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Holiday Inn Express London Wandsworth

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Smugglers Way | Wandsworth, London SW18 1EG, England
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Holiday Inn Express London Wandsworth
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Holiday Inn Express London Wandsworth
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209 reviews from our community

Traveler rating
    57
    107
    29
    11
    5
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76
41
6
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Top Contributor
51 reviews 51 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

this is a well run holiday inn express, its a hotel to stay sleep in rather than stay and eat,very much an overnight hotel to stay ready for work in the morning, not a tourist hotel, service was good and friendly.if driving parking is limited on site but safe parking over the road is availble

Was this review helpful? Yes 1
Scotland
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I chose to stay at this hotel mainly due to the great price. I was in London for a couple of meetings and had enough time to get to places so I wasn't too concerned about the location. However, although the hotel is not in one of the close to city centre locations, it ended up being very convenient to... More 

Was this review helpful? Yes 1
SubIyerGM, Front Office Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear Chungsongyau, Thank you for choosing to stay with us here at the Holiday Inn Express London Wandsworth and for posting this wonderful review. We always strive to deliver the very best in customer service and try to be as accommodating as possible so comments like these are greatly appreciated and shall be shared with all the staff. We look... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

cracking place ideally located from centre London, rooms were great clean well presented staff were courteous and helpful, food is a bit expensive but that's all I could fault, everything else was great

Was this review helpful? Yes 1
SubIyerGM, Front Office Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear ev w, Thank you for your recent visit at the Holiday Inn Express London Wandsworth and for taking the time to post this positive review. I am very pleased to hear your stay with us was a pleasant one, glad you found our location ideal and lovely to hear our staff did their utmost to help. We hope to... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Room was neat and comfortable. Adequate free breakfast every morning. Quiet room on the 7th floor. Pressure vessel in toilet was a little finicky to flush, but no major problem. Convenient to the Above Ground train station, Wandsworth Town. Easy bus ride from nearby bus stop to Fulham Broadway Tube station. If you don't want to pay the high prices... More 

Was this review helpful? Yes 1
Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed in HIE for 3 nights and were absolutely delighted with the experience. Staff are so friendly and accommodating, rooms very clean and breakfast with Hazel in attendance just terrific. This hotel gives fantastic value for money and we will definitely stay again when we have business in the area.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay here...staff were helpful and it was clean and a good price. I really liked hazel she was fun bubbly and gave us great service. She made a real effort with guests and made my friend and l giggle. The way she gave us a hug and said goodbye when we left was really sweet. I... More 

Was this review helpful? Yes 2
Wales, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location was good, Hotel is affordable and room is clean comfortable. Although we originally booked a twin room we were given a double which was rectified upon advising staff about this even though hotel was busy at time. Breakfast is ok could have more choices for cooked breakfast like beans/mushrooms/tomatoes. But one of the breakfast staff Hazel customer service is... More 

Was this review helpful? Yes 1
David F, Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear Anna, Thank you for your great review of Holiday Inn Express London Wandsworth. I am glad that you enjoyed your time with us and that we were able to rectify your booking issue without causing you any difficulties. Hazel will be very glad to hear her praises being rung. She and the rest of the team will be pleased... More 

Denmark
Top Contributor
75 reviews 75 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel as such is okay but in badly need of a renovation. Plumbing is an issue. Breakfast is ok, and the staff are friendly. However it is a long way away from central London and on a Sunday we had to wait twenty minutes for a train.

Was this review helpful? Yes
Gina K, Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear Vintherbottom Thank you very much for taking your time to review your recent stay at our hotel. I am happy to see that you found our staff friendly. We do believe in delivering great customer service and making our guests feel like at home. Sorry to hear that you experienced plumbing issues. I can assure you that this is... More 

Darmstadt, Germany
Top Contributor
77 reviews 77 reviews
33 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The positive aspects of this Holiday Inn are various: the hotel is clean, the staff very kind and gentle, the breakfast is included (buy an espresso machine, please, though.... is not so expensive!!!). The air conditioning and heating system is anyhow VERY noisy even if it's off, and the distance to London centre is to be taken into consideration (the... More 

Was this review helpful? Yes
SubIyerGM, Front Office Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear Giuseppealbini, Thank you for choosing to stay with us and for taking the time to write the review. We are big on cleanliness and always strive to deliver the best in customer service so your kind words towards our housekeeping & front office staff is greatly appreciated and shall be passed on. I am sorry to hear you had... More 

Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

great option to stay in, affordable. The staff members were friendly and accommodating. Location is about two minutes away from the Wandsworth train station and about 15 minute train ride to Waterloo (central London). Was very easy to travel and convenient. Thank to the staff members of Holiday Inn for making our stay wonderful (shout out to Alister, Ana, and... More 

Was this review helpful? Yes 2
SubIyerGM, Front Office Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear Geeta, Thank you for choosing to stay with us here at the Holiday Inn Express London Wandsworth and for leaving this wonderful review - feedback from our guests is always welcome and appreciated, especially when they're as positive as this one. We loved having you here and I'm very pleased to hear you got to enjoy our city using... More 

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