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All 1,071 London hotels

Holiday Inn Express London Wandsworth

3.0 of 5 Hotel   |   Smugglers Way | Wandsworth, London SW18 1EG, England (Clapham / Battersea )
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Holiday Inn Express London Wandsworth
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Ranked #446 of 1,071 hotels in London
Certificate of Excellence 2013
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525 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at Easter weekend - checking in on Good Friday. There was apparently a big problem with overbooking at our arrival (we were initially told we would need to move to Old Street). However as we needed to be in Wandsworth/Battersea for a course (being run nearby over 2 days) they managed to squeeze us in. The overbooking issue was... More

Was this review helpful? Yes
James D, Guest Relations Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear Framlingham, So fantastic to read such a wonderful review of your stay. Thank you for your patience and understanding regarding the overbooking situation we encountered over the Easter weekend, it was a taxing time for us all – not least our guests. We’re glad that you enjoyed a relaxing time in London, and you found our rooms to be... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

I booked a friend in for the Easter weekend on April the 5th with my credit card as a guarantee. I was given a confirmation letter. But on arrival on Good Friday we arrived and were told there was no room available due to over booking and my friend could stay in a sister hotel in City airport - an... More

Was this review helpful? Yes 1
James D, Guest Relations Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear FMLMW, Thank you for taking the time to review our hotel. Allow me to apologise for the inconvenience caused to you, your family and your friend. I know this would have caused frustration for you all over the Easter weekend. As I am sure the team informed you, the hotel was over sold for the weekend, a situation we... More

Farnham
Top Contributor
189 reviews 189 reviews
56 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a good example of a HIE. It has been recently refurbed and is very smart. The rooms as in all HIE's are clean and functional rooms and the bed very comfy. Be aware that this hotel sits on a very busy road and the quietest rooms are on the front over the car park. Good value but you... More

Was this review helpful? Yes
James D, Guest Relations Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear DDFarnham, So wonderful to read that you enjoy our recent refurbishment, and many thanks for reviewing your recent stay with us. The refurbishment has meant a modern look for our Great Room and reception area as well as all guest bedrooms. Car parking is of a premium in London so a small fee of £10 per vehicle per night... More

Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Clean and functional rooms. Great price (even over Easter) that included breakfast. Rooms were a bit noisy but almost to be expected in London and location on the Wandsworth ring road. Service however was excellent - special mention to the manager of breakfast service who was super helpful despite a busy restaurant.

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James D, Guest Relations Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear Suzanna S, Thank you for taking the time to review your stay with us at Holiday Inn Express, London Wandsworth. Great to read that you found the hotel good value for money with the free breakfast and wifi included in all our rates. Breakfast is one of our busiest and most exciting times! The Breakfast Manager, you mention was... More

northampton
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

this is a good value hotel. It is a few minutes walk from wandsworth rail station so has easy access into waterloo station but be warned if you have heavy luggage as there are no lifts or escalators at the station. The hotel looks very new and is very clean with good size rooms and comfy beds for the price.... More

Was this review helpful? Yes 2
James D, Guest Relations Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear fatboydim1, Thank you for your great review of your recent stay with us at Holiday Inn Express London Wandsworth. The hotel has recently been refurbished which has given the public areas and the rooms a fresh, modern look – it’s wonderful to hear that you loved our new design. We offer free Internet throughout the hotel which can mean... More

Lincoln, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we arrived we were made to feel welcome and nothing was too much trouble. The staff on reception were great. Our room was very clean and comfortable. Breakfast was fresh and hot and the restaurant area was clean and tidy. When I visit London again I will definitely be staying in this hotel again.

Was this review helpful? Yes 1
James D, Guest Relations Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear ChelleLeMay, What a wonderful review to read regarding your stay with us at Holiday Inn Express, London Wandsworth. I’m pleased that you enjoyed a relaxing and comfortable stay with us at the hotel. Our team really enjoy making guests feel welcome from the first time they walk through the door so it’s wonderful to hear that felt that warmth.... More

Denmark
Top Contributor
68 reviews 68 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Plumbing was ruthlessly noisy although the receptionist did make it a bit better. Situated on the ground floor we had a lovely view of the rear lights of a van most of the time. But apart from that we had an okay stay. Breakfast was - as always with HIEx - free and ok. Place was busy but not crowded

Was this review helpful? Yes
mjlmcg, General Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear Vintherbottom, Thank you for taking the time to review your recent stay with us at Holiday Inn Express London Wandsworth. I am pleased to read that we sorted the issues with the plumbing - thank you for telling us about that at the time. Thanks again for your comments. Michael. More

Milton Keynes, United Kingdom
Top Contributor
105 reviews 105 reviews
59 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We found the Holiday Inn Express in a pleasant area of Wandsworth close to the River and our first impressions were good specially when we were greeted by a lovely receptionist who was very professional and helpful. We were worried when we discovered our room was next to the Elevators but surprisingly no noise from there but plenty from the... More

Was this review helpful? Yes 1
mjlmcg, General Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear Andy G, Thank you for your recent review of your stay with us at Holiday Inn Express London Wandsworth. I am glad you found our location great for your needs and your welcome was top! What a shame you thought your bed was uncomfortable - we have just had them all replaced to Holidreamer beds and the feedback has... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 18, 2014

The worst hotel experience ever was offered when I visited recently. We checked in after observing major issues with guest checking in front of us. I checked in with no issues to a twin room on the ground floor. Unfortunately my two male friends who where sharing were given a double on the 7th floor. On discovering this I offered... More

Was this review helpful? Yes 3
mjlmcg, General Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear Bryan C, Thanks for your comments. I know that I have spoken to several of your colleagues with regards to your stay and the confusion caused at the check in stage - the team really did their best under the circumstances. Like I said, I have been in contact with your colleagues regarding the issue. Thank you again for... More

B-o-S
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2014

Friendly and helpfull staff, modern inside. Breakfast had plenty of choice. Our room was clean with good facilities. 5 minute walk to the train station with easy connections to the tube. Would stay here again.

Was this review helpful? Yes
mjlmcg, General Manager at Holiday Inn Express London Wandsworth, responded to this review

Dear jjnede, Thank you so much for your recent review of your stay with us at Holiday Inn Express London Wandsworth. I was really pleased to read your review - thank you for mentioning my team. I am also over the moon about your comments around breakfast - since our refurbishment we have put a lot of work into getting... More

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Additional Information about Holiday Inn Express London Wandsworth

Also Known As:
Holiday Inn Express London Wandsworth Hotel
Holiday Inn Express London Wandsworth Hotel London
Holiday Inn Express London
Holiday Inn London
London Holiday Inn
Holiday Inn Express London Wandsworth England
Address: Smugglers Way | Wandsworth, London SW18 1EG, England
Phone Number:
Location: United Kingdom > England > London > Clapham / Battersea 
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#318 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London Wandsworth 3*
Official Description (provided by the hotel):
Stay with us at the Holiday Inn Express London Wandsworth and enjoy a different side to capital life, South West side, the convenience of the city without all the hustle and bustle. It's only a 2 minute walk to Wandsworth Town train station; the train to London Waterloo from there only takes 12 minutes, its 3 minutes to Clapham Junction and 35 minutes to Gatwick Airport. If you're driving we do have onsite car parking too. We've just had an amazing refurbishment throughout the hotel and can't say enough how much of a difference you will see if you have stayed before. We have new Holidreamer beds in the fresh new guest bedrooms and our public areas feel more like your own living room than a hotel lounge. Of course there's free WiFi throughout the hotel and every guest can enjoy a free breakfast no matter what rate you book on. Talking of food, pick something tasty to eat from our new main menu, you don't have to eat out at Holiday Inn Express London Wandsworth. We have choices of pizza, curries, Italian dishes, panini's and more and our drinks menu has a variety of delicious wines from around the world to chose from. If you do chose to dine out, take your pick of excellent restaurants and bars along the Old York Road or by the River Thames. Close by there are walks of the River Thames, Kew Gardens and the Landmark Battersea Power Station, all this plus the local gems of Putney and Clapham. Guests visiting on their leisure time stay with us and visit London's top sporting venues including Chelsea's Stamford Bridge, Fulham Football Club, Wimbledon, The Oval and Twickenham, The Royal Albert Hall and not forgetting Earls Court Exhibition Centre. With easy access to the centre of London just on our doorstep, we regularly welcome business travellers, who tell us the location along with the free WiFi access is ideal for them. The hotel is also a great 'out of town' venue to hold small meetings, we can host up to 25 and have some great meetings offers available. Whatever your reason to stay we look forward to seeing you. ... more   less 
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