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Holiday Inn Express London City

3.0 of 5 275 Old Street, London EC1V 9LN, England
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Holiday Inn Express London City
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Holiday Inn Express London City
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675 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

The good: Staff, room service, bed. The bad: - Elevator acting up, no labels to when was serviced last time IF EVER. - Breakfast... Dry sausages, fatty eggstuff, highsugar everything else. Boiled eggs would have been nice... - Room: Noisy, earplugs provided was bit of a warning sign. could hear neighbour whispering - Wireless working some of time... - Cold... More 

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Craig P, General Manager at Holiday Inn Express London City, responded to this review

Dear Tapio83 Thank you for your review on your recent stay with us.. I can assure you that our lifts are serviced and maintained on a regular basis, as is all our equipment. This information is not usually displayed on the lifts for ascetics., but is fully available should you wish to review this. Being a Holiday Inn Express hotel,... More 

Exeter, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Second trip to London in two weeks and a different hotel. Check in was efficient and friendly - the keycard machine was playing up but no dramas there. It is never a good sign to see earplugs provided in the room but I don't think they were really all that necessary. Only real problem was that it was cold and... More 

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Craig P, General Manager at Holiday Inn Express London City, responded to this review

Dear GaryMcCExe Thank you for your review on our hotel following your recent stay with us. I'm sorry the room took a while to warm up - usually this only takes about 15 minutes. Our breakfast island is a heating and cooling unit, so the hot food is kept warm from heating below, rather than on top as you will... More 

Senior Contributor
22 reviews 22 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for nearly one week during a a visit in London early December. Good value for what you pay and very helpful staff (only one always wore a frown on her face). May be it was me! Good WiFi in the rooms, basic breakfast which is exactly the same everyday but since the location is super, you have... More 

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Craig P, General Manager at Holiday Inn Express London City, responded to this review

Dear Kintu z, Thank you for your review on our hotel and I am pleased you liked our location. Please can you email my guest services manager on gsmcity@holidayinnlondon.com so that we can look into your details of noise in a bit more detail - you shouldn't hear the doors banging shut, and if that is the case then we... More 

Birmingham, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I liked this hotel a lot. For not a lot of money you got a very well sized room, a huge and comfortable bed and breakfast. It is in a great location as well, 5 minutes walk from the Shorditch/Hoxton bars and 10 minutes from Liverpool Street station. The staff were very friendly and helpful as well. The only negative... More 

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Houston, Texas, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location, excellent room, friendly staff, great price, and unexpectedly great hot breakfast. Rooms are spacious & very clean, and loved the shower. Can't really say much for the staff. At check-in, they accommodated me although I arrived early without warning. Night shift staff was very helpful with ideas about where to eat.

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Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel has the worst mattress I have ever encountered at a hotel. They must have been 5-10 years old. Very soft and uncomfortable. My colleague was also staying at this hotel and it was the same thing in his room. The breakfast is included but it was awful so I avoided it after the first day The pros is... More 

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Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your review on our hotel. I was shocked to read your comments about the mattresses. We are a fully refurbished hotel with all our beds being replaced just over 2 years ago. Please can you email my guest services gsmcity@holidayinnlondon.com so that we can investigate this in more detail. Thank you More 

Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I arrived at 13:35. The room was not ready yet, so I waited until 14:05. That is still ok. During check in some people were complaining that the elevator doesn't work for a whole week. I was with two bags, one of them very big. I received eventually the room on the first floor, but to get there I had... More 

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Craig P, General Manager at Holiday Inn Express London City, responded to this review

Dear Emiliko Thank you for your review on our hotel. We did have a problem with one of our lifts and unfortunately we had to wait 6 days for this to be repaired as there was a delay on the parts needed. Our other lift was in operation during this time. Being a Holiday Inn Express hotel we do not... More 

Stroud, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

this hotel is great for simple in and out business travellers - I stayed the night before a conference arriving late and simply sleeeping and having breakfast before the event. The room is great for the money - everything works and though the room was top floor back (equested as it is quieter) the shower worked well. Good free wifi.... More 

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Craig P, General Manager at Holiday Inn Express London City, responded to this review

Dear TerryParad, Thank you for your feedback on the hotel. I'm pleased you enjoyed your stay and liked the location. I do hope you will visit us again when you are next in London. More 

Lancs, England
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Standard HI Express in a convenient location - 250 yds from Old Street station and good links to the rest of the underground system. Handy Sainsbury's local 50 yards away for bottled water etc. Bed a bit soft for me, back was a little stiff in the morning Room very clean Breakfast - basic buffet but perfectly adequate eg cereal,... More 

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Leeds, United Kingdom
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night. Very handy for Tate Modern and the river. Clean, functional, the usual Holiday inn standard. Staff were a bit surly and check in was slow, but other than that, all fine. Its the location that's useful if you want to see that part of town. The weekend rate was good - it's i teh business district so... More 

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Additional Information about Holiday Inn Express London City

Address: 275 Old Street, London EC1V 9LN, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London City 3*
Number of rooms: 224
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Also Known As:
Holiday Inn Express London City Hotel London
Holiday Inn London City
Holiday Inn Express London City England

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