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Holiday Inn Express London City

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275 Old Street, London EC1V 9LN, England
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1 room 1 guest
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Holiday Inn Express London City
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857 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stoughton, Massachusetts, United States
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

near to underground, good breakfast (the selection never changed in the week I stayed though, so we got bored of foods at the end). A lot of bars and fast foods around. A big grocery is just down stairs. The neighborhood looks not so safe.very noisy street and ac. No laundry.

Was this review helpful? Yes
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

OutstandingI stayed with my family of 10. The family loved it and were very impressed by the staff, the amenities and general service. The breakfast was good and we got more than expected for a continental breakfast. The staff at the front helped out of their way after i made a mistake whilst booking and didn't charge extra! There was... More 

Was this review helpful? Yes
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your rating and kind words.I am really pleased you enjoyed your stay and was impressed with the team - I will make sure you feedback is passed onto the staff. Thank you again More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

The room is ok and the location is good. The three star is right, nothing extraordinary. The staff was woke me up nocking on my door for no reason. The breakfast was what was really bad, and the coffee was undrinkable.

Was this review helpful? Yes
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback from your recent stay with us. I am sorry you didn't like the inclusive breakfast - please can you email us @ gsmcity@holidayinnnlondon.com so we can look into your concerns in more detail. Thank you More 

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Newport News, Virginia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a strange hotel, the color coding in the halls make it seem like a preschool. The rooms are very small, and had no dressers, but lots of shelves. We had 3 in our room and it was very tight. But nice bathrooms, lovely staff, clean rooms, a good price, and a nice breakfast made up for it. Also... More 

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Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback and rating. Our bedrooms and corridors are designed by Holiday Inn Express and you will see this is the majority of the UK Holiday Inn Expresses. Again the size of the rooms are also done to brand standard. Whilst I appreciate they might not be as big as the bedrooms in the states, the rooms... More 

liverpool
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

2 minute walk to Old Street Tube station Fast Check-in, luggage store so your not carrying your bags around and your trip starts immediately. Friendly Staff Delicious breakfast Room big enough for family of four. Bar for that much needed drink at the end of a long day of sight seeing.

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Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your review and rating I am pleased you liked the hotel and enjoyed your stay. Please visit us again when you are next in London. More 

Norway
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is well located, clean and well-run. It's a chain, so it is not interesting or surprising but it gets the job done very well. Staff is nice, but it was a little hard to get help with maps, restaurant recommendations. Our wifi worked perfectly in the room. Breakfast had a lot of food, mostly of an adequate quality.

Was this review helpful? Yes
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your review from your recent stay with us. I am pleased you liked the hotel. FYI we have updated all our front desk staff with local knowledge now and have some great tools and guides to help them, and our guests who want to explore the local area and London. Thank you again More 

Newcastle upon Tyne, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel a 2 minute walk from Old Street Station. When you get off tube, follow signs to Shoreditch. Once outside, look up and you can see signage on hotel. Great location. Checked in with ease. Ask for a map of London at reception. If you show the map at the advertised eateries or attractions you get a discount. As we... More 

Was this review helpful? Yes
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback from your recent stay with us. I am pleased that the front desk acted quickly with your concerns but I am sorry to learn you didn't enjoy your nights sleep. Please can you email us @ gsmcity@holidayinnlondon.com so we can look into this in more detail for you? Thank you More 

Northumberland, United Kingdom
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is in a great location, just around the corner from Hoxton Square - great clubs and nightlife and just a short walk to trendy Shoreditch and Brick Lane. Also a short walk to Old Street tube station and surprisingly close to Kings Cross station, about a tenner in a taxi. The hotel was very busy, staff were very... More 

Was this review helpful? Yes
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback - I am pleased you liked our Location. Unfortunately during August we are busy with a lot of families staying. Whilst we do try and ask the families to come and eat earlier and avoid the peak times, it seems everyone wants to eat breakfast at the same time! Just to let you know we... More 

Calgary, Canada
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is nice. It is in the old part of London and not too noisy (yet) at night. There are bars and restaurant within walking distance. It is not close to any other familiar sightseeing spots though but the metro is only a 5 min. walk from the hotel and you can easily access any part of the city... More 

Was this review helpful? Yes
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback from your recent stay with us. I am pleased you liked the hotel and our Location. We did allow famalies of 4 to stay in the room, but we only charge extra if there is a 3rd Adult in the room? - Children under 18 stay free when sharing with 2 paying adults. If you... More 

Sabana Grande, Puerto Rico
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel offers good accommodations for a medium family or large groups, but it's not near the city center. We had no issues with the area, but I would advise from going out at night alone or not knowing were to go. There's a supermarket close by and many bars, restaurants and bistros to choose from. The Old Street station... More 

Was this review helpful? Yes 1
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback from your recent stay with us. For the other readers I would like to clarify the hotel is only a 2 minute walk from Old Street Underground Station. As we are also located in the City of London we do have lots of restaurants and bars very close by. We have also had some work... More 

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Staying in Shoreditch

Neighborhood Profile
Shoreditch
The western front of the edgy East End, Shoreditch is a perennially trendy haven for anything “street” – be it art, food, or fashion. With its handful of well connected transportation links dotting its perimeter, along with an ever increasing variety of shops, hotels, bars, and restaurants, it's easy to explore this trend-conscious and youth-oriented neighborhood. There's a lingering post-industrial grit about Shoreditch, but because it shares a border with “The City” financial district, the influence from its upscale neighbor can result in fascinating outcomes.
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