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Holiday Inn Express London Royal Docks - Docklands

3.0 of 5 Hotel   |   1 Silvertown Way | Canning Town, London E16 1EA, England (East End / East London)
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Ranked #497 of 1,054 Hotels in London
A recent review
4 of 5 stars reviewed 2 days ago
KatieRum
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516 reviews from our community

Traveler rating
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    224
    125
    34
    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Myself and my boyfriend stayed here in April for one night after seeing Justin Timberlake live at the O2. The staff at reception were very friendly and helpful, the room was clean and the bed was comfy, the bathroom was tiny but was fine for just an overnight stay. One tip to others would be though to consider using the... More

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Newquay
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Fairly new hotel, set in a great location. Rooms were as you would expect, spacious and adequate with all the usual facilities. Breakfast was included in the deal, which provided enough variety of things to eat and drink. 1min walk to Canning Town station, DLR and underground which makes London City centre extremely accessible. I will definitely stay here again.... More

Was this review helpful? Yes 2
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear simbacat123, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. I am so pleased to hear that you enjoyed your weekend break and found us to be in a great location for your visit to the O2. I look forward to welcoming you back to the... More

England
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is only a few hundred yeards from Canning Town DLR/tube station and convenient for O2 and ExCel. I arrived at about 8.30 and although check-in was quick, the receptionist spoke very poor English. My room was directly opposite the lift but this did not in the event cause any significant noise. The room was reasonably spacious for a... More

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear sbishop, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased to read that you enjoyed the location of the hotel and found it convienient for your stay. I am sorry however to hear that we failed to meet your expectaions for the comfort... More

Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location is good, near to City Airport and O2 and a short walk from Canning Town DLR. Rooms are clean and tidy. Receptionist was clear and helpful. Reason for a low score is breakfast - very poorly managed, despite manager on reception chatting to receptionist. Food offer was not replenished often enough, causing queues or disappointment and selection was limited.... More

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Paul A, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am sorry to hear that we failed to meet your expectations with our breakfast offering during your stay. I will feed back your comments to the management and kitchen team to ensure that the... More

London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The holiday inn express at the royal docks is brilliant either for a city break without too much noise, business as just 2 stops on the tube to canary wharf and for visiting the O2 (our primary reason). Located just 2 minutes from canning town station where the DLR and jubilee lines can be caught and under 10 minutes from... More

Was this review helpful? Yes 1
Mijas
Top Contributor
55 reviews 55 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here as we were attending an evening event at the O2 and then flying out from London City airport early next morning. The Holiday Inn proved to be the ideal choice in the circumstances. A 10 minute walk took us to the Emirates air-line to have a spectacular entry to the O2. At the end of the evening... More

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Maidstone, England, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for 1 night and near to it we went on the cable car to the O2 to visit the sky studios then we had dinner at the Cafe Rouge and finally we went to Tesco to get some nibbles and we returned back to the room to sleep and the next day we went to... More

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Spencer W, Thank you for taking the time to write a review of your recent stay at The Holiday Inn Express, London Royal Docks. I am so pleased to read that you enjoyed your stay with us and we met your expectations. I look forward to welcoming you back to the Hotel the next time you visit London. Kind... More

Laurencekirk, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here for 3 nights and the room was very spacious and clean. Beds made and clean towels every day and tea/ coffee replenished daily too. Very close to shops/ restaurants/ Canning Town Underground. Staff very friendly and very approachable. Only down side would be the breakfast....it could have had more choice for cooked. Only had sausages, beans and scrambled... More

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear ArleneD69, Thank you for taking the time to review your stay at The Holiday Inn Express, London Royal Docks. I am pleased you enjoyed your stay overall however I am disappointed to read that our breakfast did not quite meet your expectations. As an Express Hotel we are limited service and offer a continental breakfast with limited hot items... More

swansea.wales
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed August 10, 2014

we stayed at this hotel for 2 nights (29th,30th july) had a good deal through a 3rd party website for £144 for the whole stay.as mentioned you have a lot of transport methods to the hotel.tube,bus and dlr.just get off at canning town and turn right out of the station and the hotel is on your left after your have... More

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear johndavies68, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased to hear that you enjoyed your two night stay with us and we met your expectations during your visit. It is good to hear that you booked at a great price. We do... More

Portsmouth, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 9, 2014

A relatively quiet location and easy access to central London via DLR. The hotel is clean and the room is reasonable size (for London). The nearest station is Canning Town and you could choose DLR, Tube or bus, it's only a few mins walk away. I had to get to Towerhill everyday during my stay and a short walk to... More

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Conniebh81, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased that you enjoyed your stay and found us to be in a good location for your trips to Tower Hill. I am sorry to hear about the issue with the spilt milk at... More

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Additional Information about Holiday Inn Express London Royal Docks - Docklands

Address: 1 Silvertown Way | Canning Town, London E16 1EA, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London Royal Docks - Docklands 3*
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Also Known As:
Holiday Inn Express London Royal Docks - Docklands Hotel London
Holiday Inn London
Holiday Inn Express London Royal Docks - Docklands England

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