The hotel is conveniently located near to Earls Court tube station - giving convenient access from Heathrow. Eating places, launderette and pharmacy are nearby. Staff were friendly and helpful. Room and bathroom were clean and adequate size. We were given "breakfast in a box" because of dining room renovations which was a poor substitute. Even with a lift there were... more

(+) Really nice,safe and cute neighbourhood, very very close to Underground station and bus stop A big busy road close to the hotel, where you find shops open even late at night (and by late i mean 11) Friendly staff, cosy hotel Clean room and bathroom (-) The room was very small, but i guess it's small everywhere in London... more

As a regular visitor to Earls Court Area I thought I would try this hotel because the location for the exhibition Halls is excellent. I also booked in some of my staff... BIG mistake. The problems started on the first night, when asked "as it is 7.30pm is my car OK outside the office overnight" I was told that I... more

I just completed a 6-day stay at the Comfort Inn Earl's Court, now under a new flag and called the Citi Continental. On the whole I would recommend it, but be aware that there can be communication difficulties with some of the staff, who seem to have English as an additional language, or who have trouble understanding North American accents.... more

We stayed here for 3 nights and although the location is good the hotel was shabby to say the least! The lift wasn't working for the whole of our stay so we had to climb 3 flights of stairs every time. There was a smell of something rotten at the top of the stairs which was there throughout our stay... more

This hotel was reasonably priced and in a good location, and the staff seemed friendly and efficient. We had a room on the third floor. It was very small, and the furniture and fittings matched the size of the room (feet hanging over the edge of the bed!). A small portable TV perched on top of the wardrobe so that... more

Throughout our 3 night stay, our toilet only flushed once. We had to 'flush'it using the shower. Repeated complaints to the reception staff and the manager got us nowhere. Each morning as we left the hotel, we were told that the problem with the toilet would be sorted out but it never was. The hotel was full so we couldn't... more

We had 3 day business trip to London and finding good price and decent hotel seemed like a nightmare. I was reading the reviews and one seemed worse than other:) But we got lucky, thank god:) Good area, decent and clean rooms. About the hotel: we were pleased when we arrived, as the staff was very friendly and nice, as... more

I have to say that I was comfortable in this hotel. The bed linen was crisp and clean and the bed was comfy to sleep in. (Although it seemed like the floor wasnt cleaned very often!) The room was like a sauna most of the day and I can imagine in the summer time being very very warm in this... more