I was attending my sister's wedding in the locality and booked the hotel a month before the wedding. However, the day before I was due to check in I rang to confirm I could have an early check in (they won't normally check in before 3pm, even though check out is at 11am) as the wedding was at 3. They'd... more

We arrived early on the Monday, and were very politely advised the first check-in was at 3pm. Upon asking we were told it was no problem to leave the car there, and were given a parking slip to put in the windscreen. We were also then told we could leave our luggage with them if we wanted. We asked for... more

Months ago, me and my girlfriend booked a double room for 3 days in the Crystal Palace hotel. The comments and reviews on THIS site were not very promising, but we thought that for just 3 days it cannot get that severe. Once we arrived at the hotel, our first impression was not that bad. But just as we asked... more

We stayed at this hotel for 9 nights, and payed 35pounds for 1 night (twin room). When we arrived, they told us at the reception that somebody booked us in a wrong room, so we had to wait about 20 minutes till we get our new room. And surprise, surprise, you really don´t get much for the money: mold in... more

Our room was basic but really clean. I'd read the reviews before so was prepared for the basic bathroom which was in need on refurbishment, but was fine. The breakfast was crazy. There was ceral but no bowls, coffee and tea but no cups and saucers, and when clean crockery was bought out, only 5 or 6 bowls or plates... more

Rooms too hot so windows have to be opened which lets the noise in of a jumbo passing over every 2 min. Three channels on the TV. Whole room on a slant. Key cards worked in day but not in the morning. Pool Table over priced. Photos on website do not reflect reality. Steady stream of people interested in a... more

hooligans running around at all hours and cleaners bursting in more

I almost kicked myself when I read about nasty reviews about the Queens hotel the day I was due to check-in. I had a business meeting around the neighborhood and my company sent me to this budget hotel. The secretary probably chose the most convenient for her budget and I didn't have the chance to look around myself. Don't ask... more

We have been in London in November 2007 and we booked this hotel (about 20 persons). We stayed 3 nights and the most of the day we have been out in to the city. So we have been back to the hotel in the evenings. I've read the reviews before and I thought it will be a nightmare. Well it... more