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All 522 London B&Bs / inns

Comfort Inn Kings Cross

3.0 of 5 Guest house   |   2-5 St Chad's Street, London WCIH 8BD, England (Bloomsbury / Holborn)
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Comfort Inn Kings Cross
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51%
Ranked #263 of 522 London B&B and Inns
A recent review
3 of 5 stars reviewed 1 week ago
JandI Glasgow, United Kingdom
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679 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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English first
Near Rye, East Sussex
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Don't even try calling the hotel. If they do pick up the phone you'll just get a torrent of abuse. I've never been spoken to by a hotel like I was tonight. Avoid at all costs. A simple error in booking the room was met with 'you should be more careful - and we have your money, so goodnight'. Shocking... More

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Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, Thank you very much for your feedback. We are very concerned about your experience and to investigate this further we would like to know the time and the date of your call. Kindly email us on info@comfortinnkingscross.co.uk Our Front Desk Team is very well trained for Customer service and do their level best in order to help our... More

Worcestershire, UK
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We paid a lot of money for the convenience of staying near St Pancras for Eurostar (it was booked through the tour company and not the hotel - which could be a very different price) The staff were friendly and helpful. The access to our room was up two flights of narrow stairs through two stiff fire doors and along... More

Was this review helpful? Yes
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, Thank you very much for your feedback. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, only through their eyes that we can accurately assess the quality of the accommodations... More

Glasgow, United Kingdom
Contributor
20 reviews 20 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here two nights before and after a tour from St Pancras. Rooms clean and comfortable but exceptionally small. Dining room is inadequate for the number of people using it - many were turned away and told to come back later!. Breakfast was fine and the staff were helpful.

Was this review helpful? Yes
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, Thank you very much for your feedback. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, only through their eyes that we can accurately assess the quality of the accommodations... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

First off, any complaints about the size of the rooms here are unfounded, and based on inexperience. For this kind of money in this area, you're going to be getting a very small room. There is a strip of hotels close by on Cartwright Gardens and most of the rooms around there are also very small, especially the singles. This... More

Was this review helpful? Yes
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, Thank you very much for your feedback. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, only through their eyes that we can accurately assess the quality of the accommodations... More

Scotland
Contributor
20 reviews 20 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the moment I walked in to be met by a smiling dark haired girl, until I left I found this hotel pefect for the price. I had a genuine single room with all the necessary furnishings. Instead of the usual chair there was a very comfortable arm chair. The breakfast was a continental breakfast in a pleasant room which... More

Was this review helpful? Yes
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, On behalf or our staff, we are writing to let you know how delighted we were to receive your kind words. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But,... More

U.S.
Contributor
15 reviews 15 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good experience for the location and the price range. Definitely MUCH better that the Tune Hotel at Kings Cross. Small but clean room. Everything included. Courteous staff. I asked for quiet room when I made the reservation. It was so quiet, I slept like a baby (even though this is a very noisy area). I would recommend this hotel over... More

Was this review helpful? Yes 2
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, On behalf or our staff, we are writing to let you know how delighted we were to receive your kind words. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But,... More

Northampton, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Located in a quiet street just 10 mins from St Pancras. Stayed one night. Modern, clean and comfortable room. Met our requirements exactly as a convenient stopping over point prior to catching the 05.40 train to Paris.

Was this review helpful? Yes 1
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, Thank you very much for your feedback. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, only through their eyes that we can accurately assess the quality of the accommodations... More

Helston
Contributor
19 reviews 19 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed 1 night at this hotel in room 112 which was located on the ground floor at the rear of the building. I can only describe the hotel as functional. The corridors were narrow and I was concerned about our exit if a fire a occurred. Although our room was fitted with air con there was no controller. When... More

Was this review helpful? Yes
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, Thank you very much for your feedback. We are concerned about the issue you experienced at our hotel during your recent visit. We are writing to thank you for taking the time to bring this matter to our attention. We accommodate many guests each evening and we strive to make their stay a satisfying one. The principal goal... More

Wigan, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Convenient for St Pancras, Kings Cross (5 mins) and Euston stations (10 mins). Spotlessly clean room, efficient service, ideal for one night stop over. Twin room was small but had everything we needed. The basement breakfast/dining room is again small but efficiently managed, and accessed by the lift. Corridors are narrow, but this might be expected due to the age... More

Was this review helpful? Yes 1
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, Thank you very much for your feedback. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, only through their eyes that we can accurately assess the quality of the accommodations... More

1 review
1 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for 2 nights. A terrible mistake. We had to carry our 2 cases up steep narrow steps to our tiny double room [room 123]. A folding case rack was provided but there was nowhere to open it, only behind the door to the room. This was of course very dangerous. The breakfast room, down... More

Was this review helpful? Yes
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, Thank you very much for your feedback. We are concerned about the issue you experienced at our hotel during your recent visit. We are writing to thank you for taking the time to bring this matter to our attention. We accommodate many guests each evening and we strive to make their stay a satisfying one. The principal goal... More

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Additional Information about Comfort Inn Kings Cross

Address: 2-5 St Chad's Street, London WCIH 8BD, England
Location: United Kingdom > England > London > Bloomsbury / Holborn , Camden / Primrose Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn Kings Cross 3*
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Also Known As:
Comfort Inn Kings Cross Hotel London
Kings Cross Comfort Inn
Comfort Inn London
London Comfort Inn
Comfort Inn Kings Cross London, England

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Amenities

Free Breakfast
Hotel Class
Official Description (provided by the hotel)
Refurbished hotel in Georgian dating from 1700; situated in a quiet location in central London, with easy access to underground. ... more   less 
Number of rooms
53

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