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Holiday Inn Express London Royal Docks - Docklands

3.0 of 5 Hotel   |   1 Silvertown Way | Canning Town, London E16 1EA, England (East End / East London)
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67%
Ranked #496 of 1,054 Hotels in London
A recent review
5 of 5 stars reviewed 5 days ago
Tony_and_Kay Derby, United Kingdom
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518 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
Derby, United Kingdom
Top Contributor
330 reviews 330 reviews
95 hotel reviews
178 helpful votes 178 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here some time ago with my family and returned on business and as before the staff are friendly the rooms are clean tidy and spacious. The breakfast was good, all kept warm and fresh and plenty of choice. I would return here when in the area.

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I booked this hotel direct through the online booking number and they were very friendly and accomodating as i also wanted a late-checkout; 4pm to be precise. They said that it would be possible but would depend on whether the hotel was full. I arrived at the hotel and checked in and they advised me that i would have to... More

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Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Myself and my boyfriend stayed here in April for one night after seeing Justin Timberlake live at the O2. The staff at reception were very friendly and helpful, the room was clean and the bed was comfy, the bathroom was tiny but was fine for just an overnight stay. One tip to others would be though to consider using the... More

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear KatieRum, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. I am pleased that you enjoyed your stay back in April for your visit to the O2 to see Justin Timberlake. I do hope you choose to stay with us again the next time you are... More

Newquay
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Fairly new hotel, set in a great location. Rooms were as you would expect, spacious and adequate with all the usual facilities. Breakfast was included in the deal, which provided enough variety of things to eat and drink. 1min walk to Canning Town station, DLR and underground which makes London City centre extremely accessible. I will definitely stay here again.... More

Was this review helpful? Yes 3
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear simbacat123, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. I am so pleased to hear that you enjoyed your weekend break and found us to be in a great location for your visit to the O2. I look forward to welcoming you back to the... More

England
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is only a few hundred yeards from Canning Town DLR/tube station and convenient for O2 and ExCel. I arrived at about 8.30 and although check-in was quick, the receptionist spoke very poor English. My room was directly opposite the lift but this did not in the event cause any significant noise. The room was reasonably spacious for a... More

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear sbishop, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased to read that you enjoyed the location of the hotel and found it convienient for your stay. I am sorry however to hear that we failed to meet your expectaions for the comfort... More

Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Location is good, near to City Airport and O2 and a short walk from Canning Town DLR. Rooms are clean and tidy. Receptionist was clear and helpful. Reason for a low score is breakfast - very poorly managed, despite manager on reception chatting to receptionist. Food offer was not replenished often enough, causing queues or disappointment and selection was limited.... More

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Paul A, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am sorry to hear that we failed to meet your expectations with our breakfast offering during your stay. I will feed back your comments to the management and kitchen team to ensure that the... More

London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The holiday inn express at the royal docks is brilliant either for a city break without too much noise, business as just 2 stops on the tube to canary wharf and for visiting the O2 (our primary reason). Located just 2 minutes from canning town station where the DLR and jubilee lines can be caught and under 10 minutes from... More

Was this review helpful? Yes 1
Mijas
Top Contributor
55 reviews 55 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here as we were attending an evening event at the O2 and then flying out from London City airport early next morning. The Holiday Inn proved to be the ideal choice in the circumstances. A 10 minute walk took us to the Emirates air-line to have a spectacular entry to the O2. At the end of the evening... More

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Maidstone, England, United Kingdom
1 review
5 of 5 stars Reviewed August 16, 2014

We stayed in this hotel for 1 night and near to it we went on the cable car to the O2 to visit the sky studios then we had dinner at the Cafe Rouge and finally we went to Tesco to get some nibbles and we returned back to the room to sleep and the next day we went to... More

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Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Spencer W, Thank you for taking the time to write a review of your recent stay at The Holiday Inn Express, London Royal Docks. I am so pleased to read that you enjoyed your stay with us and we met your expectations. I look forward to welcoming you back to the Hotel the next time you visit London. Kind... More

Laurencekirk, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 12, 2014

Stayed here for 3 nights and the room was very spacious and clean. Beds made and clean towels every day and tea/ coffee replenished daily too. Very close to shops/ restaurants/ Canning Town Underground. Staff very friendly and very approachable. Only down side would be the breakfast....it could have had more choice for cooked. Only had sausages, beans and scrambled... More

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear ArleneD69, Thank you for taking the time to review your stay at The Holiday Inn Express, London Royal Docks. I am pleased you enjoyed your stay overall however I am disappointed to read that our breakfast did not quite meet your expectations. As an Express Hotel we are limited service and offer a continental breakfast with limited hot items... More

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Additional Information about Holiday Inn Express London Royal Docks - Docklands

Address: 1 Silvertown Way | Canning Town, London E16 1EA, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London Royal Docks - Docklands 3*
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Also Known As:
Holiday Inn Express London Royal Docks - Docklands Hotel London
Holiday Inn London
Holiday Inn Express London Royal Docks - Docklands England

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