We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express London Royal Docks - Docklands

3.0 of 5 1 Silvertown Way | Canning Town, London E16 1EA, England
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express London Royal Docks - Docklands
Professional photos View all
Browse nearby
Holiday Inn Express London Royal Docks - Docklands
Write a Review

567 reviews from our community

Traveler rating
    116
    238
    139
    43
    31
See reviews for
124
131
48
149
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (567)
  • Mar-May only
    (127)
  • Jun-Aug only
    (139)
  • Sep-Nov only
    (178)
  • Dec-Feb only
    (123)
All months
Pyla, Cyprus
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Location is over the river from the O2 you are able to use the tube or the Emirates cable car to access the O2 which is is a nice experience in itself and the queues are not too bad either. The rooms are very good and the buffet breakfast is very good as well. The welcome we received was very... More 

Was this review helpful? Yes
ox394dp
Contributor
16 reviews 16 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Have you ever been to the pub with no beer? Ideally placed for either the Excel or the O2 but therfe are hotels closer and don't believes the sign on the road outside the hotel theat says "Excel 3/4 of a mile. As the crow flies perhaps but not if you are walking. Friendly reception and a large room but... More 

Was this review helpful? Yes 1
Llandrindod
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent a night here as attending the boat show , the hotel being in easy walking distance of the excell centre. Easy check in from an efficient receptionist , the room was clean and tidy , the beds very comfy . All the staff were helpful in suggesting alternative restaurants and travel advice in the evening.

Was this review helpful? Yes
Coleshill, Warks
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Excellent location as we were visiting the Elvis Experience at the O2, however the hotel was overpriced for what you get. Our bathroom (Rm 318) had cracked and wobbly tiles on the floor. There was a horrible smell coming from the washbasin, used 1 large bottle of Dettol down plughole in 2 days. This was reported to reception. Breakfast was... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear PattiAnn44, Thank you for taking the time to write us a review regarding your recent stay. It is very pleasing to know that you found our location excellent. On the other hand, we are sincerely sorry to read about your negative experience over the smell from the wash basin. I am also truly sorry to hear that the breakfast... More 

Leeds, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Stayed at the hotel for 2 nights. I am somewhat disappointed with my stay. One particular staff was very helpful, I think his name was Abdul. Very courteous and excellent customer service, unfortunately after he finished his shift for the night the next guy on shift, luckily I managed to grab his name (Pj), turned off the light in the... More 

Was this review helpful? Yes 1
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear anabel b, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am so sorry that you was dissappointed with your stay. I was concerned to read your comments regarding the service you recieved from PJ. I would be grateful if you could forward your reservation... More 

Staffordshire
Top Contributor
219 reviews 219 reviews
36 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed December 16, 2014

The hotel is as you would expect from the chain, clean, minimalist with simple rooms. The hotels offers free wifi, breakfast included and very reasonable car parking charges. The location although very little around it is in a good location to travel to the O2, it's just 5 min walk to the nearest tube station and one stop down in... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Helen C, Thank you for taking the time to post your comments. It is really pleasing to know that you noticed the cleanliness of the rooms. We are also happy that you liked our location. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. We take all... More 

Southampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 9, 2014

This hotel is perfect if you want to access the docklands and o2 arena, being my first concert I would happily stay here each and every time. If going into Waterloo, you catch the jubilee line to canning town, and then disembark you come out of canning town underground and walk a few minutes down the road and the hotel... More 

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear emstreet2014, Thank you for taking the time to review your recent stay with us at The Holiday Inn Express, London Royal Docks. I am so pleased to read that we met your expectations during your stay for your first concert at the O2 Arena. I will feed back your great comments to the team as they will be delighted... More 

Vildbjerg, Denmark
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 29, 2014

This hotel was one of the available choices for an event at ExCel London. My son and I stayed for 2 nights. The staff was helpful, the room clean and nice - poor paintjob though. Our room was away from the street, and it seems to be an advantage, as Silvertown Way at times is busy. The location in Canning... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 26, 2014

Room was nice. Staff was mostly nice. Major problem was allowing people to smoke in the doorway and against the building which caused my room to reek of smoke. When I brought it up to the gentlemen on duty, all they had to say was they could not change my room. All I wanted was for them to tell the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Jennifer N, Thank you for taking some time out of your day to write us a review concerning your experience with us. I am glad to see that you have rated our property fairly and even mentioned that most of our staff members are nice. On the other hand, please accept my sincerest apologies if you were not able... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 25, 2014

My first experience of this hotel and what a very pleasant experience it was. From the first moment of booking in, one member of staff really shone. The hotel is luck to have Tara on it's team. She made checking in fast and pleasant and was extremely helpful in explaining what was in the area and how to get there.... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express London Royal Docks - Docklands? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express London Royal Docks - Docklands

Address: 1 Silvertown Way | Canning Town, London E16 1EA, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London Royal Docks - Docklands 3*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Hotels.com, HotelTravel.com, Agoda, Despegar.com, Travelocity, Priceline, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express London Royal Docks - Docklands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express London Royal Docks - Docklands Hotel London
Holiday Inn London
Holiday Inn Express London Royal Docks - Docklands England
Hotel Style:
#383 Family Hotel in London

128 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (89)
Viewed
Room/suite (28)
Viewed
View from room (12)
Viewed
Hotel & grounds (12)
Viewed
Dining (8)
Viewed
Bathroom (10)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Room/suite (9)
Viewed
Business center/function rooms (4)
Viewed
Hotel & grounds (11)
Viewed
Dining (5)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay