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Holiday Inn Express London Royal Docks - Docklands

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1 Silvertown Way | Canning Town, London E16 1EA, England
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1 room 1 guest
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Holiday Inn Express London Royal Docks - Docklands
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648 Reviews from our TripAdvisor Community

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Traveler rating
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    268
    158
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW

The hotel is really lovely, rooms were clean and the downstairs reception and eating area is beautiful. Our stay included breakfast which was also very nice. We enjoyed our stay it was very pleasant just like the staff.

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Bathgate, United Kingdom
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A nice clean hotel with great transport links into London centre. Staff were pleasant and helpful, room was clean and comfortable. Shower was good but a tendency to flood the bathroom floor which I used towels to soak up. Breakfast was good though there were no sausages on the first morning and we didn't see any cheeses at all. It... More 

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London, United Kingdom
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I come back to this property again again for the unbeatable combination of location-access-quality of rooms-cost. Very comfortable and hassle free stay. Highly recommended for access to Central London, City, and Westfields Stratford. Safe and beautiful location.

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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked two rooms at this holiday Inn for our large family 👪 eager to see London but on a Budget, the money saved staying outside of central London allowed us to experience more of London,s sites and attractions.. This Inn is a five minute walk from trains and buses and the journey to central London is effortless. Staff here... More 

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Birmingham, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Two nights for my husband and I only cost £130 including breakfast. Not only is it afforadable, the employers here are very friendly, always greet you, and are more than willing to help. Nice cosy room overlooking the docklands.

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Armagh, Northern Ireland
Level Contributor
58 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very easy hotel to use. Approx 10 minutes walk from Canning Town station on the DLR / Jubilee line. Easy connections to anywhere in London. There's a Lithuanian shop 2 minutes away that has cheap bottled water / fruit / snacks etc. + an Italian restaurant next door but we didn't try it this trip. Hotel itself is standard HIE... More 

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear GotaFamilyNow, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are over the moon at being your new #1 choice when using City Airport. We look forward to welcoming you back to the hotel soon.... More 

Surrey, United Kingdom
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in an accessable room overlooking the O2. Room was very wheelchair friendly and even had a lower hanging rail. Good shower seat in the wet room too. Free wifi with good speed. Staff very obliging and polite. Free breakfast included in the room price which was extremely good.

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Sheena A, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will share your comments with the staff who will be delighted... More 

Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

i've been this place already 3 times. it's close to Canning town and have often a free room even in peak season. it's very reliable as service - rooms (i tried 3 in 3 different trips) are ok , clean and ok wifi is ok price is worth all the services you get -breakfast too is ok. i'd say is... More 

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear enriconeri, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am so pleased to read that you enjoyed your return stay with us. It's something our staff takes great pride in, so we value your feedback as a repeat guest. We hope you will visit... More 

Manchester, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When we arrived we were concerned how close in vicinity it is to City Airport, however we need not have worried there was the occasional rumble but it did not disturb us. The room was spacious and cleaned daily. I needed an iron and this was provided. The staff were very helpful and attentive. Two minute walk from the DLR... More 

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Jessica H, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards, Tracie Barrie. General Manager. More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pros - Very pleasant staff, bed was very comfy, view of the O2, good choose at breakfast. Cons - Noisy when trying to sleep for road, dirty stain under bed, late night rooms service you have to order out. Overall a nice hotel. We got there at 10 pm to checked in and was welcomed.

Was this review helpful? Yes 1
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Sam H, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased that you enjoyed your one night stay with us. I have fed back the bed issue to the Housekeeping Manager who is in the process of carrying out a thorough check. Kind... More 

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