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Holiday Inn Express London - Victoria

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106-110 Belgrave Road, London SW1V 2BJ, England
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Holiday Inn Express London - Victoria
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Holiday Inn Express London - Victoria
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451 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Eastbourne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We chose this hotel for its location and because it was relatively affordable. We were able to park outside on the road for free. parking in Pimlico is free from 6.30pm Fridays to 8.00am Mondays though certainly wouldn't recommend driving into London on weekdays. We were given a top floor room as we had requested. The hotel is in an... More 

Was this review helpful? Yes 1
HotelServiceTeam, Social Media Coordinator at Holiday Inn Express London - Victoria, responded to this review

Thank you very much for your 4 star rating review you have given us following your recent stay in our hotel. Is very encouraging to read that you found your room to be lovely and clean and that the staff were friendly and helpful, I look forward to sharing your comments with the rest of the team. We really hope... More 

Stoke-on-Trent, United Kingdom
Level Contributor
92 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent 4 nights on business here. Clean and sufficient in the room for travellers. Room a little small had I been a couple. No air con but they have provided a fan to at least try and improve the flow of air. Convenient location but on a busy road - but the hotel knows this and provides ear plugs complimentary... More 

Was this review helpful? Yes
HotelServiceTeam, Social Media Coordinator at Holiday Inn Express London - Victoria, responded to this review

Thank you for your valuable time to write a review, and you found our hotel clean and tidy, our staff helpful as well as convenient location. I’m sorry to see that your stay was not completely satisfactory because of the problem you’ve mentioned , but thank you to report it to us, we will try to find a solution. I... More 

Los Angeles, California
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

It was easy to get there from airport when you take a direct train from airport. Check in was fast and easy. Room is very cozy as is the rest of tourist central London. Clean room. Continental breakfast is English breakfast. Beans, links, etc. Good service and quick check out.

Was this review helpful? Yes
HotelServiceTeam, Social Media Coordinator at Holiday Inn Express London - Victoria, responded to this review

I am so delighted to read that your overnight stay was excellent and you appreciated our staff and service. It was a pleasure to have stay with us and I am glad that you enjoyed every aspect of your time here. We would really love to welcome you back and we look forward to seeing you very soon. Kind regards... More 

Glasgow, Scotland, United Kingdom
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for three nights with my girlfriend whilst visiting London on leisure. Good location being around a 15 minute walk from Victoria Station. Our flight and transfer was delayed so arrived very late at night but check in staff were still helpful. Room was fine...but a common point is lack of Air con. The supply of a fan barely... More 

Was this review helpful? Yes
HotelServiceTeam, Social Media Coordinator at Holiday Inn Express London - Victoria, responded to this review

I am so delighted to read that your overnight stay was excellent and you appreciated our staff and service. It was a pleasure to have stay with us and I am glad that you enjoyed every aspect of your time here. We would really love to welcome you back and we look forward to seeing you very soon. Kind regards... More 

Hebrides, Scotland
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel on a family holiday (myself, wife and youngest daughter (16)) in early July. The hotel is well situated for underground (Pimlico and Victoria) and is in a good location which is quiet given its proximity to busy Westminster, Victoria etc. The hotel itself is clean with friendly staff at reception. Bimal was particularly helpful and... More 

Was this review helpful? Yes
HotelServiceTeam, Social Media Coordinator at Holiday Inn Express London - Victoria, responded to this review

You can't imagine how much this is music to our ears ... truly! The biggest compliment probably, for a bunch of hospitable people who like to remain real, genuine, and be themselves. A big massive 'thank you' from the heart of all our staff (Bimal in first place)! If you decide to come again near our place. It'd be lovely... More 

Chichester, United Kingdom
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in February 2015 with my mum to see Wicked in Victoria. The room itself was spacious but as we were in the basement you could hear the underground train just under the room every couple of minutes. The bathroom was okay, but when we arrived there was someone else's poo in the loo. We flushed it and within minutes... More 

Was this review helpful? Yes
HotelServiceTeam, Social Media Coordinator at Holiday Inn Express London - Victoria, responded to this review

Thank you for your valuable time to write a review, and you found our hotel clean and tidy, our staff helpful as well as convenient location. I’m sorry to see that your stay was not completely satisfactory because of the problem you’ve mentioned , but thank you to report it to us, we will try to find a solution. I... More 

Wirral
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Difficult check in, impossible WiFi, room far too hot and supplied fan so noisy had to turn it off, shower temperature control changed temperatures at random, the breakfast wasn't up to the standard at other Holiday Inn Express, room television from the 90s

Was this review helpful? Yes
HotelServiceTeam, Manager at Holiday Inn Express London - Victoria, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback and express your concerns. I was very concerned to read your review and I apologize that you were unhappy with your stay. I can assure you that we treat guest comments very seriously and take decisive action to correct any shortcomings. It is only through feedback like... More 

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Märsta
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Tiny rooms, tiny breafast..... Holiday Inn express isnt usually the Holiday Inn hotels I stay in and I shouldnt have done it this time either. Rooms are very tiny, no AC in them so I had to sleep with the window open. Wouldnt been a problem unless there had been a major road just outside. Didnt sleep much to be... More 

Was this review helpful? Yes
HotelServiceTeam, Manager at Holiday Inn Express London - Victoria, responded to this review

Dear Marsta, Thank you for taking the time to give us your feedback and express your concerns. I was sorry to read we had not been up to your expectations, but I am sure we could change that perception if you would give us another chance. In the mean time I would welcome the opportunity to discuss these issues with... More 

manchester
Level Contributor
41 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My partner and I spent two nights here whilst visiting London. I chose the area due to the direct bus transport to Wimbledon for the tennis. Unfortunately the tube was on strike on our arrival and so it did take a while by bus to reach here from Euston. However, on our return, Pimlico station is just around the corner... More 

Was this review helpful? Yes
HotelServiceTeam, Social Media Coordinator at Holiday Inn Express London - Victoria, responded to this review

You have most probably but nicely illustrated what too many people still think about chains, and holiday Inn’s in particular. Yet, there are many professional, passionate and enthusiastic hoteliers behind all these; we are not a huge and soulless corporation. Beside, hotel brands start to blend more with their locale these days … and you’ve shown we’re heading in the... More 

Newcastle upon Tyne, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

The short version - arrived; waited an age for somebody to attend the check-in desk; got to room, there was two single beds (I could have sworn a double room had been booked); returned to reception; waited something like 15 minutes for somebody to attend the check-in desk - an American guest who was using the computer behind reception to... More 

Was this review helpful? Yes
HotelServiceTeam, Social Media Coordinator at Holiday Inn Express London - Victoria, responded to this review

Thank you for taking the time to give us your feedback and express your concerns. I am deeply disappointed to find that my team did not turn around this situation correctly during your stay. It is our policy to ensure that we always exceed our guests’ expectations and we were unable to do the same for you. I offer you... More 

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Staying in Pimlico

Neighborhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighborhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
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