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All 1,073 London hotels

Holiday Inn Express London City

3.0 of 5 Hotel   |   275 Old Street, London EC1V 9LN, England (East End / East London)
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Ranked #519 of 1,073 hotels in London
A recent review
3 of 5 stars reviewed 4 days ago
Benny154 Tel Aviv District, Israel
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608 people have reviewed this hotel

Traveler rating
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175
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW

We have stayed two nights in this hotel. During the first day, we did shopping in London i purchased two pairs of shoes for my children. The second day we left the shoes in the room and went to visit the city. When we came back, the shoes disappeared from the room. I informed the reception and the manager explained... More

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Tel Aviv District, Israel
1 review
3 of 5 stars Reviewed 4 days ago NEW

we ordered 3 rooms (family vacation) , room was clean and comfortable . the location is A bit far from the city center but there is metro and bus stations near the hotel. Breakfast was disappointing for us, Selection of small dishes. The hotel staff was courteous and helped us a lot.

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Craig P, General Manager at Holiday Inn Express London City, responded to this review

Dear Benny154, Thank you for your review of the hotel. I am pleased you liked the hotel and had a comfortable stay. Our Breakfast is included for everybody and is of the Holiday Inn Express Brand Standards. Thank you again. More

Limoges France
Top Contributor
71 reviews 71 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Its a modern characterless hotel on the north side of London. Its not close to any of London's sights but a tube station is close by. It was clean and the decor and bathroom was in very good condition. Check in was quick and efficient (Sunday evening). The room overlooked the main road but was quiet. The self service breakfast... More

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Top Contributor
56 reviews 56 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff are really good, friendly and professional and Jakobe was able to provide me with decaffeinated coffee for my room straight away. The room was comfortable but small and the bathroom clean and came with a proper shower - not a bath, but again small. The wi-fi is free - always a bonus. The lifts are well used so... More

Was this review helpful? Yes 2
Craig P, Front Office Manager at Holiday Inn Express London City, responded to this review

Dear Kedav 7, Thank you for your feedback and comments on staff friendliness and professionalism. I am glad your room was clean and comfortable. The size of all our rooms is standard and all our rooms only have showers in them and no bath. We are also working on upgrading our lifts. Breakfast again is part of our brand standard... More

Voorschoten, The Netherlands
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel staff and management impressed me with their helpful attitude. Something had gone wrong with my online booking (only two people booked while we were three, and the sofa bed in the room could not open for a third person. The hotel staff tried very hard to find a solution, even it was late at night and the hotel... More

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Leicester
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

On the 29th of July we booked the hotel for ourselves and our two lil ones. We were told that the room would have a double bed and a double sofa bed for the kids. However opinion arrival at 2.30 we were advised that the sofa bed would open . At this point the manager had already taken the money... More

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Craig P, Front Office Manager at Holiday Inn Express London City, responded to this review

Dear Indian 1001, Thank you for your time for the review. Could you please email us on gsmcity@holidayinnlondon.com with more details. Many Thanks More

Vancouver, British Columbia, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 5 nights and really enjoy that it was walking distance to the Tube and we were able to just walk a block and be traveling to different places in London . The stuff at the front desk were very friendly and helpful . The breakfast was great with eggs, sausages and beans plus the typical yogurts, cereals and... More

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Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel is really close to tube and in a nice area. Check im was very efficient and room was spotless and much nicer than it looked on pictures! Staff were very friendly and breakfast was also really good.

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Pori, Finland
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had two adjoining rooms on the top (5th) floor (530 & 532); two adults in one room, two adults + 2 small children in the second room. We selected this hotel as it's one of the few IHG hotels in London which accommodate 2 adults and 2 kids in the same room. The windows don't open, the aircon is... More

Was this review helpful? Yes 1
Craig P, Front Office Manager at Holiday Inn Express London City, responded to this review

Dear Mhbarker, Thank you for taking your time to give us your feedback on your recent stay with us. I am sorry for the inconvenience caused during your stay. Your comments are very important and have been passed on to all the relevant departments so that necessary improvements can be made. We are in a very busy period and at... More

New Delhi
Top Contributor
57 reviews 57 reviews
50 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Me, My wife and our 3 year old stayed here for 6 nights - quiet a good place since its well connected to entire central London landmarks and shopping places. The Tube station is a few minutes walk and the bus stop in front of the hotel has buses to Picadily Circus, KingsCross and Oxford Street. The only bad part... More

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Additional Information about Holiday Inn Express London City

Address: 275 Old Street, London EC1V 9LN, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London City 3*
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Also Known As:
Holiday Inn Express London City Hotel London
Holiday Inn London City
Holiday Inn Express London City England

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Express by Holiday Inn London City. Our hotel is ideally located on the doorstep of the City of London, with the financial districts of Broadgate & Bishopsgate just minutes away for our business guests. We have excellent transport links for the London Underground and Kings Cross & Liverpool Street National Rail terminus not to mention St Pancras International Station for the Eurostar. We sit on the gateway to Hoxton Square, Shoreditch & Brick Lane, whatever your reason for visiting London we are an ideal base for exploring this vibrant area of London. If culture & history mixed with London s coolest restaurants, bars & shopping is what you want then you have just discovered East is the new West! Fear not, for we are also ideally located for London s attractions such as Tower of London, Tower Bridge, Bank of England, Tate Modern, St Paul's Cathedral & South Bank to name but a few. We have just undergone a full refurbishment of our Lobby, Reception, Bar, Restaurant and Meeting Rooms to reflect the cool, contemporary urban location we reside in. We have 224 purpose built bedrooms, all of which are light and spacious with large desk space all rooms are en suite with refreshing power showers as well as a newly installed state of the art interactive television & in room movie system. All of our guestrooms, meeting rooms & public areas are equipped with high speed wi-fi internet access. ... more   less 
Number of rooms
224

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Holiday Inn Express London City and other travelers.
1 question
Questions? Get answers from Holiday Inn Express London City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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