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Premier Inn London Kensington - Olympia

#153 of 1,052 Hotels in London
Certificate of Excellence
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22 - 32 W. Cromwell Rd., London SW5 9QJ, England
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Premier Inn London Kensington - Olympia
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1,248 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed here on Sunday evening - great welcome on arrival and superb two for one drinks offer made a brilliant start to our trade show visit. Clean and very very well equipped Thoroughly recommended for business or social visit. Very well positioned for Earls Court and Olympia Exhibition Halls. Breakfast good value and freshly topped up on serve yourself buffet

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Madrid, España
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The location really nice, In a fantastic aerea, well comunicated with loads of things to see at a walking distance. four minutes walk from the tube (district, Circle and Picadilly Line!). The rooms very clean and the staff extremelly helpfull. I would definetelly stay there in my next visit to London. the price sensible for what London hotel prices are.

Review collected in partnership with premierinn.com

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Manchester, United Kingdom
Level Contributor
189 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My first stay in a Premier Inn and it was better than I'd expected. The staff were exceptionally friendly. The room was small (especially the bathroom) but perfectly adequate for a short stay. The bed was extremely comfortable which is perhaps the most important thing. The air conditioning was noisy although effective. There are no frills - it's cheap and... More 

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Dundee, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff were very friendly in this hotel nothing was to much bother for them,the standard of cleanliness was very high,meal deal was excellent value as was the happy hour in the bar,hotel is ideally situated for museums,& shopping on Oxford street was only minutes away on the tube,all in all hotel is in an excellent location

Review collected in partnership with premierinn.com

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Chester, United Kingdom
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I enjoyed 4 great nights at this hotel and the bed was as comfortable as Lenny says. Our room was air-conditioned, quiet and very clean with a walk-in shower as requested. The staff were cheerful and efficient, with some even able to assist other guests by speaking Italian. The location is excellent just 5 minutes from the... More 

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New York
Level Contributor
104 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was looking for a reasonably priced hotel in London that was close to a train hub and comparable to a Hampton Inn (US hotel chain). This hotel was a perfect match. The hotel is about a 5 minute walk to the Earl's Court train station which provides access to two main train lines for touring London. The hotel was... More 

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Magdalena G, Manager at Premier Inn London Kensington - Olympia, responded to this review

Dear Guest, Thank you very much for rating us on TripAdvisior. I am delighted to hear you had an enjoyable stay with us. Special Thanks for choosing to stay with Premier Inn Kensington Olympia & we hope to see you back very soon. Best Regards More 

Southampton, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed overnight 14/6/15. Lovey staff,good reception. Charming at all mealtimes. Problem Dinner: Fillet steak at dinner tiny tough and inedible,vernalise sauce nasty. Lovely waitress offered sweet to make up. Bedrooms too hot, they say you can call for help, but really needed to sleep. Make the bed up with a top sheet! Your guests would appreciate. I was delayed in... More 

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Magdalena G, Manager at Premier Inn London Kensington - Olympia, responded to this review

Dear Caroline, Thank you very much for your feedback. I would like to assure you that at Premier Inn we tend to provide the best possible product & service to our guests & I must confess that I am disappointed to hear we failed on this occasion. Have you tried to speak to anyone from the team about the issues... More 

Preston, United Kingdom
Level Contributor
85 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went with my daughter for a three night stay at this hotel, the room, staff and location was excellent, as was the breakfast. We will definitely go back to this hotel next time we're in London, just a shame we didn't get to see Lady Gaga and Tony Bennett at the Royal Albert Hall as the show was cancelled but... More 

Review collected in partnership with premierinn.com

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Magdalena G, Manager at Premier Inn London Kensington - Olympia, responded to this review

Dear Pamela, Thank you very much for rating us on TripAdvisior. Nothing is more encouraging than comments such yours. Many thanks for your stay with us & we are looking forward to welcome you back. More 

Leeds, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed for two nights last week and found it a brilliant location, close to Earls Court tube station which was perfect. Walking distance to the museums too. The staff were extremely helpful and friendly, lovely breakfast. We asked for a room change which was accommodated for us without any complaints. The room was quiet and clean and lots of... More 

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Magdalena G, Manager at Premier Inn London Kensington - Olympia, responded to this review

Dear Amanda, Thank you very much for taking your time to give us your feedback. It is our purpose to help our guests feel brilliant and I am so pleased to hear our team has delivered it to you. Thank you for choosing to stay with Premier Inn Kensington Olympia, we hope to welcome you back very soon. Best Regards, More 

Sheffield
1 review
5 of 5 stars Reviewed 4 weeks ago

Great location for Chelsea or any other part of london for sight seeing actually as the underground station is very close. Lots of good local bars and restaurants just around the corner all along the same road. Staff great, room great. no problems and would stay again.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Magdalena G, Manager at Premier Inn London Kensington - Olympia, responded to this review

Dear Guest, Thank you very much for your feedback. I am very pleased to hear you found us well located and enjoyed your stay with us. Special Thanks for your positive comments and we hope to you you back soon. Best Wishes More 

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