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Holiday Inn Express London - Victoria

3.0 of 5 Hotel   |   106-110 Belgrave Road, London SW1V 2BJ, England
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Holiday Inn Express London - Victoria
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Ranked #604 of 1,071 hotels in London
A recent review
3 of 5 stars reviewed 2 days ago
pamelag432 wakefield
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311 people have reviewed this hotel

Traveler rating
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    103
    45
    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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wakefield
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Arrived Thursday 17 April and were greeted by friendly and helpful reception staff, we had requested a quiet room and were given 502 on the 5th floor with a view towards the wheel. Happy with the room and it was quiet by London standards. But the next morning the only lift broke down and being Good Friday we were told... More

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Senior Contributor
36 reviews 36 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The only reason I'm not giving it a five star review is because of the really small room and the road noise that we could hear. However, the morning breakfast was great, and the real winner was, the front desk staff! The staff were incredible, and I mean everyone - they let us use their printer to print out tickets... More

Was this review helpful? Yes 1
Livingston, United Kingdom
Top Contributor
77 reviews 77 reviews
42 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed March 2, 2014

£110 a night so not cheap for anywhere outside London. Centrally located so that was good. Friendly helpful staff so that was good as well. The whole place however is a bit cramped and needs some money spent on it. Room was comfortable enough and clean. Breakfast was awful. Not a terrible experience, but perhaps in need of a refresh.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express London - Victoria, responded to this review

Dear warren_zevon, Thank you for taking the time to post a review of our property. We are so glad you liked the friendliness of our staff. We apologize you were not satisfied with our breakfast selections and the condition of our hotel fell below your expectations. Your feedback is very important to us as this continually helps us improve the... More

2 reviews
4 of 5 stars Reviewed March 1, 2014 via mobile

We chose this hotel for price and location. Price included breakfast and although basic was adequate! Pimlico tube station literally around the corner . Room small but had all we needed and nice view of battersea! Would recommend, check prices on internet, some good deals!

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Tavistock, United Kingdom
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 21, 2014

We booked this Hotel as we were informed it was 5-7 minutes walk from Victoria Coach Station,with two suitcases pus hand luggage it took 15-20 minutes,my Wife and I are in our mid Sixties and fit found id difficult to manage. On checking in,despite being informed we had until 4 pm to take the room or cancel,we were informed it... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express London - Victoria, responded to this review

Dear John H, Thank you for taking the time to provide feedback on your stay. It is unfortunate the size of the accommodations and noise from the road prevented you from fully enjoying your time at the hotel. We do appreciate the high marks for Service. We take all of the reviews we receive very seriously as they allow us... More

Brighton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 9, 2014

stayed here for 2 nights to view some sites in London. The hotel is a good location close to train/coach stations plus tube was just a few min walk away. The family room was a good size only 2 faults the pillows were uncomfortable and the room was way to hot, with no way to control the heat settings in... More

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 6, 2014

Stayed for three nights at the end of December. The staff was great, very helpful during the stay. The rooms were nice, had four people in two double rooms, and spacious enough. Bathroom was in good shape and everything was very clean. We had a room facing the street and it was a bit loud at times, so if you... More

Was this review helpful? Yes 1
Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed January 25, 2014

There should be a sign next to the door telling guests they need to put their key in the slot to activate the lighting. No full English breakfast, just continental or scrambled eggs with spicy sausage. Great links to the tube station but not all staff seemed to know the area. I was not happy having to authorise a £10... More

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IHGCare, Guest Relations Manager at Holiday Inn Express London - Victoria, responded to this review

Dear Donna G, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room policies of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Kingston-upon-Hull, United Kingdom
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 23, 2014

This hotel was definitely not what I've come to expect from a Holiday Inn Express. I had booked a double room with sofa bed for 3 people, paying an absorbent supplement for the 3rd person in the room. The choice of this hotel was due to it being "a few minutes walk from Victoria Station". The definition of "few" certainly... More

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HotelServiceTeam, Guest Relations Manager at Holiday Inn Express London - Victoria, responded to this review

We appreciate you taking the time to share your feedback regarding your recent stay with us. We give the utmost importance to our guest comments as they help us improve our service, and continually provide the best guest experience possible. Also it points out the area where more needs to be done. We are sorry that on this occasion we... More

Konan, Japan
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 22, 2014

We had 7 nights this month. We enjoyed London enough from here. Front desk clerks are enough. Persons at dining room are better for preparation and deal with us. Bed making is enough. But the door key did not work well that could not open smoothly. The room key was bad. We could not use it rightly?

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express London - Victoria, responded to this review

Dear Kaki N, Thank you for taking the time to express your thoughts and concerns. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve... More

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Additional Information about Holiday Inn Express London - Victoria

Also Known As:
Holiday Inn Express London-Victoria Hotel
Holiday Inn Express London-Victoria Hotel London
Holiday Inn Express London
Holiday Inn London
London Holiday Inn
Holiday Inn Express London - Victoria England
Address: 106-110 Belgrave Road, London SW1V 2BJ, England
Phone Number:
Location: United Kingdom > England > London
Amenities:
Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
Ranked #604 of 1,071 hotels in London
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Holiday Inn Express London - Victoria 3*
Official Description (provided by the hotel):
Welcome to Holiday Inn Express London-Victoria. This central London hotel offers well appointed en-suite rooms with shower, satellite TV, direct dial telephone, hair dryer, in house pay per movies, bar, breakfast room, High Speed Internet Access also available at charge. Whether you are here on a short business trip or to explore the 'Sights and Sound' of London, this 'Budget Hotel' is perfect for both occasions. The hotel is ideally located for any one travelling to London via Gatwick Airport or Heathrow Airport. London Gatwick airport is just 35 minutes from London Victora where as London Heathrow is 15 minutes by Heathrow Express to London Paddington station from where the hotel is a short journey by underground or taxi.Closest Rail link: London Victoria Station. Closest Underground Station: Pimlico Underground Station. Closest Coach Station: London Victoria Coach Station. Closest Attractions: Tate Art Gallery, Buckingham Palace, Houses of Parliament, Westminster Abbey, Big Ben, Trafalgar Square, Piccadilly Circus, West End Theatres & Shopping. Accommodation: Twin bed rooms with two single beds for max. 2 adults and double rooms with a double bed and a sofa for max. 4 adults or max. 2 adults and 2 children. Nearest Underground Station - Pimlico ... more   less 
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