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Holiday Inn Express London Royal Docks - Docklands

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1 Silvertown Way | Canning Town, London E16 1EA, England
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Holiday Inn Express London Royal Docks - Docklands
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Holiday Inn Express London Royal Docks - Docklands
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616 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Ok so I'm coming down to London for 1 night to see Ed Sheeran at The O2 Arena. With the hotel the opposite side of the Thames it is in a good location (hence why I decided to choose this hotel), all it took was to get on the underground (1 or 2 stops) or take the Emirates Air Line... More 

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London, England, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at a few holiday inns in the past, this one was very nice indeed. Location is fine for transport and if you are staying while at the O2 or Excel. Friendly staff, nice bar area with reasonably priced drinks, parking. Room was a very good size with nice bathroom, breakfast was ok too.

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Kevin W, Thank you for reviewing your stay at the Holiday Inn Express, London Royal Docks. I am pleased to hear that you enjoyed your stay and we met your expectations during your visit. I do hope that you will choose to stay with us again the next time you are visiting the area. Kind Regards, Tracie Barrie. General... More 

London, United Kingdom
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Quick check in, fresh and comfortable rooms as always. Friendly bar staff, late check out with no hassle. This is one of my favourite hotels in London. No other City hotel can beat the location and transport access. Next door Italian Restraunt and a super market.

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Ahmed Jamal, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your return stay with us. It's something our staff takes great pride in, so we value your feedback. The team will be so pleased to hear that we are one of your favourite hotels to stay whilst visiting London. We hope to... More 

Christchurch
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

If you are going to the O2 then I would definitely recommend this hotel as it's convenience is excellent. Very easy from Waterloo by tube - direct on the jubilee line to Canning Town and 2 mins walk thereafter. Good value for money, and a decent breakfast with a choice of cereals, yogurts, pastries, hot buffet, juices, tea, coffee etc... More 

Was this review helpful? Yes 1
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Matnixon, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again the next time you are in the area. Kind Regards, Tracie Barrie. General Manager. More 

Newcastle, United Kingdom
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here when I was down in Canary Wharf on a business trip a few weeks ago. The hotel is a short walk from Canning Town Tube Station. It’s a bit of a trek if you want the City Centre, but is ideal for places like Stratford and Docklands. The hotel itself is fairly basic, but it’s comfortable enough... More 

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Paul M, Thank you for taking the time to review your recent stay with us at the Holiday Inn Express, London Royal Docks. I am pleased to hear that you enjoyed the location of the hotel and sorry to hear that our limited food offering did not quite meet your expectations. Your feedback is really important to us as... More 

Salisbury, United Kingdom
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

3 of us stayed at the Holiday Inn Express London docklands when going to a concert at the O2. The hotel is conveniently located 2 minute walk from Canning Town tube, which was 1 stop from the O2. It was also really easy to access from Waterloo, direct on the Jubilee line. The hotel is a 10 minute walk from... More 

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Sian H, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to you visiting us again soon. Kind Regards, Tracie Barrie. General Manager More 

Norwich, United Kingdom
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is an average HIX, with everything the same as most others. The standard breakfast was offered. The hotel is close to Canning Town DLR and Tube station, so transport is easy, though there are not many facilities in the immediate area.

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Signol, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am sorry to hear that we failed to meet your expectations during your recent stay. Please feel free to contact me at tracie.barrie@redefinebdl.com if I can provide additional assistance. Kind Regards, Tracie Barrie. General Manager. More 

Bath, United Kingdom
Level Contributor
335 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I arrived at my hotel and found that although I had requested a double room I had been booked into a twin. When I got into the room it smelt really quite unpleasant. Though the breakfast was free and included I would have preferred for it to have required a fee and been of better quality. The noise levels in... More 

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear CTricity, Thank you for taking the time to reiew your recent stay with us at the Holiday Inn Express, London Royal Docks. I am sorry that your stay did not meet your expectations. I am unable to locate your reservation form your TripAdvisior name. Please feel free to contact me at tracie.barrie@redefinebdl.com so I can provide additional assistance. Kind... More 

Wiltshire
Level Contributor
117 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Standard HIE fayre, breakfast included, but no evening meal served. This is not a problem, 200m from the Canning Town tube stop, and 2 stops from Canary wharf where there are all sorts of eateries. In good location for O2, Docklands, City Airport and possibly Stratford Westfield (2 stops on Jubilee). Very good service from the staff, relocating us a... More 

Was this review helpful? Yes 1
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear WiltshireDruid, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your recent stay with us. It's something our staff takes great pride in, so we value your feedback. They will be over the moon with your great comments. We hope you will visit us again. Kind Regards, Tracie Barrie. General Manager. More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 26, 2015

I stay here every time I travel to London. The hotel is in a great location, 2 mins from the O2 Arena, the tube station and the Emirates Line. The hotel is clean, comfortable and spacious, and offers a delicious buffet style breakfast in the morning. I've always booked in advance and the prices are good.

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear CallunC9, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your return stay with us. It's something our staff takes great pride in, as a valued repeat guest we value your feedback. Great news, we will be having new double beds delivered in the next few days to make yiur next stay even... More 

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