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Holiday Inn Express London Royal Docks - Docklands

3.0 of 5 1 Silvertown Way | Canning Town, London E16 1EA, England
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Holiday Inn Express London Royal Docks - Docklands
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Holiday Inn Express London Royal Docks - Docklands
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557 reviews from our community

Traveler rating
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    135
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    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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Staffordshire
Top Contributor
219 reviews 219 reviews
36 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is as you would expect from the chain, clean, minimalist with simple rooms. The hotels offers free wifi, breakfast included and very reasonable car parking charges. The location although very little around it is in a good location to travel to the O2, it's just 5 min walk to the nearest tube station and one stop down in... More 

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Southampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is perfect if you want to access the docklands and o2 arena, being my first concert I would happily stay here each and every time. If going into Waterloo, you catch the jubilee line to canning town, and then disembark you come out of canning town underground and walk a few minutes down the road and the hotel... More 

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear emstreet2014, Thank you for taking the time to review your recent stay with us at The Holiday Inn Express, London Royal Docks. I am so pleased to read that we met your expectations during your stay for your first concert at the O2 Arena. I will feed back your great comments to the team as they will be delighted... More 

Vildbjerg, Denmark
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was one of the available choices for an event at ExCel London. My son and I stayed for 2 nights. The staff was helpful, the room clean and nice - poor paintjob though. Our room was away from the street, and it seems to be an advantage, as Silvertown Way at times is busy. The location in Canning... More 

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1 review
2 of 5 stars Reviewed 3 weeks ago

Room was nice. Staff was mostly nice. Major problem was allowing people to smoke in the doorway and against the building which caused my room to reek of smoke. When I brought it up to the gentlemen on duty, all they had to say was they could not change my room. All I wanted was for them to tell the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Jennifer N, Thank you for taking some time out of your day to write us a review concerning your experience with us. I am glad to see that you have rated our property fairly and even mentioned that most of our staff members are nice. On the other hand, please accept my sincerest apologies if you were not able... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My first experience of this hotel and what a very pleasant experience it was. From the first moment of booking in, one member of staff really shone. The hotel is luck to have Tara on it's team. She made checking in fast and pleasant and was extremely helpful in explaining what was in the area and how to get there.... More 

Was this review helpful? Yes 2
Axminster, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights, chose it because it was close to Canning Town tube station (2-3 minute walk) and we were seeing a concert at the O2, which is 1 stop away. Got a taxi back to the hotel for £17, which I didn't mind paying for at 11pm. The staff are friendly, warm and welcoming. Nothing is too... More 

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Leicester
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I will start by saying that we booked this hotel by mistake or shall we say my wife did , she wanted the holiday inn next to O2 but got the one over the river so please bare this in mind if your planning the same idea. The hotels location is good for seeing a gig at the O2 as... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear j-ro1980, Thank you very much for your recent stay at our hotel. Let me offer my sincere apologies for not living up to your expectations and for not creating a memorable stay for you. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I do hope... More 

The Hague, The Netherlands
Top Contributor
102 reviews 102 reviews
25 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We received a two night stay at this hotel as a present from our children, so I don't know the real money value, but the value of our stay was excellent! Located just a pleasant few minutes walk from the Canning Town tube station the hotel provided everything we needed: comfortable beds, fluffy towels, good amenities, coffeemaker and a clean... More 

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Evi55, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. What a lovely surprise to recieve from your children. I am pleased they chose well for you and you enjoyed your 2 night stay with us. I will pass on your great comments to the team... More 

Newcastle upon Tyne, United Kingdom
Top Contributor
70 reviews 70 reviews
34 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a few days whilst working in central London; I needed somewhere to leave the car and travel each day by train (DLR). Spacious secure car park at rear (£10 per day), and the hotel is 5 min walk from station and buses. Also a great Italian restaurant next door. Hotel staff were professional and helpful, breakfast was party... More 

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Julian W, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased to hear that you enjoyed your stay and found us to be in a great location with good staff. I am sorry you had problems with your air con, our reception team... More 

Sherborne, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had spent the previous night in a 4 star boutique hotel so our initial impression of this hotel was affected by this. On arrival we were told that we would have to pay £10 to park overnight. My husband said that the booking hadn't stated this and the charge was waived. The room was basic, much better than another... More 

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Jane D, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased to hear that you had a pleasant stay with us and found us to be good value with all you needed in the roomn. I look forward to welcoming you back to... More 

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Additional Information about Holiday Inn Express London Royal Docks - Docklands

Address: 1 Silvertown Way | Canning Town, London E16 1EA, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London Royal Docks - Docklands 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Holiday Inn Express London Royal Docks - Docklands Hotel London
Holiday Inn London
Holiday Inn Express London Royal Docks - Docklands England
Hotel Style:
#376 Family Hotel in London

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