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All 1,073 London hotels

Holiday Inn Express London Royal Docks - Docklands

3.0 of 5 Hotel   |   1 Silvertown Way | Canning Town, London E16 1EA, England (East End / East London)
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Ranked #494 of 1,073 hotels in London
A recent review
3 of 5 stars reviewed 2 days ago
Paul A
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510 people have reviewed this hotel

Traveler rating
    103
    222
    124
    34
    27
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109
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137
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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English first
Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Location is good, near to City Airport and O2 and a short walk from Canning Town DLR. Rooms are clean and tidy. Receptionist was clear and helpful. Reason for a low score is breakfast - very poorly managed, despite manager on reception chatting to receptionist. Food offer was not replenished often enough, causing queues or disappointment and selection was limited.... More

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London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The holiday inn express at the royal docks is brilliant either for a city break without too much noise, business as just 2 stops on the tube to canary wharf and for visiting the O2 (our primary reason). Located just 2 minutes from canning town station where the DLR and jubilee lines can be caught and under 10 minutes from... More

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Mijas
Top Contributor
55 reviews 55 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here as we were attending an evening event at the O2 and then flying out from London City airport early next morning. The Holiday Inn proved to be the ideal choice in the circumstances. A 10 minute walk took us to the Emirates air-line to have a spectacular entry to the O2. At the end of the evening... More

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Maidstone, England, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for 1 night and near to it we went on the cable car to the O2 to visit the sky studios then we had dinner at the Cafe Rouge and finally we went to Tesco to get some nibbles and we returned back to the room to sleep and the next day we went to... More

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Spencer W, Thank you for taking the time to write a review of your recent stay at The Holiday Inn Express, London Royal Docks. I am so pleased to read that you enjoyed your stay with us and we met your expectations. I look forward to welcoming you back to the Hotel the next time you visit London. Kind... More

Laurencekirk, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 3 nights and the room was very spacious and clean. Beds made and clean towels every day and tea/ coffee replenished daily too. Very close to shops/ restaurants/ Canning Town Underground. Staff very friendly and very approachable. Only down side would be the breakfast....it could have had more choice for cooked. Only had sausages, beans and scrambled... More

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear ArleneD69, Thank you for taking the time to review your stay at The Holiday Inn Express, London Royal Docks. I am pleased you enjoyed your stay overall however I am disappointed to read that our breakfast did not quite meet your expectations. As an Express Hotel we are limited service and offer a continental breakfast with limited hot items... More

swansea.wales
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we stayed at this hotel for 2 nights (29th,30th july) had a good deal through a 3rd party website for £144 for the whole stay.as mentioned you have a lot of transport methods to the hotel.tube,bus and dlr.just get off at canning town and turn right out of the station and the hotel is on your left after your have... More

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear johndavies68, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased to hear that you enjoyed your two night stay with us and we met your expectations during your visit. It is good to hear that you booked at a great price. We do... More

Portsmouth, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A relatively quiet location and easy access to central London via DLR. The hotel is clean and the room is reasonable size (for London). The nearest station is Canning Town and you could choose DLR, Tube or bus, it's only a few mins walk away. I had to get to Towerhill everyday during my stay and a short walk to... More

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Conniebh81, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased that you enjoyed your stay and found us to be in a good location for your trips to Tower Hill. I am sorry to hear about the issue with the spilt milk at... More

Lincolnshire, UK
Top Contributor
140 reviews 140 reviews
26 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked a room for 3 adults to stay one night at the Holiday Inn Express Royal Docks. Situated very close to the Canning Town DLR station (also on Jubilee line) the location offers good transport links. However, it is a little ride out from Central London, so you need to plan getting in/out of the City carefully if you... More

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Kittyand Wol, Thank you for taking the time to write a review on your stay at The Holiday Inn Express, London Royal Docks. I am pleased to hear that you enjoyed your stay and I hope to welcome you back to the hotel the next time you are visiting the area. Kind Regards, Tracie Barrie. General Manager. More

Oslo, Norway
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As a family of four children and two adults we requested in advance two interconnected rooms. Our request was forwarded by IHG, but had apperantly not been received at the reception. They managed, however, to shift our rooms from the second night. In one of the rooms (304) the AC did not work, and a note to the reception after... More

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear jobaaroy, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased to read that you found the hotel clean and the staff friendly during your stay. We do have safety deposit boxes located behind our reception desk should you rerquire to store any valuables.... More

portsmouth
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have to disagree with some of the comments that have been made about this hotel. Yes it is away from the hustle and bustle of the inner city but you know that when booking. We found the hotel met our needs. The receptionists, both on check in and checking out we're polite and helpful. We were pleasantly surprised with... More

Was this review helpful? Yes 1
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Funkyv1rg, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. I am so pleased that you enjoyed your stay with us and we met your expectations whilst visiting the hotel with friends. I do hope you choose to stay with us the next time you are... More

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Additional Information about Holiday Inn Express London Royal Docks - Docklands

Address: 1 Silvertown Way | Canning Town, London E16 1EA, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London Royal Docks - Docklands 3*
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Also Known As:
Holiday Inn Express London Royal Docks - Docklands Hotel London
Holiday Inn London
Holiday Inn Express London Royal Docks - Docklands England

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style
#373 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express London-Royal Docks/Docklands Hotel is perfectly situated in the heart of London's dynamic Docklands area and is only minutes away from Canary Wharf and the Excel Exhibition Centre. London City Airport is only 2km away and Canning Town Tube and Bus Station is within few minutes walk. The O2 Arena is also a short distance away (only one tube stop). The Holiday Inn Express London-Royal Docks/Docklands Hotel has 136 fully air conditioned en-suite bedrooms. This London hotel has spacious family rooms. All rooms have High Speed and Wireless Internet facilities (chargeable).Visitors to the World Travel Market, International Boat Show, Toy Fair, London Wine Festival and Anthony Robins Exhibitions will all find the hotel ideally situated. Meeting and Conference rooms are spacious with natural daylight, convenient for local business meetings. ... more   less 
Number of rooms
136

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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