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Holiday Inn Express London City

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275 Old Street, London EC1V 9LN, England
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Holiday Inn Express London City
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Holiday Inn Express London City
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835 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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Cambridge, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Lucky to get one of only nine parking spaces. Decided to turn up at 11.30, just after check-out time got the last space, so if you want to park turn up early despite not checking in until 14.00. Checked in went to room and found it hadn't been made-up. Front desk immediately found another. Hotel functional and as expected busy... More 

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Wirral, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 4 nights and had a great stay. There were 2 adults and 2 children and the hotel was ideally located for the underground (Old Street Station) and the Buses stop just outside. The rooms were a decent size - compared with other hotels we've stayed in London. The breakfast was great and the staff were very friendly... More 

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Bangalore, Karnataka, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The best thing about this hotel is its location. I have stayed in holiday inn before & somehow can;t get the 'express' brand. There are no creature comforts in the hotel like a restarant. The room was expensive on weekends (250 GBP). The breakfast spread is dissapointed as its very limited although for kids they have a big selection of... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is easy to find and it's really close to the Tube Station (Old Street). A 7 minute walk. Breakfast was included in the price and offered a variety of English and continental food. Members of staff are friendly and helpful. Clean room, decent size, lovely flat screen TV, free wifi, tea and coffee facilities. An affordable stay, which... More 

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Darlington, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very busy hotel. The area it is in - Shoreditch is run down and a bit scruffy but the hotel is well kept. My bed was too high for me as a wheelchair user. Marie, the excellent duty manager I spoke to had the bed changed for me as soon as possible and this was excellent service.... More 

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Singapore
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Well located and comfortable beddings as with most Holiday Inn properties. Staff at the front desk was efficient and fast. Stayed at Holiday Inn Express in Hong Kong before and find the room in London small in comparison. Otherwise all basic amenities are provided. Room come with breakfast but limited choices.

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Edinburgh, Scotland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location for Shoreditch and surrounding area. We booked a room with a double and sofa bed for three of us - was great. Shower was good. It was quiet (we were on fifth floor). Bed was comfy. Tube station is really close by. Lots of bars and restaurants in the local area. It's not five star luxury but it's... More 

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Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback and rating. I am really pleased your liked the hotel and enjoyed your stay with us. More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location right next to old street tube station. Perfect size hotel room and great bathroom for a budget hotel. Price expensive but then it is one of the "cheaper" ones within the same location. Only slight downside was the breakfast. More options would be better even if you had to pay for it. (Had just sausages and beans both... More 

Was this review helpful? Yes 2
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback and comments. The hotel as you know is in a great location, which unfortunately does mean we do charge more than some other Holiday Inn Express hotels in the country, but as you quite rightly pointed out, we are very competitively priced with the local hotels. It's always best to book direct on our website... More 

United States
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A comfortable hotel stay with a queen and queen sleep sofa to accommodate our family. I'd asked for an additional duvet cover to help with the sleep sofa padding, but did not receive. Full breakfast bar offerings were adequate and plentiful. Rooms were clean. To turn on air conditioning for your room, you insert your room key/card in a slot... More 

Was this review helpful? Yes
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback from your recent stay. I'm sorry to learn you didn't receive the extra duvet you requested - I will take this up with the team. WIFI is free to all our guests and I will also look into why it was not working in your room. Could you please email your details so we can... More 

Oldham
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Reception staff pleasant and efficient. Double room with sofa more than sufficiently sized. Bed exceptionally comfortable. Wifi adequate speed. Adequate range of TV channels. Tea and coffee making facilities. Shower was fine. No bath. I slept wonderfully one night despite the air conditioning being out of action. Less so the next, ruined by noise outside. I should have used the... More 

Was this review helpful? Yes 1
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback from your recent stay with us. I'm sorry about the AC issues - these are still being worked on by our building contractors and hopefully these will be resolved shortly. Thank you again More 

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Staying in Shoreditch

Neighborhood Profile
Shoreditch
The western front of the edgy East End, Shoreditch is a perennially trendy haven for anything “street” – be it art, food, or fashion. With its handful of well connected transportation links dotting its perimeter, along with an ever increasing variety of shops, hotels, bars, and restaurants, it's easy to explore this trend-conscious and youth-oriented neighborhood. There's a lingering post-industrial grit about Shoreditch, but because it shares a border with “The City” financial district, the influence from its upscale neighbor can result in fascinating outcomes.
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