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City Continental London Kensington

11-13 Penywern Road, Earls Court, London SW5 9TT, England
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City Continental London Kensington
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City Continental London Kensington
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690 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Derby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the second year we have stayed at the City Continental during Wimbledon fortnight. The location is great for Earl's Court station and Wimbledon, and the cost is OK (although all hotels in the vicinity increase their costs during Wimbledon). The rooms are not the biggest, but we only needed somewhere to sleep. Both the bedroom and bathroom were... More 

Was this review helpful? Yes
CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear JuliaH Thank you for writing a review about your stay at the City Continental Kensington It was a pleasure to have you as our guest .We are glad to hear you have enjoyed our location and found our hotel to be very clean and tidy We all look forward to having another opportunity to welcome you in the not... More 

Brescia, Italy
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this place has become my Headquarters whenever I come to London. Perfect money value, newly refurbished and restored, comfortable rooms (everage size as all London, so, don't complain if they are small for you, they all are!), nice breakfast, free WORKING and FAST wifi connection. Even my not-so-young parents felt comfortable here. Lift available, very kind people, and helpful (we... More 

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CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear Maddalena Thank you for writing a review about your stay at the City Continental and for being a loyal guest I am extremely pleased to hear we met all your expectations during your stays and we are glad to learn you had a memorable stay with us. The team will be thrilled. We all look forward to welcoming you... More 

Exeter, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Here for 2 nights in a single room for work and pleasantly surprised. From reading other reviews I think some rooms are better than others - my colleague was in room ?301 and said the layout was strange, particularly in the bathroom and the towel rail was at the right height for giants. Positives: Room 309 Good size for a... More 

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CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear Guest Thank you for posting such a wonderful review based upon your experience from your very recent stay here with us at City Continental Kensington I am truly delighted to read your review and will make it a point to share it with the entire team. Our apologies for the incident with housekeeping team We look forward to welcoming... More 

Rehovot, Israel
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the location is excellent,just 2-3 minutes from the tube station,which have great connections. the rooms are a little small,but for the price and location its great. breakfast us good +, it "held" us till noon. the staff was helpful,kind and polite with any question we had. we will recommend this hotel to everyone.

Was this review helpful? Yes
CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear Mikironi Thank you for writing a review about your family weekend at the City Continental Kensington. Your kind comments about our employees are highly appreciated. I am extremely delighted to learn that we were able to leave a positive impression. I will surely be sharing your review with our team. We all look forward to having another opportunity to... More 

Hong Kong, China
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Only a 5-minute walk from Earl's court underground makes it a convinent hotel to stay. There are many shops, supermarkets and restaurants with different cuisines nearby so it's not a problem to hang around at night. The room was small but of good value for money. The bath is beautiful and clean. The bed was tidily made every day. We... More 

Was this review helpful? Yes 1
CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear RayL Thank you very much for the review you have given us following your recent stay at City Continental Kensington . I am glad to read that you found the hotel location very convenient. It is very encouraging to see that you found your room clean and tidy and that the staff were welcoming and very helpful. We do... More 

New Delhi, India
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is situated at a good location. Clean and comfortable. Booked myself a single room, which was very small though - still OK for short stay. Courteous staff. Value for money, definitely recommended!

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CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear Sudeep Thank you for choosing to stay at the City Continental Kensington I am delighted to hear that you found our staff friendly and that the rooms were clean. We aim to ensure that the overall guest experience is to a very high standard. Thank you again for choosing to stay with us and i hope to see you... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed June 26, 2015 via mobile

I stayed for 1 night in room 134. No need to use the lift. Very quiet and i was upgraded to a double room. The noise from 3 Asians in 135 did disrupt my sleep, but i let them know i wasn't happy come midnight when they went about using the bathroom facilities and using hairdryer. Bed was comfy, nice... More 

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CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear Ana Thank you so much for taking your time to shear your cements with regards to your recent stay at City Continental Kensington. We are glad to know you have enjoyed your stay with us, and found our beds comfortable and breakfast to your likings. We just very sorry about the problems with the key cards ( I can... More 

uk
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 23, 2015 via mobile

Stayed at the weekend for a family visit to see local attractions, excellent location (2 min walk from tube), arrived early morning to warm welcome by staff and was able to leave our luggage in luggage room, returned in evening an checked in, we stayed in room 135 a tripple family room, small but clean and pleasent, double shower was... More 

Was this review helpful? Yes
CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear Kimlouiset Thank you for taking the time to write a review on your recent stay with us. And what a great review that is. I am pleased to read you had a lovely stay with us and found the hotel to meet all your needs from the bed to our breakfast. Thank you for the kind comments about the... More 

Bournemouth, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 22, 2015

I visited London with my brothers for a Hyde Park gig on the 20th June, we stayed at the City Continental Kensington just for one night. My room, though very small (bijou?), was perfectly comfortable, clean and well appointed. I was pleased with the shower - too many hotels have a below par shower but this one was good and... More 

Was this review helpful? Yes
CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear Guest, Wow!! Such a great review! First of all, I would like to thank you for taking the time to write your review It puts a smile on my face to know that everything during your stay was to your satisfaction. We aim to ensure that every guest has a welcoming and relaxing stay and leaves feeling refreshed. Once... More 

Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 21, 2015

Was quite surprised as to how small the room was as you couldn't swing the proverbial cat in it. However the bathroom made up for the shortcomings of the size of the room (shower was excellent - have been to a number of hotels with poor showers) Lift was out of order which meant a climb of 6 flights of... More 

Was this review helpful? Yes
CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear Guest, Thank you for staying with us and reviewing our Hotel. We are glad to hear that you have enjoyed your stay with us, found our location convenient and our rooms clean Our apologies for the problems with lift during your stay-we are happy to announce this has been resolved. Once again, many thanks and we hope to see... More 

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