We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels

Holiday Inn Express London Royal Docks - Docklands

3.0 of 5 Hotel   |   1 Silvertown Way | Canning Town, London E16 1EA, England (East End / East London)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express London Royal Docks - Docklands to your Saves list
Holiday Inn Express London Royal Docks - Docklands
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
67%
Ranked #499 of 1,073 hotels in London
A recent review
3 of 5 stars reviewed 4 days ago
AhmedJamal London, United Kingdom
  • Overview
  • Reviews (498)
  • Photos (110)
  • Amenities
  • Q&A
  • Room tips (82)
  • Location
  • More
Write a Review

498 people have reviewed this hotel

Traveler rating
    101
    214
    122
    34
    27
See reviews for
103
119
41
136
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
York, United Kingdom
Top Contributor
136 reviews 136 reviews
73 hotel reviews
80 helpful votes 80 helpful votes
2 of 5 stars Reviewed yesterday NEW

Had to attend an event last minute at London Excel. All hotels were booked up so had little choice but to use this place! Checked in no problem got a quick shower and went, I returned later about 1030 and asked if there was any room service/bar food… "No but you can order a pizza from the local take away"!... More

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

The staff at reception was quite unhelpful. I wanted to pay upfront cash but they were wondering for a while why I want to pay upfront. We made our booking ages ago and requested a twin room.. however, we were told that all twins are occupied and they gave us a double room. London was at its warmest and the... More

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear AhmedJamal, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. Please accept my apologies for the issues you encountered during your stay and I am sorry during your return visit to the hotel we failed to meet your expectations. I will be feeding back your commets... More

Bridgend
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

I stayed with two other work colleagues at this hotel for three evening. Yet helpful when asked we all thought the reception staff who are the face of the hotel could have been more welcoming and a little less (looking down their noses at us). It was a shame as the rest of the hotel was faultless.

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Darral1970, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. I am pleased that you enjoyed your stay but very concerned to read that you felt reception team looked down their noses at you. I would be grateful if you could e-mail me your reservation details... More

Wellington, New Zealand
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for four days on arrival in the UK. The taxi ride there from Paddington seemed like it was miles away, but actually it was just 5 minutes walk to the station, then 10-15 minutes on the DLR to Tower to start sightseeing, or with a change you could shop all day at Canary Wharf. Also handy to... More

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Desrkiwi_choccie_11, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. I am pleased that you enjoyed your stay with us and we met your expectations during your visit. I am sorry that you was a little dissappointed with the hotel not serving dinner. In addition to the... More

Birmingham, UK
1 review
5 of 5 stars Reviewed 1 week ago

Given the price I wasn't really expecting a lot from this place, but I needed somewhere close to the O2. This place was perfect. A few minutes walk from Canning town DLR / Tube station, and a doddle to get back to after the concert finished. The room was clean and comfortable (and air conditioned, which we were glad of... More

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear rebeltrucker, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. I am so pleased to hear that you enjoyed your stay and found the hotel perfect for your visit to the O2. I look forward to welcoming you back to the hotel the next time you... More

Leeds, United Kingdom
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

This Hotel is great for the O2 Arena just one tube ride to the O2 or the cable car which is about eight minutes walk from the hotel towards the O2. The double bed was smallest I have ever slept in, so it was extremely cosy for both of us and we tried not to move as we would either... More

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Annunziata468, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. I am pleased that you enjoyed the location of the hotel however I am sorry that we failed to meet your expectations with our breakfast. As an Express Hotel we offer limited hot items of sausages,... More

Saint Leonards on sea
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for an event at the 02 arena. Perfectly situated for the venue, about 200 metres from the underground station and only one stop away. The staff are friendly and helpful, clean room, comfortable nights sleep and a perfectly acceptable breakfast on offer. Pretty good all round and no complaints

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear bigdoss, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. I am pleased to read that you enjoyed your stay with us. I look forward to welcoming you back to the hotel the next time you are visiting London. Kind Regards, Tracie Barrie. General Manager. More

1 review
5 of 5 stars Reviewed 3 weeks ago

I wanted to have accommodation near to the O2 Arena but the close-by hotels were exepensive. I was recommended this hotel, which is the next stop from the O2 Arena and only about 10 minutes walk from the Canning Town DLR Station. The hotel is clean and has the normal Holiday Inn Express decor. Special surprise is the free WiFi... More

Was this review helpful? Yes
Tracie B, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Andrew M, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. I am pleased that you enjoyed your stay for your visit to the O2 Arena. I hope you choose to stay with us again the next time you are visiting the area. Kind Regards, Tracie... More

Nairobi, Kenya
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at the Holiday Inn Express - Royal Docks for 1 week at the end of June 2014. It is good value for the money in London, very well located next to Canning Town tube, train station. The rooms are clean, had breakfast included as well, and we booked as a big group of people for business/meetings in the docklands... More

Was this review helpful? Yes
Tracie B, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Rmwanga, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. I am pleased that you enjoyed your weeks stay at the hotel and found us to be good value for money in a good location. I hope you will choose to stay with us again the... More

Otopeni, Romania
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 19, 2014

Despite slightly peripheral location, the hotel is surrounded by many beautiful and interesting place: Emirates Air Lane-Royal Docks, ExCel London, Thames Barrier Park, The O2. . The Tube is close to the hotel. The rooms are clean, well equipped. The staff is friendly. Breakfast pretty good. For all of these I recommend it without restraint.

Was this review helpful? Yes
Tracie B, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Ipcodres, Thank you for taking the time to review your recent stay at The Holiday Inn Express, London Royal Docks. I am pleased that you enjoyed your stay with us and found our location interesting. Many thanks for the recommendation. I look forward to welcoming you back to the Hotel the next time you are visiting the area. Kind... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express London Royal Docks - Docklands, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express London Royal Docks - Docklands? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express London Royal Docks - Docklands

Address: 1 Silvertown Way | Canning Town, London E16 1EA, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London Royal Docks - Docklands 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Travelocity, Orbitz, Priceline, Hotels.com, Tingo, TripOnline SA, BookingOdigeoWL, Agoda and Otel so you can book your Holiday Inn Express London Royal Docks - Docklands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express London Royal Docks - Docklands Hotel London
Holiday Inn London
Holiday Inn Express London Royal Docks - Docklands England

110 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (72)
Viewed
View from room (11)
Viewed
Bathroom (10)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (6)
Viewed
Dining (2)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (10)
Viewed
Dining (5)
Viewed
View from room (1)
Viewed
Other (14)

Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express London-Royal Docks/Docklands Hotel is perfectly situated in the heart of London's dynamic Docklands area and is only minutes away from Canary Wharf and the Excel Exhibition Centre. London City Airport is only 2km away and Canning Town Tube and Bus Station is within few minutes walk. The O2 Arena is also a short distance away (only one tube stop). The Holiday Inn Express London-Royal Docks/Docklands Hotel has 136 fully air conditioned en-suite bedrooms. This London hotel has spacious family rooms. All rooms have High Speed and Wireless Internet facilities (chargeable).Visitors to the World Travel Market, International Boat Show, Toy Fair, London Wine Festival and Anthony Robins Exhibitions will all find the hotel ideally situated. Meeting and Conference rooms are spacious with natural daylight, convenient for local business meetings. ... more   less 
Number of rooms
136

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer