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Holiday Inn Express London - Victoria

3.0 of 5 Hotel   |   106-110 Belgrave Road, London SW1V 2BJ, England
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Ranked #633 of 1,063 Hotels in London
A recent review
3 of 5 stars reviewed 2 days ago
peranakan2014 San Jose, Costa Rica
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362 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Jose, Costa Rica
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is located near the Victoria subway station, and a stone throw's away from most of London's attractions. Heating is good, wi-fi is good, and breakfast is free. But there is no soundproofing. And do not make any phone calls from the room. EVER.

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Lanark, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I have been a fan of Holiday Inn Express ever since I stayed in brand new one in Cardiff in 1998. They tend to be clean, comfortable, and offer good service. Last sunday I stayed at its hotel near Victoria for the second time. It can be described only as being sub-standard. The room was clean, but scuzzy. The window... More

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HotelServiceTeam, Social Media Department at Holiday Inn Express London - Victoria, responded to this review

Thank you for your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are glad to see that you found our hotel clean and tidy, our staff helpful as well as convenient location. I’m sorry to see that your stay was not... More

San Francisco, CA
Top Contributor
50 reviews 50 reviews
44 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This Holiday Inn Express was conveniently located and easy to find. I was greeted very warmly and checked in efficiently. The room was comfortable but it felt like I was sharing with my neighbors. Conversations and the television were easily heard. Breakfast was sufficient.

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HotelServiceTeam, Social Media Department at Holiday Inn Express London - Victoria, responded to this review

Thank you for your honest review, but I am sad to read you didn't get what you were mostly in for: a good night sleep. I can assure you that we treat guest comments very seriously and take decisive action to correct any shortcomings. It is only through feedback like yours that we can monitor our levels and standards of... More

Reading, United Kingdom
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed for one night only fortunately. Noisy (ground floor room, next to street) threadbare room, weird spare double bed taking up most of the floor space, smell of bad drains, cold, rubbish shower, no shampoo, breakfast starts at 7am ( late for a business hotel) Just grim. Hopefully never to be repeated.

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HotelServiceTeam, Social Media Department at Holiday Inn Express London - Victoria, responded to this review

Thank you for taking the time to give us your feedback and express your concerns. I was very concerned to read your review and I apologize that you were unhappy with your stay. I can assure you that we treat guest comments very seriously and take decisive action to correct any shortcomings. It is only through feedback like yours that... More

Warrington, United Kingdom
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here for two nights because he had an awards do to attend. The stay was reasonably priced for London, breakfast was included (pretty good selection, and the room was basic but clean and quite a decent size. Staff were friendly. The only downside was that it was quite noisy - the road below wasn't too... More

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HotelServiceTeam, Social Media Department at Holiday Inn Express London - Victoria, responded to this review

Thank you for your valuable time to write a review, and we are happy to see that you found our hotel clean and tidy, our staff helpful as well as convenient location. I’m sorry to see that your stay was not completely satisfactory because of the problem you’ve mentioned , but thank you to report it to us, we will... More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I was pleasantly surprised! Have stayed in many hotels in London and for this category of hotel I was very pleased. My room appeared recently renovated and was very clean, staff were helpful and the breakfast was great for an inclusive one. Would certainly stay here again.

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HotelServiceTeam, Social Media Department at Holiday Inn Express London - Victoria, responded to this review

I am so delighted to read that your overnight stay was excellent and you appreciated our staff and service. It was a pleasure to have stay with us and I am glad that you enjoyed every aspect of your time here. We would really love to welcoming you back and we look forward to seeing you very soon. Kind regards... More

Naples, Italy
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was free with points for me as we are platinum members of IHG rewards. I thought it was nice, clean, and convenient. About a 15 minute walk to Victoria Station or a 5 minute walk to Pimlico. Our room seemed large, by London standards. It was a family room with one room with a fold out couch that... More

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HotelServiceTeam, Social Media Department at Holiday Inn Express London - Victoria, responded to this review

I am so delighted to read that your overnight stay was excellent and you appreciated our staff and service. It was a pleasure to have stay with us and I am glad that you enjoyed every aspect of your time here. We would really love to welcoming you back and we look forward to seeing you very soon. Kind regards... More

Moscow, Russia
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I moved to Holiday Inn Express from another hotel at Belgravia road because of it`s poor quality. Rooms ar good except for broken window. The weather was pretty warm for the season, so I didn`t care. However could be a problem in cold weather - I heard plane engine noise through that window as if I`m in the street. Another... More

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HotelServiceTeam, Social Media Coordinator at Holiday Inn Express London - Victoria, responded to this review

Thank you for your straight forward review. That leaves us with plenty of good to share and a few points to work on. I will investigate to find out what happen with my night shift colleague, which is actually UK resident from more than 10 years.I'm sure that there was a misunderstanding. By the way,It is our policy to ensure... More

Senior Contributor
36 reviews 36 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well, you cant beat a good London trip, however there is always the dilemma of what accommodation to chose in London. We went for location and thus selected the Holiday Inn Express, London Victoria. You are close to the underground (Pimlico and Victoria stations). These particular stations give you direct access to Oxford Circus and other lines quickly. So, location... More

Was this review helpful? Yes 1
HotelServiceTeam, Social Media Department at Holiday Inn Express London - Victoria, responded to this review

Thank you for your valuable time to write a review, and you found our hotel clean and tidy, our staff helpful as well as convenient location. I’m sorry to see that your stay was not completely satisfactory because of the problem you’ve mentioned and I am deeply disappointed to find that my team did not turn around this situation correctly... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was the perfect location. Convenient and quick to all sites and so easy to get on the tube! Rooms were big, clean, and staff nice! Very helpful when we needed it. There is no air conditioning, but in October opening the window was perfect.

Was this review helpful? Yes 1
HotelServiceTeam, Social Media Coordinator at Holiday Inn Express London - Victoria, responded to this review

Thank You for your very nice review!! We are really glad that your stay with us was as you expected and that you fund our staff very helpful. We really take care of all our guest and we try to make your experience as satisfactory as possible. We hope to see you again in our hotel in the future. Kind... More

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Additional Information about Holiday Inn Express London - Victoria

Address: 106-110 Belgrave Road, London SW1V 2BJ, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London - Victoria 3*
Number of rooms: 52
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Also Known As:
Holiday Inn Express London-Victoria Hotel London
Holiday Inn Express London - Victoria England

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