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Premier Inn London Kensington - Olympia

#146 of 1,062 Hotels in London
Certificate of Excellence
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22 - 32 W. Cromwell Rd., London SW5 9QJ, England
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Premier Inn London Kensington - Olympia
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Premier Inn London Kensington - Olympia
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1,175 reviews from our community

Traveler rating
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501
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle Emlyn, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this Premier Inn because it was convenient for the Olympia centre (Ideal Home Show) and the Royal Albert Hall. Earls Court underground was a five minute easy walk. We were two couples using two rooms, both rooms were spotless and in good condition. our rooms were at the back of the hotel so no traffic noise at all.... More 

Review collected in partnership with premierinn.com

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West Yorkshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent service from arrivng to leaving.Staff very friendly,polite,nothing too much trouble for them.Hotel was clean as was my bedroom and really comfortable bed with gorgeous comfortable clean linen to sleep on plus a choice of pillows for comfort.Yes would definately recommend this hotel.

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Luton, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This premier ideally located for us visiting Albert hall. Hotels closer more expensive. We have stayed in premier several times before so felt secure that would be good bet. Lovely & clean, staff welcoming & helpful. The receptionist advised there were children in the hotel & she therefore put us on top floor to avoid hearing noise, also advised that... More 

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Angus
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just returned from a six night stay in London at this superb Premier Inn. The location is excellent for access to the major museums and other tourist sites. The staff were always extremely pleasant and helpful. Our room was always kept spotlessly clean and was very comfortable. We would definitely stay there on any future visits.

Review collected in partnership with premierinn.com

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aberdeen
Top Contributor
95 reviews 95 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Birthday surprise, and really was looking forward to it, we are great Premier Inn fans,the break was great but sadly the hotel let us down, staff was great and very helpful but the room was dark dingy and noisy and it was not. Front facing room , although on 1st floor it felt like it was the basement, not impressed... More 

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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stay here regularly for exhibitions at Olympia. It's good because the pricing is reasonable for London if you book in advance and it is walking distance to Olympia. The rooms are generous in size and everything you'd expect from a Premier Inn. The only thing that let's it down is the food. After a long exhibition day you want... More 

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Magdalena G, Manager at Premier Inn London Kensington - Olympia, responded to this review

Dear Femmetraveller, My name is Magdalena and I am the operations manager of this Premier Inn. I am saddened by the fact that your experience in our restaurant was not up to your satisfaction. I will take time to personally speak to the Food and Beverage team and address the concern straight away. Thank you for taking time to review... More 

Newport, Isle Of Wight
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed here for 2 nights and had a great room.Service was very good .The contenental breakfast was great and ordering cabs could have not been easier .We had 2 and both came 5 minutes early.The staff were very friendly and kind.Nothing too much trouble.We booked in early and this was not a problem.

Was this review helpful? Yes 1
Magdalena G, Manager at Premier Inn London Kensington - Olympia, responded to this review

Dear Phil Thank you for taking time to review our hotel. We are always pleased to receive feedback, both good or bad and on this occasion we are happy it was good. I am going to pass the message to the whole team and ensure they are aware of what great job they do. Thank you taking time to share... More 

Switzerland
Top Contributor
174 reviews 174 reviews
131 hotel reviews
596 helpful votes 596 helpful votes
4 of 5 stars Reviewed 1 week ago

Decided to try this after reading reviews, as I wanted a good value while still being close to Earl's Court. Most importantly, I wanted a good night's sleep, and this hotel more than delivered on both fronts. This is a practical hotel, so you aren't paying for "extras" like bathrobes or luxury bath products. However, you do get a nice,... More 

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Magdalena G, Front Office Manager at Premier Inn London Kensington - Olympia, responded to this review

Dear Inkwave Thank you for taking time to review our hotel. I have passed your genuine comments to our team and they were very happy to see that they can do a good job. I will ask our maintenance team to double check all of the windows, and ensure they do not open (we do this one weekly) as well... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

An excellent stay- friendly staff, fantastic room that was very quiet and an excellent breakfast as always. Would definitely recommend and will be back in the near future. In close proximity to some lovely pubs and restaurants and of course the tube station. You can get anywhere using Earl's Court tube station - very convenient.

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Magdalena G, Front Office Manager at Premier Inn London Kensington - Olympia, responded to this review

Hi Claire This is Magdalena and I am the operations manager at the Premier Inn Olympia. I am writing to thank you for your kind review, and assure you that if you choose to stay with us for the 3rd time, we will not disappoint you. I am thrilled to see everything went well during your stay. Kind regards Magdalena... More 

Rome, Italy
1 review
4 of 5 stars Reviewed 2 weeks ago

Se most stay that staff is good. Breackfast is s killer as well. The beds are very confortable and good pillow. Rooms are clean. Only the Heating could be improved. In su s, my family spent Pleasant days in this hotel

Review collected in partnership with premierinn.com

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Magdalena G, Front Office Manager at Premier Inn London Kensington - Olympia, responded to this review

Dear Simon Thank you for your short but very informative review. I am happy to see that your stay went well. I am pleased to see your stay with us went well and that you enjoyed your breakfast. Kindest regards Magdalena Guzik More 

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