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The Colonnade London

4.0 of 5 2 Warrington Crescent, London W9 1ER, England
#305 of 1,073 hotels in London
461 Reviews 4 of 5 stars
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The Colonnade London
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The Colonnade London
  • Overview
  • Reviews (461)
  • Photos (145)
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  • Room tips (99)
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461 people have reviewed this hotel

Traveler rating
    202
    157
    52
    31
    19
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41
198
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80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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English first
1 review
1 of 5 stars Reviewed 3 days ago NEW

Worse hotel ever. Staff very unfriendly, they dont care about guests. I dont recommend this hotel. Breakfast is very poor and internet doesnt work properly either. The price is way to high for what they offer.

Was this review helpful? Yes 1
Sunderland, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed with my one year old son and my husband for two nights. The staff were so friendly that it actually felt like I was staying with friends. I entered the hotel with my baby after travelling by train and tube and losing my iphone. The staff were very helpful which helped me to relax instantly. They all got... More

Was this review helpful? Yes 8
GM159, General Manager at The Colonnade London, responded to this review

Thank you for taking the time to write the lovely review about us on Tripadvisor, we are delighted that you enjoyed your stay. We are delighted that you appreciated the area and the service, we welcome children of all ages and aim to be as family friendly as possible. I'll pass your comments on to Jean, she's fairly new to... More

Taunton, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here on a holiday/working week. We were informed at check in that we had been upgraded, which was good as I suspect that 5 nights in a compact double may have been a little cramped. We found ourselves now in a very pleasant fourth floor room; the biggest drawback of which was that the lift (which is quirky!)... More

Was this review helpful? Yes 9
GM159, General Manager at The Colonnade London, responded to this review

Thank you for taking the time to write the lovely review about us on Tripadvisor, we are delighted that you enjoyed your stay. We are delighted that you appreciated the area and the service. I have taken on board your constructive criticism so thank you for that and the feedback. We look forward to welcoming you back to The Colonnade... More

Newton, Massachusetts
1 review
3 of 5 stars Reviewed 1 week ago

Spend two nights while on a business trip. The Hotel is small. No gym, no pool. limited extra amenities. The room is decent - but no sound proof wall - you can hear any conversation outside the room. No hangers in the closet. I asked 3 times from the front the desk. Still waiting for it... Bottom line - this... More

Was this review helpful? Yes
GM159, General Manager at The Colonnade London, responded to this review

Thank you for taking the time to write the review about us on Tripadvisor I was slightly surprised by it's tone as it is not in keeping with other reviews. It is true the hotel has no gym or pool but on none of the areas where the hotel can be booked do we advertise we have these facilities, had... More

uk
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Only stayed one night at this hotel & chose it as my son lives nearby. I found booking direct with the hotel was the cheapest way (as opposed to going tho London hotels websites) and I also had breakfast included which was a great full English with all the trimmings ( costing £17.50 on menu). The welcome was good and... More

Was this review helpful? Yes 8
GM159, General Manager at The Colonnade London, responded to this review

Thank you for taking the time to write the lovely review about us on Tripadvisor, we are delighted that you were 'Happy Happy.' We are delighted that you appreciated the extra touches and the service. We hope we can welcome you back to The Colonnade and the Little Venice area very soon. Best regards Shahar R General Manager More

Top Contributor
92 reviews 92 reviews
39 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 1 week ago

My last visit to this hotel was in 2011. The hotel had recently changed ownership, and director's of the new owner were in the hotel at times, and were extremely friendly and welcoming. Often a return visit does not live up to expectations, but this was not the case. Reception staff were efficient, helpful and friendly (and the beautiful cat... More

Was this review helpful? Yes 8
GM159, General Manager at The Colonnade London, responded to this review

Thank you for taking the time to write the lovely review about us on Tripadvisor, we are delighted you came back and that you enjoyed your stay. We try and make it a home away from home hence the extra touches, you obviously noticed the different 'feel' at the hotel We look forward to welcoming you back to The Colonnade... More

Brighton, United Kingdom
2 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We only booked for one night as we were going to a concert in Hyde Park, the Hotel was lovely and the staff were very attentive and friendly, we wished we had longer to enjoy the superb room and hospitality. The hotel was chosen due to its proximity to Hyde Park but we found Little Venice with its canal and... More

Was this review helpful? Yes 14
GM159, General Manager at The Colonnade London, responded to this review

Thank you for taking the time to write the lovely review about us on Tripadvisor, we are delighted that you enjoyed your stay. We are delighted that you appreciated the area and the service. We look forward to welcoming you back to The Colonnade and the Little Venice area very soon. Best regards Shahar R General Manager More

London
Top Contributor
80 reviews 80 reviews
28 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had afternoon tea here using a Time Out deal - the restaurant was nice and light and had it been warmer we might have ventured onto the terrace. The sandwiches and cakes were very nice and just the right amount, while the staff were friendly and helpful.

Was this review helpful? Yes 17
GM159, General Manager at The Colonnade London, responded to this review

Thank you for taking the time to write the lovely review about us on Tripadvisor, we are delighted that you enjoyed your Afternoon Tea so much and found us'helpful & friendly' I hope we can welcome you back for tea at The Colonnade very soon. Best regards Shahar R General Manager More

Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very impressed with the Colonnade. Our reception was warm, our room handy to the entrance for our one night stay and the interior very charming. Loved the hand painted frescoes. Location to Little Venice, the local pub and Paddington station all very handy. This hotel would be our first choice to stay at on our next trip to... More

Was this review helpful? Yes 17
GM159, General Manager at The Colonnade London, responded to this review

Thank you for taking the time to write the lovely review about us on Tripadvisor, we are delighted that you enjoyed your stay. We are delighted that you appreciated the area and the service as well as being your first choice in London for your next visit We look forward to welcoming you back to The Colonnade and the Little... More

Brighton, United Kingdom
Top Contributor
82 reviews 82 reviews
13 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago

My friend treated me to afternoon tea here recently for my birthday. We arrived a bit early but was seated very quickly. We had 3 choices of sandwiches, cream chees & cucumber, ham & cheese with mustard and egg. All very fresh and tasty....not sure why we had 3 of each though as there were 2 of us?? When we... More

Was this review helpful? Yes 17
GM159, General Manager at The Colonnade London, responded to this review

Thank you for taking the time to write the lovely review about us on Tripadvisor, we are delighted that you enjoyed your birthday Afternoon Tea so much. We always offer guests extra to try and ensure that they are fully sated before they leave. I hope we can welcome you back for tea at The Colonnade very soon. Best regards... More

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Additional Information about The Colonnade London

Address: 2 Warrington Crescent, London W9 1ER, England
Location: United Kingdom > England > London > Paddington / Maida Vale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Colonnade London 4*
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Also Known As:
The Colonnade London Hotel London
The Colonnade Hotel London
The Colonnade London England

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Amenities

Hotel Style
#211 Luxury Hotel in #268 Romantic Hotel in #308 Family Hotel in
Hotel Class
Official Description (provided by the hotel)
From the sweetest smelling flowers in the lobby to the temptingly plumped sofas in the lounge, it's the attention to detail that makes The Colonnade London distinctively different. For each of our guests, there's something that especially appeals. The prospect of stretching out in a bath of bubbles at the end of the day. For business facilities - wifi, dual phone lines. But one thing is for sure: at The Colonnade London we've got the mix just right. ... more   less 
Number of rooms
43

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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