I stayed one night in the Mandarin Oriental in London on 23 September for business trip and I absolutely loved the hotel. The room was great (yoga mat, confortable beds, lovely bathroom and really goor apple juice) and the hotel has good gym and other services. Also the location is excellent. Even if you have only 45 minutes free time... more

Due to an unfortunate oversight on my part, we were unable to stay at our favorite hotel in this area and ended up at the Mandarin Oriental instead. Oh, the room was large and well furnished (although extremely dark), and the premises clean and tidy. The service was generally good, too. Unfortunately we did not have a room with a... more

Have spent month traveling to and from London. Is not a city known for service but a few places, like the Covent Garden really make the stay feel special. Not here! Noise from construction is unbearable, keys are often inoperable, room service orders come sloppily and late. There are staff that try to be helpful, the spa is wonderful but... more

We have been a fan of Mandarin Oriental Hotels for a few years now and are happy to pay a premium to stay in a fab room and receive their legendary service, as it's totally worth the extra cash. Unfortunately this hotel wasn't up to the same standards as the others we have stayed in. The room itself was tired... more

I travel a lot with my job both in the UK and Europe/ I had a business meeting in London so asked my secretary to book me in the Mandarin because I had heard excellent reports from clients. I try to arrange to be booked into a Hotel with Spa so that I can relax on a evening and use... more

My girlfriend and I have just returned from THE most amazing Spa Break. We decided to treat ourselves to a stay in one of London's top hotels, with dinner and then pamper ourselves in the Spa. Although not huge, the Spa pool is very relaxing and the treatments we had were better than anywhere else I have experienced in this... more

I can't believe all these reviews I am reading here! I have stayed at the Mandarin Oriental on numerous occasions over a 6 year period and I have always found the service and amenities to be exceptional. Our three bedroom suite with large terrace overlooking Hyde Park was the ultimate in luxury. From the moment of arrival to our departure,... more

Mandarin Oriental Hotels are wonderful. Typically better than Four Seasons. Imagine a lush library, with the gentle tinking of spoons on teacups, and this is this hotel. The location is just awesome. Breakfast in the dining room offers a wonderful view of Hyde Park, where you'll see couples strolling, people jogging, horses. This hotel is grand. In the city, this... more

We had a two night stay at the Mandarin and enjoyed it very much. We had just come in on the red eye so we were happy to find our room ready very very early (big plus). I think it was well priced given the location and service. We used our Platinum card so we were given a room upgrade,... more