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Holiday Inn Express London City

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275 Old Street, London EC1V 9LN, England
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Holiday Inn Express London City
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Holiday Inn Express London City
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746 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Peterborough, England
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We have stayed in this hotel before, but last time the air conditioning was extremely noisy all night - this time it was much quieter thankfully. The room was clean and spacious but very dim, and definitely needs better lighting. The desk light was a joke. The desk/dressing table needed to have a mirror above it on the wall, as... More 

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Royal Tunbridge Wells, United Kingdom
Top Contributor
165 reviews 165 reviews
32 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed on a Saturday evening. Arrived just after 2pm and my room was already available to check in. I stayed in a corner room on the 4th floor that had a nice light feel to it. As you'd expect the room was compact but well layed out, I've certainly stayed in smaller. The bed was very comfortable and you... More 

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

My parner and I stayed here for 2 nighs at the start of the month. We arrived in London by train and wanted to stay at this hotel due to its location (close to Liverpool Steet). Our train arrived by 8am, so we headed off to find the hotel. It was about a 10-15 minute walk and was easy to... More 

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Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your great feedback. I'm really pleased you liked the hotel and my team looked after you. We look forward to welcoming you back soon More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Overall was ok. Arrived and confused where the advertised car park was, in total there are 9 spaces so unsure what happens when they are full. Very friendly reception lady checked and our room was ready before 2pm. Room was spacious compared to other hotels ive stayed in a good location. Beds not very comfy very soft mattress. Nosie from... More 

Was this review helpful? Yes 1
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback from your recent stay with us. I'm sorry you had problems with your Air Conditioning, this is something we are aware of and are working with our builders to get this rectified. We only have 9 spaces, being a city center hotel, the majority of our guests come on public transport but there are public... More 

Greater Manchester, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed in this hotel twice now for business trips (usually when other hotels I normally stay at are full). It's right next to Shoreditch and the world of bars and resturants that now litter that area. For me, it's a short work to my office in the city. Compared to other budget hotels in the UK this is better... More 

Was this review helpful? Yes 1
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback on your recent stay with us. I'm glad you enjoyed your stay and hope you'll be able to visit us again. FYI The Rooms at the front of the hotel have secondary glazing and this really does work well with blocking out the sounds from the outside world. More 

Taunton, United Kingdom
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this hotel through expedia secret hotels and were very pleasantly surprised. The room was well appointed, clean and quiet. The staff were very helpful and courteous. Our hot buffet breakfast was all that you would expect from a holiday inn. Because of its location in central London we were not expecting much due to previous experiences but this... More 

Was this review helpful? Yes 1
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for such a wonderful review from your recent stay with us. It is very much appreciated. More 

istanbul, turkey
Contributor
20 reviews 20 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: Polite staff. Front desk handled any problem I had efficiently and politely. Near the metro. Cleaning staff was friendly. Bar open until 2:00 am if I remember correctly. Breakfast was better than I expected. Scrambled eggs, cheese, sausages, beans. Juice, decent coffee machine, toaster. Area seemed to be a bit old and run down. But a variety of services... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express London City, responded to this review

Dear viri, Thank you for taking the time to post a review of our property. I appreciate and wish to thank you for the kind words intended for the staff. Meanwhile, I apologize for the issues you encountered on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we receive from our valued... More 

St Ives
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For it’s location, it can’t be faulted and it’s very good value if you book ahead and see what is on offer. The rooms are very comfortable and well equipped for the price and type of hotel. One of our rooms for example (252) had a great view out over the city. The only negatives were the service from some... More 

Was this review helpful? Yes 1
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your feedback from your recent visit. I will pass your comments onto my team and I will make sure all out front desk and bar staff are re-trained. Thank you again More 

Chichester, United Kingdom
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Friendly staff and a clean room with a good desk for working on your computer. The mattress on the bed was not particularly comfortable. The free wifi is only just adequate and the advanced wifi offered is expensive. If you have multiple devices on the wifi, (phone and computer / iPad) it seems you need separate email addresses to login.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express London City, responded to this review

Dear Navyrum, Thank you for taking the time to review our property. It is our pleasure to hear that you found the staff friendly, good breakfast and WIFI access. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is regrettable that... More 

cagliari, sardinia
Contributor
16 reviews 16 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent several nights wiyh my family during some business meetings in London , several times in 2014 . Family Rooms are well equipped , spacious, clean . Breakfast is absolutely great . Old Street Station is just a short walk fro the Hotel . Good Restaurant selections nearby . It's my favourite choice anytime i stay in London with... More 

Was this review helpful? Yes 2
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Thank you for your great feedback and review. We are all really pleased you enjoyed your stay at the hotel and look forward to welcoming you back again soon. More 

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Shoreditch
The western front of the edgy East End, Shoreditch is a perennially trendy haven for anything “street” – be it art, food, or fashion. With its handful of well connected transportation links dotting its perimeter, along with an ever increasing variety of shops, hotels, bars, and restaurants, it's easy to explore this trend-conscious and youth-oriented neighborhood. There's a lingering post-industrial grit about Shoreditch, but because it shares a border with “The City” financial district, the influence from its upscale neighbor can result in fascinating outcomes.
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