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Holiday Inn Express London City

3.0 of 5 Hotel   |   275 Old Street, London EC1V 9LN, England (East End / East London)
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Ranked #531 of 1,054 Hotels in London
A recent review
4 of 5 stars reviewed 2 weeks ago
Denise M
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630 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aylesbury, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Do not book at this hotel at the moment - they have a KNOWN fault with their air conditioning system - it is so bad they provide ear plugs in the room before you even mention it. It is really noisey - we didn't even have it switched on in our room. Even as a heavy sleeper found it was... More

Was this review helpful? Yes 2
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your review. We do have some interment issues with our AC system at present and this is being rectified. I'm appaled at the repsonse you were given by my front desk team. I have sent you a private message, I would appreciate if you would respond to the hotel so I can look into this in more... More

Top Contributor
72 reviews 72 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 1 week ago

We've used this hotel previously to accommodate overseas staff, this time we booked a room and a meeting room for three days. The small meeting room at the hotel does not have useable internet (0.6 Download speed), we're an Internet business and have to go online during meetings. Apparently the meeting room is too far from the router for proper... More

Was this review helpful? Yes
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your review and I am sorry to learn you didnt enjoy your meeting at the hotel. I have sent you a private message. Please can you respond to that so we can look into this in more detail for you. Thank you More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband, 2 daughters (7&9) stayed at the hotel for 7 nights. Since all we did was sleep there, it was a very nice accommodation. The bathroom was very clean, and so was the room. The beds weren't the most comfortable and the room was small (but since we didn't spend any time other than sleeping in it, it wasn't... More

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Ocean City, Maryland
Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was nice and they have great rooms. The food was OK but great for relaxed mornings. However the hallway going up to my room smelled like ciggies. The hotel is In a perfect location as well. Near the tube and you can walk almost anywhere.

Was this review helpful? Yes 1
London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I work around the corner from this hotel and have stayed here once before when needing to work late. Unfortunately I'd forgotten why I always choose somewhere else when I need to stay over since then and booked in again as it's so convenient. As It was purely booked as somewhere to sleep and eat breakfast before heading back into... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express London City, responded to this review

Dear Jellyfire, Thank you for taking the time to leave us feedback about your stay. It is regretful to see that you did not enjoy your visit with us. I have sent you a private message in order to obtain more details about your experience. Sincerely, Pam G Case Manager IHGCare More

Mountain Lakes, New Jersey, United States
Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 7 nights. Overall the experience is good. It is pretty quiet at night, so we can have a good rest. It is only a few minutes away from tube station old street. Very easy to go to different places. The breakfast is okay. Will stay there again if visit London in the future. One... More

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1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed just the one night for a weekend break in the capital. Two adults + teenager. Found this to be a no frills establishment but perfectly adequate for our needs. Room clean, beds (including the sofa bed) very comfortable and we all (unusually for just one night) had a good nights’ sleep. Bathroom/shower adequate, clean & tidy. Abundant towels, bedding... More

Was this review helpful? Yes
Berkshire
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here after a party locally, and it was just right for our needs. We don't know the area that well, but the hotel was easy to find (5 minutes from Old Street tube), clean and the rooms were comfortable. All was just fine for a one night stay. All was very clean, the bed was comfy and there... More

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The position of the hotel is good if you want if you want to and drink in the may good bars and restaurants Shoreditch area of London has to offer. The hotel is typical of a holiday inn express bedrooms have plenty of room and are clean. The air conditioning was very noisy and we were provided with ear plugs.... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express London City, responded to this review

Dear Dave W, Thank you for taking the time to express your thoughts and concerns about your stay. I am happy you found our location convenient and rooms clean. However, please accept my sincerest apologies if the air conditioning systems were not up to par. We take all reviews negative or positive very seriously and your comments will help us... More

Senior Contributor
46 reviews 46 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at this hotel for five days, and found it to be very convenient for us.Service was good, and the hotel was reasonably priced. Staff were very attentive and helpful. This hotel is frequented by many tourists.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express London City, responded to this review

Dear Scorpion619, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. The feedback we... More

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Additional Information about Holiday Inn Express London City

Address: 275 Old Street, London EC1V 9LN, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London City 3*
Number of rooms: 224
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Also Known As:
Holiday Inn Express London City Hotel London
Holiday Inn London City
Holiday Inn Express London City England

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