This is the worst hotel I have ever stayed in. Our room was very very small and very dingy (two of the eight extremely low wattage bulbs were not working). We found a condom and wrapper on the canopy over the bed. The tiny bathroom (the only one in the whole hotel with a bath) was clean but needed to... more

I have never written a negative hotel review but this particular "hotel" has given me new inspiration. The photographs of this place looked cool and eclectic, but when we arrived it was just broken down and nasty. Management , and I use the term loosely , was extremely hostile. When rolling our luggage outside along the sidewalk, one of their... more

I was initially put off by all the bad reviews of this hotel, but seriously, this hotel is not for someone who just wants a bog standard hotel room with no personality. It is not for business people or older people (due to the fact that there is no elevator) but it's definitely one for the hip, young crowd. My... more

Diabolical, the shower flooded during the evening and for almost an hour we were not offered another room but simply told to sit on the bed while they mopped uop around us. Was then moved to another room at 2am which had twin beds (issue as the night had meant to be a romantic treat) and the sheets had other... more

London hotels were very busy this week for some reason and the Pavilion was one of the few with available rooms at a reasonable(ish) price. I was intrigued by the photos and the reviews and willing to give it a go. I'd booked a "superior single" and got the "Cosmic Girl" room, which had a double bed (the one with... more

First of all, I have not stayed at the hotell. This is a review of their custumer service. It took me several days to get a confirmation of my booking. When you email them, you only get a standard automatic reply. I tried several mails, but no answer. At last I called them and they confirmed my booking. Now I... more

This hotel is definately out of the ordinary. Imagine staying with an eccentric theatrical aunt in an older london property and you get the picture. There was thick carpet everywhere so it was quiet , we never heard other guests. With the thick curtains our room was very dark and we slept really well. For those in the know the... more

I couldn't get into the Quality Crown or the Hilton Metropole (my own fault for leaving it too late), so I booked in here. Walked up the drive to find a load of builders in the hallway having an argument with the hotel staff about works. The builders stormed off. Checked in and was made to pay the full amount... more

After obsessively searching for the "perfect" room for our week long stay in London, as soon as we saw this, we screamed! I am 49 and my daughter is 17 and we had been planning a trip together all year. This hotel is perfect for someone who likes things that are really different, antiques, drama, color, style, artsy, theatrical, quaint,... more