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Holiday inn Express London - Vauxhall Nine Elms

#249 of 1,052 Hotels in London
Certificate of Excellence
3.5 of 5
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87 South Lambeth Road, London SW8 1RN, England (Formerly Comfort Inn Vauxhall)
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Holiday inn Express London - Vauxhall Nine Elms
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Ranked #249 of 1,052 Hotels in London
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
Patrick O
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97 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

I requested a quiet room through a booking website over a week and a half before arrival, which was passed onto the hotel, and I was subsequently allocated a ground floor room overlooking the busy South Lambeth Road. The window insulation is very poor so it lets through a lot of traffic noise. Very disappointed, I'm just glad I'm here... More 

Was this review helpful? Yes 1
Hf_87, Guest Relations Manager at Holiday inn Express London - Vauxhall Nine Elms, responded to this review

Dear Guest, Thank you very much for taking the time to write your comments. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the noise. While we understand that your stay was not 100% satisfactory, we would hope that you would... More 

Tees Valley
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A very comfortable stay with an attentive team on reception and well located for access to Vauxhall Station and Underground, across the river to Victoria or along the south bank. About a 90 minute walk to Tower Bridge. Close to the Imperial War Museum and Battersea Park too

Was this review helpful? Yes
Hf_87, Guest Relations Manager at Holiday inn Express London - Vauxhall Nine Elms, responded to this review

Dear Guest, Thank you for your excellent review of your recent stay at Holiday Inn Express London Vauxhall Nine Elms. We really appreciate you taking the time to recognise our efforts and above all we are so glad you enjoyed your stay with us. We are also pleased that you were able to make the most of our central location.... More 

Geneva, Geneve, Switzerland
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is a new building with few frills but at a decent price. The reception staff were really engaged and welcoming. Rooms were a good size, coffee and tea in the room. Good sized shower and bathroom. My rate included breakfast which was basic and slightly cramped when busy, but the quality was fine. My only negative comment was... More 

Was this review helpful? Yes
Hf_87, Guest Relations Manager at Holiday inn Express London - Vauxhall Nine Elms, responded to this review

Dear Guest, Thank you very much for your recent stay and feedback. We have taken all your comments on board and will be closely looking at any areas for improvement. We hope to see you again soon. Best Regards Teddy Ivanova GSM More 

Bristol, United Kingdom
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel used to be the comfort Inn, which it was anything but. I'm pleased to see that IHG have taken it on and made a lot of improvements. I stayed in a good sized 4th floor room which had a new looking shower room and clean decoration. The frosted windows are a bit unusual, at that height it would... More 

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Hf_87, Guest Relations Manager at Holiday inn Express London - Vauxhall Nine Elms, responded to this review

Dear Guest, Thank you very much for your recent stay and feedback. We are so pleased that you enjoyed your stay at Holiday Inn Express London Vauxhall Nine Elms. I am sorry to hear that you had a difficulties time to keep the air-conditioning all the time on. With regarding of the frosted windows, due to restricted planning permission all... More 

Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a very nice stay at the Holiday Inn Express Vauxhall Nine Elms. Great location, friendly staff, clean, comfy rooms, free breakfast...this hotel did not disappoint. Keep in mind it is a budget property... no pool or workout room. Just a great basic room for the night. It's about four tenths of a mile to the Vauxhall tube and... More 

Was this review helpful? Yes
Hf_87, Guest Relations Manager at Holiday inn Express London - Vauxhall Nine Elms, responded to this review

Dear Guest, Thank you for taking the time to write your review on our hotel Holiday Inn Express London Vauxhall Nine Elms. We are pleased you had a comfortable and satisfying stay and look forward to welcoming you back soon. Kind Regards, Teddy Ivanova GSM More 

Norwich, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

excellent hotel not far from Vauxhall station in London. The best thing about this hotel is the staff they are brilliant. I found nothing was too much trouble, any queries and you only had to ask. The room is very clean the bed firmly comfortable and always wonderful to nestle down in crisp cotton sheets. The breakfast is mostly continental... More 

Was this review helpful? Yes
Hf_87, Guest Relations Manager at Holiday inn Express London - Vauxhall Nine Elms, responded to this review

Dear Guest, Thank you for your 5 Star review of you stay at Holiday Inn Express London Vauxhall Nine Elms. I am pleased to read that you enjoyed your stay with us. It is always nice to read that our valued guests are happy with our services and overall stay. Your kind comments have been shared with my team. Many... More 

UK
Level Contributor
104 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've now stayed here twice in two weeks. The first time in a rear top floor room, where as well as the interesting frosted glass windows, you get a standard double bed, but a new-look shower room. The following week I was a rear first floor room. Here you get the older style shower room, regular windows and - a... More 

Was this review helpful? Yes
Hf_87, Guest Relations Manager at Holiday inn Express London - Vauxhall Nine Elms, responded to this review

Dear Guest, Thank you so much for your great feedback. I am glad to see that you enjoyed our friendly team and our comfortable bedrooms. I will certainly share your feedback with the staff here and I hope you will choose us again next time you visit London. Kind regards Teddy Ivanova GSM More 

Izmit, Turkey
1 review
4 of 5 stars Reviewed 4 weeks ago

Rooms were very clear, smart and comfortable. Very kind staffs at the reception. Close to the metro & bus stations. This time I stayed in this hotel during my business trip. But the hotel is also very suitable for the short London visits with the family.

Was this review helpful? Yes
Hf_87, Guest Relations Manager at Holiday inn Express London - Vauxhall Nine Elms, responded to this review

Dear Guest, Thank you so much for your great feedback. I am glad to see that you enjoyed our friendly team and our comfortable bedrooms and that location was perfect for your. I will certainly share your feedback with the staff here and I hope you will choose us again next time you visit London. Kind regards Teddy Ivanova GSM More 

Middlesbrough, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We had a lovely stay at this hotel the rooms good and had all you needed. The windows stopped a lot of the noise which was good as there was constant noise outside. The noise from within the hotel on a night was minimal though and very pleasant. Breakfast was basic but ok. We found it hard as we had... More 

Was this review helpful? Yes
Hf_87, Guest Relations Manager at Holiday inn Express London - Vauxhall Nine Elms, responded to this review

Dear Guest, Thank you very much for taking the time to write a review on our hotel Holiday Inn Express London Vauxhall Nine Elms. We are pleased that you enjoyed your stay with us. I have noted your comment regarding your breakfast experience I have shared it already with the rest of the team here. Your feedback is very important... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 29, 2015

I attended this hotel over the bank holiday weekend and was immediately impressed with the cleanliness of the building and attentiveness of the staff. Check in was smooth and efficient with quiet rooms allocated as per email request. The room (a twin) was of ample size and spotlessly clean with a decent sized bathroom and more than adequate shower. The... More 

Was this review helpful? Yes
Hf_87, Guest Relations Manager at Holiday inn Express London - Vauxhall Nine Elms, responded to this review

Dear Guest, Thank you for your 5 Star review of you stay at Holiday Inn Express London Vauxhall Nine Elms. I am pleased to read that you enjoyed your bank holiday weekend with us. It is always nice to read that our valued guests are happy with our services and overall stay. Your kind comments have been shared with my... More 

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