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Comfort Inn Kings Cross

2-5 St Chad's Street, London WCIH 8BD, England
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Comfort Inn Kings Cross
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Comfort Inn Kings Cross
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540 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Marbella, Spain
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We wanted an overnight stay in a London hotel before getting an early train to Paris. The Comfort Inn is just around the corner from St Pancras, so was perfect, from a location point of view. The room were were given was terrible. We had to go down to the basement in a lift which opened out onto the breakfast... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

how comfort inn can expect guests to stay without hot water is beyond me, 2 nights we staid and no hot water for the entire stay, we believe that the hotel knew that there was no hot water when they booked us in which is completely unacceptable, particularly as my wife is pregnant (with twins) and washing her hair over... More 

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Middlesbrough
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room was nice, clean and modern . Nice bathroom. We were in room 509 which was along the street a little , so we had to wear our jackets to go for breakfast! No early check in but we were able to leave our bags. We were allowed to use the bathroom which was tiny, you'd struggle to swing... More 

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Oslo, Norway
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Typical tiny London hotel room, but ok equipped and clean. No smiles on offer in the reception either on the day or night shift, and no free wi-fi of course. Decent location 1 min walk from King's Cross and St. Pancras.

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Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, Thank you very much for your feedback. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, only through their eyes that we can accurately assess the quality of the accommodations... More 

Leeds, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Friendly staff, room small but very clean and well equipped. The only downside was the size of the breakfast room, the space is cramped and only has a few tables so it fills up rather quickly. The continental breakfast was very good and the breakfast staff were really friendly and welcoming. I would highly recommend this hotel for a your... More 

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Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, On behalf or our staff, we are writing to let you know how delighted we were to receive your kind words. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But,... More 

Bremerhaven, Germany
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was ok for my short weekend in London. The location is fantastic, just one minute from Kings Cross St Pancras. My room was teeny tiny, but that didn't matter - you're not traveling to London to stay in your hotel room all the time! The room had all the things you need and I also liked the large... More 

Was this review helpful? Yes 1
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, Thank you very much for your feedback. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, only through their eyes that we can accurately assess the quality of the accommodations... More 

Lutterworth, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

the hotel was clean and tidy, staff were pleasant and was near the train station which was very handy. a bonus was we were allowed to leave a baggage in the hotel before and after checking in and out. However the tv in the room had hardly any channels working, the shower was freezing- no hot water at all and... More 

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Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, Thank you very much for your feedback. First of all we would like to thank you for your kind words in regards to our staff. We want you to know that the concerns of our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. Your... More 

Hull
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very good value for a budget hotel. Single room small but clean and had everything necessary for a one night stay. Staff friendly and welcoming, breakfast, basic continental but no worries there. Couldn't be much closer to King's Cross if it tried! Handy for Bloomsbury, Granary Sq, Railway Children performance.

Was this review helpful? Yes 1
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, On behalf or our staff, we are writing to let you know how delighted we were to receive your kind words. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But,... More 

Aberdeenshire, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 19, 2015

We were booking fairly late so there was not much choice. This seemed to be the best of the options available on Expedia's so we went for it. Maybe I'm being naive but for £170/night, I'd have expected a fairly good standard of accommodation. My expectations were not met. Room was small for a family room and the second bed... More 

Was this review helpful? Yes
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, Thank you very much for your feedback. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, only through their eyes that we can accurately assess the quality of the accommodations... More 

Bradford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

I've stayed in a few budget hotels in London recently. All have been what I expected for the price, but this one exceeded expectations. £60 a night in a great location for getting around london easily. Room had everything needed for a couple of nights stay, including many touches you wouldn't normally find in a budget place. None of the... More 

Was this review helpful? Yes
Comfort Inn K, Front Office Manager at Comfort Inn Kings Cross, responded to this review

Dear Guest, On behalf or our staff, we are writing to let you know how delighted we were to receive your kind words. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But,... More 

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Bloomsbury
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
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