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Holiday Inn Express London Wandsworth

3.0 of 5 Smugglers Way | Wandsworth, London SW18 1EG, England
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Holiday Inn Express London Wandsworth
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Holiday Inn Express London Wandsworth
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146 reviews from our community

Traveler rating
    38
    75
    20
    8
    5
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60
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31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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England, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago

On arrival I was dealt with promptly and efficiently by the friendly receptionist. I was in a room on the top floor with nothing but noise constantly from above?? Guessing it must have been pipes of something similar. Went to the bar stood there and after a few minutes of being ignored (3 staff) I sat down without being served.... More 

Was this review helpful? Yes
David F, Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear chris2431, Thank you for your review. I'm disappointed that we were unable to offer our usual high standard of service to you on this occasion. I will be passing on your feedback to the team to ensure that we continue to focus on delivering the standards that we always aim for and I sincerely hope that you will give... More 

Leicester, United Kingdom
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for one night on business. I caught the train to Wandsworth Town station and you can see the hotel from there, it's literally a 5 minute walk - very convenient. Hotel exterior and reception are very nice. Check in was quick and staff very friendly. Floor numbers are slightly confusing - on the stairs it's as you'd expect... More 

Was this review helpful? Yes 1
David F, Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear lozel84. Thank you for your great review of the Holiday Inn Express London Wandsworth. I'm glad that you found our hotel convenient and comfortable. I'm sorry that you experienced a problem with our showers; it sounds like a problem that can be fixed so please feel free to report such issues to our staff in the future. We appreciate... More 

Sydney, New South Wales, Australia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for almost a week. It had free wifi that worked well as well as free breakfast. All staff were accommodating. Some good pubs and restaurants around the area and it is closeby to the overland train line and buses. recommend a stay here.

Was this review helpful? Yes 1
David F, Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear Adam_and_Aimee, Thank you very much for your kind review of the Holiday Inn Express London Wandsworth. We're glad that your found the hotel convenient and comfortable for your long stay. I hope that we are able to welcome you back should you return to visit London in the future. Warm regards, David Fisher Guest Service Manager More 

Harwich, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 23, 2014

Enjoying a weekend in London is a luxury, however it was an affordable luxury staying in this hotel. We were welcomed by Shan who was very helpful. She allocated us with a good sized room on the 7th floor with a view of the river, comfortable double bed with two pillows each, there is a desk/dressing table, free wifi, a... More 

Was this review helpful? Yes 2
Ankleshwar, India
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 18, 2014

Well nothing special about it but all basic amenities required for a stay Location is good as it is near the bus stop and is around 30 to 40 minute ride to and from Victoria. Wandsworth town station is 5 minute walk and you can reach waterloo in 15 minutes max Breakfast has lot of coffee options and is mostly... More 

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David F, Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear samtre, Thank you for taking the time to write a great review of the Holiday Inn Express London Wandsworth. We hope that if you stay with us again you ask our breakfast staff to show you our full range of breakfast items, as there are many more than you mentioned. Our team will be happy to welcome you back... More 

Ruislip, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2014

Fantastic customer service and very clean room. Great location and staff allowed us to stay on a little longer to have a lay in. Breakfast was a bonus within room price. Great start to Christmas party season.

Review collected in partnership with Skoosh

Was this review helpful? Yes 1
Burnley, Lancs
Top Contributor
98 reviews 98 reviews
58 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed December 11, 2014

Stopped at this hotel to visit relatives. From the moment we checked in we were made to feel welcome. Bedroom excellent, very clean, bed extremely comfortable, bathroom also clean. Lovely view from bedroom window and could even see the Thames. Breakfast had a good choice, waitress staff always on hand to help and replenish. Another point is that it is... More 

Was this review helpful? Yes 1
David F, Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear Goldenwords, Thank you for you wonderful review of the hotel. I'll be happy to pass your comments onto the team. We look forward to welcoming you back to the Holiday Inn Express London Wandsworth. Warm regards, David Fisher Guest Service Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed December 10, 2014

I stayed at this hotel with my two daughters and was really impressed at the cleanliness, friendliness of staff and quality of the facilities. I will definitely want to stay there again. Breakfast was very good and replenished regularly.

Review collected in partnership with Skoosh

Was this review helpful? Yes 1
David F, Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear guest, Thank you very much for your review of Holiday Inn Express London Wandsworth. We hope we are able to welcome you back to Wandsworth soon. Warm regards, David Fisher Guest Service Manager More 

tel-aviv
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 9, 2014

Arrived at the hotel in the early hours of the morning , entred the room and window was stuck, even though the late hour, they sent someone over to repair it . Then found out that the heating wasnt working ,although not the most convenient thing, they changed our room . Besides these two hiccups, the hotel was clean and... More 

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David F, Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear stevenlevine, Thank you for your review of our hotel and your kind words about our staff. I'm glad that we were able to resolve the issues you had in your room during your stay. I hope you consider us an option for your future stays in London. Warm regards, David Fisher Guest Service Manager More 

cheshire
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 6, 2014

Stayed here a couple of weeks ago and I have to say it's one of the best of the brand. Friendly team members, great rooms and great location. Ideal for business or leisure because it's so near the city centre. There are also some great eateries nearby.

Was this review helpful? Yes 3
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Additional Information about Holiday Inn Express London Wandsworth

Address: Smugglers Way | Wandsworth, London SW18 1EG, England
Phone Number:
Location: United Kingdom > England > London > Clapham / Battersea 
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London Wandsworth 3*
Number of rooms: 148
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Also Known As:
Holiday Inn Express London Wandsworth Hotel London
Holiday Inn London
Holiday Inn Express London Wandsworth England
Hotel Style:
#324 Business Hotel in London
#355 Family Hotel in London
#359 Romantic Hotel in London

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