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All 1,077 London hotels

Holiday Inn Express London City

3.0 of 5
275 Old Street, London EC1V 9LN, England (East End / East London)
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Holiday Inn Express London City
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Ranked #520 of 1,077 hotels in London
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448 reviews from our community

Traveler rating
    58
    191
    117
    44
    38
See reviews for
Families
95
 
Couples
61
 
Solo
48
 
Business
124
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Nottingham, United Kingdom
Top Contributor
111 reviews 111 reviews
98 hotel reviews
Reviews in 67 cities Reviews in 67 cities
279 helpful votes 279 helpful votes
3 of 5 stars Reviewed June 9, 2013

When in London, I tend to favour Accor budget hotels but on this occasion, their prices were unattractive and I wanted to boost my points with the Holiday Inn loyalty scheme - I often use this chain when in North America. The London Holiday Inn Express hotels tend to be more expensive than their US counterparts for poorer service levels.... More

Was this review helpful? Yes
See 16 more reviews by The_Sherriff for London
City_General_Manager, General Manager at Holiday Inn Express London City, responded to this review
June 12, 2013

Dear The_Sherriff, Thank you for your recent review on my hotel. I was pleased to read you had a comfortable nights sleep here, and preferred this hotel to our competitors on comfort. Price wise, we are fortunate to be located very close to the City but with this there does come a price tag - but I do think you... More

Morganville, New Jersey
2 reviews
3 of 5 stars Reviewed June 9, 2013

For the price this hotel was good. The room, while small, fit our needs, would have liked a luggage rack or something similar as we had be creative in storing things. Good free breakfast, but no free wifi and the business center was essentially non-existent. The location is actually better than I had anticipated, a short walk from the tube... More

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City_General_Manager, General Manager at Holiday Inn Express London City, responded to this review
June 12, 2013

Dear NK42_23 Thank youf or your recent review on my hotel. I'm really pleased to read you enjoyed the free breakfast and I am also pleased to announce that we now offer free WIFI to our Priority Club Guests. I look forward to welcoming you back upon your next visit to London and look forward to giving you the free... More

Adelaide, Australia
Contributor
16 reviews 16 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 6, 2013

We stayed for 5 nights in a single room with two children which was a bit cramped but good that the hotel let us do that. The room was clean when we returned everyday - thankyou to Veronica for her work. I was disappointed that there was no free WiFi, and sometimes the staff at the front desk just seemed,... More

Was this review helpful? Yes 1
See 7 more reviews by JamesNobes for London
City_General_Manager, General Manager at Holiday Inn Express London City, responded to this review
June 12, 2013

DearJamesNoble Thank you for your review on my hotel after your recent stay with us. I am pleased you found you room well maintained and clean and I make sure Vernonica is told about your comments and review. I am also pleased to announce now that we have free WIFI for all our Priority Club Guests. I know it didnt... More

London, United Kingdom
Top Contributor
121 reviews 121 reviews
44 hotel reviews
Reviews in 56 cities Reviews in 56 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed June 2, 2013

Pretty standard Holiday Inn. Very well location, next to Old Street tube and a short walk from Liverpool St station. Rooms very clean and modern with a great bathroom. Way better than a Premier Inn/Travelodge. Only slight issue was a very soft mattress that always rolled you to the middle! Nice and quite, even given the location and good aircon.

Was this review helpful? Yes 1
See 14 more reviews by Gordonl for London
Lincolnshire
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed May 30, 2013

We stayed here (family of four) for two nights over the Bank Holiday weekend. Booked as a last-minute Hotwire secret hotel - we had been struggling to find a family room anywhere for less than £200 a night so jumped at this. The room itself was small, even by London standards. We had stayed in the Tower Bridge Premier Inn... More

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See 4 more reviews by LFS77 for London
Newcastle Upon Tyne
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 30, 2013

With a five year old and three year old in tow, we found this a perfectly reasonable place to stay if you're on a budget and would rather spend money elsewhere in London. Luxurious hotel facilities simply weren't a priority for us. Decent sized family room which served its purpose. We spent no time in the hotel, other than to... More

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IHGCare, Guest Relations Manager at Holiday Inn Express London City, responded to this review
June 14, 2013

Dear LFS77, Thank you for providing us with a very considerate review and thank you for staying with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. The feedback we receive from our... More

Portsmouth
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 29, 2013

Stayed for one night last weekend. Hotel ideally situated, near the tube and central to get about easily. The room however was small, we had a family room so a double & sofa bed. The beds were lumpy to say the least and we could have done with more than one pilliw each (one soft and one firm pillow between... More

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See 2 more reviews by natwragg for London
Stroud, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 19, 2013 via mobile

This was a one night stop to meet friends ,we just required a reasonable place to stay ,having used this chain before I really thought it would be ok ! But the room was not up to a reasonable standard the bed was terrible very uncomfortable we got zero sleep,the pillows were almost non existent .to sum it up be... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express London City, responded to this review
June 6, 2013

Dear mike t, Thank you for taking the time to complete a review on your stay. Please accept our apologies for falling short of your expectations with your room accommodation. Your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guests. While we understand that your stay was... More

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1 of 5 stars Reviewed May 15, 2013

I stayed here for business on the night of May 3. The location was perfect and the hotel was basic but gave everything you might need BUT the room I stayed in was a problem. The mattress had a ridge in the middle and a fall to each side. I found it hard to sleep on and kept rolling to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express London City, responded to this review
May 29, 2013

Dear Mike C, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We have located your previous contact to our Customer Care department, and are pleased to see they have been in contact to address your experience. Thank you again for... More

Bideford, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 14, 2013

Have just stayed here for 3 nights,really good place to stay in London...Old Street tube station a 5 minute walk away. We were greeted warmly at reception....our room was clean and well furnished....bathroom was lovely. Breakfast was more than adequate with scrambled egg,sausages,beans,croissants,bread rolls and bread for toast......also yogurts,fresh fruit,cereals etc. our only small complaint was the toaster being put... More

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See 4 more reviews by sungoddess65 for London
 
 
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Hotel Summarization (Beta)

What travelers say

  • Old street(11)
  • Reception staff(5)
  • Family room(3)
  • Ear plugs(3)

Additional Information about Holiday Inn Express London City

Address: 275 Old Street, London EC1V 9LN, England
Phone Number:
Region: United Kingdom > England > London > East End / East London
Amenities:
Bar/Lounge Business Center Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #520 of 1,077 hotels in London
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Express by Holiday Inn London City. Our hotel is ideally located on the doorstep of the City of London, with the financial districts of Broadgate & Bishopsgate just minutes away for our business guests. We have excellent transport links for the London Underground and Kings Cross & Liverpool Street National Rail terminus not to mention St Pancras International Station for the Eurostar. We sit on the gateway to Hoxton Square, Shoreditch & Brick Lane, whatever your reason for visiting London we are an ideal base for exploring this vibrant area of London. If culture & history mixed with London s coolest restaurants, bars & shopping is what you want then you have just discovered East is the new West! Fear not, for we are also ideally located for London s attractions such as Tower of London, Tower Bridge, Bank of England, Tate Modern, St Paul's Cathedral & South Bank to name but a few. We have just undergone a full refurbishment of our Lobby, Reception, Bar, Restaurant and Meeting Rooms to reflect the cool, contemporary urban location we reside in. We have 224 purpose built bedrooms, all of which are light and spacious with large desk space all rooms are en suite with refreshing power showers as well as a newly installed state of the art interactive television & in room movie system. All of our guestrooms, meeting rooms & public areas are equipped with high speed wi-fi internet access. ... more   less 
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Also Known As:
Holiday Inn Express London City Hotel
Holiday Inn Express London City Hotel London
Holiday Inn Express London
Holiday Inn London
London Holiday Inn
Holiday Inn London City
Holiday Inn Express London City England

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