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Holiday Inn Express London City

3.0 of 5 275 Old Street, London EC1V 9LN, England
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Holiday Inn Express London City
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Holiday Inn Express London City
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711 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dumfries
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This is a good hotel for a break in London, it is close to the tube and easy access to London's sights. The hotel and staff are recommended. The breakfast is complimentary and, though limited in choice, is reasonable quality and plentiful. I would give the hotel 5 stars if it was not for the noisy air conditioning. The problem... More 

Was this review helpful? Yes
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Dear Ian, Thank you for your feedback on your recent stay with us. I am really pleased you liked the hotel and my team looked after you. We are still working on the AC issues and hope to have these resolved soon. Thank you again More 

Stockholm, Sweden
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is located just a few minuters walk from Old Street station and the many pubs and restaurants nearby. The rooms were clean and nice. We asked for a quiet room and got one overlooking the north and the quiet backside. Newspapers and magazines were available for free in the reception. The only downside was the breakfast. A big... More 

Was this review helpful? Yes
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback. I am really pleased you liked the hotel and our location. Breakfast can be busy at peak times and we do try and ask guests to come earlier to avoid the queues. Thank you again More 

Flensburg, Germany
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I've stayed at this hotel twice now, out of necessity rather than choice. It is located in a fantastic place that is very central. with a very quick rout to tube and many Restaurants nearby. The building itself is 70's old, and the street is very loud and can be heard in the rooms, I activated a "White noise" app... More 

Was this review helpful? Yes
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your candid feedback. I am pleased you liked our location but I am shocked at the response you have received from my front desk team. Please can you email us at gsmcity@holidayinnlondon.com with some more details so we can look into this for you. Thank you again More 

Madrid, Spain
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I spent three nights with my family. The room was clean and comfortable. Breakfast was included in the price and was fine. Staff was helpful. Good option for London. Just ten minutes to city centre by underground.

Was this review helpful? Yes
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback on your recent stay. I am pleased your liked the hotel and hope to see you back when you are next in the UK. More 

Senior Contributor
38 reviews 38 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Old Street is a 24/7 busy thoroughfare and the area surrounding the hotel is packed with eating places, taxi firms, cheap shops and looks pretty rough when you emerge from the Tube. Inside the hotel a sanctuary of Holiday Inn Express standard. The heck in experience was excellent, my room was very comfortable and facing the rear of the building... More 

Was this review helpful? Yes
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your review and feedback. I am pleased you liked the hotel and enjoyed your stay. Please note though that our rooms at the front of the hotel have secondary glazing and as such provide really good sound proofing from the outside world. More 

Portsmouth, United Kingdom
Top Contributor
55 reviews 55 reviews
24 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago

Being a regular hotel user, I have had quite a lot of experience with Holiday Inn Express. On the whole, they have been very average and in some cases quite bad (Reading for example). However, I chose this one as a last resort - nothing else available and I knew I could be taking a chance and something I would... More 

Was this review helpful? Yes 1
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank your for your great feedback and rating. I am really pleased you enjoyed your stay here. More 

Coventry, United Kingdom
Top Contributor
50 reviews 50 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed on business (well it was a Christmas Do). The hotel is good and the staff very good. The breakfast is OK but doesn't cost extra. The free Internet was more than adequate and the room was very nice, I had a corner room at the back of the hotel and the unusual curved window and desk was a really... More 

Was this review helpful? Yes
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Dear Maindip Thank you for your review on our hotel. I'm pleased you liked the hotel and my team. I'm sorry about the local deliveries but I am sure you can appreciate being in the city centre we do suffer from a lot of passing traffic. More 

Adelaide, Australia
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a double room which included a fold out sofa bed. The room was clean, and more spacious than we expected. There was an apology note and some complimentary earplugs provided as the air conditioning was acting up slightly, but my girlfriend and I slept perfectly - I think it would only disturb the lightest of sleepers. Very... More 

Was this review helpful? Yes
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thanks HenryB for your feedback. I'm really pleased you liked the hotel. More 

Downpatrick, Northern Ireland, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed 3 nights in holiday inn. there were 3 of us in 1 room with double bed and double sofa bed. room was spotless and bathroom super. reception staff efficient and very pleasant. breakfast was very good and there was plenty of choice. there is a bus stop right outside the hotel which will take you into the centre and... More 

Was this review helpful? Yes
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you Doreen M for the feedback from your recent stay with us. I am pleased you liked the hotel and found it nice and clean - I will make sure your comments are passed over to all my staff. More 

Cardiff
Top Contributor
77 reviews 77 reviews
49 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed as a family of 4 between Christmas and new years - £180 for 2 nights pretty close to central London was a good rate. As a family we have used Holiday Inn Express hotels several times, so know what to expect. Arrived early around midday and as expected our room was not ready, so checked in and dropped... More 

Was this review helpful? Yes 1
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your review and feedback on your recent stay with us. I am pleased you and your family enjoyed their stay with us. I will pass your comments onto my kitchen team about the eggs and I hope we can improve on these for your next visit to the hotel. More 

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Additional Information about Holiday Inn Express London City

Address: 275 Old Street, London EC1V 9LN, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London City 3*
Number of rooms: 224
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Also Known As:
Holiday Inn Express London City Hotel London
Holiday Inn London City
Holiday Inn Express London City England

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