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Holiday Inn Express London Royal Docks - Docklands

3.0 of 5 1 Silvertown Way | Canning Town, London E16 1EA, England
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Holiday Inn Express London Royal Docks - Docklands
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Holiday Inn Express London Royal Docks - Docklands
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582 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Family trip to London for half term, standard room with double bed, comfortable, and bed settee, very uncomfortable, room & bathroom adequate for a few days stay, 1st floor, no issues, bar expensive but very obliging as no cafe/food service they are happy to supply plates & cutlery for take away service. Reception staff friendly & helpful. Breakfast was ok.... More 

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Tewkesbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I could not believe the view from our window (room 408) when I first looked out in the cold light of day - a busy main road, scrubland, two train tracks (but saved by looking left and seeing the O2) - oh and under the flight path of a busy airport. As it got darker it became quite a magical... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my other half stayed here last year during the time that Beyoncé was performing at the O2 Arena. Great hotel, great location and the sausages at breakfast were delicious! Lol, we had a view of the O2 from our room. There's a local shop and an Italian restaurant next door, then a underground stop & bus station across... More 

Was this review helpful? Yes 1
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Alicia H, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am so pleased to read that you had a great stay for your visit to see Beyoncé at the O2 Arena. I do hope that you choose to stay with us again the next... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 3nights and what a really nice clean hotel in a great location with free breakfast. This hotel was really good value as similar hotels right in the centre of london are double the price and its only a 15mins tube ride away so well worth the saving

Was this review helpful? Yes 1
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear spottypudding, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon. Kind Regards, Tracie Barrie.... More 

Senior Contributor
48 reviews 48 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

The location of this hotel is great. It is a 2 minute walk to the bus and Canning Town tube stop. You can see the O2 arena and the cable cars. The hotel is quiet. We got a double bed room with a fold out couch. The fold out couch was so comfortable! We were concerned that there would be... More 

Was this review helpful? Yes 1
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear bbvd 1976, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased to hear that you enjoyed your stay and we met your expectations during your visit. I do hope that you will choose to stay with us again the next time you are... More 

Surrey, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Reasonably priced and really well located for the DLR and underground. Only about 10 minutes walk from the station. Front desk service was excellent, very friendly and attentive. The room was standard for this type of hotel, the bed was surprisingly comfortable. The bathroom could have done with some small maintenance jobs (tiling looking worn). Breakfast was OK, not much... More 

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear the_Devilyn, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased that you found us to be reasonably priced and in a convenient location for the O2 Arena. I am sorry for the problems you had with your bathroom, we do have a maintenance... More 

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

close to venue we were attending and staff were friendly and helpful. We had a good breakfast before our early start. Only stayed 1 night and basically quite clean. there was a smell from the sink, which was slightly blocked. Had to pay £10 for parking (at least there was parking space)

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear lindyc_10, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased that you enjoyed your stay and found the team friendly and the inclusive breakfast good. Apologies for the problem with your sink, I have discussed this with our maintenance team that has commenced... More 

Minsk, Belarus
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked rooms while checking in could not be found. Breakfast was disgusting - no fruits, no vegetables, no choice of food. It's very noisy in the room and impossible to sleep because of heavy traffic. Work of the reception is horrible. One of our colleges was checked out of the room one day before the departure.

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear AnastasiyaGI, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express London Royal Docks. I am very concerned by your comments and would like to investigate further. If you could contact me please at tracie.barrie@redefinebdl.com with your reservation number I can then complete a full investigation of the issues you... More 

Senior Contributor
34 reviews 34 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for 3 nights while working on a trade show at ExCel. It's really well situated near Canning Town station - DLR and Jubilee Line - but far enough removed that you don't pay so much of a premium and parking is free. Breakfast is included - toast, cereal, some cooked stuff - BUT the hotel is noisy.... More 

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Kathrynbrown1, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express London Royal Docks. It is pleasing to read that you found our location great for your trade show at ExCel and the proximity to the tube and DLR. I am sorry that you found the hotel noisy, we do... More 

Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night after a concert at the O2. The hotel is ideally situated for this and only a few minutes walk from Canning Town tube station. However I would not recommend the walk to a lone traveller due to the rough area its situated in. We chose the hotel due to the price compared to others and... More 

Was this review helpful? Yes 1
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear rachmikeol, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express London Royal Docks. It is pleasing to read that you enjoyed our location for your visit to the O2 Arena. I am however very sorry that we failed to meet your expectations for the remainder of your stay. Our... More 

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Additional Information about Holiday Inn Express London Royal Docks - Docklands

Address: 1 Silvertown Way | Canning Town, London E16 1EA, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express London Royal Docks - Docklands 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Holiday Inn Express London Royal Docks - Docklands Hotel London
Holiday Inn London
Holiday Inn Express London Royal Docks - Docklands England

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