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Holiday Inn Express London City

3.0 of 5 Hotel   |   275 Old Street, London EC1V 9LN, England (East End / East London)
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Ranked #523 of 1,073 hotels in London
A recent review
4 of 5 stars reviewed yesterday
B_from_Berks Berkshire
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621 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here after a party locally, and it was just right for our needs. We don't know the area that well, but the hotel was easy to find (5 minutes from Old Street tube), clean and the rooms were comfortable. All was just fine for a one night stay. All was very clean, the bed was comfy and there... More

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Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The position of the hotel is good if you want if you want to and drink in the may good bars and restaurants Shoreditch area of London has to offer. The hotel is typical of a holiday inn express bedrooms have plenty of room and are clean. The air conditioning was very noisy and we were provided with ear plugs.... More

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Senior Contributor
44 reviews 44 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at this hotel for five days, and found it to be very convenient for us.Service was good, and the hotel was reasonably priced. Staff were very attentive and helpful. This hotel is frequented by many tourists.

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1 review
4 of 5 stars Reviewed 1 week ago NEW

PRO: - Friendly staffs at check-in - Room is clean - Hair dryer was not working and staffs replaced it the next day. - Wifi is ok - Room facing back is quiet and view is lovely. - Close to metro, bus, & supermarket. CON: - Bed is too soft; Sofa-bed is terrible (as expected) - Breakfast is ok but... More

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Toronto, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

We just came back from London and we stayed in this hotel for 4 nights. The location of the hotel is very good. Close to most of the tourist places. It's very clean even the room is small ( but most of hotel rooms are small in europe). The breakfast is very nice. I'll say you get what you paid... More

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Vancouver, Canada
Top Contributor
99 reviews 99 reviews
32 hotel reviews
141 helpful votes 141 helpful votes
3 of 5 stars Reviewed 1 week ago

Picked this hotel off the internet. It sounded better than it was but it was ok. First off the area is a bit sketchy despite what people say. Construction workers drinking beer at the bus stop on the way to work in the am. No where kid friendly to eat at all. We asked a front desk person where the... More

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We have stayed two nights in this hotel. During the first day, we did shopping in London i purchased two pairs of shoes for my children. The second day we left the shoes in the room and went to visit the city. When we came back, the shoes disappeared from the room. I informed the reception and the manager explained... More

Was this review helpful? Yes 1
Tel Aviv District, Israel
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

we ordered 3 rooms (family vacation) , room was clean and comfortable . the location is A bit far from the city center but there is metro and bus stations near the hotel. Breakfast was disappointing for us, Selection of small dishes. The hotel staff was courteous and helped us a lot.

Was this review helpful? Yes 1
Craig P, General Manager at Holiday Inn Express London City, responded to this review

Dear Benny154, Thank you for your review of the hotel. I am pleased you liked the hotel and had a comfortable stay. Our Breakfast is included for everybody and is of the Holiday Inn Express Brand Standards. Thank you again. More

Limoges France
Top Contributor
71 reviews 71 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Its a modern characterless hotel on the north side of London. Its not close to any of London's sights but a tube station is close by. It was clean and the decor and bathroom was in very good condition. Check in was quick and efficient (Sunday evening). The room overlooked the main road but was quiet. The self service breakfast... More

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Top Contributor
58 reviews 58 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff are really good, friendly and professional and Jakobe was able to provide me with decaffeinated coffee for my room straight away. The room was comfortable but small and the bathroom clean and came with a proper shower - not a bath, but again small. The wi-fi is free - always a bonus. The lifts are well used so... More

Was this review helpful? Yes 2
Craig P, Front Office Manager at Holiday Inn Express London City, responded to this review

Dear Kedav 7, Thank you for your feedback and comments on staff friendliness and professionalism. I am glad your room was clean and comfortable. The size of all our rooms is standard and all our rooms only have showers in them and no bath. We are also working on upgrading our lifts. Breakfast again is part of our brand standard... More

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Additional Information about Holiday Inn Express London City

Address: 275 Old Street, London EC1V 9LN, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London City 3*
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Also Known As:
Holiday Inn Express London City Hotel London
Holiday Inn London City
Holiday Inn Express London City England

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Official Description (provided by the hotel)
Welcome to the Express by Holiday Inn London City. Our hotel is ideally located on the doorstep of the City of London, with the financial districts of Broadgate & Bishopsgate just minutes away for our business guests. We have excellent transport links for the London Underground and Kings Cross & Liverpool Street National Rail terminus not to mention St Pancras International Station for the Eurostar. We sit on the gateway to Hoxton Square, Shoreditch & Brick Lane, whatever your reason for visiting London we are an ideal base for exploring this vibrant area of London. If culture & history mixed with London s coolest restaurants, bars & shopping is what you want then you have just discovered East is the new West! Fear not, for we are also ideally located for London s attractions such as Tower of London, Tower Bridge, Bank of England, Tate Modern, St Paul's Cathedral & South Bank to name but a few. We have just undergone a full refurbishment of our Lobby, Reception, Bar, Restaurant and Meeting Rooms to reflect the cool, contemporary urban location we reside in. We have 224 purpose built bedrooms, all of which are light and spacious with large desk space all rooms are en suite with refreshing power showers as well as a newly installed state of the art interactive television & in room movie system. All of our guestrooms, meeting rooms & public areas are equipped with high speed wi-fi internet access. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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