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Holiday Inn Express London Royal Docks - Docklands

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1 Silvertown Way | Canning Town, London E16 1EA, England
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Holiday Inn Express London Royal Docks - Docklands
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632 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for 1 night as a family to see the London Anniversary Games in Stratford. The hotel was well located for the Olympic Park and for the Westfield shopping mall in Stratford which were only 2 stops via tube/subway. The proximity of the hotel to Canning Town Tube/DLR station was great about 400 meters or 5 minutes brisk walk.... More 

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Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

short walk from Canning Town underground on the jubilee line, very comfortable HIE. Ideal for the O2 which is one tube station away although it is on the opposite side of the Thames. Front rooms overlook the O2. You can take a short walk to the Emirates air line, also visible from the front rooms and cross the river that... More 

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Dorchester, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 1 night. Perfect. Rooms were spacious and spotless. Large walk-in shower. Extremely comfortable beds. Staff polite and helpful. Breakfast was very good, plenty of choice and you could eat and drink as much as you liked of what was in offer, would definitely stay here again and recommend it,

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Margaret C, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards, Tracie Barrie. General Manager. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Let's me just say the vast majority of the staff were very good, helpful and pleasant. ..... however the duty manager was so rude he spoiled what had been quite a pleasant stay. I was one of 20 plus footballers who were staying there this Saturday ....his face dropped when we arrived and he was extremely unhelpful in getting our... More 

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Ravi B, I am sorry to hear of your experience during your recent stay. I would be grateful if you could contact me directly with further details at tracie.barrie@redefinebdl.com. On reading your comments I do believe that you stayed at the Holiday Inn Express, London ExCel. Kind Regards, Tracie Barrie. General Manager. More 

Travelers are raving about these London hotels

Baltimore, Maryland
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I absolutely loved my 10 day stay here! The hotel itself is quite elegant in its simplicity. The hotel staff are polite and helpful, rooms are generously spacious with true king sized beds, good quality, sturdy furnishings (especially that massive writing desk), quiet, very clean and their large windows allow for more than adequate natural lighting—a rarity with most hotels... More 

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear MCMLXXV, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your 10 day stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again the next time you are in the area. Kind Regards, Tracie Barrie. General Manager. More 

County Durham, UK
Level Contributor
430 reviews
179 hotel reviews
common_n_hotel_reviews_1bd8 300 helpful votes
3 of 5 stars Reviewed 1 week ago

Stay here a fair bit as it is convenient for the DLR and Tube - 7 stops on Jubilee Line to Waterloo Rooms are standard HI Express affair - breakfast is average If you want a convenient location this place might be ideal - not a place to bring your special friends! Italian restaurant next door is excellent

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Baxie, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. I am pleased you enjoyed your return stay. As a valued return guest we reall appreciate your feedback. I look forward to welcoming you back to the hotel the next time you are in the area.... More 

Bristol, United Kingdom
Level Contributor
79 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

A great value hotel which is really convenient for the O2. We had good service, a clean and well appointed room. Breakfast is buffet style and is included in the price, and is of good quality. Would recommend.

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Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good value for money & very convenient for the O2. Clean & tidy. The staff were friendly & my girlfriend appreciated that the mirror was by the hairdryer makes a very pleasant change ! It's little things like that which make a big difference 👍☺

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Thomas R, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and found us to be good value. It's something our staff takes great pride in, so we value your feedback. We hope you will choose to stay with us again the next time you are visiting the area.... More 

Abu Dhabi, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

As the living and toilet space is so constrained, it is advisable to remove the table from the living room to create space have access/place for the luggage. Breakfast is not up to the mark, needs more hygienic. Otherwise staffs are cordial, good access to tube station and to O2 arena.

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear youvaraj d, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and suggestions. We hope you will visit us again. Kind Regards, Tracie Barrie. General Manager. More 

Cambridge, United Kingdom
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

With the DLR and Jubilee Line just a couple of minutes walk, this is hotel is ideal for those looking for a good value hotel from which to visit Canary Wharf or even Central London as Westminster tube station is just 20 minutes from Canning Town Station. The rooms are typical HIE and are clean with a decent bathroom. The... More 

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