Lovely two night stay in the Continental. Despite the corridors being a little worn out, the room was good (who spends any time in the corridor anyway). Room was clean and tidy, as was the bathroom, but there was no hook for towels! (So petty, I know) On check in, Monica, the woman on reception, was polite and efficient, despite... More

Despite being under renovation we were very satisfied. Reception staff were excellent and went out of their way to please. Very handy for Earls. Court tube station. Would stay there again

This hotel is awful. It's old and decrepit and hallways smell some unidentifiable smell. What's worse is the customer service is rude, abrupt, impatient, slow. The first time I called because the TV wouldn't turn on. Front desk said they would come up in 5 minutes to help - she didn't show up until 40+ minutes later, long after I... More

Overall, I was satisfied with my stay in this hotel, although there were a few things I was unhappy about. We were unaware that we'd be staying in the basement, and although there was a window our view was a ladder and scaffolding and a grey wall with no natural light - although we arrived at 3pm it felt like... More

When we went there I guess they were going through construction and most of the rooms were outdated. The bed needed to be replaced and the pillows were used so much it was thin as a blanket. Our room was right above the kitchen so we were woken up with music at 5 AM. The good news was the location... More

I was booked into here as I got bumped out of another place around the corner. First impressions are that its tired, and then it got worse... Stairs to the rooms at the back (the 220's) were poorly maintained and there are NO signs ! Room was a triple room, and took me back to the days of youth hostels... More

I've stayed here a number of times, usually for a single night but most recently for 4 nights. Location is great, a couple of minutes from Earls Court tube. Rooms are a bit tired but adequate for a single night. The main reason to stay here is the price - I've stayed in single rooms for 40GBP/night. If the price... More

My husband treated me to an overnight stay in the city continental hotel as part of my 1 year wedding anniversary present. This was brought in combination with a theatre package, and was definately not cheap. I was a little concerned at the reviews I had read on trip advisor, but remained optomistic. On arrival at the hotel, the staff... More

I stayed here as i was in London for my boyfriend's birthday and it was not what i had expected at all. The rooms are very small, clean but a lot of maintence needs to be carried out as there was cracks in the ceiling etc... The breakfast was fair but there was a lack of choice, there also was... More