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Holiday Inn Express London Royal Docks - Docklands

3.0 of 5
1 Silvertown Way | Canning Town, London E16 1EA, England
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Holiday Inn Express London Royal Docks - Docklands
Ranked #401 of 1,070 hotels in London
3.5 of 5 stars 321 Reviews
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322 reviews from our community

What travelers say about this hotel
  • Canning town(20)
  • Tube station(7)
  • Continental breakfast(6)
  • Jubilee line(6)
  • Main road(5)
  • Restaurant next door(4)
  • Very good(3)
  • Italian restaurant(3)
  • Canary wharf(3)
  • City airport(3)
Traveler rating
    59
    136
    83
    28
    15
Only show reviews for Family (47) | Couples (62) | Business (58)
Date Rating
California
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed May 31, 2012 NEW

I was attending a show at ExCeL center and wanted to stay nearby. Compared to hotels located right next to ExCeL center the price for Holiday Inn was reasonable. It's an easy 10 min walk or two stops on the DLR to the center. However, as many reviewers have said, there is nothing to do nearby. The rooms are small.... More

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See 3 more reviews by N231SD for London
East Dereham, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 31, 2012 NEW

Stayed here for one night while visiting the O2 which is one tube stop away. The hotel is in the middle of nowhere so we had to get the tube out to eat as there is no restaurant at the hotel, the tube station was only a few minutes walk so not a problem. Our room was very nice and... More

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See 4 more reviews by barclaybird for London
london
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 22, 2012 via mobile
2
people found this review helpful

Rooms are more or less ok, but no restaurant...and the hotel is pretty much in the middle of nowhere. All dissatisfied customers of this hotel meet for dinner at the (only) Italian restaurant nearby ...there is nothing else there... Bring you own drink when you stay here,...yes there are vending machines....but if you don't have coins you can't get any... More

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See 6 more reviews by mrc v for London

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sunderand
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 18, 2012

Stayed here for a week on business, the 1st thing that strikes you is the welcome at the front desk. Yolanda checked me in and she had a smile that lit up the room!! Nothing was too much trouble for her, she's a real asset to this hotel!! The room was slightly better than the average Express, good size and... More

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Southampton, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

We stayed at the Holiday Inn Express for 3 nights, whilst attending an event at the nearby Excel Centre. We were very happy with everything: the room was clean and was a good size. The staff were friendly and the breakfast was fantastic. The breakfast was advertised as being "continental", but actually including a wide variety, including sausages, scrambled eggs,... More

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Montreal, Canada
Top Contributor
50 reviews 50 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 14, 2012
2
people found this review helpful

This was my first stay in London and my expectations were not very high for the hotel. I was very happy to see that this is an American Style Hotel with modern amenities, large rooms and cordial customer service. I was there during low season and got rooms for about $50 US, which includes breakfast. The food at the hotel... More

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See 4 more reviews by mustsell for London
Redditch, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 5, 2012

Stayed a couple of nights in April. Typical HIX, clean, comfortable rooms and staff ok. Handy for the tube station and only 2 stops to Canary Wharf. On the down side - no restaurant and although there is an Italian restaurant next door, this was very busy and cramped, and I was unable to get a suitable table. Canning Town... More

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See 4 more reviews by MrTR4 for London
SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
May 9, 2012

Dear TR4, I would like you to thank you for taking the time to write a review of the Hotel. Your comments really help us to understand what customers are feeling and experiencing during their stay. The team and I look forward to welcoming you back to the Hotel upon your next visit to London. Kind Regards Shaun Fitzgerald General... More

Manchester
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 2, 2012
1
person found this review helpful

Rooms are standard holiday inn express, clean and functional for a short stay. Ideal location for the O2 as only one tube stop away. Bit of a dodgy area, a short 5 minute walk from the tube. I was on my own walking back aft the concert but plenty of people walking my way so i didnt feel unsafe. The... More

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See 2 more reviews by Sorrentosarah for London
SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
May 9, 2012

Dear Sorrentosarah, I would like you to thank you for taking the time to write a review of the Hotel. Your comments really help us to understand what customers are feeling and experiencing during their stay. I’m glad that you took the time to mention the really kind customer service you received from my team. And that you enjoyed your... More

Belfast
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 2, 2012

Stayed for one night on business. Its "ok" for an overnight. Basic as you would expect from Holiday Inn express. Rooms are clean etc. Free wifi. Near the DLR but not the best neighbourhood in the evening. Business users passing through, its fine, but I would not base a holiday or weekend break there unless you had to.

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See 3 more reviews by pmooneynet for London
SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
May 9, 2012

Dear pmooneynet, I would like you to thank you for taking the time to write a review of the Hotel. Your comments really help us to understand what customers are feeling and experiencing during their stay. I must say that I disagree about using the Hotel as a base for a weekend or for longer. The Hotel is within easy... More

UK
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed April 29, 2012

I was booked into this hotel for one night on a business trip. It is 2 stops on the tube away from Canary Wharf, but there are better hotels, closer that I'd chose if booking myself. The hotel is on a main road and seemed to be between a residential and disused industrial area. The best thing about it was... More

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See 4 more reviews by Casey100 for London
SHAUN FITZGERALD, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review
May 2, 2012

Dear Casey100, Thank you so much for taking the time to write such a detailed and informative review of your stay here at the London Royal Docklands Hotel. We really value your comments as it is our goal to make everybody’s stay at the hotel a great stay. We really pride ourselves on providing a really friendly service and keeping... More

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Additional Information about Holiday Inn Express London Royal Docks - Docklands

  • Holiday Inn Express London
  • Holiday Inn London
  • London Holiday Inn
Address: 1 Silvertown Way | Canning Town, London E16 1EA, England
Price Range: PLN: $$

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Holiday Inn Express London Royal Docks - Docklands
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