Nice hotel, great room, great service! Will come back!

First tip for staying in London that we pass along to all our friends is: If your going to purchase a London Travel Card (allowing you to use the buses, tubes etc.) only make the purchase for Zone 1. You can purchase a card that will cover the entire city or only certain sections, but as we’ve learned from previous... More

I booked this hotel as the majority of the better looking hotels were fully booked for the weekend 13/14 September. The main reason I chose this hotel over others was the close proximity, to the Apollo Victoria Theatre (Wicked is currently showing). Sizing up the location on Google maps was difficult, but in reality it is quite near to Victoria... More

Great location, friendly staff, nice breakfast, clean room..... I would definitely stay here again if I needed a base in the centre of London. It's a 3-star and once you bare that in mind you won't be disappointed.

The staff is terrible, the hotel manager is completely incapable of working with guests, seems like they have no idea what service means. Never go this hotel, because the problem is with the managament, the boss, not the bartender or whosoever can be changed next week. I think the black female manager (don't remember her name) ruined a lot of... More

Hi, I am from Holland what a worse experience this hotel *staff couldnt find booking *staff was moody *wanted room breakfast they asked me "cant u have breakfast in the restaurant" hello thats my decision *toast burn room was ok but staff terrible dont go to this hotel

Concerned about visiting this hotel after reading your reviews but our experience was very positive. Staff on arrival friendly and helpful and continued this trend during our three nights stay. The room was large comfortable and spotlessly clean. This was the quietest hotel room I had ever stayed in even though it was full. Victoria station is very big and... More

Good location, ok sized rooms (I stayed twice and once was quite small, next time was pretty big), good price, friendly staff. The hotel's a little run down but I quite liked it!

I stayed in a single room as a walk-in guest and received about 5% discount from the rack rate (for the last available room). The room was a decent size, and it had a nice view of the square across the road. The air conditioning unit worked really well. There was a kettle with tea and nescafe. These are the... More