible guest experience. I am very pleased to hear you found the hotel staff helpful and pleasant. Many thanks for your positive comments and we hope to welcome you back very soon. Best wishes More 

Hook, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

TV didn't work in first room we were given but no problem switching to another room. However that room was at front of hotel with busy A4 outside and sound proofing nowhere near as good as the Premier Inn at St Pancras. Also a family of baby elephants in room above who I think we're doing ballet as heard every... More 

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Magdalena G, Manager at Premier Inn London Kensington - Olympia, responded to this review

Dear Guest, Thank you very much for your feedback. I am really sorry to hear your night was disturbed. I do appreciate your comments and I assure you that we are currently working on the floorboards noise issue & hopping to get them fixed soon, anyway ,I am very pleased to hear you have found the hotel well located. Many... More 

Norwich, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

One of the best Premier Inn we have stayed in, the staff were brilliant, very attentive, all asking was our stay all ok. Good food, the rooms so quiet with comfy beds, slept SO well, will definitely be returning to this one, Premier inn, Well done to ur staff

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Magdalena G, Manager at Premier Inn London Kensington - Olympia, responded to this review

Dear Dawn G Thank you very much for rating us on TripAdvisior. I am delighted to hear you had an enjoyable stay with us. Special Thanks for choosing to stay with Premier Inn Kensington Olympia & we hope to see you back very soon. Best Regards More 

Adelaide, Australia
Level Contributor
52 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a family "get-together" prior to travelling overseas, It was an ideal place for families to stay, and the hotel staff were helpful, friendly and accommodating. The restaurant catered well for children. The hotel was near to the places we wanted to visit and it was easy to get to the tube and around.The rooms were adequate,... More 

Was this review helpful? Yes
Magdalena G, Manager at Premier Inn London Kensington - Olympia, responded to this review

Dear scliffy At Premier inn it is our purpose to make our guests feel brilliant and we tend to provide the best possible guest experience. I am very pleased to hear you found the hotel staff helpful and pleasant. Best wishes More 

Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Helpful staff, back rooms of hotel are quieter but view of building site, cleaners great turned down beds added fresh towels, restaurant food is nice and serves costa coffee bonus!! Close to Tesco and Sainsburys.

Was this review helpful? Yes 2
Magdalena G, Manager at Premier Inn London Kensington - Olympia, responded to this review

Dear guest Thank you very much for taking your time to complete the Trip Advisor reviews. I am very pleased to hear you have found the hotel well located and that you have enjoyed your stay with us. Many thanks for your positive comments and we hope to welcome you back very soon. Best wishes More 

Los Angeles, California
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family stayed for 5 nights in early June and overall it was a nice hotel. Our room ended up being in the basement (floor -1), but the window actually provided a lot of light and the family room suited our needs. The hotel is a short walk from the Earls Court tube stop which made getting to the hotel... More 

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Motherwell, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights with family on a recent trip to London, perfect location for getting about Kensington/Chelsea/Knightsbridge area and very close to Earls Court underground to get anywhere else in London. Hotel was as you expect from a Premier Inn, basic but does the job perfectly, also had air conditioning which is needed in the London summer, breakfast... More 

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Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited the hotel for 3 nights 14th-17th August. We were given room 1. Which is in the basement, the room is massive. But the downside is the room is directly below the reception, so on a night all you can hear is footsteps from above. I just made sure I had enough alcohol to help me sleep. The staff... More 

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