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All 1,069 London hotels

Holiday Inn Express London City

3.0 of 5 Hotel   |   275 Old Street, London EC1V 9LN, England (East End / East London)
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Holiday Inn Express London City
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Ranked #509 of 1,069 hotels in London
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603 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Noida, India
1 review
5 of 5 stars Reviewed 6 days ago NEW

Somebody said that the world is book and travelling is reading a chapter. Yes my recently concluded trip to Europe by  Paras Holidays made me feel the truth in above statement. Before that I had been abroad and was rightly apprehensive about various things. Thanks to Paras holidays and I would travel with Paras Holidays always.Holidays inn Express is best Hotel... More

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Liverpool, United Kingdom
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Comfortable room, ideal for business visit. Breakfast buffet also OK. Plenty of places to eat in area. Bathroom shower good size. Clean room and and good quality linen and towels. Reception staff helpful and generally good customer service. Picked for business visit so not sure about location for leisure.

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IHGCare, Guest Relations Manager at Holiday Inn Express London City, responded to this review

Dear Susie Q, We want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the services we provide. One of the greatest rewards is receiving encouraging feedback such as yours. Our staff takes pride in creating a memorable, exceptional experience for our guests. Hearing that... More

Brighton
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 12, 2014

Go this room as was attending friends family event. Stayed for two nights and didn't try the bar or restaurant. Room was very tidy as was bathroom. However how they can charge the same amount of points as the kings cross hotel beats me as there was no gym or pool. Colour scheme of room was blue and lilac which... More

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New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2014

I stayed for a week while in London for business. The rooms are very clean and modern, though the lighting is more sexy than functional. The hotel is super close to the Tube and there are a lot of great restaurants in the area for dinner. I have to commend Sojad Achach, who checked me in and assisted me during... More

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Addis Ababa, Ethiopia
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 10, 2014

We enjoyed our stay but the hotel is expensive for the quality of the rooms they have. The breakfats is fine (woth the type of hotel it is), but i was really disappointed by the housekeeping! We arrive on saturday morning, the bedshit di not get change till tuesday evening, and on tuesday morning I requested housekeeping to change it... More

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IHGCare, Guest Relations Manager at Holiday Inn Express London City, responded to this review

Dear Safiatou T, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving... More

Halesworth, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 6, 2014

Stayed here for one night on business. Great location. Very clean throughout. Breakfast was basic but nice. Very average, nothing that made me go WOW. The only real problem was the loud (what sounded like) a water heating/boiler system? Kept waking me through the night so didn't get a good nights sleep. The bed was extremely comfortable though

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City_General_Manager, General Manager at Holiday Inn Express London City, responded to this review

I’m really glad you found us in location. I’m sorry you encountered a problem with some noise – we are experiencing some minor intermittent issues with our air conditioning system. Can you please email my Guest Services Manager, Tracy on gsmcity@holidayinnlondon.com and we can get some further information off you. Thank you for your other positive comments Craig Penry General... More

Senior Contributor
39 reviews 39 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed March 1, 2014

Check in was fast and the room served. The rooms were adequately furnished although the toilet shower cubicle did not block the water after you showered and the floor would get very wet. Fittings were all working and was a pleasant stay. The breakfast was generous and a hot meal in cold London before the day ( Tube strikes and... More

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City_General_Manager, General Manager at Holiday Inn Express London City, responded to this review

I'm glad you enjoyed your stay and are front desk staff were quick with the check in! The shower cubicle issue doesnt sound right at all - can you email my Guest Services Manager, Tracy on gsmcity@holidayinnlondon.com so that we can investigate this more and get this rectified. Thank you again for your comments and review Craig Penry General Manager... More

Belfast, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 25, 2014

Stayed here last weekend as had a night out in Shoreditch, I requested an early check in as was arriving on an early flight, got the the hotel about 11am and was granted the early check in and also given a late checkout until 14:00 along with a welcome letter and free drink & snack voucher as a platinum IHG... More

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City_General_Manager, General Manager at Holiday Inn Express London City, responded to this review

I'm really glad you enjoyed your stay with us and thank you for such a great review. I will make sure the team are passed on your feedback. I hope you will visit us again when you are in London. Craig Penry General Manager Holiday Inn Express London City More

Edinburgh
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 22, 2014

We stayed 4 nights in this hotel and found it to be ideal for our stay. Room was clean and modern. Only complaint - the bed is a bit small. Breakfast was fine. It is well located for underground into centre of London which is only 2 stops from Kings Cross. Lots of shops and pubs around. overall Ideal for... More

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 19, 2014

I stayed here recently with my Mum and we were thrilled with our twin room. For the area it is easily the best value hotel around, it's very close to Shoreditch High Street and also to Old Street station. The rooms were average sized for London, sparse but nicely decorated with good beds (not too soft) staff friendly and the... More

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Additional Information about Holiday Inn Express London City

Also Known As:
Holiday Inn Express London City Hotel
Holiday Inn Express London City Hotel London
Holiday Inn Express London
Holiday Inn London
London Holiday Inn
Holiday Inn London City
Holiday Inn Express London City England
Address: 275 Old Street, London EC1V 9LN, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
#450 Family Hotel in London
#509 Spa Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London City 3*
Official Description (provided by the hotel):
Welcome to the Express by Holiday Inn London City. Our hotel is ideally located on the doorstep of the City of London, with the financial districts of Broadgate & Bishopsgate just minutes away for our business guests. We have excellent transport links for the London Underground and Kings Cross & Liverpool Street National Rail terminus not to mention St Pancras International Station for the Eurostar. We sit on the gateway to Hoxton Square, Shoreditch & Brick Lane, whatever your reason for visiting London we are an ideal base for exploring this vibrant area of London. If culture & history mixed with London s coolest restaurants, bars & shopping is what you want then you have just discovered East is the new West! Fear not, for we are also ideally located for London s attractions such as Tower of London, Tower Bridge, Bank of England, Tate Modern, St Paul's Cathedral & South Bank to name but a few. We have just undergone a full refurbishment of our Lobby, Reception, Bar, Restaurant and Meeting Rooms to reflect the cool, contemporary urban location we reside in. We have 224 purpose built bedrooms, all of which are light and spacious with large desk space all rooms are en suite with refreshing power showers as well as a newly installed state of the art interactive television & in room movie system. All of our guestrooms, meeting rooms & public areas are equipped with high speed wi-fi internet access. ... more   less 
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