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Holiday Inn Express London Royal Docks - Docklands

3.0 of 5 Hotel   |   1 Silvertown Way | Canning Town, London E16 1EA, England (East End / East London)
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Holiday Inn Express London Royal Docks - Docklands

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Ranked #480 of 1,071 hotels in London
A recent review
4 of 5 stars reviewed yesterday
Agammemnon Ashington, United Kingdom
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527 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Ashington, United Kingdom
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at this hotel on business as it was only one DLR stop from where I was working. It is about 5 minutes walk from Canning Town station, which is also handy if you want to take the Jubilee line to Stratford. Check in was OK, and the rooms are what you would expect from a Holiday Inn Express.... More

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London, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were attending an event at the O2 and so we needed to stay locally as we live by the coast. The sat nav took us to the address and we entered the secured car park and made our way to the reception. The reception was manned by a flamboyant but friendly and efficient member of staff who quickly checked... More

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Tracie B, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear silverthorn53, Thank you for taking the time to write a review of your recent stay at The Holiday Inn Express, London Royal Docks. I am pleased to hear that the hotel was just right for your purpose and you found the reception team welcoming during your stay. I do hope you will choose to stay with us again the... More

Bangalore, India
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

Good connectivity if you take the tube from cannington. It is definitely far from the tourist area. Ambiance is average. Breakfast is Ok, consistent with all Holiday Inn Express. Staff where very courteous and helpful.

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Tracie B, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear VenkateshPonniah, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express London Royal Docks. I am pleased to read that you found the staff to be courteous and helpful during your visit and we met your expectations throughout your stay, though a little far from central London for your preference.... More

Uk
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Car park was surrounded by security cameras which was good, but on check out we saw empty condom wrappers on the floor! Check in and check out was fast, train station almost directly opposite. Room was very basic we had a family room, the pull out bed was like sleeping on wood, good job there was an extra duvet to... More

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Tracie B, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Retrospec567, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am sorry to hear that we failed to meet your expectations during your visit, please accept my apologies for the shortcomings in your room. I will feed this back to the maintenance and housekeeping team.... More

Littlehampton, United Kingdom
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in an ideal position when you visit London with your own car. Easy to get to from M25.No congestion charge applicable. Hotel is Modern facility. Staff very helpful. Small but adequate room. Reasonable charge. Good breakfast and even space to eat it! ( not like many USA hotels we have visited) Hotel car park only £10 per... More

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Tracie B, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear 234Joost234, Thank you for taking the time to review your recent stay with us at the Holiday Inn Express, London Royal Docks. I am pleased to read that you enjoyed your stay and found our location ideal for your London visit. I hope you choose to stay with us again the next time you are visiting the area. Kind... More

Genoa, Italy
Contributor
19 reviews 19 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed recently for three nights. The staff were courteous and professional, they even let me have Tesco deliver some shopping to take back home. The room was ok, nothing special maybe some of the fixtures are looking a little tired, but on the whole it was clean. Breakfast was my biggest disappointment, I had heard good things about it but... More

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Tracie B, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear nickdring, Thank you for taking the time to review your recent stay at The Holiday Inn Express, London Royal Docks. It is great to read that you found the staff courteous and professional during your 3 night stay. I am sorry that we failed to meet your expectations with our breakfast. As an Express brand we offer a free... More

Norfolk
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Four of us stayed here due to its location to the O2 and London. We have thoroughly enjoyed our whole weekend. The staff were lovely and couldnt help us anymore if they tried.Breakfast lovely. Thankyou!

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Tracie B, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear leegr33n, Thank you for taking the time to write a review about Holiday Inn Express, London Royal Docks. I am so pleased that you had an excellent stay and found our location good for the O2 and the team lovely and helpful. I look forward to welcoming you back to the hotel the next time you are visiting the... More

Coventry, England
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Bar price for two 'medium' sized glasses of white wine is £14, not much else you can say really. But I have to type 200 characters so I will say it is convenient for the O2 Arena. There that should do it.

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Tracie B, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear GarytheBrit, Thank you for taking the time to review your recent stay at The Holiday Inn Express, London Royal Docks. I am pleased to hear that you found our location to be convenient for the O2. However I am very sorry that the rest of your stay failed to meet you expectations in particular our bar prices. We appreciate... More

Morfa Nefyn, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We chose the hotel due to its proximity to the O2 arena, which is only one tube stop away, and less than five minutes walk to the station. We booked a room for two people, and were told that although they couldn't get us a twin room, they could get us a double, with a double sized pull out sofa,... More

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Tracie B, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear AllanGravity, Thank you for taking the time to write a review on your recent stay at Holiday Inn Express, London Royal Docks. I am so glad to read that you enjoyed our location and the team. I am pleased that we met your expectations during your stay with us. I look forward to welcoming you back to the hotel... More

Hartley Wintney, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 17, 2014

Firstly, I should say that the staff were efficient and friendly, and the reception and public areas were clean and smart. However, although I'm sure the price yo-yos according to demand from nearby events, this was the most I've paid for a hotel night anywhere in the world this year and a Holiday Inn Express is, at best, pretty basic.... More

Was this review helpful? Yes
Tracie B, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear aquaactionimage, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am glad to read you liked our team, reception and public areas. It is our goal to consistently provide superior service and accommodation at our hotel and your comments are very important to us. I... More

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Additional Information about Holiday Inn Express London Royal Docks - Docklands

Also Known As:
Holiday Inn Express London Royal Docks - Docklands Hotel London
Holiday Inn Express London Royal Docks - Docklands Hotel
Holiday Inn Express London
Holiday Inn London
London Holiday Inn
Holiday Inn Express London Royal Docks - Docklands England
Address: 1 Silvertown Way | Canning Town, London E16 1EA, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #480 of 1,071 hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London Royal Docks - Docklands 3*
Official Description (provided by the hotel):
The Holiday Inn Express London-Royal Docks/Docklands Hotel is perfectly situated in the heart of London's dynamic Docklands area and is only minutes away from Canary Wharf and the Excel Exhibition Centre. London City Airport is only 2km away and Canning Town Tube and Bus Station is within few minutes walk. The O2 Arena is also a short distance away (only one tube stop). The Holiday Inn Express London-Royal Docks/Docklands Hotel has 136 fully air conditioned en-suite bedrooms. This London hotel has spacious family rooms. All rooms have High Speed and Wireless Internet facilities (chargeable).Visitors to the World Travel Market, International Boat Show, Toy Fair, London Wine Festival and Anthony Robins Exhibitions will all find the hotel ideally situated. Meeting and Conference rooms are spacious with natural daylight, convenient for local business meetings. ... more   less 
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