We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels

City Continental London Kensington

3.5 of 5 Hotel   |   11-13 Penywern Road, Earls Court, London SW5 9TT, England (Earls Court)
Hotel amenities
Save Saved
You added City Continental London Kensington to your Saves list
City Continental London Kensington
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
52%
Ranked #591 of 1,073 hotels in London
A recent review
  • Overview
  • Reviews (543)
  • Photos (264)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (62)
  • Location
  • More
true
Write a Review

543 people have reviewed this hotel

Traveler rating
    41
    220
    162
    62
    58
See reviews for
94
158
72
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Yorkshire
Contributor
13 reviews 13 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed one night as we were attending a concert at the Hammersmith Apollo and the hotel is 2 tube stops away and a short couple of minutes walk. Very happy overall with our stay. We had a busy day and night so didn't actually get much time to spend in the hotel, but the check in process was very easy,... More

Was this review helpful? Yes
Newcastle upon Tyne, United Kingdom
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

stayed in room 106 with my partner between 18th and 20th aug 2014. water in very clean bathroom was red hot and we found bed very comfortable. my partner enjoyed the breakfast I never eat breakfast. the service was excellent from the staff especially from the coloured gentleman whom started his first shift the day we checked in and we... More

Was this review helpful? Yes 1
CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear Daniel I would like to thank you for taking the time to share such a lovely review on TripAdvisor related to your recent stay at City Continental Kensington I am delighted to learn from your feedback that you were satisfied with our services and that you noticed our enthusiasm towards guest value through Charles’s efforts. I will be sure... More

Kingston-upon-Hull, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

just stayed 2 nights and felt exhausted due to lack of sleep. Was kept awake by the sound of doors opening constantly and also the noise from the street was easily heard. Windows and doors need to be upgraded to take this hotel to another level. Must say on the + side the room was very clean.

Was this review helpful? Yes
CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear Guest, Thank you for taking the time to write a review about your last stay at the City Continental Kensington We do appreciate you for your constructive comment. It is always very valuable for us to understand our guest experiences so that we can continue to review our service offerings. One again I would like to sincerely apologise for... More

Newcastle upon Tyne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel three times this year! I stayed in Jan, then again in May and recently again in July. It is in a great location, right next to Earls Court st and main bus routes (74 towards Oxford st and C1 towards Westfield) plus High St Kensington is within walking distance. The rooms are clean and... More

Was this review helpful? Yes 3
CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear Guest, Thank you for thanking the time to share such a wonderful review, and for sharing your experience with the Trip Adviser community. We are pleased to know that we have contributed to make this trip a perfect one for you. We truly appreciate your comments, we are glad you have found our location great. Our prime focus is... More

Helsinki, Finland
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for a week in early August. I really enjoyed my stay, yet there was some cons. Pros: the service was extremely nice and helpful, our room was really clean and the location was terrific. There were lots of grocery stores and nice restaurants in Earl's Court, and the tube station was just a few steps... More

Was this review helpful? Yes 1
CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear Guest, I would like to truly thank you for the very positive comments and for choosing to stay with us at the City Continental Kensington. I am delighted that you enjoyed your overall stay ,and were satisfied with the cleanness of the room, and the location of the hotel, Your comments are much appreciated, and have been shared with... More

Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for the last 8 nights while in London for my very first visit. I really liked this hotel, I didn't mind the small rooms (Europe is known for this and really what do we need that extra room for?!), they were clean and although I was initially visited about the sound I slept well. The beds are... More

Was this review helpful? Yes 2
CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear Susanna, Thank you very much for taking time out to leave such encouraging feedback about your recent stay with us. Our main focus is to provide efficient, warm and friendly service to all our guests and your mention about these services is very encouraging and a great pride for the entire team. Thank you for acknowledging so many positive... More

Beijing, China
Top Contributor
108 reviews 108 reviews
59 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I use this hotel in transit as I sometime arrive London late and this hotel is a short ride by Piccadilly Line underground from Heathrow and a 4 minute walk from station. The rooms are very small but well-equipped and has free wifi, tea maker, and breakfast is included, and good that the price can be very low for London.... More

Was this review helpful? Yes 1
CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear Guest Thank you for taking the time to relay your comments regarding our hotel during your recent stay. I am very pleased to know that you found our location and facilities highly commendable. It is always hugely motivating on our end to receive such feedback from our valued guests like you. Again, thank you for your time and we... More

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was a bit on the small size, but I not in London to stay in my room. The room was clean and that's the most impotent thing to me! Tea and coffee in the room, that I really liked. Because there is nothing better when you have been out all day shopping and walking around in the cold... More

Was this review helpful? Yes
CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear Siw we want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the services we provide. One of the greatest rewards is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional experience for our guests. Hearing that we... More

Lancashire
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

stayed here for 2 nights Air con was great Staff great Great location BAD POINTS: NOISY in night - slamming of doors from 7am must of been cleaners cleaners knocking on door at 9am on a sunday! People talking loud in hall wall outside room from early hours Bedroom was tiny looks a lot bigger in pics Good for the... More

Was this review helpful? Yes 1
CityContinental K, Front Office Manager at City Continental London Kensington, responded to this review

Dear Jenna Thank you very much for your comments about your recent stay at the hotel. We are very pleased to hear about the location and friendly staff. On the other hand we would like to sincerely apologise for the inconvenience caused due to the noise, Let me assure you that management is looking into the issue and we are... More

Dumont, New Jersey
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Hotel is located in Earls Court, convenient to travel around London. Lots of restaurant in the area; even found Filipino Buffet/Store couple blocks away; not far either from Picadilly. WIFI is awesome! Air condition works very well but the room are quite small. The lift is confusing as too many doors to open to be connected to your room. The... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage City Continental London Kensington, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to City Continental London Kensington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about City Continental London Kensington

Address: 11-13 Penywern Road, Earls Court, London SW5 9TT, England
Location: United Kingdom > England > London > Earls Court
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — City Continental London Kensington 3.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Tingo, Travelocity, Priceline, HotelsClick, getaroom.com, HotelTravel.com, BookingOdigeoWL, TripOnline SA, Otel and Venere so you can book your City Continental London Kensington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
City Continental London Kensington Hotel London
City Continental Hotel London
Comfort Inn London
Comfort Inn Earls Court
London Comfort Inn
City Continental London Kensington England

264 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (224)
Viewed
Hotel & grounds (23)
Viewed
Dining (3)
Viewed
View from room (16)
Viewed
Bathroom (39)
Viewed
Room/suite (64)
Viewed
Other (79)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (14)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in London with
any amenities

Amenities

Free High Speed Internet ( WiFi ) Shuttle Bus service
Hotel Class
Number of rooms
53

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of City Continental London Kensington and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from City Continental London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer