We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels

Holiday Inn Express London Royal Docks - Docklands

3.0 of 5 Hotel   |   1 Silvertown Way | Canning Town, London E16 1EA, England (East End / East London)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express London Royal Docks - Docklands to your Saves list
Holiday Inn Express London Royal Docks - Docklands
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
67%
Ranked #495 of 1,073 hotels in London
A recent review
5 of 5 stars reviewed 6 days ago
Spencer W Maidstone, England, United Kingdom
  • Overview
  • Reviews (505)
  • Photos (115)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (85)
  • Location
  • More
Write a Review

505 people have reviewed this hotel

Traveler rating
    103
    218
    123
    34
    27
See reviews for
106
120
41
136
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Maidstone, England, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed in this hotel for 1 night and near to it we went on the cable car to the O2 to visit the sky studios then we had dinner at the Cafe Rouge and finally we went to Tesco to get some nibbles and we returned back to the room to sleep and the next day we went to... More

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Spencer W, Thank you for taking the time to write a review of your recent stay at The Holiday Inn Express, London Royal Docks. I am so pleased to read that you enjoyed your stay with us and we met your expectations. I look forward to welcoming you back to the Hotel the next time you visit London. Kind... More

Laurencekirk
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights and the room was very spacious and clean. Beds made and clean towels every day and tea/ coffee replenished daily too. Very close to shops/ restaurants/ Canning Town Underground. Staff very friendly and very approachable. Only down side would be the breakfast....it could have had more choice for cooked. Only had sausages, beans and scrambled... More

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear ArleneD69, Thank you for taking the time to review your stay at The Holiday Inn Express, London Royal Docks. I am pleased you enjoyed your stay overall however I am disappointed to read that our breakfast did not quite meet your expectations. As an Express Hotel we are limited service and offer a continental breakfast with limited hot items... More

swansea.wales
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed at this hotel for 2 nights (29th,30th july) had a good deal through a 3rd party website for £144 for the whole stay.as mentioned you have a lot of transport methods to the hotel.tube,bus and dlr.just get off at canning town and turn right out of the station and the hotel is on your left after your have... More

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear johndavies68, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased to hear that you enjoyed your two night stay with us and we met your expectations during your visit. It is good to hear that you booked at a great price. We do... More

Portsmouth, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A relatively quiet location and easy access to central London via DLR. The hotel is clean and the room is reasonable size (for London). The nearest station is Canning Town and you could choose DLR, Tube or bus, it's only a few mins walk away. I had to get to Towerhill everyday during my stay and a short walk to... More

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Conniebh81, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased that you enjoyed your stay and found us to be in a good location for your trips to Tower Hill. I am sorry to hear about the issue with the spilt milk at... More

Lincolnshire, UK
Top Contributor
140 reviews 140 reviews
26 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked a room for 3 adults to stay one night at the Holiday Inn Express Royal Docks. Situated very close to the Canning Town DLR station (also on Jubilee line) the location offers good transport links. However, it is a little ride out from Central London, so you need to plan getting in/out of the City carefully if you... More

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Kittyand Wol, Thank you for taking the time to write a review on your stay at The Holiday Inn Express, London Royal Docks. I am pleased to hear that you enjoyed your stay and I hope to welcome you back to the hotel the next time you are visiting the area. Kind Regards, Tracie Barrie. General Manager. More

Oslo, Norway
Contributor
20 reviews 20 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As a family of four children and two adults we requested in advance two interconnected rooms. Our request was forwarded by IHG, but had apperantly not been received at the reception. They managed, however, to shift our rooms from the second night. In one of the rooms (304) the AC did not work, and a note to the reception after... More

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear jobaaroy, Thank you for taking the time to write a review on your recent stay at the Holiday Inn Express, London Royal Docks. I am pleased to read that you found the hotel clean and the staff friendly during your stay. We do have safety deposit boxes located behind our reception desk should you rerquire to store any valuables.... More

portsmouth
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have to disagree with some of the comments that have been made about this hotel. Yes it is away from the hustle and bustle of the inner city but you know that when booking. We found the hotel met our needs. The receptionists, both on check in and checking out we're polite and helpful. We were pleasantly surprised with... More

Was this review helpful? Yes 1
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Funkyv1rg, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. I am so pleased that you enjoyed your stay with us and we met your expectations whilst visiting the hotel with friends. I do hope you choose to stay with us the next time you are... More

York, United Kingdom
Top Contributor
153 reviews 153 reviews
80 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Had to attend an event last minute at London Excel. All hotels were booked up so had little choice but to use this place! Checked in no problem got a quick shower and went, I returned later about 1030 and asked if there was any room service/bar food… "No but you can order a pizza from the local take away"!... More

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear ExplorerIIYorkshire, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. I am so sorry that we failed to meet your expectations during your business stay. As a limited service hotel we do not offer room service, our sister hotels at Holiday Inn are a full service... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The staff at reception was quite unhelpful. I wanted to pay upfront cash but they were wondering for a while why I want to pay upfront. We made our booking ages ago and requested a twin room.. however, we were told that all twins are occupied and they gave us a double room. London was at its warmest and the... More

Was this review helpful? Yes
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear AhmedJamal, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. Please accept my apologies for the issues you encountered during your stay and I am sorry during your return visit to the hotel we failed to meet your expectations. I will be feeding back your commets... More

Bridgend
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed with two other work colleagues at this hotel for three evening. Yet helpful when asked we all thought the reception staff who are the face of the hotel could have been more welcoming and a little less (looking down their noses at us). It was a shame as the rest of the hotel was faultless.

Was this review helpful? Yes 2
Tracie1309, General Manager at Holiday Inn Express London Royal Docks - Docklands, responded to this review

Dear Darral1970, Thank you for taking the time to write a review on your recent stay at The Holiday Inn Express, London Royal Docks. I am pleased that you enjoyed your stay but very concerned to read that you felt reception team looked down their noses at you. I would be grateful if you could e-mail me your reservation details... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express London Royal Docks - Docklands, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express London Royal Docks - Docklands? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express London Royal Docks - Docklands

Address: 1 Silvertown Way | Canning Town, London E16 1EA, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London Royal Docks - Docklands 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Orbitz, Travelocity, Hotels.com, Priceline, Tingo, Agoda, BookingOdigeoWL, TripOnline SA, Otel and Venere so you can book your Holiday Inn Express London Royal Docks - Docklands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express London Royal Docks - Docklands Hotel London
Holiday Inn London
Holiday Inn Express London Royal Docks - Docklands England

115 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (77)
Viewed
View from room (11)
Viewed
Bathroom (10)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (6)
Viewed
Dining (2)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (10)
Viewed
Dining (5)
Viewed
Business center/function rooms (4)
Viewed
View from room (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in London with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style
#370 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express London-Royal Docks/Docklands Hotel is perfectly situated in the heart of London's dynamic Docklands area and is only minutes away from Canary Wharf and the Excel Exhibition Centre. London City Airport is only 2km away and Canning Town Tube and Bus Station is within few minutes walk. The O2 Arena is also a short distance away (only one tube stop). The Holiday Inn Express London-Royal Docks/Docklands Hotel has 136 fully air conditioned en-suite bedrooms. This London hotel has spacious family rooms. All rooms have High Speed and Wireless Internet facilities (chargeable).Visitors to the World Travel Market, International Boat Show, Toy Fair, London Wine Festival and Anthony Robins Exhibitions will all find the hotel ideally situated. Meeting and Conference rooms are spacious with natural daylight, convenient for local business meetings. ... more   less 
Number of rooms
136

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Holiday Inn Express London Royal Docks - Docklands and other travelers.
1 question

See all questions (1)

Questions? Get answers from Holiday Inn Express London Royal Docks - Docklands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer