We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels

Euro Hotel Queens

2.0 of 5 Hotel   |   122 Church Rd | Crystal Palace, London SE19 2UG, England
Hotel amenities
Save Saved
You added Euro Hotel Queens to your Saves list
Euro Hotel Queens
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
15%
Ranked #937 of 1,073 hotels in London
  • Reviews (766)
  • Photos (250)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (94)
  • Location
  • More
Write a Review

766 people have reviewed this hotel

Traveler rating
    15
    69
    167
    138
    377
See reviews for
179
211
45
87
Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • English first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Birmingham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Just returned from a working weekend in Crystal Palace. Found this hotel on booking.com, checked reviews and although not too good, figured well its only one night and all we wanted were basic "digs" to get our head down after a days work. This hotel is a hostel for asylum seekers and refugees. Which would have been fine had we... More

Was this review helpful? Yes 1
Brisbane, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Lies in advertising (free parking they said, but was £5 per day). Free wifi they said, but this was only available at reception and was very poor to non-existent). Rude staff, abrupt, snappy. They also neglected to tell us we'd be woken by jack hammering at 8am each day.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago

Me and my wife stayed at the Queens Hotel in Crystal Palace, we hade a double room for 1 night & were charged £105 . As soon as we got there it was awful . The room was outdated & we can here everything from the room next door , no sound insulation ! The bed was broken and the... More

Was this review helpful? Yes
Stoke-on-Trent, United Kingdom
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff were miserable but the room was recently renovated and nice and cool. It wasn't clean at all and very small. I struggled to get into the shower (you had to squeeze past the toilet through the door) but the bed was very comfortable.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 weeks ago

It's 11.29pm, I've got work in the morning and there are children screaming and shouting outside the queens hotel. This isn't a one off, many times I've had to ring over and ask the hotel receptionist to ask the children to go to bed, where are the parents/teachers.

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel a few times with my boyfriend and each time the room has been completely different. The first room was very basic. Unfortunately the signal for the TV was poor and so we couldn't watch TV and the bathroom was very simple. The second room was alot better. The decor was better, stylish and the... More

Was this review helpful? Yes
Sheerness, United Kingdom
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No wonder Pritam, the hotel manager, doesn't get time to fix all the problems at his hotel .. he's too busy answering all the complaints on Tripadvisor ... Like many other contributors, we were almost too scared to step through the front door after reading all the awful reviews. It was always going to be a daunting experience stepping into... More

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A hotel for me in London is always just a place to sleep when I come down here & I don't mind cheap & cheerful but this place is a joke. Check is was fine but the room they gave us a room had someone staying in it already... Not a good start! They apologised & gave us another room... More

Was this review helpful? Yes
2 reviews
3 of 5 stars Reviewed 2 weeks ago

My fiancé n I stayed here for 10nights and it wasn't a bad experience at al. The review I read almost made us run away but on getting to the hotel room after the long wait(the only thing wrong with the hotel) when we finally got our key,Room was tidy,sheets n towels were changed when we wanted n few maintenance... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Euro Hotel Queens, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Euro Hotel Queens? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Euro Hotel Queens

Address: 122 Church Rd | Crystal Palace, London SE19 2UG, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $
Hotel Class:2 star — Euro Hotel Queens 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Agoda, HostelWorld, HostelBookers, EasyToBook, BookingOdigeoWL and TripOnline SA so you can book your Euro Hotel Queens reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Queens Hotel London
Queens Hotel Crystal Palace
Euro Hotel Queens London, England

250 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (177)
Viewed
Hotel & grounds (11)
Viewed
Bathroom (20)
Viewed
Room/suite (59)
Viewed
Dining (3)
Viewed
View from room (3)
Viewed
Other (81)

Management photos: Courtesy of the property manager

Viewed
All management photos (74)
Viewed
Room/suite (18)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (11)
Viewed
Other (44)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in London with
any amenities

Amenities

Bar / Lounge Restaurant Suites
Hotel Class
Official Description (provided by the hotel)
Having been given the flourish of a light makeover to some of the areas within, an expansive white exterior openly greets the visitor to the 5-storey Euro Hotel Queens. Situated close-by to Crystal Palace Football Club ground at Selhurst Park and the original Crystal Palace - built for the Great Exhibition of 1854 and now the home of the renowned Crystal Palace Theme Park Maze - Euro Hotel Queens is perfectly placed as the starting point for exploring south London's rich history. A bright welcome at reception leads through to a spacious, pleasantly furnished bar lounge, where residents and guests can comfortably relax and enjoy the calm surroundings at any time, watch television or entertain friends. The Queens Bar has built an excellent reputation for their warm and friendly customer service which makes it the ideal spot to enjoy a pre or post dinner drink or light snack. This stylish 272 bedroom Victorian hotel offers a pleasant atmosphere and convenient facilities. Euro Queens Hotel has a range of attractive guest facilities, the hotel bar and lounge, an extensive Conference & Banqueting services -from wedding receptions to meeting rooms- as well as Executive bedrooms and Suites. ... more   less 
Number of rooms
265

Questions & Answers

Questions? Get answers from Euro Hotel Queens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer